Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 1 week prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Stag/Hen/Bachelor Party If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 7 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Fantastic Cleanliness
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Property Description

El cielo is a restored big house Art Deco type just on downtown Oaxaca city. El cielo, a place ideal for anyone who wants to enjoy the Oaxaca’s beautiful downtown with our big terraces you will feel near to heaven, the warm pool and the green back yard for feel the sun and chill out, the four big murals designed by local famous painters, we also have a large kitchen, terraces, living room, one TV, a desk, wifi included, free water, bathrooms, ping pong table, barbecue instruments, you are going to enjoy our place.
First Mezcal is on the house!

We are in Avenue Benito Juarez street between Constitucion street and Mariano Abasolo street. One km away from ADO main bus station and some minutes walking from some of the finest tourist attractions of the city such as Santo Domingo Church, Museo del Ferrocarril and Oaxacan Culture House, amongst other interesting spots of the city.

This is a big Art Deco house, with big and wide spaces, different rooms. We have several types of rooms to suit the needs of several types of customers. The house has open terraces and with roof, complete furnished kitchen, living room, desk area, common bathrooms, tables, chairs, couches, plants, it is complete decorated with paintings and different things. It is well illuminated with old fashion lamps and beauty old fashion floors, it has all services.

El Cielo Policies and Conditions:

Cancellation policy: 24h before arrival.

Check in from 14:00.
Check out before 12:00 .

Payment upon arrival by cash.

Taxes included.
Breakfast not included.


The reception service is open from 08.00 to 20.00
No curfew.
This property might pre-authorize your credit card.
The maximum period of stay is 14 days.

It is not allowed to get drunk within the facilities.
It is necessary to mind the silence from 20.00 onwards. View House Rules

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Reviews & Ratings

  • Value For Money 9.6

  • Security 9.6

  • Location 9.9

  • Staff 9.4

  • Atmosphere 9.1

  • Cleanliness 9.5

  • Facilities 9.1

Latest Reviews

  • 10.0


    30 Jul 2019
    Hostal muy agradable con buen ambiente y limpio! Siempre está alguien presente para nosotros. Muchas gracias por todo!
    France, Male, 25-30
  • 10.0


    26 Jul 2019
    Booked for a night, ended up staying for about 2 weeks. Great, relaxed atmosphere, easy to meet people. The owner is very friendly & helpful. Also his mezcal tastes great! The swimming pool made this the best place to stay in Oaxaca where the weather can get really hot.
    Netherlands, Female, 25-30
  • 10.0


    04 Jul 2019
    A really great hostel only a short walk from the centre of Oaxaca! Really nice outdoor areas and comfortable rooms.
    Australia, Mixed Group, 18-24
  • 10.0


    18 May 2019
    Great hostel and guesthouse located in a sedate street close to the centre of Oaxaca. The bed was comfortable with fresh sheets, pillow and towel provided. Hot showers and bathrooms are kept clean. Communal kitchen with hob, fridge-freezer, kettle, toaster and lots of plates and utensils. Free real coffee and drinking water. Good wi-fi, lounge with TV, a long table outside under shade, and a garden with a little bar serving the owner's artisanal superb mescal. And there's a SWIMMING POOL!
    England, Male, 31-40
  • 10.0


    14 Apr 2019
    Encontré un lugar perfecto para trabajar, excelente ancho de banda, la alberca es un super plus, siempre a una excelente temperatura, la sombra del limonero y sus limones deliciosos. Es un lugar perfecto para hacer un rico home office, super tranquilo. Super amables todos, muy buena atención y recomendaciones por ellos conocimos la playa Estacahuite. Una casa con una espectacular arquitectura. Excelente Wi-Fi, recomendado para ir trabajar en un lugar súper relax.
    Mexico, Couple, 31-40
  • 10.0


    16 Feb 2019
    Peaceful and quiet. Lots of guests stay for a month or more. The pool was a treat. Alejandro was very kind and helpful. I would definitely stay again.
    Canada, Female, 31-40
  • 9.7


    01 Jun 2019
    Lovely place, great location. Wish I'd stayed longer!
    England, Male, 31-40
  • 7.7

    Very Good

    24 Feb 2019
    The disjointed nature of the layout meant that guests were in the kitchen, or the reception, or the pool area, or the courtyard, or on the roof terrace. So there was little sharing of information, hints and tips. The kitchen was small and we found the sink often full of dirty dishes and pans which we had to clean before we could tackle ours. The room was ok, and would have been better if the windows could keep it all the noise and smog of the city's relentless traffic.
    England, Male, 41+
  • 7.7

    Very Good

    30 Jan 2019
    El Cielo is a great place to stay but really lacks atmosphere. The rooms are small but clean, beds are comfy and the pool is great at the hottest part of the day. I’d definitely stay here again if I was with a friend or group but as a solo traveler I felt a bit lonely. No breakfast to meet people, no activities and the communal outdoor areas are unlit, so dark after 8pm. Most other guests were older couples or groups. Also, no lockers for larger items such as laptops :(
    England, Female, 18-24
  • 7.7

    Very Good

    25 Jan 2019
    I spent four quiet nights here. It was exactly what I wanted. The beds were comfortable and the staff was nice. It is an interesting mix of people on site with families & kids, retirees, and a few young travelers. Many times there were screaming children running around which may not always be the case but was with my stay. They keep the rooms unlocked which was different. The showers and bathrooms could use some updating. Overall a comfortable stay for what I needed at the time.
    USA, Female, 25-30
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  • Free City Tour
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Towels Included
  • BBQ
  • Bicycle Parking
  • Book Exchange
  • Breakfast Not Included
  • Ceiling Fan
  • Common Room
  • Cooker
  • Fridge/Freezer
  • Hot Showers
  • Microwave
  • Outdoor Swimming Pool
  • Outdoor Terrace
  • Safe Deposit Box
  • Self-Catering Facilities
  • Swimming Pool
  • Utensils
  • 24 Hour Security
  • Bicycle Hire
  • Currency Exchange
  • Direct Dial Telephone
  • Express check-in / out
  • Fax Service
  • Housekeeping
  • Internet Access
  • Reception (limited hours)
  • Tours/Travel Desk
Food & Drink
  • Cafe
  • Tea & Coffee Making Facilities
  • Board Games
  • Wi-Fi