Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 1 week prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

El Hostal Bed and Breakfast has a Group Cancellation / Modification Policy of 1 Week before arrival date to make any changes to the original reservation.
If the Group Booking it`s made 6 weeks or more before arrival date, a NON REFUNDABLE 50% of the remaining balance will be charged to the guest credit card.
There will be a charge of 100% of the balance for No Show Policy.

Additional Terms and Conditions

One week before arrival date, the reservation will be charged for the total amount of the remaining balance. This is to secure the reservation and be prepare to receive the group

The following group types are not accepted by this hostel: Junior / Primary School If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 3 days in advance for Free Cancellation.
  • Perfect Location
  • Marvellous Staff
  • Excellent Cleanliness
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Property Description

El Hostal BnB

Our 100% family-owned and locally operated hostel is nestled in the colorful streets of Antigua, Guatemala. We strive to keep the rich culture of this historic city alive with our in-house tour agency and sustainable restaurant that serves fresh meals, smoothies and drinks made with care from locally-sourced ingredients.

Our warm atmosphere attracts adventurous travelers, humanitarians, musicians, artists, and friends. They come to relax and rest their heads in between climbing volcanoes, wandering the cobblestone streets, through ruins and colorful colonial architecture. They leave with their curiosity peeked about Guatemala, their stomachs fulfilled, and as a part of our family.

We have been crafting sustainable and genuine travel experiences for our global guests since 2007. We love sharing our local culture through our ecotours and our freshly cooked meals (not to miss our FREE BREAKFAST). Our botanical courtyard is the perfect spot to relax in a hammock, connect with our hi-speed internet, or make a new friend over a cup of coffee or a beer in our happy hour. View House Rules

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Reviews & Ratings

  • Value For Money 9.5

  • Security 9.6

  • Location 9.6

  • Staff 8.9

  • Atmosphere 9.0

  • Cleanliness 8.9

  • Facilities 8.9

Latest Reviews

  • 10.0


    13 Feb 2020
    Fantastic place to stay, not the best Wi-Fi, amazing breakfast, perfect location, the beds are basically foam pads, bathrooms and showers are very private, and warm which is nice, use of kitchen is somewhat difficult since the morning breakfast is being cooked there. The free breakfast here is really incredible! Overall I would certainly recommend this spot!
    USA, Male, 25-30
  • 10.0


    09 Feb 2020
    Lovely place!! Great for solo travelers. Good location, friendly + helpful staff who will help you arrange all your various shuttles and such, and maybe the best free breakfast you’ll ever have at a hostel. It’s a cozy environment that’s still social, and it’s next door to both one of the best bars and taco shops in Antigua
    USA, Male, 25-30
  • 10.0


    08 Feb 2020
    Loved my stay here, nice and quiet but still with a social vibe
    Australia, Female, 18-24
  • 10.0


    29 Jan 2020
    They upgraded us (a couple) to a private room just because it was available, very clean. Good kitchen. Only stayed 1 night but very nice stay
    Scotland, Couple, 18-24
  • 10.0


    16 Jan 2020
    This hostel was very good value for money with free breakfast that you order from a choice of five options. The staff were helpful - we did have an issue with a shuttle booking to Guatemala City so make sure you say where you want to go when you book, though I think it was the shuttle drivers issue not the hostel. The rooms were lovely, the bathrooms were kept clean - however the cleaning did occur at 4-5am and we were next to the bathroom. There was hot water and lots on offer at the hostel.
    New Zealand, Couple, 25-30
  • 9.7


    24 Jan 2020
    Nice and cozy place to be.
    El Salvador, Mixed Group, 18-24
  • 9.4


    31 Dec 2019
    Chilled hostel with nice rooms, good showers and a really great free breakfast.
    England, Couple, 25-30
  • 9.1


    11 Jan 2020
    Such a beautiful hostel! Super comfortable beds and a really nice and relaxed vibe in the communal area. The free breakfast is so amazing and it’s especially good that it is all locally produced. I can’t believe how good value this hostel is! Definitely not for those who want to party as there isn’t much atmosphere but the location is awesome and the staff are super friendly. It’s perfect if you want to chill out and meet some new people
    Australia, All Female Group, 25-30
  • 8.9


    08 Feb 2020
    I had a good time staying here! The location is great and the atmosphere very nice. They often have live music, which we loved. Overall I liked the hangout area with the hammocks and couches to chill on and take a break from the busy city outside the gates!
    Germany, Female, 18-24
  • 8.3


    26 Feb 2020
    Their breakfast is really nice, they charged me for taking a shower after Acatenango Volcano trip as I'm not staying a one more night which I didn't find it cool.
    Saudi Arabia, Male, 25-30
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  • Free City Maps
  • Free City Tour
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Towels Included
  • Book Exchange
  • Cable TV
  • Ceiling Fan
  • Common Room
  • Dryer
  • Fridge/Freezer
  • Hair Dryers
  • Hot Showers
  • Iron / Ironing Board
  • Jobs Board
  • Reading Light
  • Safe Deposit Box
  • Security Lockers
  • 24 Hour Reception
  • 24 Hour Security
  • Airport Transfers
  • Currency Exchange
  • Housekeeping
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
  • Shuttle Bus
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Bar
  • Cafe
  • Restaurant
  • Board Games
  • DVD's
  • Games Room
  • Wi-Fi


  • 2017

    1st, Country Winners Guatemala

  • 2016

    1st, Country Winners Guatemala

  • 2015

    1st, Country Winners Guatemala

  • 2014

    1st, Country Winners Guatemala

View all Award Winners