Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 1 week prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

El Hostal Bed and Breakfast has a Group Cancellation / Modification Policy of 1 Week before arrival date to make any changes to the original reservation.
If the Group Booking it`s made 6 weeks or more before arrival date, a NON REFUNDABLE 50% of the remaining balance will be charged to the guest credit card.
There will be a charge of 100% of the balance for No Show Policy.

Additional Terms and Conditions

One week before arrival date, the reservation will be charged for the total amount of the remaining balance. This is to secure the reservation and be prepare to receive the group

The following group types are not accepted by this hostel: Junior / Primary School If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


El Hostal BnB

Book more than 7 days in advance for Free Cancellation.
  • Perfect Location
  • Marvellous Staff
  • Fantastic Cleanliness
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Property Description

El Hostal BnB

Our 100% family-owned and locally operated hostel is nestled in the colorful streets of Antigua, Guatemala. We strive to keep the rich culture of this historic city alive with our in-house tour agency and sustainable restaurant that serves fresh meals, smoothies and drinks made with care from locally-sourced ingredients.

Our warm atmosphere attracts adventurous travelers, humanitarians, musicians, artists, and friends. They come to relax and rest their heads in between climbing volcanoes, wandering the cobblestone streets, through ruins and colorful colonial architecture. They leave with their curiosity peeked about Guatemala, their stomachs fulfilled, and as a part of our family.

We have been crafting sustainable and genuine travel experiences for our global guests since 2007. We love sharing our local culture through our ecotours and our freshly cooked meals (not to miss our FREE BREAKFAST). Our botanical courtyard is the perfect spot to relax in a hammock, connect with our hi-speed internet, or make a new friend over a cup of coffee or a beer in our happy hour. View House Rules

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Reviews & Ratings

  • Value For Money 9.1

  • Security 9.2

  • Location 9.2

  • Staff 8.9

  • Atmosphere 8.6

  • Cleanliness 9.4

  • Facilities 9.1

Latest Reviews

  • 10.0


    04 Aug 2019
    Amazing location and super nice and attentive staff!!
    USA, Male, 31-40
  • 10.0


    24 Jun 2019
    Stayed here 6 nights! We loved this hostel! Its the best. Delicious breakfast, kind staff and owners, perfect location, and comfortable. They organize great tours and Oscar was so so helpful giving great recommendations! We’ll miss it
    USA, Female, 18-24
  • 10.0


    10 May 2019
    We had a wonderful stay at El Hostal! It was clean, safe, offered great facilities, made amazing smoothies, and a fun, relaxing atmosphere! We were in a great location to go wherever we wanted to in Antigua. The staff was very friendly and helpful while planning our time there. We would definitely recommend and come back again! Thank you for a great experience! :)
    USA, Mixed Group, 25-30
  • 9.7


    19 Jul 2019
    Lovely relaxed hostel with very comfy beds and a good free breakfast! Good location, very close to everything, not a lot happening in the week but great live music on the weekend!
    England, Female, 25-30
  • 9.7


    18 Jun 2019
    We went on a low season and we had almost the whole place for ourselves! The breakfast was super nice and free, the people running the hostel were very sweet and very helpful when we were planning our itinerary, couldn’t expect more!
    Greece, Female, 31-40
  • 9.1


    28 Jun 2019
    Second time staying here! Love this place and the atmosphere they create!
    USA, Female, 18-24
  • 9.1


    26 May 2019
    The facilities were very nice and well kept, with strong WiFi and the hot water situation was great! The staff was very accommodating and friendly and the dorm beds were comfortable.
    USA, Female, 18-24
  • 8.6


    23 May 2019
    Was nice, staff was friendly and cleaned the place everyday. The breakfast was really good with unlimited coffe in the morning. I was surprised to see the sinks being outside of the bathrooms in the hallway. They leave the doors of the rooms unlocked so i was worried about my stuff but nothing happened. Other then that it was nice.
    Canada, Female, 18-24
  • 8.0


    17 May 2019
    Great breakfast! Super helpful linking you to many things to do and see. Bedsheets could be a little cleaner, but not a major issue. Helpful to know some Spanish, duh.
    USA, Female, 31-40
  • 4.9


    22 Jul 2019
    Overall the hostel was cute and a relaxed atmosphere but during my stay here my friend had money stolen from her and the situation wasn’t taken seriously or with integrity. I would advise not to stay here due to this reason.
    Australia, Female, 18-24
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  • Free Breakfast
  • Free City Maps
  • Free City Tour
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Towels Included
  • Book Exchange
  • Breakfast Not Included
  • Cable TV
  • Ceiling Fan
  • Common Room
  • Dryer
  • Fridge/Freezer
  • Hair Dryers
  • Hot Showers
  • Iron / Ironing Board
  • Jobs Board
  • Reading Light
  • Safe Deposit Box
  • Security Lockers
  • 24 Hour Reception
  • 24 Hour Security
  • Airport Transfers
  • Currency Exchange
  • Housekeeping
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
  • Shuttle Bus
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Bar
  • Cafe
  • Restaurant
  • Board Games
  • DVD's
  • Games Room
  • Wi-Fi


  • 2017

    1st, Country Winners Guatemala

  • 2016

    1st, Country Winners Guatemala

  • 2015

    1st, Country Winners Guatemala

  • 2014

    1st, Country Winners Guatemala

View all Award Winners