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Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.

  • In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 1 week prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

El Hostal Bed and Breakfast has a Group Cancellation / Modification Policy of 1 Week before arrival date to make any changes to the original reservation.
If the Group Booking it`s made 6 weeks or more before arrival date, a NON REFUNDABLE 50% of the remaining balance will be charged to the guest credit card.
There will be a charge of 100% of the balance for No Show Policy.

Additional Terms and Conditions

One week before arrival date, the reservation will be charged for the total amount of the remaining balance. This is to secure the reservation and be prepare to receive the group

The following group types are not accepted by this hostel: Junior / Primary School If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 7 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Fantastic Cleanliness
Read all reviews

Property Description

El Hostal BnB

Our 100% family-owned and locally operated hostel is nestled in the colorful streets of Antigua, Guatemala. We strive to keep the rich culture of this historic city alive with our in-house tour agency and sustainable restaurant that serves fresh meals, smoothies and drinks made with care from locally-sourced ingredients.

Our warm atmosphere attracts adventurous travelers, humanitarians, musicians, artists, and friends. They come to relax and rest their heads in between climbing volcanoes, wandering the cobblestone streets, through ruins and colorful colonial architecture. They leave with their curiosity peeked about Guatemala, their stomachs fulfilled, and as a part of our family.

We have been crafting sustainable and genuine travel experiences for our global guests since 2007. We love sharing our local culture through our ecotours and our freshly cooked meals. Our botanical courtyard is the perfect spot to relax in a hammock, connect with our hi-speed internet, or make a new friend over a cup of coffee or a happy hour beverage.

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Reviews & Ratings

  • Value For Money 9.2

  • Security 9.5

  • Location 9.4

  • Staff 9.8

  • Atmosphere 8.9

  • Cleanliness 9.3

  • Facilities 9.0


Latest Reviews

  • 10.0

    Superb

    29 Nov 2018
    This is the BEST hostel I stayed at in Central America. The best owners and customer service you will find in Guatemala. It's not quite in the center of Antigua, but the location is perfect!! They helped me book tours, shuttles between cities, and even had amazing food and activity recommendations. Don't second guess, stay here! Thank you for everything, you made my trip amazing!!
    USA, Male, 25-30
  • 9.7

    Superb

    22 Nov 2018
    I loved this place. First, the staff was amazing. They were friendly, and helped with all of my questions. They can book you trips, make you drinks, give you their music playlists haha. The location is great, it's pretty much in the heart of the city. The rooms are clean, the showers have hot water and good water pressure. The main lobby is also very relaxing. The place also felt very secure.
    USA, Male, 25-30
  • 9.7

    Superb

    18 Nov 2018
    Very friendly staff.
    USA, Male, 41+
  • 7.7

    Very Good

    27 Nov 2018
    Good location, clean, nice staff
    Australia, Mixed Group, 31-40
Read all reviews

Facilities

Free
  • Free Breakfast
  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Towels Included
General
  • Book Exchange
  • Cable TV
  • Hot Showers
  • Jobs Board
  • Safe Deposit Box
  • Security Lockers
Services
  • 24 Hour Reception
  • 24 Hour Security
  • Airport Transfers
  • Housekeeping
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Bar
  • Cafe
  • Restaurant
Entertainment
  • Board Games
  • DVD's

Awards

  • 2017

    1st, Country Winners Guatemala

  • 2016

    1st, Country Winners Guatemala

  • 2015

    1st, Country Winners Guatemala

  • 2014

    1st, Country Winners Guatemala

View all Award Winners

Policies

  • Child Friendly
  • Credit Cards Accepted
  • No Curfew
  • Taxes Included

Things to Note

**Standard Rate gets Breakfast from our Delicious Menu

Check In time: 2:00 pm
Check Out time: 11:30 am
We appreciate if you email the hostel in case you are arriving after 8 pm to let us know.

Courtesy Continental Breakfast from: 7:30 am to 10:30 am

For cancellations please check Hostelworld.com cancellation policy. We have 48h cancellation policy.

Other services in the Hostel are: Travel agency, Tour desk, Juices bar, Laundry Service and of course Tourist information!

We are located in the 1st. Avenue South # 8, between 5th. and 6th. streets, 1 block away from Iglesia de San Fransisco, places near us are Sky Cafe and Cafe No Se. In town we are mostly called 'El Hostal BnB de la primera' ('The Hostal of the First') meaning the hostel from the 1st AVENUE. Located at the South-East part of town, and only 3 blocks away from the Central Park.


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