Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Junior / Primary School If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


El Hostal de Jackie

Book more than 7 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Excellent Cleanliness
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Property Description

We combine good vibes, low prices, cleanliness, comfortable beds, tranquility; location in the historical center ... El Hostal de Jackie has it all! It's colorful, artistic and vibrant. Fresh up in the swimming pool on the first floor and relax in the living room on the second floor. Large roof terrace is the place to be: enjoy the view over Santa Marta while having a drink from the bar, or hang around in a hammock.
Our hostel is also the perfect base to help with your tours around and arrange your trips. Like excursion to Parque Tayrona, Lost City, Minca, Sierra Nevada and beyond.
We organize different activities for you every day like volleyball matches on the beach for free, and because for our central position it's of course the ideal departure point to stroll through Santa Marta.

Please note:
Check in from 2 pm.
Check out 11 am

Credit and debit cards accepted
Cancellation Policy 72 hours.
Taxes included. View House Rules

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Reviews & Ratings

  • Value For Money 9.0

  • Security 9.2

  • Location 9.9

  • Staff 9.3

  • Atmosphere 8.3

  • Cleanliness 8.6

  • Facilities 8.7

Latest Reviews

  • 9.4


    14 Aug 2019
    We Really liked this hostel, the staff are lovely and the food is good. Located a street away from the main square and about a 10 minute walk from the beach.
    England, Couple, 18-24
  • 9.1


    08 Apr 2019
    The place is in a very good location, near everything. The beds are super comfortable and the place is clean. The kitchen is not too well equiped but it was ok. The staff is really great and helpful, and knowledgable about the city and soroundings.
    Argentina, Female, 31-40
  • 8.9


    07 Oct 2019
    Super clean hostel in great location. Gave low rating for value as we've had breakfast included for this price most other places.. Staff were very friendly and helpful. Would recommend staying here if you visit Santa Marta.
    Ireland, Couple, 25-30
  • 8.9


    08 May 2019
    I liked this hostel, the kitchen is good and the pool area is pretty nice. The atmosphere was pretty good, they had a live music night on one night I was there. The breakfast is great and good options and the laundry service was good too.
    Australia, Female, 18-24
  • 8.9


    13 Apr 2019
    Really friendly staff, clean rooms and great location.
    England, Female, 18-24
  • 8.6


    29 Apr 2019
    Nice hostel, small pool but does the job. Pay a bit extra and get a room with AC cause it’s impossible to sleep with just a fan. Kitchen is basic but has what you need to cook. Would stay again!
    Australia, Couple, 25-30
  • 8.6


    01 Apr 2019
    Great hostel in terms of location. Easy 10 mins walk to the Market area for buses. Great quality food and drink for very nice prices. Didn't use the pool but it looked very relaxing on a hot day. The 2 things that let it down is that there isn't much of a social atmosphere even with activities set up (guess it's all down to personal preference if you want to talk to people). Other thing is that the social area is amazing but it gets VERY windy and it's hard to play card games or chess.
    England, Male, 18-24
  • 8.3


    12 Mar 2019
    This hostel is okay, we only stayed for one night to go to minca the next day and they let us leave our bigger bags there. Staff were nice and helpful, wouldn’t say this is a social hostel, it really is just a place to go for transit. Showers are cold as they all are in Santa Marta and they charge you to fill up water bottles which also seems to be a thing in the north. Air con was not cold and the remote in our room didn’t seem to make any difference, maybe we needed to ask downstairs.
    England, Couple, 25-30
  • 8.0


    09 Aug 2019
    Really lovely staff. Location was great, not an amazing vibe.. however nice it you want to get away from the party life
    England, Couple, 18-24
  • 7.1

    Very Good

    12 Mar 2019
    I wanted to give this hostel a better review, but way too many hiccups for how much we paid. Booked a private room Tues-Friday. When we arrived they said the pool was under construction. Asked about a discounted rate, were told no but got a free "drink and snack" voucher as compensation, but only for 1 day and the snack never happened bc the chef wasn't there? The construction in the early morning was LOUD as was the bar upstairs til 11pm. Live music Thurs was nice tho, and the room was fine.
    USA, Couple, 25-30
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  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Air Conditioning
  • BBQ
  • Book Exchange
  • Cable TV
  • Ceiling Fan
  • Common Room
  • Cooker
  • Fridge/Freezer
  • Indoor Swimming Pool
  • Microwave
  • Outdoor Swimming Pool
  • Outdoor Terrace
  • Security Lockers
  • Self-Catering Facilities
  • Swimming Pool
  • 24 Hour Reception
  • 24 Hour Security
  • Airport Transfers
  • Bicycle Hire
  • Currency Exchange
  • Fax Service
  • Housekeeping
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
  • Shuttle Bus
  • Tours/Travel Desk
  • Towels for hire
  • Wake-up calls
Food & Drink
  • Bar
  • Cafe
  • Meals Available
  • Restaurant
  • Board Games
  • Foosball
  • Nightclub
  • Wi-Fi