Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 1 week prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

El grupo puede cancelar la reserva de forma gratuita hasta 5 días antes de la fecha de llegada. El grupo tendrá que pagar las 1 primeras noches si cancela durante los 5 días antes de la fecha de llegada.

The following group types are not accepted by this hostel: Junior / Primary School, Stag/Hen/Bachelor Party If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 7 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Fantastic Cleanliness
Read all reviews

Property Description

The Jostel' is a Youth Hostel in the center of the city of Santa Cruz de Tenerife.

We have 3 mixed dormitory rooms with 2 bunk beds (4 people per room) and 1 double room with 1 bed for 1 person or 2.
Our bathrooms are shared and we also have an equiped kitchen and a terrace to rest.
Breakfast is included.
Our reception hours are from 10:00 a.m. to 1:00 p.m. and from 4:00 p.m. to 9:00 p.m. from Monday to Saturday.

Check Availability

Reviews & Ratings

  • Value For Money 9.0

  • Security 9.3

  • Location 9.0

  • Staff 9.1

  • Atmosphere 8.9

  • Cleanliness 9.0

  • Facilities 9.1

Latest Reviews

  • 10.0


    11 Oct 2019
    Super hostel
    Libyan Arab Jamahiriya, Male, 25-30
  • 10.0


    01 Jul 2019
    I had a wonderful stay! The host was very helpful and kind, and the space was very clean. This hostel has everything you need, and is well taken care of. Plus a reasonable price.
    Canada, Female, 18-24
  • 10.0


    16 Apr 2019
    Very friendly and clean. Addition of breakfast was a bonus
    England, Female, 25-30
  • 10.0


    21 Feb 2019
    Great place ! I had a wonderful stay at this hostel and the staff was really helpful. It was really clean as well.
    Canada, Male, 25-30
  • 10.0


    03 Jan 2019
    Eli is a very warm and welcoming host. The hostel rooms and facilities are tastefully furnished and decorated and time spent in the internal courtyard was very relaxing. Breakfast bags are very cute and yummy. Overall a wonderful place to stay. One of the best hostels I have stayed in for comfort and tranquility.
    Australia, Female, 25-30
  • 9.7


    22 Aug 2019
    Lovely old building, beautiful floor and wooden windows. The staff was very friendly and helpful, good coffee in the kitchen.
    Sweden, Male, 41+
  • 9.1


    02 Dec 2018
    I really enjoyed this hostel! It was super clean and quite modern. The free lockers under the bed and free breakfast were also a bonus. Would definitely stay here again.
    USA, Female, 18-24
  • 8.6


    18 Oct 2019
    Clean, well located but very strange atmosphere when I was there. Unfortunately, it's missing some spirit.
    France, Male, 41+
  • 6.0


    10 Oct 2019
    Generally mediocre. Not really worth booking.
    USA, Male, 25-30
  • 5.4


    03 Mar 2019
    그냥 그럭저럭 쓸만했습니다. 공용 테라스가 좋았습니다. 화장실과 샤워실도 깨끗했지만 너무 작아서 불편했습니다. 싼 값에 머무를만 한 곳이었습니다.
    South Korea, Male, 18-24
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  • Free Breakfast
  • Free City Maps
  • Free WiFi
  • Linen Included
  • Book Exchange
  • Cooker
  • Fridge/Freezer
  • Hair Dryers
  • Hot Showers
  • Key Card Access
  • Microwave
  • Outdoor Terrace
  • Security Lockers
  • Self-Catering Facilities
  • Towels Not Included
  • Washing Machine
  • Housekeeping
  • Internet Access
  • Reception (limited hours)
  • Towels for hire
Food & Drink
  • Tea & Coffee Making Facilities
  • Board Games
  • Wi-Fi