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Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.

  • In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 1 week prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

El grupo puede cancelar la reserva de forma gratuita hasta 5 días antes de la fecha de llegada. El grupo tendrá que pagar las 1 primeras noches si cancela durante los 3 días antes de la fecha de llegada.

The following group types are not accepted by this hostel: Junior / Primary School, Stag/Hen/Bachelor Party If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 7 days in advance for Free Cancellation.
8.7
  • Wonderful Location
  • Superb Staff
  • Fantastic Cleanliness
Read all reviews

Property Description

'The Jostel' is a youth hostel at the center of the city of Santa Cruz.

We have 14 single beds, divided in 4 bedrooms. In once of their room is whit a double bedroom.

Also we have part areas like kitchen, bathroom, tarraza and library.

The accommodation incluyed bed, breakfast, wifi and locked.'

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Reviews & Ratings

  • Value For Money 8.3

  • Security 8.9

  • Location 8.8

  • Staff 9.0

  • Atmosphere 8.7

  • Cleanliness 9.0

  • Facilities 8.6


Latest Reviews

  • 10.0

    Superb

    03 Jan 2019
    Eli is a very warm and welcoming host. The hostel rooms and facilities are tastefully furnished and decorated and time spent in the internal courtyard was very relaxing. Breakfast bags are very cute and yummy. Overall a wonderful place to stay. One of the best hostels I have stayed in for comfort and tranquility.
    Australia, Female, 25-30
  • 9.1

    Superb

    02 Dec 2018
    I really enjoyed this hostel! It was super clean and quite modern. The free lockers under the bed and free breakfast were also a bonus. Would definitely stay here again.
    USA, Female, 18-24
  • 8.6

    Fabulous

    04 Oct 2018
    Excellent location. Elli, the owner, was super attentive and helped me plan my stay at Tenerife. Very clean, also. Overall, a beautiful experience.
    USA, Male, 31-40
  • 8.3

    Fabulous

    17 Jul 2018
    Very nice hostel, a bit on the pricy side if you are backpacking on a budget,but it is worth it. Very mellow place to meet fellow travelers and have a chat- The bathrooms are big and new- Good free breakfast- Great professional and friendly receptionist, I forgot the name (my bad hehe) but she is a girl from Italy. 4 stars as my bed was not really comfortable, also considering the price, but I would stay again :)
    Italy, Male, 25-30
Read all reviews

Facilities

Free
  • Free Breakfast
  • Free City Maps
  • Free WiFi
  • Linen Included
  • Towels Included
General
  • Book Exchange
  • Fridge/Freezer
  • Hair Dryers
  • Hot Showers
  • Key Card Access
  • Microwave
  • Outdoor Terrace
  • Reading Light
  • Security Lockers
  • Self-Catering Facilities
Services
  • Housekeeping
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
  • Reception (limited hours)
  • Towels for hire
Food & Drink
  • Cafe
  • Tea & Coffee Making Facilities
Entertainment
  • Board Games
  • Wi-Fi

Policies

  • Credit Cards Accepted
  • Taxes Included

Things to Note

El Jostel Policies & Conditions:

This property may pre-authorised your card before arrival.

Cancellation policy: if made within 5 days before arrival day, the first night will be charged.
Payment upon arrival by cash, credit cards, debit cards.

Check in: from 16:00 to 21:00.
Check out: until 11:00.

Taxes included.
Breakfast included.

General:
Reception hours from 9:00 to 13:00 and from 16:00 to 21:00
On Sundays: from 10:00 to 13:00 and from 16:00 to 21:00
No curfew.

Guests can have late check in from 21:00 to 23:00, paying a supplement of 10,00 € only when guests inform the Jostel in advance.
On Sundays check in are only until 21:00.


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