Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 1 week prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

El grupo puede cancelar la reserva de forma gratuita hasta 5 días antes de la fecha de llegada. El grupo tendrá que pagar las 1 primeras noches si cancela durante los 3 días antes de la fecha de llegada.

The following group types are not accepted by this hostel: Junior / Primary School, Stag/Hen/Bachelor Party If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


El Jostel

Santa Rosalia, 73, Santa Cruz de Tenerife , Tenerife, Spain
Book more than 7 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Fantastic Cleanliness
Read all reviews

Property Description

'The Jostel' is a youth hostel at the center of the city of Santa Cruz.

We have 14 single beds, divided in 4 bedrooms. In once of their room is whit a double bedroom.

Also we have part areas like kitchen, bathroom, tarraza and library.

The accommodation incluyed bed, breakfast, wifi and locked.'

Check Availability

Reviews & Ratings

  • Value For Money 9.1

  • Security 9.6

  • Location 9.0

  • Staff 9.4

  • Atmosphere 9.3

  • Cleanliness 9.8

  • Facilities 9.1

Latest Reviews

  • 10.0


    13 Jul 2018
    Nice and clean place in a good location. Staff is friendly and helpful. Perfect for backpackers. The shared area is very chill. Perfect for its price.
    Hungary, Female, 25-30
  • 9.7


    09 Jul 2018
    Each Hostels should be like this one! Very clean, Staff very kind and helpful! Muchas gracias por todo!
    France, Male, 31-40
  • 8.9


    14 Jul 2018
    all good👌👍🤘
    Slovakia, Male, 25-30
  • 8.6


    04 Oct 2018
    Excellent location. Elli, the owner, was super attentive and helped me plan my stay at Tenerife. Very clean, also. Overall, a beautiful experience.
    USA, Male, 31-40
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  • Free Breakfast
  • Free City Maps
  • Free WiFi
  • Towels Included
  • Book Exchange
  • Cots Available
  • Fridge/Freezer
  • Hair Dryers
  • Hot Showers
  • Key Card Access
  • Outdoor Terrace
  • Reading Light
  • Security Lockers
  • Housekeeping
  • Internet Access
  • Late check-out
  • Laundry Facilities
  • Luggage Storage
  • Reception (limited hours)
  • Towels for hire
Food & Drink
  • Cafe
  • Tea & Coffee Making Facilities
  • Wi-Fi


  • Credit Cards Accepted
  • Taxes Included

Things to Note

El Jostel Policies & Conditions:

This property may pre-authorised your card before arrival.

Cancellation policy: if made within 5 days before arrival day, the first night will be charged.
Payment upon arrival by cash, credit cards, debit cards.

Check in: from 16:00 to 21:00.
Check out: until 11:00.

Taxes included.
Breakfast included.

Reception hours from 9:00 to 13:00 and from 16:00 to 21:00
On Sundays: from 10:00 to 13:00 and from 16:00 to 21:00
No curfew.

Guests can have late check in from 21:00 to 23:00, paying a supplement of 10,00 € only when guests inform the Jostel in advance.
On Sundays check in are only until 21:00.