Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 1 week prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

El grupo puede cancelar la reserva de forma gratuita hasta 5 días antes de la fecha de llegada. El grupo tendrá que pagar las 1 primeras noches si cancela durante los 5 días antes de la fecha de llegada.

The following group types are not accepted by this hostel: Junior / Primary School, Stag/Hen/Bachelor Party If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 6 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Excellent Cleanliness
Read all reviews

Property Description

The Jostel' is a Youth Hostel in the center of the city of Santa Cruz de Tenerife.

We have 3 mixed dormitory rooms with 2 bunk beds (4 people per room) and 1 double room with 1 bed for 1 person or 2.
Our bathrooms are shared and we also have an equiped kitchen and a terrace to rest.
Breakfast is included.
Our reception hours are from 10:00 a.m. to 1:00 p.m. and from 4:00 p.m. to 9:00 p.m. from Monday to Saturday.

Check Availability

Reviews & Ratings

  • Value For Money 8.5

  • Security 9.3

  • Location 9.1

  • Staff 9.0

  • Atmosphere 8.1

  • Cleanliness 8.9

  • Facilities 8.8

Latest Reviews

  • 10.0


    27 Dec 2019
    lovely place! very clean, recamended!
    Italy, Female, 31-40
  • 10.0


    11 Oct 2019
    Super hostel
    Libyan Arab Jamahiriya, Male, 25-30
  • 10.0


    01 Jul 2019
    I had a wonderful stay! The host was very helpful and kind, and the space was very clean. This hostel has everything you need, and is well taken care of. Plus a reasonable price.
    Canada, Female, 18-24
  • 9.7


    04 Feb 2020
    Sweet staff, good security, clean rooms and bathroom, cosy little patio, we only stayed one night but really enjoyed it! Thanks!
    Belgium, Female, 18-24
  • 9.7


    22 Aug 2019
    Lovely old building, beautiful floor and wooden windows. The staff was very friendly and helpful, good coffee in the kitchen.
    Sweden, Male, 41+
  • 9.4


    06 Dec 2019
    EL desayuno tiene muchas cosas, está todo superlimpio y Eli es una pasada de tia. Me ha encantado. Volveré. Laura
    Spain, Couple, 41+
  • 8.6


    16 Feb 2020
    A quaint little place just a bit away from the busy centre, so good for sleeping at night. Bathrooms are clean, kitchen is fully equipped though not a lot of space. I like the idea of prepacked breakfasts so guests are not bound by a breakfast schedule. Though I could use a bit more bread, there was cereal, oatmeal, and Canarian gofio to fill the gap. Back patio was a great place to chill. Staff were nice, but note the limited reception hours. (I had to wait a couple hours at a cafe with my bags
    Canada, Male, 31-40
  • 8.6


    18 Oct 2019
    Clean, well located but very strange atmosphere when I was there. Unfortunately, it's missing some spirit.
    France, Male, 41+
  • 8.0


    17 Dec 2019
    There was no window in the small 4 bed dorm.
    India, Male, 31-40
  • 6.0


    10 Oct 2019
    Generally mediocre. Not really worth booking.
    USA, Male, 25-30
Read all reviews


  • Free Breakfast
  • Free City Maps
  • Free WiFi
  • Linen Included
  • Book Exchange
  • Cooker
  • Fridge/Freezer
  • Hair Dryers
  • Hot Showers
  • Key Card Access
  • Microwave
  • Outdoor Terrace
  • Security Lockers
  • Self-Catering Facilities
  • Towels Not Included
  • Washing Machine
  • Housekeeping
  • Internet Access
  • Reception (limited hours)
  • Towels for hire
Food & Drink
  • Tea & Coffee Making Facilities
  • Board Games
  • Wi-Fi