Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Junior / Primary School, High / Secondary School, Stag/Hen/Bachelor Party If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


El Mayab Hostel

Book more than 14 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Excellent Cleanliness
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Property Description

En El Mayab Hostel somos un equipo profesional, dinámico y hospitalario, que harán de tu estancia una grata experiencia. El Mayab Hostel, se encuentra ubicado en el corazón del centro histórico de la Ciudad de Merida, a una cuadra y media de la Central de Autobuses ADO, a 4 cuadras del mercado de comida y artesanías mas grande de Merida, a 4 cuadras de la plaza principal, a 850 metros del famoso Paseo de la Revolución, 750 metros de la plaza grande, a 1.5 kilómetros del Palacio Canton Paseo de Montejo, a 1.8 kilómetros del Popular Parque Zoológico del Centario, así como alrededor contamos con farmacias y tiendas de conveniencia.

El Mayab Hostel Policies and Conditions:

Cancellation policy: 72h before arrival.

Check in from 13;00
Check out before 11:00 .

Payment upon arrival by cash.

Taxes included.
Breakfast included.


The reception service is open 24 hours per day.
The maximum period of stay is 15 days.
This property can pre-authorize your credit card.

Age between 18 to 99 View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 8.1

  • Security 9.4

  • Location 9.2

  • Staff 9.4

  • Atmosphere 7.7

  • Cleanliness 8.2

  • Facilities 7.4

Latest Reviews

  • 10.0


    15 Sep 2019
    Easy and simple place to stay at. Blocks away from the main Plaza of Merida. Staff are great and very friendly and helpful with the local knowledge of the area.
    USA, Male, 31-40
  • 10.0


    02 May 2019
    El Mayab and their staff were very friendly, helpful and accommodating. The facilities were nothing fancy but great none the less. It is a quaint places in the middle of the city so it is easy to get to anywhere from there. We had a great time.
    USA, Male, 31-40
  • 9.7


    25 May 2019
    Very good. Super chilled vibes!
    England, Female, 25-30
  • 9.4


    01 Jan 2020
    This hostel is fantastic! The owner is the nicest guy ever. He's completely concerned about the hostel being well run. He's always walking around cleaning things and stocking the soap containers, cleaning the showers, organizing the kitchen. It's a very well run place! You can tell he's a really good owner. The only thing negative is that the hostel needs updating. It needs more color and Mexican life. It's a bit drab, but the private rooms are nice and simple. A great stay! I liked it.
    USA, Female, 41+
  • 9.1


    28 Dec 2019
    Jorge and Emilio did a great job at making me feel taken care of. They are genuine warm people and this hostel was great for the city it is in. I would happily come back again :)
    USA, Male, 25-30
  • 8.9


    16 Jun 2019
    Last second reservation brought us to El Mayab and I’m so glad we ended up here. Jorge was so lovely and made us feel instantly at home. He gave us lots of recommendations of things to do and places to go. Highly recommended
    England, Couple, 31-40
  • 8.6


    28 Feb 2020
    Lovely staff. Nice breakfast. Good location. Nice quiet dark room! Mosquitos in the room were a bit annoying but we just used spray in the end
    Australia, Couple, 25-30
  • 8.0


    22 Dec 2019
    I've stayed in over 100 hostels but never had a mattress this bed. Staff is great however and so is its location being right next to the bus station
    Bangladesh, Male, 25-30
  • 6.0


    15 Jan 2020
    The bathroom was dirty and the water did not flash, so I left after one night. The locatiob is very good
    Israel, Female, 31-40
  • 6.0


    07 Nov 2019
    Merida is a beautiful town. The hostel itself has potential but we found every morning a cockroach which chased us out of the room. We slept in a comfy bed in a room with no windows so it was a bit muggy and damp all the time. Walk into town and to the ado is both short and even during the night safe. The place is okay if you wanna explore and just sleep in the hostel if you wanna relax it's not the best
    Germany, Female, 25-30
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  • Free Breakfast
  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Adaptors
  • Air Conditioning
  • BBQ
  • Book Exchange
  • Cable TV
  • Ceiling Fan
  • Common Room
  • Cooker
  • Fridge/Freezer
  • Hot Showers
  • Self-Catering Facilities
  • Utensils
  • 24 Hour Reception
  • Currency Exchange
  • Housekeeping
  • Internet Access
  • Luggage Storage
  • Tours/Travel Desk
Food & Drink
  • Cafe