Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 2 weeks prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


El Mexa Hostel

Book more than 2 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Excellent Cleanliness
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Property Description

Hostel located in the heart of the historic center of Querétaro, with an unbeatable location, less than 300 meters from gardens and tourist squares, so everything will be a few steps away.

Located on a colonial house of the 19th century, in combination with the highlight of Mexican culture and folklore, it gives a visual richness and exquisite comfort. Just by entering, you will feel in a warm, pleasant and cool place.

Being right in front of the Temple of Las Teresitas, with a neoclassical architecture, makes it a must for travelers, tourists and even locals.

Not only do we love to receive beautiful people, we love having you a pleasant, rich and comforting experience during your stay with us.

We highlight the cleanliness and quality service and continuous improvement for our favorite MEXAS.

El Mexa Hostel Policies & Conditions:

Cancellation policy: 24h before arrival. In case of a late cancellation or No Show, you will be charged the first night of your stay.

Check in from 15:00 to 23:00 .
Check out before 12:00 .

Payment upon arrival by cash, credit cards, debit cards. This property may pre authorise your card before arrival.

Taxes included.
Breakfast not included.
No curfew. View House Rules

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Reviews & Ratings

  • Value For Money 9.1

  • Security 9.4

  • Location 9.5

  • Staff 9.1

  • Atmosphere 8.6

  • Cleanliness 8.6

  • Facilities 8.8

Latest Reviews

  • 10.0


    02 Oct 2021
    Very good hostel, with great facilities. Spacious, with an ideal location. The staff was extremely friendly and helpful, I recommend this hostel 100%. The only downside of this hostel is that the wifi was not reliable, it was very spotty. When it worked it worked very well, but it didn’t always work was the problem. But other than that, this hostel is great!
    USA, Male, 25-30
  • 10.0


    15 Aug 2021
    Very helpful staff that can give recommendations and advice. Very centrally located in town so everything is nearby.
    USA, Male, 41+
  • 10.0


    10 Jul 2021
    Roberto works the front desk at the hostel and was a lifesaver. He speaks great English and when I struggled to get a covid test setup, he saved the day by helping me find the information I needed. The hostel is comfy and the location couldn’t be any more perfect.
    USA, Male, 25-30
  • 10.0


    10 Mar 2021
    I really liked the location of this hostel and the staff were really attentive. I thought they had breakfast available but they don't, so don't expect breakfast, they only have coffee and thats it. (kitchen available) Also I think theres a lot much to work on this hostel to have the hostel atmosphere theres a terrace but nothing special, also they don't tell you what to do around. I wish they had a guide to give walking tours since they have locals working at the hostel. That would ve awesome!
    USA, Male, 25-30
  • 10.0


    03 Jan 2021
    Great staff
    Mexico, Male, 25-30
  • 9.1


    09 Sep 2021
    Very nice hostel. Quiet and pretty. Amazing location right in the city center. The only two things that disturbed me were that my dorm room was right on the street, so if we don't close the windows it's really noisy, and that there is not enough place to hang your staff in the shower in my opinion. Other facilities are very good - for example the bed has everything you need: electricity, light, curtains for privacy, places to hang your staff. The rooms are very big too.
    Israel, Male, 25-30
  • 8.0


    02 Oct 2021
    If you want to spend a night or 2 in this place, is so good, affordable, they have all the things that you need!!! It’s Close to the city center, restaurants, and facilities.
    Venezuela, Female, 31-40
  • 7.4

    Very Good

    15 Oct 2020
    Well the rooms are compfy. But the problem with all the hostels is Mexico is they run them like homeless shelters and hotels . Rather then a social and cultural setting like a hostel is meant to be like. The staff do not educate themselves in the international hostelworld language which unfortuntly is English. 8 in 10 hostel stayers world wide speak english. And it's just awful to see how shut off mexicans are with trying there foods at all when this is what they r famed for. The city is sketchy
    USA, Male, 25-30
  • 6.3


    08 Oct 2020
    Great location. Several issues; staff moved my Mac cord without permission and placed in my soap bag. Hostel is not social distancing, tried to stick someone right next to me, far less than 6ft away. The door system is ridiculous, at night you have to ring bell and wait for staff to get out of bed. Stupendous hassle to run early in the morning. Also homeless people and guys washing cars for tips come and go essentially freely in the hostel.
    USA, Male, 41+
  • 6.0


    25 Feb 2021
    Unfortunately my friends dorm had bed bugs. Female dorm was fine and clean. Toilets very small.
    Austria, Mixed Group, 31-40
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  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Adaptors
  • Bicycle Parking
  • Book Exchange
  • Breakfast Not Included
  • Cable TV
  • Common Room
  • Fridge/Freezer
  • Hot Showers
  • Iron / Ironing Board
  • Microwave
  • Outdoor Terrace
  • Reading Light
  • Security Lockers
  • Utensils
  • Housekeeping
  • Internet Access
  • Luggage Storage
  • Reception (limited hours)
  • Towels for hire
Food & Drink
  • Cafe
  • Wi-Fi