Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 7 days in advance for Free Cancellation.
  • Wonderful Location
  • Superb Staff
  • Fantastic Cleanliness
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Property Description

El Padrino is a nice and cozy lodging that will show you the best of Akumal and Mexico. We have a vast experience in the hospitality sector as well as a great knowledge about the city, elements that we use to bring the best possible experience to our guests and travellers.

We are located in Akumal, just a few minutes from the beach. Near to our facilities, you can find some of the best attractions and landmarks of the area such as Gonzalo Guerrero Statue,Cenote and Yal-ku and other interesting attractions that you can find in our area.

We have several rooms types, all of them equipped with all the services and amenities necessary to ensure a great stay to our guests and travellers. In addition, we have several common areas where the guests and travellers can chill out and exchange past experiences and future plans.

El Padrino Policies and Conditions:

Cancellation policy: 48h before arrival.

Check in from 15:00.
Check out before 12:00 .

Payment upon arrival by cash, credit cards, debit cards.
This property might pre-authorize your credit card.

Taxes not included - 16.00%
Breakfast included.


The reception service is open from 08.00 to 22.00
No curfew.
Non smoking.
The maximum period of stay is 14 days. View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 9.4

  • Security 9.1

  • Location 8.0

  • Staff 9.7

  • Atmosphere 8.6

  • Cleanliness 9.7

  • Facilities 8.6

Latest Reviews

  • 10.0


    25 Nov 2018
    Good as always. Second time staying here!
    USA, Male, 31-40
  • 10.0


    30 Sep 2018
    Stayed here for six days while I did a dive course. Owner / staff is very helpful and friendly. Location is in the Akumal town side, so it's a bit of a walk to the beach (15 minutes at the most), but at the same time it was kind of nice being in the town with the locals as everything was cheaper and more authentic. Also, make sure to get tacos at Cosme's Taco Shop right next to Tequilaville. Best tacos al pastor around. Great value, friendly staff and convenient location.
    USA, Male, 31-40
  • 9.7


    30 May 2019
    Fantastic staff, really welcoming and happy to help you. I really loved that, I had a very warm welcome. Sofia (I hope that's correct, it was 2 weeks ago!) recommended some wonderful places for me. The hostel is SUPER clean, I was very happy about that. It's mainly a place to stay, so it's perfect to chill and rest up after swimming on Akumal beach. Not a party hostel and that's absolutely perfect for me. In a local neighborhood which was excellent, more authentic, a short walk to the beach.
    England, Male, 25-30
  • 9.1


    19 Aug 2018
    This is the perfect place to stay a few nights, it's about 15 minutes walk to the beach, in a cute little town. There arent really any opportunities to meet other travelers but the owner is very friendly and helpful. The bed was big and comfortable, A/C works, smart TV is a great addition as well. I really enjoyed staying here and will come back!!
    USA, Couple, 18-24
  • 8.0


    10 Nov 2018
    A great simple place to crash for the night on the way to somewhere else. More of a hotel room with more that one bed than a hostel, and no kitchen or breakfast. Staff were really friendly and helpful and it was fantastic and clean.
    Australia, Female, 25-30
  • 5.7


    23 Jul 2018
    The rooms are brand new and super clean but we had a roach in there. There is no common area as well as no other travellers. Was okay to stay there, amazing AC but not as expected.
    Germany, Mixed Group, 25-30
  • 5.4


    15 Jul 2019
    It’s still under construction at the moment. When I arrived I was alone with to sign where to go. This little boy came to open the room for me. It was hard to get informations since he only spoke Spanish and no adults were present.
    Canada, Female, 25-30
  • 5.4


    26 Oct 2018
    We booked El Padrino because we were looking for somewhere to spend the night. When we got there, there was practically no hostel. They are under construction, only the rooms were finished. The rooms had everything that was needed, beds with clean sheets, bathroom with showers with hot water, A/C, and lockers. We found that the price point was high for the service and amenities we received— should have cheaper price point while under construction. Victor (only staff) was super nice.
    Canada, Female, 18-24
  • 2.0


    23 Nov 2018
    I did not make this reservation! I have filed complaints to the respective agenicies!!! Fraud fraud fraud!!!
    Australia, Mixed Group, 41+
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  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Towels Included
  • Air Conditioning
  • Bicycle Parking
  • Breakfast Not Included
  • Ceiling Fan
  • Fitness Centre
  • Fridge/Freezer
  • Hair Dryers
  • Hot Showers
  • Iron / Ironing Board
  • Microwave
  • Security Lockers
  • Utensils
  • 24 Hour Reception
  • 24 Hour Security
  • Airport Transfers
  • Bicycle Hire
  • Currency Exchange
  • Express check-in / out
  • Housekeeping
  • Internet Access
  • Late check-out
  • Reception (limited hours)
  • Tours/Travel Desk
Food & Drink
  • Cafe
  • Tea & Coffee Making Facilities
  • Wi-Fi