Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Junior / Primary School, High / Secondary School, Stag/Hen/Bachelor Party If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


El Patagonico

Book more than 7 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Fantastic Cleanliness
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Property Description

Hostel El Patagonico offers a warm and relaxing atmosphere from which you can prepare or recover from regional trekking excursions. This is a family-run hostel, therefore, we want you to feel at home here. In addition to a great night stay, we also offer the following outstanding services:

Free WiFi access, Social Rooms, Self-catering kitchen, Tours with us (we are regional guides), General information about Patagonia and especially Torres del Paine, Calafate and Chalten, Ticket sales for buses to Torres del Paine, Calafate and Chalten, Complementary luggage storage, Private transfer bookings, Camping gear rentals

check in: 13 to 19 hs. After 19hs you must to send us an e-mail with the arrival time.
check out: 10:00
breakfast included
credit cards accepted
cancellation policy 72 hours
+15 pax group bookings not accepted View House Rules

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Reviews & Ratings

  • Value For Money 9.4

  • Security 9.8

  • Location 9.7

  • Staff 9.8

  • Atmosphere 9.5

  • Cleanliness 9.5

  • Facilities 9.4

Latest Reviews

  • 10.0


    21 Feb 2020
    Very friendly staff
    Australia, Male, 18-24
  • 10.0


    18 Feb 2020
    Amazing few days staying here. Everyone was really lovely and helpful - we had to change our plans last minute and even though they were booked up so we couldn’t stay an extra night, they let us stay in the hostel common areas while we got ourselves sorted and were incredibly warm and welcoming. Good for loaning kit for the trek and for recommendations for everything. We would 100% recommend to anyone coming to PN.
    England, Couple, 25-30
  • 10.0


    16 Feb 2020
    Love this hostel. Great wifi, communal areas for chilling out in and plugs by the beds!
    England, Female, 31-40
  • 10.0


    11 Feb 2020
    Awesome staff. Good kitchen with early breakfast for those doing the hike. Helpful if you're storing your luggage. Secure as well.
    Australia, Male, 25-30
  • 10.0


    06 Feb 2020
    Fantastic stay here. The staff were amazing, extremely helpful and friendly. If you are doing the W or O trek, this hostel is perfect. We were able to hire all our camping equipment. They had all the best gear and for half the price of all rental companies in the town. Left our extra baggage here locked away free of charge while we did the trek. Couldn't recommend this hostel highly enough.
    Ireland, Couple, 25-30
  • 9.7


    05 Feb 2020
    Loved staying here, great atmosphere, good kitchen facilities, clean rooms and bathrooms and breakfast from 5am for us hikers (basic toast, spreads, drinks). Staff were fantastic and you can also hire gear through here.
    New Zealand, Couple, 31-40
  • 9.1


    18 Feb 2020
    We had a great stay in general. The staff was super friendly and helpful. Nice atmosphere in the hostel
    Germany, Female, 31-40
  • 9.1


    10 Feb 2020
    Stayed in private double on either side of W trek. Hostel was well set up for people doing that, breakfast starts early so you can still eat something before catching early bus and luggage storage is made super easy. WiFi was very good and the hostel was in a good location
    Ireland, Couple, 25-30
  • 8.6


    15 Feb 2020
    Welcoming hostel very close to the centre of Puerto Natales. The facilities were good- comfy and clean rooms, good showers & cooking facilities. The only problem was that the double rooms were all right off the main reception/social area and it was very noisy both nights we stayed there. The staff made no effort to ask guests to be considerate of those trying to sleep (even after 10pm). We didnt sleep well either night and I probably wouldn't stay here again because of it.
    England, Female, 31-40
  • 8.3


    31 Jan 2020
    had a great stay in this new hostel. It is very clean and tidy, and a nice place to relax and stay. It is a little far from the center of town, but not too bad of a walk. It is right by the water which is really pretty!
    USA, Couple, 31-40
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  • Free Breakfast
  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Adaptors
  • BBQ
  • Bicycle Parking
  • Common Room
  • Hot Showers
  • Security Lockers
  • Self-Catering Facilities
  • 24 Hour Security
  • Internet Access
  • Luggage Storage
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Tea & Coffee Making Facilities
  • Board Games
  • DVD's
  • Wii