Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Junior / Primary School, High / Secondary School, Stag/Hen/Bachelor Party If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


El Patagonico

Book more than 7 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Fantastic Cleanliness
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Property Description

Hostel El Patagonico offers a warm and relaxing atmosphere from which you can prepare or recover from regional trekking excursions. This is a family-run hostel, therefore, we want you to feel at home here. In addition to a great night stay, we also offer the following outstanding services:

Free WiFi access, Social Rooms, Self-catering kitchen, Tours with us (we are regional guides), General information about Patagonia and especially Torres del Paine, Calafate and Chalten, Ticket sales for buses to Torres del Paine, Calafate and Chalten, Complementary luggage storage, Private transfer bookings, Camping gear rentals

check in: 13 to 19 hs. After 19hs you must to send us an e-mail with the arrival time.
check out: 10:00
breakfast included
credit cards not accepted
cancellation policy 72 hours
+15 pax group bookings not accepted View House Rules

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Reviews & Ratings

  • Value For Money 9.5

  • Security 9.7

  • Location 9.6

  • Staff 9.9

  • Atmosphere 9.6

  • Cleanliness 9.6

  • Facilities 9.1

Latest Reviews

  • 10.0


    09 Nov 2019
    Very nice hostel, clean, secure, close to both city center and bus station, with good facilities, garden, well equipped kitchen, hot and clean showers. We stayed 4 nights. We could leave our bags in the secured storage area for free for the nights we have been to Torres del Paine. Andres and Monica, and their staff, are very nice and kind persons, devoted to their hosts and happy to help you. We really felt home and comfortable staying there! Our favorite stay in Chile :) thank you again!
    France, Couple, 25-30
  • 10.0


    01 Nov 2019
    YOU NEED TO STAY HERE. Andres and Monica are the most genuine, kind, caring and compassionate hostel owners I have ever met!!! I was evacuated out of Torres del Paine on the O trek due to a medical emergency and as soon as Andres and Monica heard they came straight to the hospital knowing I was traveling alone! They waited several hours till I was released and gave me some of their own food!I truly felt cared for as if I was their own family! I love you guys !I'll be back to thank them for sure!
    Canada, Male, 25-30
  • 10.0


    30 Oct 2019
    Fantastic! New, comfortable interiors. Lots of information/ guide books. Free breakfast. Camping/hiking equipment to rent. 15 min walk to bus station and only 5 min walk to supermarkets and restaurants. The NICEST staff! They really went above and beyond to make sure we had an enjoyable trip. We would stay again and again!
    Australia, Female, 31-40
  • 10.0


    20 Oct 2019
    My stay was amazing! The owners are fabulous people, every detail is reviewed for them. It was a super great experience! Thanks for all! Keep in touch
    Brazil, Male, 31-40
  • 10.0


    19 Apr 2019
    Andres was a lovely host! He was very welcoming and could not have been more accommodating! Would absolutely stay here again. It was very quiet while we were there but the place has a great vibe - very cozy!
    Bahamas, Female, 25-30
  • 9.7


    02 Nov 2019
    Great place to stay before and after the W. The staff were great -- kind and helpful. They let us keep some bags in the hostel while we trekked. Breakfast was basically just toast but nice before our early morning bus to the park.
    USA, Female, 25-30
  • 9.7


    18 Sep 2019
    Great location only 2 min walk from main square but in a quiet street, close to restaurants and shops. T he room was clean and a good size. The owners were very helpful regarding tour info and tips and providing gear rental for the many excursions outside Puerto Natales. I would definintely recommend.
    New Zealand, Male, 41+
  • 9.4


    01 Nov 2019
    Nice hostel in Puerto Natales. Owner and staff very friendly and gave great information on tours. Good kitchen, rooms were spacious and shower was good. Hostel is quite expensive but that’s the case for everything in town.
    Ireland, Male, 25-30
  • 9.1


    09 Nov 2019
    Andres is super lovely and helpful! But the hostel switches the heater off at dawn so it gets pretty darn cold. And the walls are really not soundproof.
    Australia, Female, 25-30
  • 9.1


    29 Oct 2019
    Staff were fantastic. Not too far from bus station. Good resto recommendations. Clean rooms.
    Canada, Female, 25-30
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  • Free Breakfast
  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Adaptors
  • BBQ
  • Bicycle Parking
  • Common Room
  • Hot Showers
  • Security Lockers
  • Self-Catering Facilities
  • 24 Hour Security
  • Internet Access
  • Luggage Storage
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Tea & Coffee Making Facilities
  • Board Games
  • DVD's
  • Wii