Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Junior / Primary School, High / Secondary School, Stag/Hen/Bachelor Party If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 4 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Fantastic Cleanliness
Read all reviews

Property Description

Hostel El Patagonico offers a warm and relaxing atmosphere from which you can prepare or recover from regional trekking excursions. This is a family-run hostel, therefore, we want you to feel at home here. In addition to a great night stay, we also offer the following outstanding services:

Free WiFi access, Social Rooms, Self-catering kitchen, Tours with us (we are regional guides), General information about Patagonia and especially Torres del Paine, Calafate and Chalten, Ticket sales for buses to Torres del Paine, Calafate and Chalten, Complementary luggage storage, Private transfer bookings, Camping gear rentals

check in: 13 to 19 hs. After 19hs you must to send us an e-mail with the arrival time.
check out: 10:00
breakfast included
credit cards accepted
cancellation policy 72 hours
+15 pax group bookings not accepted View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 9.3

  • Security 9.8

  • Location 9.7

  • Staff 9.8

  • Atmosphere 9.5

  • Cleanliness 9.5

  • Facilities 9.5

Latest Reviews

  • 10.0


    18 Mar 2020
    One of the best hostels I have ever stayed at. The staff here were exceptional and helped us in every way possible during the COVID-19 crisis. A real homely feel and fantastic stay.
    England, All Male Group, 18-24
  • 10.0


    15 Mar 2020
    Great hostel and even better staff! The hostel is clean, has a nice common area where you could meet people and it has fast wifi. Stayed here in the week that the world basically shut down due to the coronavirus. Staff immediately assured us that we could stay as long as we needed to get back home and they did everything they could to keep us informed and also to help us. Hopefully next time we can see more of Patagonia, and hopefully we can stay in this hostel again then. Thanks so much!!!
    Netherlands, Male, 25-30
  • 10.0


    08 Mar 2020
    I had a wonderful stay here. The lovely women behind the desk was super friendly and helped me book my '0' trek around Torres Del Paine national national park. The atmosphere of the hostel was super chilled, good cooking spaces and everyone was so friendly and respectful. Super comfortable beds aswell, perfect after sleeping on a roll out matt in a tent! They also locked my bag away and let me collect it after my trek. Would defo stay here again 😁
    England, Male, 18-24
  • 10.0


    05 Mar 2020
    Wonderful hostel! They have any equipment for rent that you may need to trek in Torres del Paine. Warm staff and wonderful hospitality. Family-run. And they store your bags for free while you're on your trek! If you're camping after this, make sure to check the kitchen as other travelers tend to leave camping food! I would definitely stay here again and recommend it to a friend!
    USA, Couple, 25-30
  • 10.0


    29 Feb 2020
    El Patagonico was easily a top five hostel stay experience for me. The staff was professional, extremely kind, and accommodating. The entire facility was clean and smelled good. The kitchen was well organized and accessible. It was easy to hang out in common areas or just spend time alone. The beds were comfy. I will stay there again if I ever go to Puerto Natales.
    USA, Mixed Group, 25-30
  • 9.7


    02 Mar 2020
    Great hostel!! the staff was really helpful and offered to store my luggage for free while I was gone for 4 days in Torres del Paine. SUPER comfortable beds and very clean shower. Had a great laugh with the other travelers staying there at the time too!
    USA, Female, 25-30
  • 9.7


    26 Feb 2020
    The atmosphere was welcoming with nice spaces for lounging and a fair-sized kitchen. The staff was helpful and the location was only about 5 minute walk from a supermarket or the city plaza. Overall, the place seemed well kept and well managed.
    USA, Female, 18-24
  • 9.1


    05 Mar 2020
    Our stay was wonderful here. We stayed 1 night before our trek and Torres del Paine and 1 night after. They let us store what we didn't need during the trek. They were very accommodating to our late check in time. They were helpful pointing us in the right direction to buy supplies. Rooms were very comfortable and clean. Would definitely stay here again!
    USA, Female, 25-30
  • 9.1


    25 Feb 2020
    A really friendly and helpful hostel, the way it’s organised and run encourages other guests to socialise (but without partying). The owners are really helpful. Breakfast is good. The payment is not very transparent and on checkout it wasn’t clear why the prices were so different - I feel like I overpaid and that my deposit on the website wasn’t counted. Overall I recommend this hostel.
    England, Female, 31-40
  • 8.9


    11 Mar 2020
    Nicely run place. Breakfast was a little underwhelming. Staff was incredibly nice.
    USA, Male, 31-40
Read all reviews


  • Free Breakfast
  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Adaptors
  • BBQ
  • Bicycle Parking
  • Common Room
  • Hot Showers
  • Security Lockers
  • Self-Catering Facilities
  • 24 Hour Security
  • Internet Access
  • Luggage Storage
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Tea & Coffee Making Facilities
  • Board Games
  • DVD's
  • Wii