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Group Booking Terms and Conditions

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General Group Booking Terms

By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.

  • In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Junior / Primary School, High / Secondary School, Stag/Hen/Bachelor Party If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

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El Patagonico

OHiggins 741 , Puerto Natales, Chile
Book more than 7 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Fantastic Cleanliness
Read all reviews

Property Description

Hostel El Patagonico offers a warm and relaxing atmosphere from which you can prepare or recover from regional trekking excursions. This is a family-run hostel, therefore, we want you to feel at home here. In addition to a great night stay, we also offer the following outstanding services:

Free WiFi access, Social Rooms, Self-catering kitchen, Tours with us (we are regional guides), General information about Patagonia and especially Torres del Paine, Calafate and Chalten, Ticket sales for buses to Torres del Paine, Calafate and Chalten, Complementary luggage storage, Private transfer bookings, Camping gear rentals

check in: 12 to 19 hs. After 19hs you must to send us an e-mail with the arrival time.
check out: 10:00
breakfast not included
credit cards not accepted
cancellation policy 72 hours
+15 pax group bookings not accepted

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Reviews & Ratings

  • Value For Money 8.3

  • Security 10.0

  • Location 10.0

  • Staff 10.0

  • Atmosphere 8.7

  • Cleanliness 10.0

  • Facilities 10.0


Latest Reviews

  • 10.0

    Superb

    08 Nov 2018
    Hostel is well located close to the town centre on the bus station side. Spotless with Decent cooking facilities. What made the hostel for me was the hospitality of both the owners Monica & Andres & staff member Alex who are just fantastic. They helped arranged our buses & advised us on the best treks in Torres del Paine. The atmosphere is very homely & they are always at hand to provide any advice you may need. We stayed there for 4 nights & felt right at home. highly recommend
    Ireland, Male, 31-40
  • 9.4

    Superb

    12 Nov 2018
    Really great hostel, always clean and good spaces to chill out between hikes. Good kitchen which helped us save some money, everyone was really friendly and the staff helpful. Beds have sockets and lights, very comfy and the rooms kept warm. Only negative is that the wifi is super slow which inconveniened us a little bit when trying to plan/book other parts of our trip. But overall really great, thankyou!
    England, Female, 18-24
  • 9.1

    Superb

    02 Nov 2018
    The beds are very comfortable. It was extremely clean. The staff was really nice and welcoming. I think it would be the perfect place to stay after the w trek.
    USA, Female, 18-24
  • 8.9

    Fabulous

    10 Apr 2018
    El Patagonico is a great location. It's within walking distance to the bus station and city center. The owners are really nice and the kitchen is stocked with everything you need to cook. While breakfast is not included, there is free instant coffee and oats that can be made for free. The WiFi is slow.
    USA, Female, 25-30
Read all reviews

Facilities

Free
  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
General
  • Adaptors
  • BBQ
  • Bicycle Parking
  • Breakfast Not Included
  • Common Room
  • Hot Showers
  • Security Lockers
  • Self-Catering Facilities
Services
  • 24 Hour Security
  • Currency Exchange
  • Internet Access
  • Luggage Storage
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Tea & Coffee Making Facilities
Entertainment
  • Board Games
  • DVD's
  • Wii

Policies

  • Credit Cards Accepted
  • Non Smoking

Things to Note

check in: 12 to 19 hs. After 19hs you must to send us an e-mail whith the arrival time.
check out: 10:00
breakfast not included
credit cards not accepted
cancellation policy 72 hours
+15 pax group bookings not accepted


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