Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


El Zoo Hostel And Pool

Book more than 7 days in advance for Free Cancellation.
  • Wonderful Location
  • Superb Staff
  • Excellent Cleanliness
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Property Description

El Zoo by Bogo was created by two brothers who wanted to share the magic of Palomino by creating an Experience Hostel that includes a lively bar, refreshing pool and unique atmosphere. El Zoo Hostel & Pool offers several rooms to accommodate most travelers, we offer private rooms and shared dormitories. Our rooms are designed with the guest in mind, providing an exceptional and well deserved nights rest for everyone. Each bed has a privacy curtain, space for luggage, and a locker. In addition, the beds are equipped with a private light and individual fan. The spacious and welcoming common area includes an well equipped open kitchen, free for guests to use, as well as a pool, a volleyball/badminton court and various games to play.

We are happy to add a new option to our guests, a brand new luxury Glamping tent. All the amenities of a private room mixed with the experience of camping. All next to a garden and a swimming pool

The location of the lodging is ideal, just 8 minutes to the beach one way, or, 8 minutes to the town the other way.

El Zoo Hostel And Pool Policies & Conditions:

Cancellation policy: 24 hours before arrival.

Check in from 15:00 to 23:00 .
Check out before 12:00 .

Payment upon arrival. Payment with card available (a fee will be charged)
This property might pre-authorize your credit card.
The maximum period of stay is of 14 days.

Taxes included.
Breakfast included.

24 hours Reception
Taxes not included for Colombians, 19% of IVA.
No curfew.
We do not accept customers younger than 18 years of age. View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 9.2

  • Security 8.7

  • Location 8.9

  • Staff 9.0

  • Atmosphere 8.7

  • Cleanliness 8.2

  • Facilities 8.7

Latest Reviews

  • 10.0


    05 Jun 2019
    Best breakfast in Colombia! Huge with a lot of fruits. Chill vibes all day long at the pool and the volley court. Tasty sandwiches, good price. The staff always helping and telling me about palomino and the area. The bathrooms and the beds are clean, and you even have your own courtain, light, mosquito net, locker and fan! 10/10 would drink the lulo gin & tonic all day long, but dont miss the Sunday Funday at the zoo (all day happy hour at the bar). Say hello to Mamanzanita for me.
    Colombia, Male, 25-30
  • 9.7


    01 Aug 2019
    Very fun, comfortable and social hostel!
    USA, Male, 18-24
  • 9.7


    27 Jun 2019
    where do I even start.. the vibes at this hostel are perfect. The staff are really helpful and a lot of fun, I instantly felt like part of a family. The rooms were especially amazing, each bed came equipped with a mosquito net, a fan, a plug socket and a safe for your valuable items. You can tell that this hostel has been designed by travellers -for travellers. The breakfast was amazing too. I can’t recommend El Zoo enough, incredible. Thank you for your hospitality x
    England, Male, 18-24
  • 9.4


    06 Oct 2019
    We loved El Zoo!! The owner was really friendly and made an effort with guests, he also put on evening entertainment, eg, a music quiz!! The staff were all great as well, and Sunday funday (all day happy hour) was a real treat! The breakfast was the best free hostel breakfast i’ve ever had, hot and cold food available, and it’s frequently refilled! Don’t have a bad word to say, couldn’t recommend more.
    England, Female, 18-24
  • 9.4


    08 May 2019
    One of the best hostels I have ever been to. Great great breakfast, kitchen has everything you need, nice pool and comfortable beds. One night the bartender had to train his cocktail skills so I got some free cocktails 🎉 Too bad there weren't a lot of people but still had a great stay!
    Netherlands, Female, 25-30
  • 9.1


    21 Aug 2019
    Staff were very welcoming and the location is perfect
    Ireland, Couple, 25-30
  • 9.1


    20 Aug 2019
    Nice chill hostel. Pool was closed for one of the days for maintainence however beach is only 10min walk away anyway. Not much atmosphere at night, not a party hostel.
    England, All Female Group, 25-30
  • 9.1


    08 Jun 2019
    We were there on a slow night, it was just our group of three in the common area. Kind of a bummer since we'd heard it was a pretty lively hostel but all good. We hung out with the owner and a volunteer and had a great time! Rooms were clean, pool was a nice touch, and it was close to town. They also were super helpful in organizing tubing which you have to do!!
    USA, Male, 25-30
  • 8.6


    08 Apr 2019
    Great facilities and clean hostel. It was a bit quiet when we where there and no activities where organized. The staff was friendly but mostly focused on themselves and drinking with their friends. Would still recommend it to people though :)
    Netherlands, Couple, 25-30
  • 5.7


    11 Oct 2019
    Hostel is alright but lacks atmosphere, especially given that there are so many nice alternatives around. We didn't swim in the pool because it looked quite dirty.
    Netherlands, Mixed Group, 25-30
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  • Free Breakfast
  • Free Internet Access
  • Free Parking
  • Free WiFi
  • Linen Included
  • Bicycle Parking
  • Book Exchange
  • Common Room
  • Cooker
  • Fridge/Freezer
  • Outdoor Swimming Pool
  • Parking
  • Reading Light
  • Security Lockers
  • Swimming Pool
  • Utensils
  • Washing Machine
  • 24 Hour Reception
  • 24 Hour Security
  • Airport Transfers
  • Housekeeping
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Bar
  • Cafe
  • Meals Available
  • Restaurant
  • Board Games
  • Wi-Fi