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Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.

  • In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

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El Zoo Hostel And Pool

Book more than 7 days in advance for Free Cancellation.
8.5
  • Wonderful Location
  • Marvellous Staff
  • Excellent Cleanliness
Read all reviews

Property Description

El Zoo by Bogo was created by two brothers who wanted to share the magic of Palomino by creating an Experience Hostel that includes a lively bar, refreshing pool and unique atmosphere. El Zoo Hostel & Pool offers several rooms to accommodate most travelers, we offer private rooms and shared dormitories. Our rooms are designed with the guest in mind, providing an exceptional and well deserved nights rest for everyone. Each bed has a privacy curtain, space for luggage, and a locker. In addition, the beds are equipped with a private light and individual fan. The spacious and welcoming common area includes an well equipped open kitchen, free for guests to use, as well as a pool, a volleyball/badminton court and various games to play.

We are happy to add a new option to our guests, a brand new luxury Glamping tent. All the amenities of a private room mixed with the experience of camping. All next to a garden and a swimming pool

The location of the lodging is ideal, just 8 minutes to the beach one way, or, 8 minutes to the town the other way.

El Zoo Hostel And Pool Policies & Conditions:

Cancellation policy: 24 hours before arrival.

Check in from 15:00 to 23:00 .
Check out before 12:00 .

Payment upon arrival. Payment with card available (a fee will be charged)
This property might pre-authorize your credit card.
The maximum period of stay is of 14 days.

Taxes included.
Breakfast included.

General:
24 hours Reception
Taxes not included for Colombians, 19% of IVA.
No curfew.
We do not accept customers younger than 18 years of age. View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 8.5

  • Security 8.6

  • Location 8.8

  • Staff 8.9

  • Atmosphere 8.1

  • Cleanliness 8.0

  • Facilities 8.2


Latest Reviews

  • 10.0

    Superb

    26 Mar 2019
    10/10. Loved this hostel. Amazing kitchen and great free brekkie. Loads of people had been saying the bathrooms were always dirty - they were spotless for the 4 days I stayed so don’t listen to that. Hostel is a decent size so that it’s sociable - not too big like the Dreamer so you get to know most people in the hostel. Hostel is chill and party - whatever you want you will get :) Sandwich shop - get the Thai sandwich! Delish!
    Ireland, Female, 25-30
  • 10.0

    Superb

    24 Mar 2019
    El Zoo is the perfect place for both relaxing by the pool in the day and partying by night. They have an in house bar which is awesome but also enforce the rule of no alcohol from outside which is not cool. The place was clean, a short walk from both the beach and there are shops and amenities right next door. Amazing breakfast too! Would definitely recommend.
    France, Female, 18-24
  • 10.0

    Superb

    23 Mar 2019
    Awesome hostel, the staff is super nice and healpfull, lots of chilling area and last but not least, the breakfast is really good!
    Canada, Female, 18-24
  • 10.0

    Superb

    13 Mar 2019
    Great location, super cool and fun staff! Very social atmosphere, I would definitely stay here again.
    Canada, Male, 31-40
  • 9.1

    Superb

    07 Apr 2019
    My stay at El Zoo was great! The staff and owners take an interest in making sure everyone is doing great. The bar and pool area is a game changer! Highly highly recommend.
    USA, Male, 25-30
  • 8.9

    Fabulous

    27 Feb 2019
    Overall a great hostel! Would recommend for solo travelers. Great social atmosphere, amazing breakfast, staff are excellent and super helpful. Food and drinks are very reasonably priced for palomino and are tasty. A few things that could be improved- bathrooms could be a lot cleaner, the locks on the toilets/ showers don’t work properly, need a few more chairs/ loungers around the pool area as it gets very busy, a few more menu options for the sandwich shop would also be great
    Australia, Female, 18-24
  • 8.6

    Fabulous

    08 Apr 2019
    Great facilities and clean hostel. It was a bit quiet when we where there and no activities where organized. The staff was friendly but mostly focused on themselves and drinking with their friends. Would still recommend it to people though :)
    Netherlands, Couple, 25-30
  • 8.3

    Fabulous

    03 Mar 2019
    The outdoors facilities were great and the staff very nice. What I did not like were the bugs on the wall around my bed and the spider nets. Felt disgusting. Besides, there is an open roof between the rooms so basically you can hear everything that happens in other rooms. The pool area really amazing.
    Romania, Female, 31-40
  • 7.7

    Very Good

    10 Mar 2019
    Nice facilities, great pool! Decent breakfast as far as hostel breakfasts go. Dorm rooms feel like a bit like prison cells. Overall enjoyed our stay though.
    New Zealand, All Female Group, 25-30
  • 6.9

    Good

    16 Mar 2019
    Honestly it was a pretty good hostel-I just can’t get over the fact they say they have WiFi and for 80% of our 2 day stay it was not working, kicking us off, showing up as unavailable. Asked staff several times to restart the WiFi but they said it’s always like this. WiFi didn’t come close to reaching the room, hard to book/research anything. Plus side- good vibes, great breakfast but honestly just take “wifi” off the discription on hostel world and I’d rate it 8.9.
    USA, All Female Group, 25-30
Read all reviews

Facilities

Free
  • Free Breakfast
  • Free Internet Access
  • Free Parking
  • Free WiFi
  • Linen Included
General
  • Bicycle Parking
  • Common Room
  • Cooker
  • Fridge/Freezer
  • Outdoor Swimming Pool
  • Parking
  • Reading Light
  • Security Lockers
  • Self-Catering Facilities
  • Utensils
  • Washing Machine
Services
  • 24 Hour Reception
  • 24 Hour Security
  • Housekeeping
  • Laundry Facilities
  • Luggage Storage
  • Towels for hire
Food & Drink
  • Bar
  • Cafe
Entertainment
  • Board Games
  • Foosball

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