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Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.

  • In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

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Eleganz Hostel & Suites

Book more than 14 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Fantastic Cleanliness
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Property Description

Eleganz Hostel & Suites brings to Brazil, a new concept of Hostel something totally innovative, with structure and Hotel services. Write where the property is located and interesting facts about the location and what to find in the area.

Privileged location, located only 200mts from the covered street and 250mts from the palace of the festivals, we are in the center of Gramado-RS, near the main centers of events and conventions of the city, in the region has a huge diversity of bars and restaurants, also parks themed and handmade chocolates shops. Proximity with the bus station and taxi rank and buses, pharmacies, supermarkets and more.

Our Shared Dorms and Family Rooms with Shared Bathroom are extremely modern and equipped with: Mattresses with individually bagged springs where you have a perfect lodging at bedtime offering superior softness; Max Malha Pillow, ideal for those seeking comfort and absolute softness, easily molds the anatomy of the face and head for a perfect night's sleep; 180 thread count sheets and duvets; Air conditioning split turbo eco (hot and cold); Towel rails; Individual lockers and mirrors. Our individual single staterooms feature privacy curtains, light point, power and shelf inside each cabin, bringing the total privacy to your stay. The shared bathroom was planned to fully meet the demand of guests. Adapted for disabled people, we offer hair dryers and we have shower (shower) with gas heating system of high pressure and quality. The individual bath cabins have for their comfort shampoo, conditioner and soap dispenser. Each bath cabin also has its own towel door and we provide custom slippers for your added convenience during your stay. Our Triple and Quadruple Standad Suites are extremely modern and equipped with: Mattresses with individually bagged springs where you have a perfect lodging at bedtime offering superior softness; Max Malha Pillow, ideal for those seeking comfort and absolute softness, easily molds the anatomy of the face and head for a perfect night's sleep; 180 thread count sheets and duvets; Air conditioning split turbo eco (hot and cold); Minibar; LED TV; Cable TV; Desktop; Cabinets and mirrors. The en suite bathroom was planned to fully serve our guests. We offer hairdryer and shower (shower) with gas heating system of high pressure and quality. We offer shampoo, conditioner and soap, towels and slippers personalized for your convenience during your stay.

Eleganz Hostel & Suites Policies & Conditions:

Check in from 14:00 to 23:00 .
Check out before 12:00 .

Cancellation policy: 48 hours before arrival.

Payment upon arrival by cash, credit cards, debit cards.
This property may pre-authorise your card before arrival.

Taxes included.
Breakfast included.

General:
24 hours Reception
No curfew.
Non smoking. View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 8.7

  • Security 9.1

  • Location 9.6

  • Staff 9.6

  • Atmosphere 9.1

  • Cleanliness 9.1

  • Facilities 8.9


Latest Reviews

  • 10.0

    Superb

    13 Feb 2020
    A minha experiência no hostel foi exelente tudo limpo e organizado e a localização é exelente a 400m da rua coberta,fica localizado numa área bem central. Os funcionários super atenciosos e prestativos
    Brazil, Male, 25-30
  • 10.0

    Superb

    19 Aug 2019
    It was Very good
    Brazil, Male, 31-40
  • 9.7

    Superb

    21 May 2018
    Ótimo hostel! Vale o preço da Diária! Café da manhã excelente! Fácil localização!
    Brazil, Couple, 31-40
  • 8.0

    Fabulous

    11 May 2019
    Muito bom e bastante barato
    Brazil, Mixed Group, 18-24
  • 5.4

    Rating

    25 Jan 2019
    The most expensive hostel I've stayed at in Brazil and among the worst experiences I've had (I've spent 8+ months of my life in hostels). There's no "backpackers" atmosphere to meet people and share experiences. Staff were NOT helpful in discovering the city or booking tours. Location is excellent (a few min from the center of Gramado) and beds were comfy but there's nothing else positive I can say. The place was overtaken by groups and it wasn't a hospitable environment whatsoever. DON'T STAY!!
    USA, Female, 25-30
  • 2.0

    Rating

    09 Feb 2019
    The hostel was overbooked. I don't blame the proprety for that, it can happen even in the best hotels. However, what made me upset was the way the whole situation was managed. The staff were desperate looking for the cheapest place possible for me to sleep. They found a quite far one that was definitely not at the same level. Made me grab an uber to this other propriety. In the following day I only could get a refund of the uber ride after a long talk with the recepcionist. Summany, avoid it!
    Brazil, Male, 25-30
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Facilities

Free
  • Free Breakfast
  • Free Internet Access
  • Free Parking
  • Free WiFi
  • Linen Included
  • Towels Included
General
  • Air Conditioning
  • Cable TV
  • Common Room
  • Cots Available
  • Dryer
  • Fridge/Freezer
  • Hot Showers
  • Hot Tub
  • Microwave
  • Parking
  • Reading Light
  • Security Lockers
  • Self-Catering Facilities
Services
  • 24 Hour Reception
  • Housekeeping
  • Internet Access
  • Luggage Storage
Food & Drink
  • Bar
  • Cafe
  • Tea & Coffee Making Facilities
Entertainment
  • Pool Table


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