Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 4 weeks prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

Group bookings must pay 50% deposit to secure beds. Then balance of 50% is required 30 days prior to check in date.

There will be no refunds or partial refunds or cancellations once full deposit is made.

The following group types are not accepted by this hostel: Junior / Primary School, High / Secondary School, Business Trip, Stag/Hen/Bachelor Party If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

  • Wonderful Location
  • Helpful Staff
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Property Description

Elephant Backpacker is located 5 minutes from the city centre and is easily accessed by bus and train. We offer no frills style accommodation for budget conscious guests. Breakfast is included in your room tariff and there is a communal kitchen should you wish to cook and eat. The building has a lift and caters for disabled guests. We are not a party hostel and do not permit alcohol nor smoking in the building. We are cheap and basic and our rate reflects this so if you are looking for something flash and ritzy we are not suitable for you.

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Reviews & Ratings

  • Value For Money 7.1

  • Security 6.7

  • Location 8.4

  • Staff 6.8

  • Atmosphere 6.2

  • Cleanliness 5.9

  • Facilities 5.9

Latest Reviews

  • 9.4


    17 Oct 2018
    It's just good. It's nothing less than what you expect for the money, it's kind of a lot more, and honestly a lot better than other hostels I've stayed at in Sydney for a higher cost.
    Germany, Female, 25-30
  • 6.9


    14 Nov 2018
    Overall it was your classic hostel with all the basic needs. Wifi wouldn’t very good. Basically wasn’t able to connect the entire time. And the bathrooms are filthy at some points with hair (form people shaving ) and as well as women’s sanitary products (pads/tampons) laying out in the trash not thrown away properly. Pretty gross to see. The staff were very nice and helped out with any questions I had. Wouldn’t stay again but it will get you by for what it’s worth.
    Canada, Female, 18-24
  • 4.9


    15 Nov 2018
    Most boring hostel I've ever stayed in. Granted they were having building work done but the only communal area (the kitchen) in this giant hostel closed at 10:00pm so had to play cards in the hall until we were tired enough to sleep.
    England, Couple, 25-30
  • 3.4


    18 Nov 2018
    There was a rat in the room
    Brazil, Female, 18-24
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  • Free Breakfast
  • Free City Maps
  • Free WiFi
  • Linen Included
  • Cable TV
  • Common Room
  • Elevator
  • Hair Dryers For Hire
  • Iron / Ironing Board
  • Jobs Board
  • Key Card Access
  • Self-Catering Facilities
  • Towels Not Included
  • Washing Machine
  • Wheelchair Friendly
  • 24 Hour Reception
  • Laundry Facilities
  • Shuttle Bus
Food & Drink
  • Vending Machines


  • Age Restriction
  • Credit Cards Accepted
  • No Curfew
  • Non Smoking

Things to Note

1. Check-in & Check-out
a. A passport for international guests or photo id for Australian guests must be shown at check-in.
b. Check-in: from 1pm and checkout prior to 10am. If you do not checkout before 10am, we will retain your key card deposit of $20.
c. A $20 deposit must be paid by all guests at check in. Deposits can be paid by cash or card and will refunded by cash.
d. All card payments will incur a 1% processing fee.
e. If you 2 or more guests have booked at the same time for a dorm room, we will endeavour to place you in the same room but regrettably cannot guarantee you will be together.

2. Cancellation Policy
a. We have a 24hr cancellation policy. Late cancellations and no-shows shall be charged the equivalent of the first night's accommodation. Exception: during the New Year's period, no refunds will be given.

3. New Year Bookings
New Year's period from 28 December 2018 to 1 January 2019 there are special booking conditions:
a. During this period there is a minimum stay of 4 nights.
b. All bookings made for the New Year period will have their credit cards charged 1st December.
c. If funds are not available and your payment is declined we will release your bed.
d. Once paid, there will be no refunds, cancellations, changes or transfers permitted for the New Year Period 2018/2019.
e. We strongly recommend you take out travel insurance.