Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


Ella City Reach Hostel

Book more than 7 days in advance for Free Cancellation.
  • Perfect Location
  • Marvellous Staff
  • Awesome Cleanliness
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Property Description

Boasting a garden, Ella City Reach Hostel is located in Ella and is a 20-minute walk from Demodara Nine Arch Bridge.

30m from Ella Town

The property is around 300 meters from Ella Spice Garden and 2 km from Ella Rock. The property is 2 km from Little Adam's Peak.

A continental breakfast is available daily at the hostel. Clean and comfortable dorms and rooms.

***Property Policies & Conditions:
1. Cancellation policy: At least 1 day advance notice for free cancellation.
2. Check in from 14:00 to 23:00.
3. Check out before 12:00 noon.
4. Payment upon arrival by cash only.
5. 11% tax is not include in the room rate.
6. NO smoking in Room, but have smoking area.
7. Age restriction: 18+.
8. Reception working hours 24 hours.
9. No Local People Allowed. View House Rules

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Reviews & Ratings

  • Value For Money 8.6

  • Security 7.8

  • Location 9.3

  • Staff 8.4

  • Atmosphere 7.5

  • Cleanliness 7.2

  • Facilities 7.9

Latest Reviews

  • 10.0


    22 Jan 2020
    WhAt a place! Owners are brilliant. Shen is hilarious. Couldn’t do enough for us. Arrived as a solo traveler but met all the hostel guys and have been stuck here now 8 days haha. Maybe I’ll never leave! If your in ella. Stay in city reach! You won’t regret it!
    England, Male, 31-40
  • 8.9


    10 Sep 2019
    Stayed there for two nights, beds were comfy! The host was also really nice. All in all good value for your money.
    Germany, Female, 18-24
  • 8.6


    02 Feb 2020
    An okay hostel for a night or two. There is not really any atmosphere here tho. The “rooftop” area is super tiny and the seating area in the reception is not really anything to rave over. The guy that works in the reception is really helpful tho and he helped us out when we wanted to go on a day trip. There is quite a steep hill to get up to the hostel, so just be aware. All in all a decent hostel.
    Norway, Female, 18-24
  • 8.3


    16 Jan 2020
    Nice place with comfy beds. No sign of rats just one pesky mosquito. Close to everything. Would stay again 😊
    England, Male, 31-40
  • 8.3


    04 Aug 2019
    My friend and I stayed in City reach for 5 days. The hostel is great. The female dorm we had was the best. The owner and all people who work there are very lovely people and will help with you everything you need. The maintenance of the bathroom could improve, but overall we loved staying there and would definitely come back ! Thank you again guys.
    Germany, Female, 18-24
  • 8.3


    28 Jul 2019
    Set in an amazing place, staff weren’t very helpful. They don’t do free breakfasts like many of their competitors.
    England, Female, 18-24
  • 8.0


    08 Dec 2019
    This place is really nice and in a good location in central Ella. Has a nice atmosphere and met some cool travellers here. Only downside was the dogs barked all night and kept us up until 3am.
    Australia, Mixed Group, 18-24
  • 6.9


    05 Sep 2019
    Really friendly welcoming staff. Accommodation good but due to location there were cockroaches and mice/rats. There were some droppings on the bed. Otherwise really nice friendly stay.
    Scotland, Female, 18-24
  • 5.4


    20 Oct 2019
    Unfortunately the only positives I can give this hostel is that it’s in a great location and it has the potential to be a great hostel. - rats easily get into the rooms from the roof. I saw multiple rats whilst here and even saw them crawling across the bed and into the bin to get chucked out food. - rooms are not cleaned daily so rats come for bins. The floor was not clean, bathroom smelt. -rats +not clean daily = unhygienic -no lock on door at all. Felt really unsafe as only person in room
    Australia, Female, 18-24
  • 4.3


    11 Feb 2020
    Didn’t give us the right room on arrival. Had to be switched. Staff did not seem to know what was going on. Bathroom is dark. The faucet was broken and wasn’t in use. Cold shower. Paid for room with en-suite but had to use outdoor shared bathroom. Having to use the outside bathrooms when we paid to have the en-suite wasn’t enough. The outside showers and toilets were dirty - sinks covered in all types of hair and when turning the tap on the tap turned with the movement therefore no water.
    England, Female, 25-30
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  • Free Parking
  • Free WiFi
  • Linen Included
  • Card Phones
  • Common Room
  • Iron / Ironing Board
  • Outdoor Terrace
  • Parking
  • Reading Light
  • Security Lockers
  • 24 Hour Security
  • Housekeeping
  • Late check-out
  • Luggage Storage
  • Reception (limited hours)
  • Towels for hire
Food & Drink
  • Cafe
  • Meals Available
  • Board Games