Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


Ella’s Villa Siem Reap

Book more than 7 days in advance for Free Cancellation.
  • Great Location
  • Marvellous Staff
  • Excellent Cleanliness
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Property Description

We are a family hostel and this new hostel is located 3.5KM from town. We are located in quiet area and in local residence and we provide customer service 24 hours. There are few local restaurants near by which you can access by talk in five minutes.

Our services are listed below:

- Car and Tuk Tuk rental
- Bus ticket arrangement
- Meals
- Bicycle and motorbike rental

We provide 24 hours customer service with very good recommendation of the tours arrangement depending on your travelling budget.

***Property Policies & Conditions:
1. Cancellation policy: 1 day before arrival.
2. Check in from 12:00 to 23:00.
3. Check out before 12:00 noon.
4. Payment upon arrival by cash only.
5. Reception working hours 09:00-23:00.
6. No age restriction.
7. Taxes included.
8. Breakfast not included.
9. No pets. View House Rules

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Reviews & Ratings

  • Value For Money 9.1

  • Security 9.1

  • Location 7.8

  • Staff 8.7

  • Atmosphere 8.0

  • Cleanliness 8.4

  • Facilities 8.2

Latest Reviews

  • 10.0


    24 Feb 2019
    Great place to stay if you're not into Pub Street party lifestyle. Walk distance from the city central. Location perfect for renting bicycles and exploring the Angkor temples. Host family very friendly and professionals. Good clean rooms with big comfy beds. 5/5.
    Finland, Couple, 25-30
  • 9.7


    14 Aug 2019
    It is my second stay at hotel, and I love the good service and helpful and friendly staffs, and the little disappointed this place is about location and I love to stay there again.
    Cambodia, Male, 31-40
  • 9.7


    01 Mar 2019
    I enjoy my stay with smile service and helpful information, and i have nothing to complain except the laction, however, i would come back and recomend this villa.
    USA, Male, 25-30
  • 9.4


    04 Jun 2019
    Our room was very clean and spacious. We enjoyed our stay very much. The price is great as well! The only downfall is how far away it is from town, but this added to how peaceful and quiet the atmosphere was. The staff was friendly, but hard to find a lot of the time.
    USA, Couple, 25-30
  • 9.1


    29 May 2019
    Pros: -Run (and I think owned) by Cambodians -The BEST prices I've seen for a single room with AC and private bathroom -Quiet -Clean bed -Good wifi Cons: -Can be hard to find. The website says to take a bus, but you must take a mototaxi. It's on a dirt road right off of a busy paved road. I ended up staying in 3 hostels/guesthouses and this one was the best overall. It is ideal if you are looking for a quiet place. They also offer transportation to the temples.
    USA, Female, 31-40
  • 6.6


    12 Jun 2019
    It was an ok place stayed one night only. Talked about changing for stains on the bedding, so made sure to take pictures of the multiple stains already there. Dead bugs in the corners of the room.
    USA, Mixed Group, 31-40
  • 4.0


    19 Jul 2019
    Found bugs in the room. Air conditioning wasn't working, only a fan in the room. The air in the room was very hot and humid and therefore the sheets were also damp. The staff didn't speak English very well so communication was a bit hard. Then again the price was low, but even though I would have expected a little better quality.
    Finland, All Female Group, 18-24
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  • Free Parking
  • Free WiFi
  • Towels Included
  • Air Conditioning
  • Bicycle Parking
  • Breakfast Not Included
  • Airport Transfers
  • Bicycle Hire
  • Housekeeping
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
  • Reception (limited hours)
  • Shuttle Bus
  • Tours/Travel Desk
  • Towels for hire
  • Wi-Fi