Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 7 days in advance for Free Cancellation.
  • Wonderful Location
  • Superb Staff
  • Excellent Cleanliness
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Property Description

Emm's Guesthouse is located a 3 minute walk from the Songpan bus station and 300m from North Gate of the ancient Songpan City Walls.

The guesthouse has 15 rooms with 32 beds. Each room and dorm features an en-suite bathroom with western toilet and 24 hour hot shower, Wifi etc to make your stay as cozy as home.

Emma's Guesthouse also provides information and booking for transport (road and air) to and from Chengdu, Huanglong, Jiuzhaigou and the Tibetan grasslands as well as Songpan Horse Treks and hikes.

The Guesthouse is also famous for its restaurant with a substantial western food and drinks menu. It is the perfect place for backpackers to take a break and refresh themselves. View House Rules

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Reviews & Ratings

  • Value For Money 8.0

  • Security 10.0

  • Location 8.0

  • Staff 10.0

  • Atmosphere 8.0

  • Cleanliness 8.0

  • Facilities 8.0

Latest Reviews

  • 10.0


    20 Aug 2018
    We loved Emma's Guesthouse-it was one of the best places we stayed at, for its location, value, facilities, and people. The location is excellent-just 5 minutes from the old town. The food at the restaurant is very good. The staff are very kind, knowledgeable, and helpful. They provided very affordable transportation to and from Huanglong Scenic Area and Mini valley. And they were very accommodating when our travel plans changed last minute unexpectedly. Highly recommended. Very lovely people
    Canada, All Female Group, 25-30
  • 9.7


    25 Sep 2018
    Great location, Emma and the staff is really wonderful and helpful. The bed is very hard but you can get use to it.
    Israel, Couple, 31-40
  • 9.7


    22 Oct 2017
    I thoroughly recommend staying at Emma’s Guesthouse. Emma is a bundle of energy and along with her brother David know about everything there is to know about travelling in the area. I had emailed her for information before arriving in China and she was a great help. While in Songpan I was lucky to be invited by Emma to an event for the elderly put on by a charity she belongs to. An amazing morning of gift giving, song and dance while the elderly enjoyed a banquet lunch. A real privilege.
    New Zealand, Female, 41+
  • 9.4


    23 Oct 2017
    The owner, Emma, is the best! I wish I could have stayed longer, just so I could get to know her and the other staff better. After you make your booking, make sure to send her a separate confirmation e-mail thought. I sent her an e-mail beforehand and had no problems!
    Bulgaria, Female, 18-24
  • 9.4


    18 Feb 2017
    Emma was incredibly sweet and welcomed me in warmly when I arrived. While the rooms were cold (it was February), there were wonderful electric blankets to make the night toasty. While the hostel is in a little town, the main area is a 5 minute walk away with little restaurants, shops, and Hui, Qiang, and Tibetan minorities walking around everywhere. Very easy to access beautiful hiking up to the West Gate through mountains and Tibetan villages. Great stay! And only 3 minutes from bus station!
    USA, Female, 18-24
  • 8.6


    29 Mar 2018
    Emma’s guesthouse is currently being renovated as they are changing their location slightly. Overall it’s a really comfortable stay, Emma’s English is excellent and she will help you out to do whatever you’re in town to do or make your stay more comfortable. The hostel is super close to the bus station which is convenient. It would be nice to have some lockers or something but I’m sure Emma would hold your valuables if you asked. Would recommend staying here.
    Australia, Male, 25-30
  • 7.1

    Very Good

    03 Oct 2018
    Emma is a very sweet lady. Bathroom had issues in my room. The room was very cold but I think that is just Songpan. They should invest in some small space heaters.
    USA, Male, 25-30
  • 6.9


    03 Jun 2017
    No hot water. Very Crowded dorms
    Israel, Male, 25-30
  • 6.6


    24 Oct 2017
    First of all ema is really nice and helpful and has prefect English. The room was ok, the electric sheet really made a HUGE difference, we would not be able to sleep without it. We had a double room with ensuit bathroom which was really bad (the water wouldn’t flush at all)so be prepared for that. Emma’s kitchen has good food and a nice atmosphere but by far more expensive than the other restaurants around.
    Israel, Couple, 18-24
  • 6.0


    23 Jun 2017
    My 4 bed dorm was clean but cramped. My bed had no power sockets but someone else's bed had 4, so I had to crawl across him to charge my things. We had blankets for the cold but no towels or toilet paper. Emma was friendly but when I said I wanted to go to Jiuzhaigou she said her brother was going and I could join him. She said I could trust him but he cheated me - he charged more than the tourist bus and dropped me off in a tiny village 15km from the park gate after telling me it was just 4km.
    Australia, Male, 25-30
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  • Free Internet Access
  • Free Parking
  • Free WiFi
  • Breakfast Not Included
  • Cable TV
  • Hair Dryers
  • Hot Showers
  • Outdoor Terrace
  • Reading Light
  • 24 Hour Reception
  • 24 Hour Security
  • Airport Transfers
  • Housekeeping
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
Food & Drink
  • Bar
  • Cafe
  • Meals Available
  • Restaurant
  • Tea & Coffee Making Facilities