Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 4 days in advance for Free Cancellation.
  • Perfect Location
  • Marvellous Staff
  • Fantastic Cleanliness
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Property Description

Encuentros is a beautiful property with a mixed Colonial and modern look. Our property features a large swimming pool, three bars, a rooftop terrace and an outdoor jacuzzi. We capitalize our magnificent facilities and our vast experience in the hospitality sector to offer an excellent service and experience to our guests and travellers.

Encuentros Hostel is located on the main buzzing street of Granada, La Calle Calzada. So it is right in the centre of Granada! Calle Calzada is the busiest street in Granada with many restaurants and bars which are open till midnight. Central park is only a 3 minute walking away from our facilities, meanwhile the Lake Cocibolca is just ten minutes away on foot from our location.

ON FRIDAYS AND SATURDAYS ENCUENTROS HOSTS LARGE PARTIES UNTIL 2AM WHICH ARE OPEN TO THE PUBLIC. These nights have become the most popular in Granada attracting both tourists and local alike. All guests staying at Encuentros will receive a VIP pass to attend these parties.

We offer one mixed dorm room with six beds, one room with two double beds for four people, and one room for two people. All of the rooms are very luxurious and comfortable. We have a roof top bar with a beautiful view at the Mombacho Volcano. Our guests can enjoy the use of our large pool, wifi, Netflix (private rooms), and free VIP access to all events.

Encuentros Policies and Conditions:

Cancellation policy: 72h before arrival.

Check in from 15:00.
Check out before 12:00 .

Payment upon arrival by cash, credit cards, debit cards.
This property might pre-authorize your credit card.

Taxes included.


The reception service is open 24 hours per day.
No curfew.
We do not accept customers younger than 18 years of age.
This property might pre-authorize your credit card. View House Rules

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Reviews & Ratings

  • Value For Money 10.0

  • Security 8.0

  • Location 10.0

  • Staff 8.0

  • Atmosphere 8.0

  • Cleanliness 10.0

  • Facilities 10.0

Latest Reviews

  • 10.0


    03 Apr 2018
    We only booked 1 night and ended up staying longer. We loved it here... a home away from home. The staff were fantastic and the place was spotless. The photos of the pool and outdoor area just don't do it justice- it is much more impressive in real life. An awesome place to chill after a day of kyaking and visiting Masaya!
    Australia, Couple, 31-40
  • 10.0


    01 Apr 2018
    Nice place!
    Italy, Male, 25-30
  • 9.4


    09 Apr 2018
    Bedroom was hot until 21 :00 when air conditioning kicked in . For 8 dollars American you get a swimming pool , quiet surrounding 6 bex dorm with ensuite and a bed to die for . BASICALLY YOU CAN SAY PARADISE FOR AN INEXPENSIVE PRICE
    Canada, Male, 41+
  • 8.6


    22 Mar 2018
    Dorm room is great. Had a double bed bunk to myself! Pool is gorgeous. Right in centre of town. Only thing to be aware is aircon isn't until 830pm and they do t always turn on unless you ask. And you have to ask for your towel too. It's a hotel not a hostel so staff aren't helpful and can't book anything for you. But otherwise it's great.
    England, Female, 31-40
  • 7.4

    Very Good

    12 Apr 2018
    They failed to mention a curfew and i got locked out until 8am! Super scary, otherwise great place!!!!
    Canada, Female, 18-24
  • 6.9


    29 Mar 2018
    This place looks clean and great but turns into a club at night. I stayed during Semana Santa which gets WILD and the partying kept me up all night. I prefer sleep so this wasn't my favorite experience.
    USA, Female, 25-30
  • 4.9


    27 Mar 2018
    Don't even consider staying here if you want to sleep. The hostel bar plays really loud music just outside the dorm. We stayed there a Tuesday and the music didn't stop before almost 2:00 am, and early in the morning it started up again. There was no staff other than the bartenders to complain to, and no security personnel to tell people to be quiet outside the doors. The pool area looked very nice when we arrived, but the next day the pool was full of dead flies that were not removed.
    Norway, Couple, 25-30
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  • Free City Maps
  • Free Internet Access
  • Free Parking
  • Free WiFi
  • Linen Included
  • Towels Included
  • Air Conditioning
  • Breakfast Not Included
  • Cable TV
  • Card Phones
  • Ceiling Fan
  • Hot Showers
  • Microwave
  • Outdoor Swimming Pool
  • Outdoor Terrace
  • Reading Light
  • Swimming Pool
  • 24 Hour Reception
  • Housekeeping
  • Internet Access
  • Late check-out
  • Laundry Facilities
  • Reception (limited hours)
  • Wake-up calls
Food & Drink
  • Bar
  • Cafe
  • Meals Available
  • Restaurant
  • DVD's
  • Nightclub