Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 7 days in advance for Free Cancellation.
  • Wonderful Location
  • Superb Staff
  • Fantastic Cleanliness
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Property Description

Nestled in the expat part of town, Envoy is set in an impressive spacious villa in a safe and secure neighbourhood, giving a new meaning to luxury hostels. Like yourself, we have a passion for travel and we attract like-minded travellers. Meet new friends in our spacious common room, relax in our huge rooftop terrace, enjoy our green courtyard and best of all you can cook up a storm in our common kitchen.

Designed by travellers for travellers, we have tailored all our services to meet the needs of modern travellers. This includes Discount on tours, Free luggage storage, Free WiFi, Free guest computer, 24/7 reception service, breakfast cafe, laundry service and much more.

Need Travel advice? Our friendly and knowledgeable team is here to help. Whether it's booking a bus or arranging your tourist visa, we are here to help you enjoy your time in Phnom Penh and discover the best of Cambodia. View House Rules

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Reviews & Ratings

  • Value For Money 9.4

  • Security 9.6

  • Location 8.9

  • Staff 9.7

  • Atmosphere 8.6

  • Cleanliness 9.4

  • Facilities 9.2

Latest Reviews

  • 10.0


    15 Jun 2019
    Envoy is a beautiful hostel. The place is in a lovely quiet location that is next to many shops, restaurants, and places to see. The staff were great here, really friendly, helpful, and lovely to be around. This place is not a party hostel, but it is still social. I would strongly recommend this place to anyone. Breakfast was also refreshingly good, though a bit expensive. I would go here again.
    England, Female, 25-30
  • 10.0


    06 Jun 2019
    Really nice hostel. Perfect if you want to socialise but don’t want to go crazy. Organised the tours and buses for us and were very helpful.
    Wales, Couple, 25-30
  • 9.7


    03 Jul 2019
    Excellent hostel, perfect for exploring Phnom Penh. All the main attractions in the city are within walking distance, along with bars and restaurants. The hostel organizes tuk tuk tours also if you're short of time to see things. The rooms are spotless, good breakfast available and the balcony and rooftop areas are great for chilling out. Really helpful and friendly staff also.
    Ireland, Male, 25-30
  • 9.7


    14 Jun 2019
    Great hostel. Large, beautiful building, clean, friendly staff. Hostel is a bit on the quieter side, but that is what I wanted. Still managed to meet a handful of people but definitely not a party hostel. Mix of long term and short term guests. Honestly the nicest bathroom I’ve had in a long time travelling (ensuite of 6 bed female room). Big lockers in the room. A block from a 24/7 convenience store.
    Canada, All Female Group, 25-30
  • 9.4


    11 Jul 2019
    Amazing staff! They go above and beyond to make you feel welcome and answer any questions. Friendly atmosphere. I booked a tuk tuk tour full day with them, it was ideal and a decent price. Lovely breakfast available. Can’t recommend enough.
    England, Female, 18-24
  • 9.1


    15 Jul 2019
    Really nice, friendly and clean place to stay. A bit dar from central but still walkable distance. Overall, really good.
    Poland, Female, 31-40
  • 9.1


    05 Jul 2019
    A very nice clean hostel! Atmosphere is quiet which can be either good or bad depending on the type of person you are. Dorms are very basic but the staff is super friendly and helpful. I extended my stay here because it’s so nice. The bathrooms are clean and the lockers are huge. Only downside is that the beds are rather small and there’s no privacy curtains.
    USA, Female, 18-24
  • 8.0


    12 Jul 2019
    Great staff, good tour desk, decently priced breakfast, and near a few good resturants. The atmosphere was pretty low-key which was perfect for us! The room we stayed in had a private bathroom attached for the 6 of us and there was also another shared bathroom out on the floor. The "living room" area, balcony, and terrace were also nice! They had a few weights and yoga mats available for use on the terrace as well!
    USA, Female, 18-24
  • 7.1

    Very Good

    03 Jun 2019
    Stayed in Envoy Armenia and Georgia which were fantastic, but this one was disappointing. + Location is fine, set in a beautiful house Beds are basic but comfortable Some tour options are available - Staff could do with some more training. Jut sit around on their mobiles doing nothing. Male manager I found rude - Rooms are just average. I booked superior room but unfortunately it just smelled with little ventilation ... got moved to standard which was better - Overpriced tour options
    England, Male, 31-40
  • 5.7


    03 Jul 2019
    Really disappointed. The bunk beds were the worst - rickety, small and bad mattress. My sheets were dirty. Plug by my bed had tape over it (there was tape over lots of plugs) and the a/c made weird whistling noises. No privacy. Locker had shelves so no backpack fits. No atmosphere or socialising. Location is a bit away from everything. There is a kitchen but you can't cook during breakfast time as they sell breakfast. Free coffee.. (alas, Maxwell house!) The workspace area seemed good.
    Ireland, Female, 25-30
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  • Free City Maps
  • Free Internet Access
  • Free Parking
  • Free WiFi
  • Linen Included
  • Towels Included
  • Adaptors
  • Air Conditioning
  • Bicycle Parking
  • Book Exchange
  • Cable TV
  • Ceiling Fan
  • Common Room
  • Fridge/Freezer
  • Hair Dryers
  • Hot Showers
  • Key Card Access
  • Microwave
  • Outdoor Terrace
  • Reading Light
  • Security Lockers
  • Self-Catering Facilities
  • Utensils
  • 24 Hour Reception
  • 24 Hour Security
  • Airport Transfers
  • Bicycle Hire
  • Housekeeping
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
  • Tours/Travel Desk
Food & Drink
  • Tea & Coffee Making Facilities
  • Board Games
  • Wi-Fi