Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 7 days in advance for Free Cancellation.
  • Wonderful Location
  • Superb Staff
  • Fantastic Cleanliness
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Property Description

Nestled in the expat part of town, Envoy is set in an impressive spacious villa in a safe and secure neighbourhood, giving a new meaning to luxury hostels. Like yourself, we have a passion for travel and we attract like-minded travellers. Meet new friends in our spacious common room, relax in our huge rooftop terrace, enjoy our green courtyard and best of all you can cook up a storm in our common kitchen.

Designed by travellers for travellers, we have tailored all our services to meet the needs of modern travellers. This includes Discount on tours, Free luggage storage, Free WiFi, Free guest computer, 24/7 reception service, breakfast cafe, laundry service and much more.

Need Travel advice? Our friendly and knowledgeable team is here to help. Whether it's booking a bus or arranging your tourist visa, we are here to help you enjoy your time in Phnom Penh and discover the best of Cambodia. View House Rules

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Reviews & Ratings

  • Value For Money 9.2

  • Security 9.7

  • Location 8.9

  • Staff 9.6

  • Atmosphere 8.2

  • Cleanliness 9.4

  • Facilities 9.1

Latest Reviews

  • 10.0


    02 Jan 2020
    Very relax and clean environment. It was a nice stay after the crazy party period during Christmas and New Years. Staffs were lovely and the service were top notch. Very approachable. Thank you Envoy!
    Singapore, Male, 18-24
  • 9.7


    09 Jan 2020
    Staff were friendly and always available to help if needed. They assisted my friend and I in renting a scooter so that we could drive to the Killing Fields ourselves. Rooms and bathrooms were spotless and very comfortable. Would live to stay again the next time I’m in Phnom Penh!
    Australia, Female, 18-24
  • 9.7


    27 Dec 2019
    Beautiful garden, great interior spaces, the toilets though could be a bit more clean. Overall a solid choice as Envoy usually is.
    Greece, Male, 25-30
  • 9.1


    23 Jan 2020
    Great to have a kitchen to prepare our own food in. Staff were excellent and provided great recommendations or restaurants and things to do.
    Canada, Female, 25-30
  • 9.1


    23 Dec 2019
    Envoy was a great place to stay while in Phnom Pehn. It was a beautiful mansion that was converted into a hostel. Envoy is gated and secure, which was comforting. The staff was really friendly and helpful. It is not a very social hostel but I enjoyed meeting the people in my female-dorm. It is 15 minutes walking from the S-21 Prison museum, which I highly recommend visiting. The hostel is also located about 25 minutes from the river (walking), so nothing was too far away.
    USA, Female, 31-40
  • 8.9


    06 Jan 2020
    Good hostel with a nice setup. Bobo at the front desk is helpful. Would be nice if they provided shampoo and body wash in the bathrooms. Need to bring your own padlock.
    USA, Male, 25-30
  • 8.9


    30 Dec 2019
    Great location. Didn’t get to socialize with anyone - not conducive to hanging out and meeting folks. Decent breakfast
    USA, Female, 41+
  • 8.0


    03 Jan 2020
    We stayed at the Envoy Hostel for one night. It wasn’t long but we would definitely come back. The staff was super friendly and helped us with our bus tickets and gave us some information about the ferry. The breakfast was cheap and very good and you get coffee, tea and water for free! Everything was clean and the room was big enough for our backpacks. All in all we had a great time here and would definitely recommend it!
    Germany, Female, 18-24
  • 8.0


    30 Dec 2019
    The hostel is clean and quiet. But you won't get to meet lot of fellow travellers though. Major drawback is they don't have lunch and dinner. Staff are friendly. They do arrange trips to the places with tuk-tuks in case you need to go around.
    India, Female, 25-30
  • 7.1

    Very Good

    30 Dec 2019
    6 mixed dorm (++) Super friendly staff (+) good location (-) not really clean (--) no hot shower in 3 days (--) The room looked like a bunker without window therefore the room is always hot, humid and have that moisty smell.
    Switzerland, Couple, 25-30
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  • Free City Maps
  • Free Internet Access
  • Free Parking
  • Free WiFi
  • Linen Included
  • Towels Included
  • Adaptors
  • Air Conditioning
  • Bicycle Parking
  • Book Exchange
  • Cable TV
  • Ceiling Fan
  • Common Room
  • Fridge/Freezer
  • Hair Dryers
  • Hot Showers
  • Key Card Access
  • Microwave
  • Outdoor Terrace
  • Reading Light
  • Security Lockers
  • Self-Catering Facilities
  • Utensils
  • 24 Hour Reception
  • 24 Hour Security
  • Airport Transfers
  • Bicycle Hire
  • Housekeeping
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
  • Tours/Travel Desk
Food & Drink
  • Tea & Coffee Making Facilities
  • Board Games
  • Wi-Fi