Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 7 days in advance for Free Cancellation.
  • Wonderful Location
  • Superb Staff
  • Fantastic Cleanliness
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Property Description

Nestled in the expat part of town, Envoy is set in an impressive spacious villa in a safe and secure neighbourhood, giving a new meaning to luxury hostels. Like yourself, we have a passion for travel and we attract like-minded travellers. Meet new friends in our spacious common room, relax in our huge rooftop terrace, enjoy our green courtyard and best of all you can cook up a storm in our common kitchen.

Designed by travellers for travellers, we have tailored all our services to meet the needs of modern travellers. This includes Discount on tours, Free luggage storage, Free WiFi, Free guest computer, 24/7 reception service, breakfast cafe, laundry service and much more.

Need Travel advice? Our friendly and knowledgeable team is here to help. Whether it's booking a bus or arranging your tourist visa, we are here to help you enjoy your time in Phnom Penh and discover the best of Cambodia. View House Rules

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Reviews & Ratings

  • Value For Money 9.4

  • Security 9.6

  • Location 8.9

  • Staff 9.7

  • Atmosphere 8.5

  • Cleanliness 9.5

  • Facilities 9.1

Latest Reviews

  • 10.0


    31 Aug 2019
    Great place to meet fellow travellers without anyone excessively pouring drinks down your throat. Comfy beds and a lovely big communal area. Everyone chills round there at breakfast (which is a little expensive but he hostel is so cheap! So it’s a good balance) and there’s tea and coffee available and even popcorn! Lovely staff, so friendly and helpful and they can help you with tours, buses and tuktuks!
    England, Female, 18-24
  • 10.0


    04 Aug 2019
    Envoy is one of the nicest and cleanest hostels we've stayed in while travelling southeast Asia. A converted villa, it's located in a lovely area of phnom penh, with lots of nice restaurants, cafes and bars nearby. The staff were so helpful and friendly. We organised our tour of the killing fields and S21 prison through the hostel, and overall had a great experience. It's not a party hostel so if you are looking for a chill, quiet alternative, this is the ideal option. 10/10 would recommend.
    Ireland, Female, 18-24
  • 9.7


    06 Aug 2019
    I had stayed at a different hostel down the road (the party hostel...) and it was a nightmare...this was SUCH a wonderful delight. The rooms are spacious and with good AC. The staff was nice as well, and the location is really good. Only quip: the bathroom can get a little mucky since the window to air it out is small.
    USA, Female, 25-30
  • 9.7


    24 Jul 2019
    I’ve stayed at all three Envoy hostels and they’re the best! Lovely staff, friendly atmosphere, great tours, and nice facilities. Location of this one is a long walk or short tuk tuk ride from main downtown area of Phnom Penh, in a quieter area that is still close to shops/ restaurants/ etc. Would definitely recommend!
    USA, Female, 25-30
  • 9.4


    14 Aug 2019
    Really nice hostel. The location is very close to the city center (30min walk from Royal Palace/Central Market and very close to the genocide museum). The staff was super nice, always trying to help, eg, I had to take a tuktuk to get to the airport by myself, which was provided by the hostel itself, and the guy who took me asked if i didn't mind sharing with another backpacker so that we both spend less! We had a private room and because of that, we had the breakfast included in the price!
    Spain, All Female Group, 25-30
  • 9.4


    01 Aug 2019
    Comfortable beds with a really relaxed vibe. Staff are great! Really friendly and helpful.
    England, All Female Group, 18-24
  • 9.1


    13 Sep 2019
    Amazing staff at this hostel, super friendly and helpful. Only complaint was that the gents' shower was cold whenever I used it, but it wasn't a problem and I'm sure it would have been sorted if I'd mentioned it. Location is pretty good, everything is walking or cycling distance.
    England, Male, 25-30
  • 9.1


    29 Aug 2019
    Only stayed for a few short days but a very good hostel nonetheless. Reception arranged our transportation to and from the airport, and to Koh Rong. Very clean rooms and facilities. AC was great too. Cheap for a private room. Good recommendations for things to do around the city too.
    Canada, Female, 18-24
  • 9.1


    01 Aug 2019
    In overall, a good hostel. Came from Vietnam and paying 7$ for 6 bed dorm without breakfast is expensive. Breakfast is good, not expensive compared to outside. They have nice rooftop area with weights and yoga mats. Curtains around the beds are necessary as it was almost impossible to sleep when one of the people in the dorm had the light above the bed on, and in general for 7$ a night a little privacy is expected.
    Israel, Female, 18-24
  • 8.6


    26 Jul 2019
    The hostel was super clean, safe and well maintained. Staff are very helpful and can book you tours in Phnom Penh. There is no atmosphere whatsoever, there are social spaces but the hostel was quite quiet with nobody speaking to each other. It also seemed to have mostly a slightly older crowd. The location is very convenient and close to restaurants, cafes and shops.
    England, Female, 31-40
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  • Free City Maps
  • Free Internet Access
  • Free Parking
  • Free WiFi
  • Linen Included
  • Towels Included
  • Adaptors
  • Air Conditioning
  • Bicycle Parking
  • Book Exchange
  • Cable TV
  • Ceiling Fan
  • Common Room
  • Fridge/Freezer
  • Hair Dryers
  • Hot Showers
  • Key Card Access
  • Microwave
  • Outdoor Terrace
  • Reading Light
  • Security Lockers
  • Self-Catering Facilities
  • Utensils
  • 24 Hour Reception
  • 24 Hour Security
  • Airport Transfers
  • Bicycle Hire
  • Housekeeping
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
  • Tours/Travel Desk
Food & Drink
  • Tea & Coffee Making Facilities
  • Board Games
  • Wi-Fi