Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


Ethic Etape-CIS-Narbonne

Book more than 7 days in advance for Free Cancellation.
  • Perfect Location
  • Helpful Staff
  • Excellent Cleanliness
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Property Description

Welcome to éthic étapes-CIS-Narbonne. The CIS is situated right in the heart of the town. There you can visit a variety of historic monuments and cultural heritage sites (Saint-Just Cathedral from the 13th century, museums, Canal du Midi, ...). But also you can enjoy your time at the theatre or cinema, in bars and clubs, or profit from sport facilities.

Also you can discover wine treasures of the region (Languedoc, Corbières, Fitou, Minervois, la Clape), wander around the 'Pays Cathare' with many castles and mansions, or simply go to the beach, which is 15km away from the town.

The centre was opened in 1969 and since then it has become well-know for its hospitality and a number of activities proposed by the MJC (Maison des Jeunes et de la Culture) seated in the same building.

In last years, more and more young people from abroad have been coming to spend couple of days or just travelling through the town. View House Rules

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Reviews & Ratings

  • Value For Money 8.4

  • Security 8.4

  • Location 9.6

  • Staff 6.8

  • Atmosphere 6.4

  • Cleanliness 8.8

  • Facilities 7.6

Latest Reviews

  • 10.0


    07 Aug 2017
    Had a brilliant stay, very friendly and helpful staff in the center of Narbonne
    France, Female, 31-40
  • 9.4


    03 Jul 2018
    The location was great because it’s located in the old city center. Breakfast included in the price. The facility was clean. I only stayed one night, so I can’t say much else.
    USA, Male, 18-24
  • 8.9


    06 Aug 2017
    This place is not really a hostel but a cultural center, so it has a different vibe than most other hostels. The staff at the reception is very friendly and helpful, but the cleaning staff was pretty rude to me when they said I couldn't be in the bathroom after 9am. Also at the reception some of them speak pretty bad English but they do make an effort to communicate and help you :) The location is really good and everything is very clean. Breakfast is super nice!
    Netherlands, Female, 18-24
  • 8.6


    13 Aug 2018
    In summer rooms can be very hot and there's no way to have it cooler (only small fan). But otherwise good value
    Belgium, Male, 31-40
  • 8.0


    25 Jun 2018
    The hostel is nice enough, very central and breakfast was good. check in was terrible, took ages and any little problem became a big one
    England, Male, 31-40
  • 6.9


    05 Jul 2019
    It's a bit of a weird spot as there's a lot of other stuff in the building too. The staff are reasonably nice but some of them were not super attentive (night team was better). Crucially in the summer there WAS a fan in the room. I've stayed in other hostels in the summer where this isn't the case and they are often brutally hot at night. But with the fan it was pleasant. It didn't seem crowded. I only had one roommate who was quiet and respectful.
    USA, Male, 31-40
  • 6.6


    21 Sep 2019
    Good location, nice rooms and beds. Cold showers tho, no soap in dispensers and staff spoke only french so it was a little hard to communicate. The breakfast was good enough, but the variety was equal to zero. This hostel is allright for an overnighter.
    Norway, Male, 25-30
  • 6.6


    24 Jun 2019
    I was the only person in my five bed dorm. The under-bed lockers are small, and need a key to lock that you aren't given at check in. There is no kitchen, and breakfast is not very substantial. The other people on my floor were incredibly loud, including a number of small children who ran up and down the corridor at all hours. However, the hostel is in a really good location both for exploring Narbonne and getting to the train/coach station
    England, Female, 18-24
  • 5.7


    06 Jul 2019
    Staff spoke basically no English and wasn't very helpful. They scan your passport at check in without telling you why, at checkout we asked them to destroy them but they refused. We were two people sharing a two bed room but got only got one key, which had to be left/retrieved at reception whenever we leaft/returned to the building. There was no hand soap on the toilet and when we asked for it they said there shouldn't be any. Breakfast 7:00-9:00 and checkout by 9:00.
    Sweden, Mixed Group, 18-24
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  • Free Breakfast
  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Air Conditioning
  • Bicycle Parking
  • Card Phones
  • Children's Play Area
  • Common Room
  • Cots Available
  • Dryer
  • Elevator
  • Hair Dryers
  • Hair Dryers For Hire
  • Hot Showers
  • Meeting Rooms
  • Outdoor Terrace
  • Parking
  • Reading Light
  • Towels Not Included
  • Washing Machine
  • Wheelchair Friendly
  • 24 Hour Reception
  • 24 Hour Security
  • Fax Service
  • Housekeeping
  • Internet Access
  • Internet café
  • Late check-out
  • Luggage Storage
  • Postal Service
  • Reception (limited hours)
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Bar
  • Cafe
  • Mini-Supermarket
  • Restaurant
  • Tea & Coffee Making Facilities
  • Vending Machines
  • Foosball
  • Wi-Fi