Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Junior / Primary School, High / Secondary School If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 7 days in advance for Free Cancellation.
  • Perfect Location
  • Marvellous Staff
  • Awesome Cleanliness
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Property Description

People love our place because the bbq's, the fire pit, our big secluded gardens with lots of places to lounge under the cherry trees, the fire place and tv room with dvd's and cable tv, a big kitchen to accommodate all your cooking needs, our close proximity (1 block!) to the beach and the main plaza, and our friendly helpful staff.
check the video of the hostel (next to the photos)
Hi, we are Paola and Rodolfo, owners of etnico hostels. We are very pleased to receive you in our hometown and to be able to share with you the natural beauty and magic of Pucon. We are located in a stunning part of the world, surrounded by volcanoes, rivers, lakes, and forests-- all of which make this place so special for nature and outdoor activities lovers.

Etnico Eco-Hostel offers:

~Private enclose gardens with hammocks, bbq place and outdoor seating
~Swimming pool (summer only of course)
~Quincho; relaxing area with fireplace for drinks & more
~Mountain bike rentals (new!)
~Car and bike parking
~Large kitchen
~Living room with big fire place, cable tv, dvd library, ipod speakers and books
~Tomas our friendly Newfoundlands who lounge in the garden- but never come in the hostel.
~Check out 11am. luggage storage.
~ wireless internet conection and computer station.
~ We organize your outdoor activities. why with us? we offer the best relationship between price-quality, because we operate and we know who run the activities and so you wont have unpleasent or dangerous surprises. also the activities start and finish from the hostel.

Activities we offer:

~Hike to the active crater of the Villarrica volcano with an amazing view of the lake district and it's many volcanos. in winter we can ski it down (only advanced ski snowboarders)
~Trekking in Huerquehue National Park among Araucaria trees,
swimming in mountain lakes and outdoor hot springs
~Day trekking in el Cai forest sanctuary, first private park in chile.
~Horseback riding in a Mapuche (local indigenous people) reserve in the Quelhue mountain range.
~Mountain bike along the Liucura river then relax at Playa Blanca, the best beach in the region, on the Caburga Lake.
~Sea kayak toward the delta of Trancura River
~Paragliding over the villarrica lake
~Ski diving over the Villarrica Volcano
~Canopy in the native rain forest.
~Hot springs next to the liucura River
~Rafting or ducky in any of the beautiful rivers in the area
~River kayaking (all levels, from classes to waterfalls)
~Sailing trips on Lake Villarica

We are very excited about our hostel which is actually a very old historic building in Pucon. It was a monastery in the 1930's where English nuns lived. We have converted the monastery chapel into our quincho (BBQ & party place in Chilean) to honor our favorite Chilean past-time of BBQ! View House Rules

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Reviews & Ratings

  • Value For Money 8.2

  • Security 8.4

  • Location 9.2

  • Staff 8.5

  • Atmosphere 8.1

  • Cleanliness 7.3

  • Facilities 7.8

Latest Reviews

  • 10.0


    05 Mar 2019
    The best hostel we have stayed in, many thanks to Romi and Nancy! You made us feel at home. This place is just amazing, we ended up staying for 6 nights.
    Germany, All Male Group, 18-24
  • 10.0


    26 Feb 2019
    Enjoyed every minute! Stayed for a few nights more than I planned simply because I couldn't leave the place.this is an "eco" hostel with very friendly staff and nice backpackers. All for a fair price and in a perfect location just between the center and the lake. great garden and common area. Spacious rooms and multiple bathrooms. The only small con for me was that it's cash only. Highly recommended!!!
    Israel, Male, 18-24
  • 10.0


    02 Jan 2019
    Rudy is the man!
    USA, Male, 25-30
  • 10.0


    02 Jan 2019
    Etnico Eco Hostal is an absolute gem in the Pucon area! The staff are super friendly and the location is perfect for acccessing the beach or nightlife! The Hostal owner is also a kayaker and we went kayaking with him on the Fuy river which is a couple hours drive from Pucon but totally worth it! I can’t wait to stay here again!
    USA, Male, 31-40
  • 9.4


    17 Feb 2019
    Excellent location the staff is great, there is a lot of place to sit. The only thing that was bad that sometimes the water wasn't hot but I truly recommend on the hostel it is the best
    Israel, Female, 18-24
  • 9.4


    24 Jan 2019
    Good breakfast. Nice dorm, clean and close to bus station
    England, Male, 25-30
  • 8.9


    22 Feb 2019
    I really loved my time here, and everyone was so friendly! We arrived to the hostel early before our check-in time, and they let us hang out until our rooms were available which I thought was really nice. Although this place could use a deep cleaning, I really loved my weekend here, and I would not have wanted to experience it any other way! Great people, great vibes, great hostel :)
    USA, Female, 18-24
  • 8.0


    12 Mar 2019
    The hostel is close to the centre and a number of supermarkets, the lake is just a few blocks away. It is a good place to meet people, I loved chilling in the huge outside patio with a garden and a view to the volcano and with hundreds of hummingbirds flying around! The kitchen is not very clean though. I extended my stay for 3 more nights.
    Lithuania, Female, 31-40
  • 7.1

    Very Good

    31 Mar 2019
    I really like the idea of this hostel but it seems to have fallen a little into disrepair. The outdoor area is huge and you can also camp or stay there with your campervan. The main issue for me was the lack of lockers in the room and only one bathroom inside the building. Reception was also staffed somewhat sporadically. However the it's well located and for the price I think it's okay.
    Germany, Couple, 25-30
  • 6.3


    22 Jan 2019
    The hostel has a very friendly and welcoming staff. Even when there had been a mistake in our booking (we booked a female dorm, but got a mixed dorm), they actually did everything they could to change it. They upgraded us to a twin room with separate bathroom! But - and a big but - is that the hostel is not very clean. Especially the kitchen! The fridge is really gross. But I think this can be challenging for the staff, as a lot of the guests staying there do not clean up after themselves.
    Denmark, All Female Group, 25-30
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  • Free City Maps
  • Free Internet Access
  • Free Parking
  • Free WiFi
  • Linen Included
  • Towels Included
  • BBQ
  • Bicycle Parking
  • Breakfast Not Included
  • Cable TV
  • Common Room
  • Hot Showers
  • Jobs Board
  • Outdoor Swimming Pool
  • Outdoor Terrace
  • Parking
  • Self-Catering Facilities
  • Swimming Pool
  • Wheelchair Friendly
  • Airport Transfers
  • Bicycle Hire
  • Laundry Facilities
  • Luggage Storage
  • Tours/Travel Desk
Food & Drink
  • Cafe
  • DVD's
  • Games Room
  • Pool Table