Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 2 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Fantastic Cleanliness
Read all reviews

Property Description

Aparthostal Eva & Ernesto is well-located in Santa Clara. You can rent comfortable rooms in which the retro environments and pop, rooms are interspersed with air conditioning and private bathrooms, 24 hour service hot and cold water, distinguishable by their deep cleaning, there is a living-dining room, a freezer and a gas cooker in a well-equipped kitchen. If you want, you can prepare and cook your meals and feel like you're at home, there is a balcony overlooking the street, with a sun-room with a full of tropical plants and benches garden to rest under a shade and open the pergola air, and patio service where you can wash. Eva and Ernesto offers breakfast, lunch and dinner upon request.

Eva y Ernesto is located right in the city center, 100 meters from the square of the church Nuestra Señora del Carmen (Parque del Carmen), historical center where the city was founded in the seventeenth century, and in 300 meters boulevard, next to the central square, Parque Vidal, where you can find different shop centers, banks, cafes, restaurants and some entertainment and cultural as well.

The property offers 2 comfortable private room, double bedroom and twin room. All rooms have a private bathroom and air conditioning.

Eva y Ernesto policies and conditions:

Check-in time starts at 1 pm.
Check-out time is 12 pm.
Please advise your arrival time.

Payment types accepted at this property: only cash.

Cancellation policy: 24 hours before arrival.

Taxes included.

Breakfast NOT included. Between 3 - 5 CUC per person per day.


Guests must present a valid passport.

24-hour front desk.

No curfew.

No pets are allowed at this property. View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 9.5

  • Security 9.8

  • Location 9.8

  • Staff 9.5

  • Atmosphere 9.5

  • Cleanliness 9.6

  • Facilities 9.1

Latest Reviews

  • 10.0


    12 Feb 2020
    This place is amazing so is the host (eva, muchisimas gracias, Todo era Perfecto). She welcomed us with some juice (jugo) and since we were starving and with almost no energy, she prepared a last minute breakfast and we were so grateful. Our room was fantastic, big, comfortable, with fridge, tv, and very nice bathroom! The patio where we had breakfast was cute and the breakfast was amazing! Eva be sure that I will visit you again if I come back (me encantaria volver otra vez, Todo era Perfecto!)
    Belgium, Female, 31-40
  • 10.0


    09 Feb 2020
    I have enjoyed every moments. Breakfasts were out of this world, different each morning and so tasteful.
    Canada, Female, 41+
  • 10.0


    02 Feb 2020
    The place is at a great location. Very clean and lovely hosts. Super helpful and also allowed to check in much earlier. Really enjoyed our stay there 😊
    Bulgaria, Female, 25-30
  • 10.0


    20 Jan 2020
    Our stay with Eva was excellente, she made delicious breakfast for us, the room was clean, and we got many insight of the city. I recommand by far this great place to stay. Eva is lovely
    Canada, Couple, 31-40
  • 10.0


    06 Oct 2019
    We met a lot of nice people in Cuba and all accommodations were very good, but at Eva it was like at home. The two days in Santa Clara were very nice, with good conversations, very good breakfast and a very good room. If I travel one more time to Santa Clara, I will rent this casa again. Many thanks once again for arranging the taxi Colectivo to Cienfuegos.
    Germany, Male, 41+
  • 10.0


    01 Aug 2019
    This is a brilliant place to stay. The room is fantastic and Eva is the perfect host. Thank you!
    England, Male, 41+
  • 10.0


    02 Jun 2019
    Unfortunately Eva was ill the day I arrived. Thankfully she had another place prepared for me and a friend that was amazing: super friendly and helpful, clean, fairly priced, awesome bathroom, great breakfast. So while I did not stay at Eva’s, the fact she went out of her way to give us a fantastic alternative is why I will give this 10.
    Canada, Male, 31-40
  • 10.0


    26 Apr 2019
    Definitely recommend this hostel. Eva is really nice .Staff too. She just gave us map about Santa clara. It was really helpful. バスが遅くなって、着きましたが、エバは私たちことをまっていてくれました。 夜中でタクシーできてもホステルがよく見えなかったので、あちらからドアを開けていただいた時の、安堵は言葉では表せないほど嬉しかった。 私たちは次の日のホステルはフルブッキングだったので、数日泊まりたかったけど断念。 もし、カップルでSanta Clara に泊まるなら100%ここできまり。 あまり私たちも調べていきませんでしたが、エバが 地図に全て、必要な情報を入れてくれました! おまけに泊まれない代わりにほかのカサまで紹介してもらいました。 朝食も他よりやすくしてるし、小さいことかもしれませんが冷蔵庫のボトルウォーターなど安くうってくれます。エバはどこまでも世話好きだけど、全て丁寧になんで人気があるの一泊するだけでわかりました。
    Japan, Couple, 31-40
  • 10.0


    22 Apr 2019
    Eva is amazing!! I had a super stay at her place! Clean, in the center Of the town And she is very helpful with tours and travels
    Netherlands, Female, 31-40
  • 9.4


    18 Apr 2019
    A great place to stay. Eva was very helpful. It would have been good to have had a safety deposit box in the room.
    England, Male, 31-40
Read all reviews


  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Towels Included
  • Air Conditioning
  • BBQ
  • Bicycle Parking
  • Book Exchange
  • Breakfast Not Included
  • Card Phones
  • Ceiling Fan
  • Children's Play Area
  • Cots Available
  • Dishwasher
  • Dry Cleaning
  • Dryer
  • Fridge/Freezer
  • Hair Dryers
  • Hot Showers
  • Iron / Ironing Board
  • Microwave
  • Outdoor Terrace
  • Parking
  • Reading Light
  • Safe Deposit Box
  • Self-Catering Facilities
  • Washing Machine
  • 24 Hour Reception
  • 24 Hour Security
  • Airport Transfers
  • Bicycle Hire
  • Currency Exchange
  • Direct Dial Telephone
  • Express check-in / out
  • Housekeeping
  • Internet Access
  • Internet café
  • Late check-out
  • Laundry Facilities
  • Postal Service
  • Shuttle Bus
  • Tours/Travel Desk
  • Towels for hire
  • Wake-up calls
Food & Drink
  • Bar
  • Café
  • Meals Available
  • Mini-Supermarket
  • Minibar
  • Restaurant
  • Tea & Coffee Making Facilities
  • Board Games
  • DVD's
  • Wi-Fi