Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 7 days in advance for Free Cancellation.
  • Perfect Location
  • Marvellous Staff
  • Awesome Cleanliness
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Property Description

Exford Hotel is located within the free tram zone.

Breakfast is included for all guests!

Free WiFi

The Exford Hotel is a heritage style building, built in 1854. Located in Chinatown in the heart of the city. We offer dormitory style rooms as well as twin and doubles. The reception is open 24hrs with secure access to the hostel and a relaxed come and go as you please feel. Facilities include internet access with WiFi throughout the building. Locacted in the the basement we have a TV room with satellite channels and free movie hire, a huge kitchen with walk in fridge and secure lockers for food storage. We also offer our guests free breakfast.

10.30am check out. Check-in from 14:00 to 23:00. Tour bookings and an on-site bottleshop that's open until 3.00am.

Cancellation Policy: 24 hours notice must be given to cancel a booking. Failure to comply with this will result in the cost of one night's accommodation being debited from the credit card.

All guest must have a VALID DRIVERS LICENCE OR PASSPORT at time of check-in. If you do not have these your booking will be cancelled and you will not be checked in.. We require as a key deposit for the room either photo i.d (which can be a valid drivers licence, passport or identification card), a valid credit card or $50 cash. This will stay with us for the duration of your stay. If guests leave i.d they can request it at any time.

On the ground floor is one of Melbourne's oldest pubs with its stained glassed windows and ornate pressed metal ceilings. Free pool on Sundays and discount drinks for guests. Best of all its open until at least 4.00am every night. On the 1st floor is the Winter Garden room an elegantly designed lounge bar that hosts a variety of nights. Come on down and enjoy a pizza and a pot of beer and sample a true Australian pub.

All rooms have been recently repainted with new carpet throughout the common areas. All beds have innerspring mattresses and rooms are cleaned daily.

Please note No persons under 18 years of age accepted and accommodation is on levels 2 &3. There is no elevator in the building. View House Rules

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Reviews & Ratings

  • Value For Money 8.6

  • Security 9.1

  • Location 9.5

  • Staff 8.8

  • Atmosphere 7.8

  • Cleanliness 7.8

  • Facilities 7.5

Latest Reviews

  • 10.0


    10 Dec 2019
    I loved my stay as it fulfilled my needs and will remain embedded in my mind as a lovely place to stay but also a fabulous location. Thank you
    Australia, Female, 41+
  • 10.0


    06 Dec 2019
    Had a great Time
    Australia, Male, 25-30
  • 9.7


    19 Jan 2020
    A few mates and I booked out a dorm room for the week for AusOpen. The venue was exceptionally located for walks to the tennis, for reasonably cheap dinners, and for nearby shops and entertainment. Exford Hotel was furthermore run by friendly, easy-going staff, which made the overall experience of the stay feel relaxed. Additionally, whilst the free breakfast was nothing special, it did help us save a few dollars each day, which further contributed to the immense financial value of our stay.
    Australia, Male, 18-24
  • 9.7


    14 Jan 2020
    I had a good staying. The hostel is located at the entrance of China town. There are heaps of restaurants. The hostel is itself a pub,but quiet at nigh. Money for value was ok.
    Italy, Female, 31-40
  • 9.4


    05 Feb 2020
    Really good location in the centre of the CBD. Only downside is its above a bar so can be a bit loud at night time, but otherwise the staff are lovely and helpful and it was an easy walk from everything, especially southern cross station, which is where the sky bus drops you.
    Australia, Female, 18-24
  • 9.4


    08 Jan 2020
    Definitely good for the price
    Germany, Male, 18-24
  • 8.9


    30 Jan 2020
    Perfect location, hassle free, nice staff who allowed us to check in late and held our bags all day for free after we checked out in the morning :)
    Australia, Couple, 18-24
  • 8.0


    26 Dec 2019
    The Exford Hotel is located in Chinatown, within the free tram zone, and is staffed be very pleasant and helpful people. The only common area I saw was a pub open to the public, making it hard to meet fellow backpackers specifically. The roommates that I met on my 4 bed room were on longer term stays, which gave the room a funky smell, though the guys themselves were nice. Room and Bathroom access required a keycard. The staff were very nice, letting me store luggage 2 days after my stay.
    USA, Male, 18-24
  • 7.4

    Very Good

    18 Jan 2020
    It was impossible to sleep due to the very loud noise comming from the upstaris and downstairs bar.... until 2am I reached out to the front desk and they said : well the rooms are in between two bars ( kind of like - what did you expect ) Sadly i didnt know this when I book , so if anyone reads this, you no what to expect they rooms ARE in betwen two bars.
    Mexico, Female, 25-30
  • 6.9


    06 Dec 2019
    I was in a 10 beds room.. Definitely they need to do something with the cleaninless in the dorms with long terms, the mattress also was very bad, there are not common area to chill, just the bar downstairs. I did not recommend it for SOLO travelers. The breakfast was really good though.
    Argentina, Male, 31-40
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  • Free Breakfast
  • Free City Maps
  • Free WiFi
  • Linen Included
  • BBQ
  • Cable TV
  • Ceiling Fan
  • Common Room
  • Dryer
  • Hair Dryers For Hire
  • Hot Showers
  • Iron / Ironing Board
  • Jobs Board
  • Key Card Access
  • Microwave
  • Outdoor Terrace
  • Security Lockers
  • Self-Catering Facilities
  • Washing Machine
  • 24 Hour Reception
  • 24 Hour Security
  • ATM
  • Fax Service
  • Housekeeping
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
  • Postal Service
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Bar
  • Meals Available
  • Tea & Coffee Making Facilities
  • DVD's
  • PlayStation
  • Pool Table
  • Wi-Fi