Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 2 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Excellent Cleanliness
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Property Description


Exford Hotel is located within the free tram zone.

Free Superfast WiFi

The Exford Hotel is a heritage style building, built in 1854. Located in Chinatown in the heart of the city. We offer dormitory style rooms as well as twin and doubles. The reception is open 24hrs with secure access to the hostel and a relaxed come and go as you please feel. Facilities include internet access with WiFi throughout the building. Located in the the basement we have a TV room with satellite channels and free movie hire, a huge kitchen with walk in fridge and secure lockers for food storage.

10.30am check out. Check-in from 14:00 to 23:00. Tour bookings and an on-site bottleshop that's open until 3.00am.

Cancellation Policy: 24 hours notice must be given to cancel a booking. Failure to comply with this will result in the cost of one night's accommodation being debited from the credit card.

All guest must have a VALID PASSPORT, PHOTO DRIVERS LICENCE OR PHOTO ID at time of check-in. If you do not have these your booking will be cancelled and you will not be checked in.. We require as a key deposit for the room either photo i.d (which can be a valid drivers licence, passport or identification card), a valid credit card or $20 cash.

On the ground floor is one of Melbourne's oldest pubs with its stained glassed windows and ornate pressed metal ceilings. Free pool on Sundays and discount drinks for guests. Best of all its open until at least 4.00am every night. Guests receive a discount of 10% on all food and drink in the bar areas.On the 1st floor is the Winter Garden room an elegantly designed lounge bar that hosts a variety of nights. Come on down and enjoy a pizza and a pot of beer and sample a true Australian pub.

All rooms have been recently repainted with new carpet throughout the common areas. All beds have innerspring mattresses and rooms are cleaned daily.

Please note No persons under 18 years of age accepted and accommodation is on levels 2 &3. There is no elevator in the building. View House Rules

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Reviews & Ratings

  • Value For Money 8.9

  • Security 9.3

  • Location 9.3

  • Staff 9.1

  • Atmosphere 8.0

  • Cleanliness 8.7

  • Facilities 8.0

Latest Reviews

  • 9.4


    15 Nov 2021
    Location right on Chinatown in the city is fantastic. Staff were fabulous and understanding (I ended up staying longer!) and great fun to be around!
    Australia, Male, 25-30
  • 9.4


    02 Apr 2021
    Stayed at the Exford over the Easter long weekend, choosing it because of the other reviews and the location. The hostel definitely lived up to the reviews and I was super happy. Right in the city meant plenty of places to eat as well as being close by to Melbourne International Comedy Festival venues (of which the Exford hosted a few shows which was great!). The rooms were clean and spacious, and pretty quiet given it was in the middle of the city and has a bar downstairs.
    Australia, Male, 18-24
  • 8.9


    06 May 2021
    Stayed in a private room, nice room! Big kitchen and common area, though didn’t seem used much (atleast while we were there) AMAZING location. Can be loud from bar below hostel but not too bad! For us it was more like a hotel than a hostel.
    Australia, Couple, 25-30
  • 8.9


    19 Feb 2020
    Very helpful staff. Comfy beds. Great location. I will book again.
    Australia, Female, 41+
  • 8.6


    26 Jun 2020
    Excellent location and excellent value for money, providing a secure room with a comfortable bed.
    Australia, Male, 41+
  • 8.3


    07 Dec 2020
    A student of the finer details of the travel industry. An enforced gap year extended over the crossing of the s.a. border. In light of this knowledge I gained over the last 30 years, and my applications and practises of IT.. Always at hand for the finer art of clearing, cleaning, and capturing the perfection of IT, With Regards Lyn Eustace
    Australia, Female, 41+
  • 8.0


    05 Mar 2020
    We enjoyed our stay at the Exford, we had a 4 bed dorm for the 3 of us, which had plenty of room. The top bunks had no rails but it was actually fine. The bathrooms need more attention to cleanliness, the shower curtains in particular were quite gross and the shower experience quality could have been better. However the location was fantastic and super convenient and Kenny was a helpful and friendly face at reception. Our one suggestion: add a mirror to the dorm rooms.
    Australia, All Female Group, 18-24
  • 7.7

    Very Good

    04 Mar 2020
    Hostel is very well located and not far from anything in the centre of Melbourne. Whilst the people staying there were nice, almost all people there were long term and working. Bathrooms were incredibly small, very few charging ports and needed a deposit to use any communal cutlery. Not really a hostel for meeting new people but will do the job if you just need somewhere to sleep in a great location.
    England, Male, 18-24
  • 7.1

    Very Good

    25 Feb 2020
    Good hostel, only big fault the water temperature in the showers and if you have a room with the window overlooking the small street and not the main street you constantly have people talking loudly
    France, All Male Group, 18-24
  • 6.0


    17 Feb 2020
    There are way better option in Melbourne. The staff were nice, but the room was very hot and smelled bad. It wasn’t very clean and had lots of long term guests.
    Canada, Male, 18-24
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  • Free Breakfast
  • Free City Maps
  • Free WiFi
  • Linen Included
  • BBQ
  • Cable TV
  • Ceiling Fan
  • Common Room
  • Dryer
  • Hair Dryers For Hire
  • Hot Showers
  • Iron / Ironing Board
  • Jobs Board
  • Key Card Access
  • Microwave
  • Outdoor Terrace
  • Security Lockers
  • Self-Catering Facilities
  • Utensils
  • Washing Machine
  • 24 Hour Reception
  • 24 Hour Security
  • ATM
  • Fax Service
  • Housekeeping
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
  • Postal Service
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Bar
  • Meals Available
  • Tea & Coffee Making Facilities
  • DVD's
  • PlayStation
  • Pool Table
  • Wi-Fi