Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 2 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Awesome Cleanliness
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Property Description

Exford Hotel is located within the free tram zone.

Free Superfast WiFi

The Exford Hotel is a heritage style building, built in 1854. Located in Chinatown in the heart of the city. We offer dormitory style rooms as well as twin and doubles. The reception is open 24hrs with secure access to the hostel and a relaxed come and go as you please feel. Facilities include internet access with WiFi throughout the building. Located in the the basement we have a TV room with satellite channels and free movie hire, a huge kitchen with walk in fridge and secure lockers for food storage.

10.30am check out. Check-in from 14:00 to 23:00. Tour bookings and an on-site bottleshop that's open until 3.00am.

Cancellation Policy: 24 hours notice must be given to cancel a booking. Failure to comply with this will result in the cost of one night's accommodation being debited from the credit card.

All guest must have a VALID PASSPORT, PHOTO DRIVERS LICENCE OR PHOTO ID at time of check-in. If you do not have these your booking will be cancelled and you will not be checked in.. We require as a key deposit for the room either photo i.d (which can be a valid drivers licence, passport or identification card), a valid credit card or $20 cash.

On the ground floor is one of Melbourne's oldest pubs with its stained glassed windows and ornate pressed metal ceilings. Free pool on Sundays and discount drinks for guests. Best of all its open until at least 4.00am every night. Guests receive a discount of 10% on all food and drink in the bar areas.On the 1st floor is the Winter Garden room an elegantly designed lounge bar that hosts a variety of nights. Come on down and enjoy a pizza and a pot of beer and sample a true Australian pub.

All rooms have been recently repainted with new carpet throughout the common areas. All beds have innerspring mattresses and rooms are cleaned daily.

Please note No persons under 18 years of age accepted and accommodation is on levels 2 &3. There is no elevator in the building. View House Rules

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Reviews & Ratings

  • Value For Money 8.6

  • Security 9.1

  • Location 9.8

  • Staff 9.2

  • Atmosphere 7.3

  • Cleanliness 7.6

  • Facilities 7.3

Latest Reviews

  • 10.0


    08 Jul 2022
    Friendly staff, clean rooms and great location.
    Philippines, Male, 41+
  • 9.7


    21 Jun 2022
    Ii had a really good sleep while passing through which I needed before my trip to sydney the view outside the window was good. people friendly Good location
    Australia, Female, 41+
  • 9.4


    05 Aug 2022
    Very cozy hostel. Great staff. But strong audibility, the impression that everyone is knocking on the walls. Rooms have heaters and comfortable beds.
    Ukraine, Male, 31-40
  • 9.4


    25 Jul 2022
    Very friendly staff and lovely atmosphere, excellent location, very clean- we will be back!
    Australia, Female, 18-24
  • 9.1


    17 Jun 2022
    Friendly staff, good location (in Chinatown), double private room was sufficient for our needs, decent bed, bathrooms pretty clean, big communal kitchen to use. Things to note: There are no lifts, so if you have suitcases, you'll have to lug them up and down the stairs. There is no heating in the rooms, so it can get pretty cold- you get some extra blankets but bring warm clothes if it's winter. Due to the location, it can get quite loud- it's a given but byo earplugs.
    New Zealand, Couple, 25-30
  • 8.0


    25 Jun 2022
    Bookings online were easy, except I had to book on another website for the room that I wanted. Security in the place is great, especially for a hostel. A few things would make it better, like a night light in the room and better pillows. The dining and kitchen facility down stairs was great to retreat, and the staff were always helpful. A gorgeous cozy bar with a beautiful pool table to use for free. Overall, friendly atmosphere and very central to CBD.
    Australia, Female, 41+
  • 8.0


    18 May 2022
    A little bit noisy from the street during the night
    Thailand, Male, 18-24
  • 6.6


    04 Jul 2022
    Exford is in a great location & is affordable. However, there are no social events which took away from the experience. Rooms are never cleaned until you check out.
    USA, Male, 25-30
  • 6.6


    27 May 2022
    Great location and very friendly staff. However the bathrooms were quite dirty and the corridor/room were smelly. Lots of noise on Friday/Saturday night.
    France, Mixed Group, 18-24
  • 5.1


    25 Jul 2022
    The place was so depressing, common room and kitchen had no life, no breakfast included, no power point or light beside dorm bed, shower rooms were cramped with nowhere to keep your things dry while you showered, no elevator, kitchen cool room had no latch so was open and let everything go off. I planned to stay longer but chose to leave after one night as there are so many better options with free breakfast and cheaper and better ambience, better entertainment options, etc.
    Australia, Male, 41+
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  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • BBQ
  • Cable TV
  • Ceiling Fan
  • Common Room
  • Dryer
  • Hair Dryers For Hire
  • Hot Showers
  • Iron / Ironing Board
  • Jobs Board
  • Key Card Access
  • Microwave
  • Outdoor Terrace
  • Security Lockers
  • Self-Catering Facilities
  • Utensils
  • Washing Machine
  • 24 Hour Reception
  • 24 Hour Security
  • ATM
  • Fax Service
  • Housekeeping
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
  • Postal Service
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Bar
  • Meals Available
  • Tea & Coffee Making Facilities
  • DVD's
  • PlayStation
  • Pool Table
  • Wi-Fi