Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 2 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Excellent Cleanliness
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Property Description


Exford Hotel is located within the free tram zone.

Free Superfast WiFi

The Exford Hotel is a heritage style building, built in 1854. Located in Chinatown in the heart of the city. We offer dormitory style rooms as well as twin and doubles. The reception is open 24hrs with secure access to the hostel and a relaxed come and go as you please feel. Facilities include internet access with WiFi throughout the building. Located in the the basement we have a TV room with satellite channels and free movie hire, a huge kitchen with walk in fridge and secure lockers for food storage.

10.30am check out. Check-in from 14:00 to 23:00. Tour bookings and an on-site bottleshop that's open until 3.00am.

Cancellation Policy: 24 hours notice must be given to cancel a booking. Failure to comply with this will result in the cost of one night's accommodation being debited from the credit card.

All guest must have a VALID PASSPORT, PHOTO DRIVERS LICENCE OR PHOTO ID at time of check-in. If you do not have these your booking will be cancelled and you will not be checked in.. We require as a key deposit for the room either photo i.d (which can be a valid drivers licence, passport or identification card), a valid credit card or $20 cash.

On the ground floor is one of Melbourne's oldest pubs with its stained glassed windows and ornate pressed metal ceilings. Free pool on Sundays and discount drinks for guests. Best of all its open until at least 4.00am every night. Guests receive a discount of 10% on all food and drink in the bar areas.On the 1st floor is the Winter Garden room an elegantly designed lounge bar that hosts a variety of nights. Come on down and enjoy a pizza and a pot of beer and sample a true Australian pub.

All rooms have been recently repainted with new carpet throughout the common areas. All beds have innerspring mattresses and rooms are cleaned daily.

Please note No persons under 18 years of age accepted and accommodation is on levels 2 &3. There is no elevator in the building. View House Rules

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Reviews & Ratings

  • Value For Money 8.9

  • Security 9.7

  • Location 9.7

  • Staff 9.0

  • Atmosphere 8.0

  • Cleanliness 8.4

  • Facilities 8.2

Latest Reviews

  • 10.0


    07 Jan 2022
    Stayed in a 2 bed private room for a few nights. Average size with one open window which had a nice view of the city. Easy to access/ get checked in. Room was very clean/spacious and so was bathroom. Location wise it is in the best part of the city and still very quiet. Receiving a discount from friendly staff at the bar downstairs was also a bonus. As everyone says there are a lot of stairs (no elevator) being a downside but I would say its worth the hostel stay. Would definitely com again.
    Australia, Female, 18-24
  • 10.0


    14 Dec 2021
    Loved our stay here, great location, the pub is charming and the rooms clean and comfortable
    Australia, All Female Group, 41+
  • 10.0


    11 Dec 2021
    Cheap everything I want conveniently located.
    Australia, Male, 41+
  • 9.7


    25 Dec 2021
    Great Stay for the week during Christmas and New Years.... Only the stairs were a killer
    Australia, Male, 31-40
  • 9.4


    15 Nov 2021
    Location right on Chinatown in the city is fantastic. Staff were fabulous and understanding (I ended up staying longer!) and great fun to be around!
    Australia, Male, 25-30
  • 9.4


    02 Apr 2021
    Stayed at the Exford over the Easter long weekend, choosing it because of the other reviews and the location. The hostel definitely lived up to the reviews and I was super happy. Right in the city meant plenty of places to eat as well as being close by to Melbourne International Comedy Festival venues (of which the Exford hosted a few shows which was great!). The rooms were clean and spacious, and pretty quiet given it was in the middle of the city and has a bar downstairs.
    Australia, Male, 18-24
  • 9.1


    10 Jan 2022
    Nice place, very friendly staff. The key card kept having to be re done as it wouldn't let me into the room a few times, so definitely got my steps in going up and down. You can't hear the bar from upstairs so that's really good. Overall good stay. Very quiet with backpackers and guests but that's just the world at the moment. Thankyou for a good stay
    England, Female, 25-30
  • 8.9


    06 May 2021
    Stayed in a private room, nice room! Big kitchen and common area, though didn’t seem used much (atleast while we were there) AMAZING location. Can be loud from bar below hostel but not too bad! For us it was more like a hotel than a hostel.
    Australia, Couple, 25-30
  • 8.0


    26 Dec 2021
    You get what you pay for. Very good location in the middle of Chinatown. No elevator and our room was on the top floor so we got a lot of cardio in! Located on top of a pub and bottle shop. Basic amenities met. Room had two lockers (bring your own lock), a table, two seats and two king single beds. Water pressure and temperature was great! Friendly staff and check-in process was easy, just remember your $5 cash deposit for the key card
    Australia, Mixed Group, 18-24
  • 5.7


    04 Dec 2021
    Kicked out on the street for paying my rent late not good
    Australia, Male, 25-30
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  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • BBQ
  • Cable TV
  • Ceiling Fan
  • Common Room
  • Dryer
  • Hair Dryers For Hire
  • Hot Showers
  • Iron / Ironing Board
  • Jobs Board
  • Key Card Access
  • Microwave
  • Outdoor Terrace
  • Security Lockers
  • Self-Catering Facilities
  • Utensils
  • Washing Machine
  • 24 Hour Reception
  • 24 Hour Security
  • ATM
  • Fax Service
  • Housekeeping
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
  • Postal Service
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Bar
  • Meals Available
  • Tea & Coffee Making Facilities
  • DVD's
  • PlayStation
  • Pool Table
  • Wi-Fi