Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

All hostel room reservations have a 24-hour cancellation policy unless otherwise noted. Any changes on packages or rates (including reduction in number of guest) to your reservation must be done 24 hours prior to your arrival date. Reservations that are not canceled within 24 hours are subject to a charge of one night's stay plus tax. Cancellations must be received by us at least 24 hours before the arrival time (check your reservation for the arrival time).

Additional Terms and Conditions

Guests 16 years or younger must check in with a parent or legal guardian.

Smoking is prohibited in all public areas of the hostel and in all rooms. Smoking is allowed in designated “smoking” areas of the hostel.

We have zero tolerance policy on drug abuse. Any guest found committing drug abuse will be handed over to local law enforcement authority.
Faloe Hostel enforces a NO IN-ROOM PARTY POLICY to ensure we can protect the hostel and our guests at all times. In the event of a disturbance one warning will be given to reduce noise. If this warning is not followed, the guest will forfeit all fees and must leave the hostel immediately.

In the event that a hostel guest causes any type of damage to the property, guest will be charged for the entire cost of repair.
In the event that the guest negligently or intentionally causes damage to any machine or appliance available for guest use and for guest enjoyment throughout the duration of his/her stay (ie. Washing machine, dryer, hair-dryer, refrigerator, oven, stove, television, etc.), the complete cost of repair – parts and labor – or the price of the entire machine, in the event that it is rendered irreparable, will be charged to the guest. In the event that a guest acts in an unacceptable or inappropriate manner or is incapable of peaceful coexistence with other guests or is the cause of complaints from other guests or neighbours, the establishment reserves the right to evict the offending guest, without refund or reimbursement of any kind. We do not assume any responsibility for loss, theft or damage of guest property.

Except where otherwise expressly stated in these conditions, we regret we cannot accept liability or pay any compensation where the performance or prompt performance of our obligations to you is prevented or affected by or you otherwise suffer any damage or loss as a result of “force majeure”. In these Booking Conditions, “force majeure” means any event which we or the Supplier in question could not, even with all due care, foresee or avoid. Such events may include war or threat of war, riot, civil strife, actual or threatened terrorist activity, industrial dispute, natural or nuclear disaster, adverse weather conditions, fire and all similar events outside our control.

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 2 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Fantastic Cleanliness
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Property Description

We provide every comfort that you desire in a home. We offer FREE towel and drinking water, Netflix, locker with locks (by your bed), shared PCs, linens, pillows, blanket and daily house-keeping. This humble home of ours has three (two dorms with windows) quiet and comfortable mixed gender and female only dorms, all air-conditioned.

Each bed has a private space with a locker, a cupboard, international power plugs and reading light. Great dining area for meeting new friends and snuggly TV lounge for a chill-out day. Bathroom facilities are highly equipped. We have a smoking area and laundry service too.

5-10mins drive:
International Airport (KKIA), Sunday Market (Gaya Street), Jesselton Point (Jetty to Tunku Abdul Rahman Park), Signal Hill Observatory Tower, Waterfront Seafood Night Market, Central Local Market, Philipino Night Market, Waterfront Bars and Bistros, local café and many more.

5mins walk to:
IMAGO shopping mall, 24-hr convenient stores, local and international cuisine food stalls or restaurants, dive and tour centres, Anjung Senja Night Market. View House Rules

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Reviews & Ratings

  • Value For Money 9.9

  • Security 9.9

  • Location 9.5

  • Staff 9.9

  • Atmosphere 9.9

  • Cleanliness 10.0

  • Facilities 9.9

Latest Reviews

  • 10.0


    27 Jul 2022
    Such a cool place, if your in KK don’t stay anywhere else. Ivy made the place great and let me keep my main bag there for 5 nights while I went to sandakan! 10/10
    England, Male, 18-24
  • 10.0


    25 Jul 2022
    Fantastic hostel. Very clean and great facilities. Ivy makes the hostel though - nothing is too much to ask!
    England, Male, 18-24
  • 10.0


    06 Jul 2022
    Brilliant, just brilliant. Such lovely hospitality. Truly enjoyed my stay here and in fact extended it for 2 more days. Ivy was so helpful throughout and she even kept my bags safe during the trek. Location is just perfect. I highly recommend Faloe Hostel in Kota Kinabalu.
    India, Male, 25-30
  • 10.0


    16 May 2022
    Amazing hostel, walking distance to a mall and other famous locations. The aesthetic is very calm and cozy, plus they provide every amenity you need if you are traveling light. The bed and pillows are some of the bests I’ve encountered in hostels. Ivy helped to make my stay enjoyable and stress free so if you don’t know where to go, she will always find a place. I would definitely stay there again.
    Netherlands, Male, 25-30
  • 9.7


    05 Sep 2022
    Great hostel - the best I’ve stayed in. Very clean, has everything you need, and a great atmosphere. Stell (the manager) is super friendly and helpful.
    England, Male, 18-24
  • 9.7


    17 Aug 2022
    Loved staying here, perfect for our first few days in Sabah. Ivy and Stell were incredibly helpful with working out our plan for our time here with great recommendations and help booking tours and trips in other parts of the island. Hostel itself was clean and had a great, laidback social atmosphere. There are plenty of shops and restaurants nearby to get supplies before heading into the jungle for tours etc.
    England, Couple, 25-30
  • 9.7


    14 Aug 2022
    Ivy and Stell were fantastic. They cleaned the bedding daily and were quick to give advice on places to go. Having laundry post hiking the Pinnacles and Mt. Kinabalu was also very nice.
    USA, Male, 25-30
  • 9.7


    02 Aug 2022
    The staff are incredibly welcoming and helpful, making it feel a home away from home! Only note would be a privacy curtain on the bunk beds might be useful!
    England, Female, 25-30
  • 9.4


    17 Sep 2022
    Stell was really helpful with booking tours and was always really nice and available on WhatsApp! I enjoyed my stay and made friends :)
    Germany, Male, 25-30
  • 8.3


    17 Sep 2022
    This hotel is good value and clean, so a good stay if you need somewhere to crash when using the Kk airport as it’s fairly close or if you’re only staying for 1-2 nights. However it’s not the best place if you’re staying in KK for a lponger period as this hostel has only two toilets and two showers for an entire hostel - these are kept pretty clean but not an ideal situation. The staff are great and very helpful, however the location isn’t that near the centre so not great for walking to site
    England, Male, 25-30
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  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Towels Included
  • Air Conditioning
  • Common Room
  • Cooker
  • Dryer
  • Elevator
  • Follows Covid-19 sanitation guidance
  • Fridge/Freezer
  • Hair Dryers
  • Hot Showers
  • Iron / Ironing Board
  • Parking
  • Reading Light
  • Security Lockers
  • Self-Catering Facilities
  • Utensils
  • Washing Machine
  • Housekeeping
  • Laundry Facilities
  • Reception (limited hours)
  • Tours/Travel Desk
Food & Drink
  • Tea & Coffee Making Facilities
  • Board Games
  • DVD's


  • 2019

    1st, Country Winners Malaysia

  • 2018

    1st, New to Hostelworld

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