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Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.

  • In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

CANCELLATION / NO SHOW / REDUCTION IN NUMBERS POLICY
All hostel room reservations have a 24-hour cancellation policy unless otherwise noted. Any changes on packages or rates (including reduction in number of guest) to your reservation must be done 24 hours prior to your arrival date. Reservations that are not canceled within 24 hours are subject to a charge of one night's stay plus tax. Cancellations must be received by us at least 24 hours before the arrival time (check your reservation for the arrival time).

Additional Terms and Conditions

AGE RESTRICTIONS
Guests 16 years or younger must check in with a parent or legal guardian.

SMOKING POLICIES
Smoking is prohibited in all public areas of the hostel and in all rooms. Smoking is allowed in designated “smoking” areas of the hostel.

DRUGS
We have zero tolerance policy on drug abuse. Any guest found committing drug abuse will be handed over to local law enforcement authority.
  
NO IN-ROOM PARTY POLICY
Faloe Hostel enforces a NO IN-ROOM PARTY POLICY to ensure we can protect the hostel and our guests at all times. In the event of a disturbance one warning will be given to reduce noise. If this warning is not followed, the guest will forfeit all fees and must leave the hostel immediately.

GUEST CONDUCT
In the event that a hostel guest causes any type of damage to the property, guest will be charged for the entire cost of repair.
In the event that the guest negligently or intentionally causes damage to any machine or appliance available for guest use and for guest enjoyment throughout the duration of his/her stay (ie. Washing machine, dryer, hair-dryer, refrigerator, oven, stove, television, etc.), the complete cost of repair – parts and labor – or the price of the entire machine, in the event that it is rendered irreparable, will be charged to the guest. In the event that a guest acts in an unacceptable or inappropriate manner or is incapable of peaceful coexistence with other guests or is the cause of complaints from other guests or neighbours, the establishment reserves the right to evict the offending guest, without refund or reimbursement of any kind. We do not assume any responsibility for loss, theft or damage of guest property.

CIRCUMSTANCES BEYOND OUR CONTROL
Except where otherwise expressly stated in these conditions, we regret we cannot accept liability or pay any compensation where the performance or prompt performance of our obligations to you is prevented or affected by or you otherwise suffer any damage or loss as a result of “force majeure”. In these Booking Conditions, “force majeure” means any event which we or the Supplier in question could not, even with all due care, foresee or avoid. Such events may include war or threat of war, riot, civil strife, actual or threatened terrorist activity, industrial dispute, natural or nuclear disaster, adverse weather conditions, fire and all similar events outside our control.

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 14 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Fantastic Cleanliness
Read all reviews

Property Description

We provide every comfort that you desire in a home. We offer all of these for FREE, be it breakfast (all day), laundry (with detergent), Netflix, kitchen with stove, locker with locks (by your bed), shared PCs, towel, drinking water, tea, coffee, linens, pillows, blanket, daily house-keeping and most importantly, free HUGS.

This humble home of ours has three (two dorms with windows) quiet and comfortable mixed gender and female only dorms, all air-conditioned. Each bed has a private space with a locker, a cupboard, international power plugs and reading light. Bathroom facilities are completely new and highly equipped. Great dining area for meeting new friends and snuggly TV lounge for a chill-out day. We have a smoking area and air-dry laundry area too.

5-10mins drive:
International Airport (KKIA), Sunday Market (Gaya Street), Jesselton Point (Jetty to Tunku Abdul Rahman Park), Signal Hill Observatory Tower, Waterfront Seafood Night Market, Central Local Market, Philipino Night Market, Waterfront Bars and Bistros, local café and many more.

5mins walk to:
IMAGO shopping mall, 24-hr convenient stores, local and international cuisine food stalls or restaurants, dive and tour centres, Anjung Senja Night Market.


1. Bed with towels, linen, pillows and blankets and locker, a private cupboard, international power plugs and reading light.
2. High-speed wifi and two computers for your use.
3. Breakfast bar, kitchen, fridge and pantry with water, coffee and tea throughout the day.
4. Dining area, which comfortably seats 10 guests.
5. TV lounge including Netflix access and books.
6. Laundry area with a washing machine and dryer free of charge.
7. Three private bathrooms and toilets.
8. Elevator access. View House Rules

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Reviews & Ratings

  • Value For Money 10.0

  • Security 10.0

  • Location 9.3

  • Staff 10.0

  • Atmosphere 9.7

  • Cleanliness 9.9

  • Facilities 9.9


Latest Reviews

  • 10.0

    Superb

    13 Mar 2020
    Great hostel, small but everything you need! Ivy & Vanessa are the best!! Wish we could have stayed longer.
    USA, Female, 25-30
  • 10.0

    Superb

    12 Mar 2020
    Loved this hostel! Really friendly, helpful staff and great atmosphere to meet people and to chill. Thank you faloe ❤️
    England, Female, 25-30
  • 10.0

    Superb

    09 Mar 2020
    Been travelling for 18 months and this is definitely one of the best hostels we’ve stayed in. Extremely social, great set up and the best staff. Ivy and Vanessa go the extra mile to make sure you have the best time and give great advise about KK and the rest of Sabah. Wish we had time to come back and stay again!
    England, Couple, 25-30
  • 10.0

    Superb

    04 Mar 2020
    I’d heard nothing but good things about this hostel & was definitely not disappointed! The friendliest, warmest hostel I’ve stayed in by far in my 5 months of travelling! Ivy & Vanessa are so kind & really made the stay so enjoyable. The all day free breakfast was awesome, free washing machine & dryer were so handy & the beds were super comfy. The hostel is pretty small & cosy which makes it really easy to meet other travellers. Thanks so much Ivy & Vanessa - I’ll be back to visit again one day!
    Scotland, Female, 25-30
  • 10.0

    Superb

    01 Mar 2020
    Had a wonderful time at Faloe, could not have been better! Vanessa and Ivy are pure greatness, I would recommend to stay at Faloe just to meet them! Imma be back one day!
    Norway, Male, 18-24
  • 10.0

    Superb

    28 Feb 2020
    Incredibly chill, definitely one of my best ever stays with this website ever!
    Antarctica, Male, 18-24
  • 10.0

    Superb

    28 Feb 2020
    Can not fault. Exactly what we needed on our first nice. AMAZING STAFF!! Clean and comfortable. Great atmosphere :)
    England, Female, 18-24
  • 10.0

    Superb

    24 Feb 2020
    The most friendly hostel I have ever stayed in! Ivy and Vanessa are the nicest people you will meet. The girls went over and above to help me with so many things. They sorted my trip to Mt. Kinabalu and loaned me the warm gear that I needed for the trip. They stored my luggage for over week, I used the washing machine and dryer to wash everything I have with me! There is free breakfast every morning. Nothing is a problem at Faloe. Super clean, comfy and safe. It was like being at home!
    Ireland, Female, 31-40
  • 10.0

    Superb

    23 Feb 2020
    Hostel it’s was very good, staff were so friendly and incredibly helpful when arranging the rest of my trip! Thank you!
    Scotland, Male, 18-24
  • 9.7

    Superb

    21 Feb 2020
    You have to stay here. IVY AND VANESSA, you are friends for life. Everything was clean and every new person is immediately part of the group. The atmosphere is honestly unrivalled. There's Netflix, free all day breakfast, tea and coffee, and they even kept half my stuff for 5 days whilst I went to Sepilok. We lalalalalove you @ Faloe. Our whole group of solo travelers all came back for 3 extra days in KK just for this place. All my love xoxo
    England, Female, 18-24
Read all reviews

Facilities

Free
  • Free Breakfast
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Towels Included
General
  • Air Conditioning
  • Common Room
  • Cooker
  • Dryer
  • Elevator
  • Fridge/Freezer
  • Hair Dryers
  • Hot Showers
  • Iron / Ironing Board
  • Parking
  • Reading Light
  • Security Lockers
  • Self-Catering Facilities
  • Utensils
  • Washing Machine
Services
  • Housekeeping
  • Laundry Facilities
  • Reception (limited hours)
  • Tours/Travel Desk
Food & Drink
  • Tea & Coffee Making Facilities
Entertainment
  • Board Games
  • DVD's


Awards

  • 2019

    1st, Country Winners Malaysia

  • 2018

    1st, New to Hostelworld

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