Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

All hostel room reservations have a 24-hour cancellation policy unless otherwise noted. Any changes on packages or rates (including reduction in number of guest) to your reservation must be done 24 hours prior to your arrival date. Reservations that are not canceled within 24 hours are subject to a charge of one night's stay plus tax. Cancellations must be received by us at least 24 hours before the arrival time (check your reservation for the arrival time).

Additional Terms and Conditions

Guests 16 years or younger must check in with a parent or legal guardian.

Smoking is prohibited in all public areas of the hostel and in all rooms. Smoking is allowed in designated “smoking” areas of the hostel.

We have zero tolerance policy on drug abuse. Any guest found committing drug abuse will be handed over to local law enforcement authority.
Faloe Hostel enforces a NO IN-ROOM PARTY POLICY to ensure we can protect the hostel and our guests at all times. In the event of a disturbance one warning will be given to reduce noise. If this warning is not followed, the guest will forfeit all fees and must leave the hostel immediately.

In the event that a hostel guest causes any type of damage to the property, guest will be charged for the entire cost of repair.
In the event that the guest negligently or intentionally causes damage to any machine or appliance available for guest use and for guest enjoyment throughout the duration of his/her stay (ie. Washing machine, dryer, hair-dryer, refrigerator, oven, stove, television, etc.), the complete cost of repair – parts and labor – or the price of the entire machine, in the event that it is rendered irreparable, will be charged to the guest. In the event that a guest acts in an unacceptable or inappropriate manner or is incapable of peaceful coexistence with other guests or is the cause of complaints from other guests or neighbours, the establishment reserves the right to evict the offending guest, without refund or reimbursement of any kind. We do not assume any responsibility for loss, theft or damage of guest property.

Except where otherwise expressly stated in these conditions, we regret we cannot accept liability or pay any compensation where the performance or prompt performance of our obligations to you is prevented or affected by or you otherwise suffer any damage or loss as a result of “force majeure”. In these Booking Conditions, “force majeure” means any event which we or the Supplier in question could not, even with all due care, foresee or avoid. Such events may include war or threat of war, riot, civil strife, actual or threatened terrorist activity, industrial dispute, natural or nuclear disaster, adverse weather conditions, fire and all similar events outside our control.

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


Faloe Hostel

Book more than 7 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Fantastic Cleanliness
Read all reviews

Property Description

We provide every comfort that you desire in a home. We offer all of these for FREE, be it breakfast (all day), laundry (with detergent), Netflix, kitchen with stove, locker with locks (by your bed), shared PCs, towel, drinking water, tea, coffee, linens, pillows, blanket, daily house-keeping and most importantly, free HUGS.

This humble home of ours has three (two dorms with windows) quiet and comfortable mixed gender and female only dorms, all air-conditioned. Each bed has a private space with a locker, a cupboard, international power plugs and reading light. Bathroom facilities are completely new and highly equipped. Great dining area for meeting new friends and snuggly TV lounge for a chill-out day. We have a smoking area and air-dry laundry area too.

5-10mins drive:
International Airport (KKIA), Sunday Market (Gaya Street), Jesselton Point (Jetty to Tunku Abdul Rahman Park), Signal Hill Observatory Tower, Waterfront Seafood Night Market, Central Local Market, Philipino Night Market, Waterfront Bars and Bistros, local café and many more.

5mins walk to:
IMAGO shopping mall, 24-hr convenient stores, local and international cuisine food stalls or restaurants, dive and tour centres, Anjung Senja Night Market.

1. Bed with towels, linen, pillows and blankets and locker, a private cupboard, international power plugs and reading light.
2. High-speed wifi and two computers for your use.
3. Breakfast bar, kitchen, fridge and pantry with water, coffee and tea throughout the day.
4. Dining area, which comfortably seats 10 guests.
5. TV lounge including Netflix access and books.
6. Laundry area with a washing machine and dryer free of charge.
7. Three private bathrooms and toilets.
8. Elevator access. View House Rules

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Reviews & Ratings

  • Value For Money 9.9

  • Security 9.9

  • Location 9.0

  • Staff 9.9

  • Atmosphere 9.6

  • Cleanliness 10.0

  • Facilities 10.0

Latest Reviews

  • 10.0


    21 Jul 2019
    Lovely staff; modern hostel; great base in KK for your adventures in Borneo
    Romania, Male, 25-30
  • 10.0


    09 Jul 2019
    I have traveled to +40 and this might just be the best hostel I ever stayed at. Ryan and Ivy are the kindest and most helpful people, will truly make you feel like at home! Free breakkie all day and laundry, two PC (Windows and Mac), AC and hot water that actually works and spotless clean. Everyone is super friendly and it is easy to meet other backpackers!
    Italy, Female, 31-40
  • 10.0


    07 Jul 2019
    Faloe Hostel was a great stay. The staff is simply amazing, very kind and going above and beyond to help you enjoy your stay. Ryan had perfect recommendations, and Ivy became a friend. The facilities are very clean and comfortable, and location is in a mall with plenty to eat about a 15min walk or very short grab ride to the main Kota Kinabalu waterfront areas. Thank you for the good times!
    USA, Male, 25-30
  • 10.0


    11 Jun 2019
    This is a great little hostel. The staff are lovely, the dorm was really comfortable, the facilities are good and there was a friendly atmosphere. I would definitely stay again.
    England, Female, 41+
  • 10.0


    07 Jun 2019
    I loved staying at this hostel! Sarah & Ryan are amazing hosts and they’ve thought of everything! The free laundry is amazing, the all day breakfast is great, the WiFi is strong, security great, beds super comfy, aircon good, sofa area is great for relaxing. Such a chilled, comfortable and homely place. Also booked several tours through them which were all amazing! Definitely recommend! Also shout out to Ivy who is super friendly!
    England, Female, 25-30
  • 10.0


    03 Jun 2019
    Thailand, Female, 25-30
  • 10.0


    26 May 2019
    Faloe Hostel was the last hostel I stayed in after almost 5 months of travel in se Asia and I’m so happy I chose them! The staff there is amazing- Pian was super informative and helpful during check in and when my group had questions about activities. Sarah was great when I chose the wrong room when I was reserving online and fixed my reservation. Special shout out to Ivy- so nice and fun to talk to, these guys really make your stay at Faloe one to remember. Not to mention- amazing facilities!
    USA, Female, 25-30
  • 10.0


    06 May 2019
    Faloe Hostel is the most homely hostel to stay at. The staff are the greatest. Friendly, hospitable, helpful and genuine. We asked for an extra blanket which was no problem. We were helped to book buses and tours and given great recommendations for trips and food. The hostel is thoroughly cleaned every day. The space is utilised excellently. There is amazing attention to detail to maximise comfort. I’d be very surprised if there’s a better hostel in all of Sabah. Definitely stay here!!
    England, Couple, 25-30
  • 9.7


    28 Jun 2019
    Good clean, secure hostel. Free washing machine was a first for me at a hostel. It wasn't too far away from the waterfront food stalls, as the building the hostel is in is new with glitzy shopping malls, so not places where I want to shop. Ivy was the greatest host, very much appreciated by all who stayed there. My only wish is that the young travellers these days, get off their phones and laptops, and talk to their fellow travellers....try it, its fun.
    Australia, Male, 41+
  • 9.7


    19 May 2019
    Pian and the other staff member were great! The whole place was very clean. Washing machine was free. Breakfast was great. People were cool. It was in a mall complex thing which was kind of far rest of the city. There were a lot of close by restaurants but they weren't the best. Overall really good place especially for the price!
    USA, Male, 18-24
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  • Free Breakfast
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Towels Included
  • Air Conditioning
  • Common Room
  • Cooker
  • Dryer
  • Elevator
  • Fridge/Freezer
  • Hair Dryers
  • Hot Showers
  • Iron / Ironing Board
  • Parking
  • Reading Light
  • Security Lockers
  • Self-Catering Facilities
  • Utensils
  • Washing Machine
  • Housekeeping
  • Laundry Facilities
  • Reception (limited hours)
  • Tours/Travel Desk
Food & Drink
  • Tea & Coffee Making Facilities
  • Board Games
  • DVD's


  • 2019

    1st, Country Winners Malaysia

  • 2018

    1st, New to Hostelworld

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