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Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.

  • In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

CANCELLATION / NO SHOW / REDUCTION IN NUMBERS POLICY
All hostel room reservations have a 24-hour cancellation policy unless otherwise noted. Any changes on packages or rates (including reduction in number of guest) to your reservation must be done 24 hours prior to your arrival date. Reservations that are not canceled within 24 hours are subject to a charge of one night's stay plus tax. Cancellations must be received by us at least 24 hours before the arrival time (check your reservation for the arrival time).

Additional Terms and Conditions

AGE RESTRICTIONS
Guests 16 years or younger must check in with a parent or legal guardian.

SMOKING POLICIES
Smoking is prohibited in all public areas of the hostel and in all rooms. Smoking is allowed in designated “smoking” areas of the hostel.

DRUGS
We have zero tolerance policy on drug abuse. Any guest found committing drug abuse will be handed over to local law enforcement authority.
  
NO IN-ROOM PARTY POLICY
Faloe Hostel enforces a NO IN-ROOM PARTY POLICY to ensure we can protect the hostel and our guests at all times. In the event of a disturbance one warning will be given to reduce noise. If this warning is not followed, the guest will forfeit all fees and must leave the hostel immediately.

GUEST CONDUCT
In the event that a hostel guest causes any type of damage to the property, guest will be charged for the entire cost of repair.
In the event that the guest negligently or intentionally causes damage to any machine or appliance available for guest use and for guest enjoyment throughout the duration of his/her stay (ie. Washing machine, dryer, hair-dryer, refrigerator, oven, stove, television, etc.), the complete cost of repair – parts and labor – or the price of the entire machine, in the event that it is rendered irreparable, will be charged to the guest. In the event that a guest acts in an unacceptable or inappropriate manner or is incapable of peaceful coexistence with other guests or is the cause of complaints from other guests or neighbours, the establishment reserves the right to evict the offending guest, without refund or reimbursement of any kind. We do not assume any responsibility for loss, theft or damage of guest property.

CIRCUMSTANCES BEYOND OUR CONTROL
Except where otherwise expressly stated in these conditions, we regret we cannot accept liability or pay any compensation where the performance or prompt performance of our obligations to you is prevented or affected by or you otherwise suffer any damage or loss as a result of “force majeure”. In these Booking Conditions, “force majeure” means any event which we or the Supplier in question could not, even with all due care, foresee or avoid. Such events may include war or threat of war, riot, civil strife, actual or threatened terrorist activity, industrial dispute, natural or nuclear disaster, adverse weather conditions, fire and all similar events outside our control.

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

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Faloe Hostel

Book more than 7 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Fantastic Cleanliness
Read all reviews

Property Description

We provide every comfort that you desire in a home. We offer all of these for FREE, be it breakfast (all day), laundry (with detergent), Netflix, kitchen with stove, locker with locks (by your bed), shared PCs, towel, drinking water, tea, coffee, linens, pillows, blanket, daily house-keeping and most importantly, free HUGS.

This humble home of ours has three (two dorms with windows) quiet and comfortable mixed gender and female only dorms, all air-conditioned. Each bed has a private space with a locker, a cupboard, international power plugs and reading light. Bathroom facilities are completely new and highly equipped. Great dining area for meeting new friends and snuggly TV lounge for a chill-out day. We have a smoking area and air-dry laundry area too.

5-10mins drive:
International Airport (KKIA), Sunday Market (Gaya Street), Jesselton Point (Jetty to Tunku Abdul Rahman Park), Signal Hill Observatory Tower, Waterfront Seafood Night Market, Central Local Market, Philipino Night Market, Waterfront Bars and Bistros, local café and many more.

5mins walk to:
IMAGO shopping mall, 24-hr convenient stores, local and international cuisine food stalls or restaurants, dive and tour centres, Anjung Senja Night Market.


1. Bed with towels, linen, pillows and blankets and locker, a private cupboard, international power plugs and reading light.
2. High-speed wifi and two computers for your use.
3. Breakfast bar, kitchen, fridge and pantry with water, coffee and tea throughout the day.
4. Dining area, which comfortably seats 10 guests.
5. TV lounge including Netflix access and books.
6. Laundry area with a washing machine and dryer free of charge.
7. Three private bathrooms and toilets.
8. Elevator access. View House Rules

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Reviews & Ratings

  • Value For Money 9.8

  • Security 10.0

  • Location 9.3

  • Staff 9.9

  • Atmosphere 9.6

  • Cleanliness 9.9

  • Facilities 9.8


Latest Reviews

  • 10.0

    Superb

    31 Oct 2019
    We stayed at Faloe Hostel twice while touring Borneo Island. Before even arriving at the hostel, we contacted the staff with questions and they provided us with a full itinerary and local recommendations! The accommodation itself was clean and welcoming. There was a kitchen to cook food, provided breakfast and free laundry service. We felt more than comfortable and safe. It was a small taste of family and a home within months of travelling away from our homes. Thank you!!
    Ireland, All Female Group, 25-30
  • 10.0

    Superb

    24 Oct 2019
    I had a great time here. I've been staying here for multiple nights. The staff was amazing. It felt really safe and friendly, just like home.
    Netherlands, Male, 25-30
  • 10.0

    Superb

    22 Oct 2019
    I felt so incredibly at home here thanks to the amazing hospitality of Ivy, Vanessa, Sarah, and Ryan! Seriously, the most friendly and helpful staff I have EVER met at a hostel or hotel. I arrived in KK without a plan and they patiently helped me map out my two weeks in Borneo. They also let me store my stuff there while I was was away and cheerfully welcomed me back on three separate occasions. The hostel is also clean and trendy with laundry. Such an AMAZING place! Thank you :)
    Switzerland, Female, 25-30
  • 10.0

    Superb

    21 Oct 2019
    Very good, staff nice,
    Hong Kong China, Female, 41+
  • 10.0

    Superb

    21 Oct 2019
    The owners at faloe we’re so lovely, they couldn’t be more helpful helping me organise trips buses ferry’s etc. The hostel was quite small but very clean and well organised , free laundry, use of computers and snacks all day was amazing value for money ! Would definitely recommend this hostel .
    England, Female, 25-30
  • 10.0

    Superb

    20 Oct 2019
    I had an amazing stat at this lovely hostel in KK! It was easily one of the best hostels that I’ve stayed at, and the cozy, homey feel of the place made it super difficult to leave! I want to give a special shout out to Ivy and Vanessa for being such incredible and entertaining hosts! They were always so friendly and welcoming. Thank you Ryan and Sarah for the accommodation! A true hidden gem in Sabah.
    France, Male, 18-24
  • 10.0

    Superb

    19 Oct 2019
    The best hostel ever! The staff are super amazing, really helpful and kind. The hostel itself is so clean and comfortable and has everything you need. I recommended this to everyone I met!!
    England, Female, 25-30
  • 9.7

    Superb

    21 Oct 2019
    One of the most comfortable and friendly hostels I have stayed in throughout Asia. Great staff who are extremely helpful in the planning of your trip around Borneo. I would come back here anytime I am in the area 😃
    Australia, Male, 31-40
  • 9.7

    Superb

    16 Oct 2019
    I loved this hostel the staff and owners were like family help me organise my tours , gave me so many helpful tips on things to see and do! Facilities were amazing and so clean. And free laundry!! Even though it was quite season there was still enough atmosphere for a solo traveller. Best hostel in Borneo!
    Australia, Female, 25-30
  • 9.7

    Superb

    13 Oct 2019
    Wonderful Hostel - Ivy in particular helped to make my stay enjoyable and stress free. Breakfast included which is a bonus 👌also facilities to do all of your washing! I would 100% stay here again and would recommend to friends.
    England, Male, 25-30
Read all reviews

Facilities

Free
  • Free Breakfast
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Towels Included
General
  • Air Conditioning
  • Common Room
  • Cooker
  • Dryer
  • Elevator
  • Fridge/Freezer
  • Hair Dryers
  • Hot Showers
  • Iron / Ironing Board
  • Parking
  • Reading Light
  • Security Lockers
  • Self-Catering Facilities
  • Utensils
  • Washing Machine
Services
  • Housekeeping
  • Laundry Facilities
  • Reception (limited hours)
  • Tours/Travel Desk
Food & Drink
  • Tea & Coffee Making Facilities
Entertainment
  • Board Games
  • DVD's


Awards

  • 2019

    1st, Country Winners Malaysia

  • 2018

    1st, New to Hostelworld

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