Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

All hostel room reservations have a 24-hour cancellation policy unless otherwise noted. Any changes on packages or rates (including reduction in number of guest) to your reservation must be done 24 hours prior to your arrival date. Reservations that are not canceled within 24 hours are subject to a charge of one night's stay plus tax. Cancellations must be received by us at least 24 hours before the arrival time (check your reservation for the arrival time).

Additional Terms and Conditions

Guests 16 years or younger must check in with a parent or legal guardian.

Smoking is prohibited in all public areas of the hostel and in all rooms. Smoking is allowed in designated “smoking” areas of the hostel.

We have zero tolerance policy on drug abuse. Any guest found committing drug abuse will be handed over to local law enforcement authority.
Faloe Hostel enforces a NO IN-ROOM PARTY POLICY to ensure we can protect the hostel and our guests at all times. In the event of a disturbance one warning will be given to reduce noise. If this warning is not followed, the guest will forfeit all fees and must leave the hostel immediately.

In the event that a hostel guest causes any type of damage to the property, guest will be charged for the entire cost of repair.
In the event that the guest negligently or intentionally causes damage to any machine or appliance available for guest use and for guest enjoyment throughout the duration of his/her stay (ie. Washing machine, dryer, hair-dryer, refrigerator, oven, stove, television, etc.), the complete cost of repair – parts and labor – or the price of the entire machine, in the event that it is rendered irreparable, will be charged to the guest. In the event that a guest acts in an unacceptable or inappropriate manner or is incapable of peaceful coexistence with other guests or is the cause of complaints from other guests or neighbours, the establishment reserves the right to evict the offending guest, without refund or reimbursement of any kind. We do not assume any responsibility for loss, theft or damage of guest property.

Except where otherwise expressly stated in these conditions, we regret we cannot accept liability or pay any compensation where the performance or prompt performance of our obligations to you is prevented or affected by or you otherwise suffer any damage or loss as a result of “force majeure”. In these Booking Conditions, “force majeure” means any event which we or the Supplier in question could not, even with all due care, foresee or avoid. Such events may include war or threat of war, riot, civil strife, actual or threatened terrorist activity, industrial dispute, natural or nuclear disaster, adverse weather conditions, fire and all similar events outside our control.

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 7 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Fantastic Cleanliness
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Property Description

We provide every comfort that you desire in a home. We offer all of these for FREE, be it breakfast (all day), laundry (with detergent), Netflix, kitchen with stove, locker with locks (by your bed), shared PCs, towel, drinking water, tea, coffee, linens, pillows, blanket, daily house-keeping and most importantly, free HUGS.

This humble home of ours has three (two dorms with windows) quiet and comfortable mixed gender and female only dorms, all air-conditioned. Each bed has a private space with a locker, a cupboard, international power plugs and reading light. Bathroom facilities are completely new and highly equipped. Great dining area for meeting new friends and snuggly TV lounge for a chill-out day. We have a smoking area and air-dry laundry area too.

5-10mins drive:
International Airport (KKIA), Sunday Market (Gaya Street), Jesselton Point (Jetty to Tunku Abdul Rahman Park), Signal Hill Observatory Tower, Waterfront Seafood Night Market, Central Local Market, Philipino Night Market, Waterfront Bars and Bistros, local café and many more.

5mins walk to:
IMAGO shopping mall, 24-hr convenient stores, local and international cuisine food stalls or restaurants, dive and tour centres, Anjung Senja Night Market.

1. Bed with towels, linen, pillows and blankets and locker, a private cupboard, international power plugs and reading light.
2. High-speed wifi and two computers for your use.
3. Breakfast bar, kitchen, fridge and pantry with water, coffee and tea throughout the day.
4. Dining area, which comfortably seats 10 guests.
5. TV lounge including Netflix access and books.
6. Laundry area with a washing machine and dryer free of charge.
7. Three private bathrooms and toilets.
8. Elevator access. View House Rules

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Reviews & Ratings

  • Value For Money 9.9

  • Security 10.0

  • Location 9.3

  • Staff 10.0

  • Atmosphere 9.6

  • Cleanliness 9.9

  • Facilities 9.8

Latest Reviews

  • 10.0


    05 Jan 2020
    Honestly could not recommend this hostel enough! Ryan and Vanessa went above and beyond to make us feel welcome and help any way possible. Such a lovely atmosphere and in a great location close to the airport and the waterfront. Thank you!
    England, Mixed Group, 18-24
  • 10.0


    03 Jan 2020
    Faloe hostel is a must stay on your trip in Sabah. The hostel has great amenities that are squeaky clean. The hostel is well located with plenty of shopping/food options within walking distance. The best perk of this hostel is the staff members that work there. These people go above and beyond for you to give you the most amazing experience you will ever get in Malaysia. The interior gives it a living room vibe so it is great for meeting new people, and making joint eventuates. 11/10 amazing
    Denmark, Couple, 18-24
  • 10.0


    28 Dec 2019
    Cutest hostel I've stayed at - homey and cosy! Ryan was very patient and accommodating knowing my flight schedule was changed and needed a late check in. Vanessa is a star! She is so helpful and friendly to all the guests. Kudos to both of them! Will definitely stay at Faloe again when I'm back in Sabah. Thank you again for the hospitality!
    Hong Kong China, Female, 25-30
  • 10.0


    22 Dec 2019
    Clean, comfortable & friendly hosts. The bed is very comfy and each bed is provided with power outlet and lighting. The room and toilet/shower are keep clean and free breakfast is provided. The hosts, Ryan & Vanessa are very friendly and helpful. Highly recommended to stay here if you are travelling on budget in KK.
    Malaysia, Female, 31-40
  • 10.0


    21 Dec 2019
    Amazing hostel. Possibly the best hostel I've ever stayed in in my 13 years of travel. We spent Christmas here and it was a home away from home. All facilities are up to modern standards, it's a stone throw away from shopping mall, a well-equipped kitchen, a cozy couch with Netflix for your lazy days, and the all-day, self-catering, breakfast... Omg what a concept! The staff was amazingly friendly and genuinely interested in you beyond the call of profession.
    Denmark, Couple, 25-30
  • 10.0


    17 Dec 2019
    Amazing hostel - everything you need in a hostel! Amazing and helpful staff, nice atmosphere, nice beds etc etc. Really a home away from home. We spent our christmas here and staff helped us with everything. Best hostel we've ever stayed in - and blth if us (couple 28 and 30) has been travelling quite a bit :)
    Sweden, Couple, 25-30
  • 9.7


    06 Jan 2020
    Vanessa was so helpful while we were here, always had a smile on her face and loved to chat about our day, our travels and everything in between. The beds were comfy, shower pressure was good and warm and the kitchen facilities were great. Love that there is a free washing machine and tumble dryer to use! Definitely recommend this hostel!
    England, All Female Group, 25-30
  • 9.7


    02 Jan 2020
    One of the best hostels I've stayed at!
    Italy, Male, 25-30
  • 9.7


    30 Dec 2019
    One of the nicest hostel’s I have stayed at!!! I personally think the location is great, only a short drive from the airport, plenty of restaurants to choose from and the mall within walking distance. Really clean environment, with great choices for breakfast which is available all day! What made a difference is how friendly, knowledgeable and accommodating Ryan & Vanessa are! Really nice hosts, who helped us made this trip incredible by making great suggestions! Thanks guys!
    England, Mixed Group, 18-24
  • 9.7


    14 Dec 2019
    Really amazing and homely hostel, absolutely fantastic staff, thanks for all the help!
    Northern Ireland, Male, 25-30
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  • Free Breakfast
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Towels Included
  • Air Conditioning
  • Common Room
  • Cooker
  • Dryer
  • Elevator
  • Fridge/Freezer
  • Hair Dryers
  • Hot Showers
  • Iron / Ironing Board
  • Parking
  • Reading Light
  • Security Lockers
  • Self-Catering Facilities
  • Utensils
  • Washing Machine
  • Housekeeping
  • Laundry Facilities
  • Reception (limited hours)
  • Tours/Travel Desk
Food & Drink
  • Tea & Coffee Making Facilities
  • Board Games
  • DVD's


  • 2018

    1st, New to Hostelworld

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