Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

All hostel room reservations have a 24-hour cancellation policy unless otherwise noted. Any changes on packages or rates (including reduction in number of guest) to your reservation must be done 24 hours prior to your arrival date. Reservations that are not canceled within 24 hours are subject to a charge of one night's stay plus tax. Cancellations must be received by us at least 24 hours before the arrival time (check your reservation for the arrival time).

Additional Terms and Conditions

Guests 16 years or younger must check in with a parent or legal guardian.

Smoking is prohibited in all public areas of the hostel and in all rooms. Smoking is allowed in designated “smoking” areas of the hostel.

We have zero tolerance policy on drug abuse. Any guest found committing drug abuse will be handed over to local law enforcement authority.
Faloe Hostel enforces a NO IN-ROOM PARTY POLICY to ensure we can protect the hostel and our guests at all times. In the event of a disturbance one warning will be given to reduce noise. If this warning is not followed, the guest will forfeit all fees and must leave the hostel immediately.

In the event that a hostel guest causes any type of damage to the property, guest will be charged for the entire cost of repair.
In the event that the guest negligently or intentionally causes damage to any machine or appliance available for guest use and for guest enjoyment throughout the duration of his/her stay (ie. Washing machine, dryer, hair-dryer, refrigerator, oven, stove, television, etc.), the complete cost of repair – parts and labor – or the price of the entire machine, in the event that it is rendered irreparable, will be charged to the guest. In the event that a guest acts in an unacceptable or inappropriate manner or is incapable of peaceful coexistence with other guests or is the cause of complaints from other guests or neighbours, the establishment reserves the right to evict the offending guest, without refund or reimbursement of any kind. We do not assume any responsibility for loss, theft or damage of guest property.

Except where otherwise expressly stated in these conditions, we regret we cannot accept liability or pay any compensation where the performance or prompt performance of our obligations to you is prevented or affected by or you otherwise suffer any damage or loss as a result of “force majeure”. In these Booking Conditions, “force majeure” means any event which we or the Supplier in question could not, even with all due care, foresee or avoid. Such events may include war or threat of war, riot, civil strife, actual or threatened terrorist activity, industrial dispute, natural or nuclear disaster, adverse weather conditions, fire and all similar events outside our control.

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


Faloe Hostel

Book more than 7 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Fantastic Cleanliness
Read all reviews

Property Description

We provide every comfort that you desire in a home. We offer all of these for FREE, be it breakfast (all day), laundry (with detergent), Netflix, kitchen with stove, locker with locks (by your bed), shared PCs, towel, drinking water, tea, coffee, linens, pillows, blanket, daily house-keeping and most importantly, free HUGS.

This humble home of ours has three (two dorms with windows) quiet and comfortable mixed gender and female only dorms, all air-conditioned. Each bed has a private space with a locker, a cupboard, international power plugs and reading light. Bathroom facilities are completely new and highly equipped. Great dining area for meeting new friends and snuggly TV lounge for a chill-out day. We have a smoking area and air-dry laundry area too.

5-10mins drive:
International Airport (KKIA), Sunday Market (Gaya Street), Jesselton Point (Jetty to Tunku Abdul Rahman Park), Signal Hill Observatory Tower, Waterfront Seafood Night Market, Central Local Market, Philipino Night Market, Waterfront Bars and Bistros, local café and many more.

5mins walk to:
IMAGO shopping mall, 24-hr convenient stores, local and international cuisine food stalls or restaurants, dive and tour centres, Anjung Senja Night Market.

1. Bed with towels, linen, pillows and blankets and locker, a private cupboard, international power plugs and reading light.
2. High-speed wifi and two computers for your use.
3. Breakfast bar, kitchen, fridge and pantry with water, coffee and tea throughout the day.
4. Dining area, which comfortably seats 10 guests.
5. TV lounge including Netflix access and books.
6. Laundry area with a washing machine and dryer free of charge.
7. Three private bathrooms and toilets.
8. Elevator access. View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 9.8

  • Security 10.0

  • Location 9.0

  • Staff 9.9

  • Atmosphere 9.6

  • Cleanliness 10.0

  • Facilities 9.9

Latest Reviews

  • 10.0


    06 May 2019
    Faloe Hostel is the most homely hostel to stay at. The staff are the greatest. Friendly, hospitable, helpful and genuine. We asked for an extra blanket which was no problem. We were helped to book buses and tours and given great recommendations for trips and food. The hostel is thoroughly cleaned every day. The space is utilised excellently. There is amazing attention to detail to maximise comfort. I’d be very surprised if there’s a better hostel in all of Sabah. Definitely stay here!!
    England, Couple, 25-30
  • 10.0


    27 Apr 2019
    Amazing hostel! The staff go out of their way to help you and make you feel at home and there is a really friendly atmosphere. Great facilities and convenient location, near enough to the airport and the harbour/town centre. Always super clean. 10/10!
    England, Female, 18-24
  • 10.0


    22 Apr 2019
    Wow. Faloe hostel is literally the best hostel I’ve stayed at. It’s located in a really good area, near different malls and cafes. It’s not too far from all the various markets and tourist spots either. Furthermore, the staff are the friendliest, most kind-hearted people I’ve ever met. This created a lovely atmosphere in the hostel, with everyone speaking to each other and I’ve made so many friends whilst being at Faloe. The free breakfast and coffee is so generous and the beds are comfortable.
    England, Male, 18-24
  • 10.0


    16 Apr 2019
    Worlds greatest home. It can't even be called a hostel. They're a family. It's just Sarah, Ryan, Ivy and Pian. I extended my stay here twice. They have free breakfast with real decent fruit, available anytime, ultra clean, free use washing machine AND A DRYER. A well thought out drying area for delicates. Brand new beds and mattresses. Decent hair dryer. Great lounge area and dining area. Cute place, and I cannot recommend this place enough. It emanates peace and love. I'll be back again.
    England, Male, 25-30
  • 10.0


    16 Apr 2019
    It really does have everything you could ever want. It’s like a little home and you feel so welcome. After a few months travelling it was a breath of fresh air. The guys are brilliant and helped out with everything, they are a wealth of knowledge and warmth and saved me money on the climb and car rental. They have very good contacts for whatever you need! Thank you all.
    England, Female, 31-40
  • 10.0


    12 Apr 2019
    As a solo female traveller who needed a place to stay on the beginning and end of my Mt Kinabalu climb, Faloe was perfect! Clean, secure, and lots of great free perks (free laundry and breakfast!). Highly recommend.
    USA, Female, 25-30
  • 9.7


    26 Apr 2019
    If you're staying in Kota Kinabalu as a single traveller or in a small group, I highly recommend staying at Faloe Hostel. It is surely the cleanest and most welcoming hostel I've ever stayed in. The staff were incredibly helpful in making sure my trip ran smoothly and suggested things to do during my stay. The space was cozy and felt like home, with free breakfast and laundry service. It was only mildly challenging to get a taxi, but it always worked out. It was also very cheap.
    Canada, Female, 25-30
  • 9.7


    25 Apr 2019
    Easily one of the best hostels I’ve ever stayed in. Very much a home away from home! Thanks for the awesome stay guys!
    Canada, Female, 25-30
  • 9.7


    17 Apr 2019
    England, Female, 25-30
  • 9.7


    09 Apr 2019
    Faloe was the most welcoming and comforting hostel I stayed at during my 3 week trip to Malaysia. The accommodations were extremely clean, environmentally conscious and designed with the guest in mind. The cozy common area, universal outlets, all day brekkie and free laundry are really thoughtful touches that I appreciated. Sarah, Ryan, Ivy and Pian were the most helpful and friendly staff anyone could ask for! I hope to visit and stay with them again😻
    USA, Female, 25-30
Read all reviews


  • Free Breakfast
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Towels Included
  • Air Conditioning
  • Common Room
  • Cooker
  • Dryer
  • Elevator
  • Fridge/Freezer
  • Hair Dryers
  • Hot Showers
  • Iron / Ironing Board
  • Parking
  • Reading Light
  • Security Lockers
  • Self-Catering Facilities
  • Utensils
  • Washing Machine
  • Housekeeping
  • Laundry Facilities
  • Reception (limited hours)
  • Tours/Travel Desk
Food & Drink
  • Tea & Coffee Making Facilities
  • Board Games
  • DVD's


  • 2019

    1st, Country Winners Malaysia

  • 2018

    1st, New to Hostelworld

View all Award Winners