Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

All hostel room reservations have a 24-hour cancellation policy unless otherwise noted. Any changes on packages or rates (including reduction in number of guest) to your reservation must be done 24 hours prior to your arrival date. Reservations that are not canceled within 24 hours are subject to a charge of one night's stay plus tax. Cancellations must be received by us at least 24 hours before the arrival time (check your reservation for the arrival time).

Additional Terms and Conditions

Guests 16 years or younger must check in with a parent or legal guardian.

Smoking is prohibited in all public areas of the hostel and in all rooms. Smoking is allowed in designated “smoking” areas of the hostel.

We have zero tolerance policy on drug abuse. Any guest found committing drug abuse will be handed over to local law enforcement authority.
Faloe Hostel enforces a NO IN-ROOM PARTY POLICY to ensure we can protect the hostel and our guests at all times. In the event of a disturbance one warning will be given to reduce noise. If this warning is not followed, the guest will forfeit all fees and must leave the hostel immediately.

In the event that a hostel guest causes any type of damage to the property, guest will be charged for the entire cost of repair.
In the event that the guest negligently or intentionally causes damage to any machine or appliance available for guest use and for guest enjoyment throughout the duration of his/her stay (ie. Washing machine, dryer, hair-dryer, refrigerator, oven, stove, television, etc.), the complete cost of repair – parts and labor – or the price of the entire machine, in the event that it is rendered irreparable, will be charged to the guest. In the event that a guest acts in an unacceptable or inappropriate manner or is incapable of peaceful coexistence with other guests or is the cause of complaints from other guests or neighbours, the establishment reserves the right to evict the offending guest, without refund or reimbursement of any kind. We do not assume any responsibility for loss, theft or damage of guest property.

Except where otherwise expressly stated in these conditions, we regret we cannot accept liability or pay any compensation where the performance or prompt performance of our obligations to you is prevented or affected by or you otherwise suffer any damage or loss as a result of “force majeure”. In these Booking Conditions, “force majeure” means any event which we or the Supplier in question could not, even with all due care, foresee or avoid. Such events may include war or threat of war, riot, civil strife, actual or threatened terrorist activity, industrial dispute, natural or nuclear disaster, adverse weather conditions, fire and all similar events outside our control.

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


Faloe Hostel

Book more than 7 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Fantastic Cleanliness
Read all reviews

Property Description

We provide every comfort that you desire in a home. We offer all of these for FREE, be it breakfast (all day), laundry (with detergent), Netflix, kitchen with stove, locker with locks (by your bed), shared PCs, towel, drinking water, tea, coffee, linens, pillows, blanket, daily house-keeping and most importantly, free HUGS.

This humble home of ours has three (two dorms with windows) quiet and comfortable mixed gender and female only dorms, all air-conditioned. Each bed has a private space with a locker, a cupboard, international power plugs and reading light. Bathroom facilities are completely new and highly equipped. Great dining area for meeting new friends and snuggly TV lounge for a chill-out day. We have a smoking area and air-dry laundry area too.

5-10mins drive:
International Airport (KKIA), Sunday Market (Gaya Street), Jesselton Point (Jetty to Tunku Abdul Rahman Park), Signal Hill Observatory Tower, Waterfront Seafood Night Market, Central Local Market, Philipino Night Market, Waterfront Bars and Bistros, local café and many more.

5mins walk to:
IMAGO shopping mall, 24-hr convenient stores, local and international cuisine food stalls or restaurants, dive and tour centres, Anjung Senja Night Market.

1. Bed with towels, linen, pillows and blankets and locker, a private cupboard, international power plugs and reading light.
2. High-speed wifi and two computers for your use.
3. Breakfast bar, kitchen, fridge and pantry with water, coffee and tea throughout the day.
4. Dining area, which comfortably seats 10 guests.
5. TV lounge including Netflix access and books.
6. Laundry area with a washing machine and dryer free of charge.
7. Three private bathrooms and toilets.
8. Elevator access. View House Rules

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Reviews & Ratings

  • Value For Money 9.8

  • Security 9.9

  • Location 9.2

  • Staff 9.9

  • Atmosphere 9.6

  • Cleanliness 10.0

  • Facilities 10.0

Latest Reviews

  • 10.0


    15 Aug 2019
    Thoroughly enjoyed my stay at Faloe. The staff are amazing and so so lovely. The facilities of the hostel are by far the best I have seen anywhere - variety of cereal and jams for breakfast, coffee and tea, drinking water taps, fully stocked kitchen, free laundry, tv area and drying room! Super knowledgable of Sabah too! We were a group of 7 and wanting to hire a car to explore the national park - Ivy organised this for us before we even arrived! Hostel was so clean and cosy too! I will be back
    England, All Female Group, 18-24
  • 10.0


    05 Aug 2019
    Best hostel in SEA! Thanks for an awesome stay!
    Northern Ireland, Male, 25-30
  • 10.0


    28 Jul 2019
    I could not rate this hostel high enough. The thought that has gone into every single detail in terms of the layout of the facilities is incredible. The beds are very comfy, the security is great, the social area is such a nice place to chill, there is a kitchen and also free-to-use washing machines! On top of this, Ivy, the manager, was probably one of the most helpful people I have ever met, basically planning my whole trip around Borneo for me. Thank you so much Faloe - you guys rock!!!
    England, Male, 18-24
  • 10.0


    27 Jul 2019
    Great hostel and apartment vibes. Ivy helped us with information for our whole trip. The free breakfast, free laundry, high speed wifi, good location were highlights! Would highly recommend :)
    New Zealand, Couple, 18-24
  • 10.0


    22 Jul 2019
    incredible incredible place, sad that I could only stay for one night. would absolutely recommend to anyone staying in Kota Kinabalu.
    USA, Male, 18-24
  • 10.0


    21 Jul 2019
    Best hostel I've stayed in. Immaculately clean, washing machine & dryer to do own laundry (free of charge), free basic breakfast any time of the day, great matresses with 2pillows & blanket, large lockers, small cosy & social (not a party hostel). The owner Ryan is so friendly & offers great advice. The manager Ivy is just the loveliest. All the staff really care about every guest and will go out of their way to help. I could have stayed for longer, it is most certainly a home away from home :)
    England, Female, 31-40
  • 10.0


    21 Jul 2019
    Lovely staff; modern hostel; great base in KK for your adventures in Borneo
    Romania, Male, 25-30
  • 9.7


    29 Jul 2019
    If you’re staying in KK, you can’t stay anywhere better than Faloe. I’ve been travelling in Asia for 6 months and this Is the best hostel I’ve stayed at! The staff - Ivy and Ryan - are so friendly and helpful, nothing is too much. Ivy even leant me gear for my Mt Kinabalu hike free of charge. Laundry is free - and it’s proper machines, not ones with 25 min cycles. WiFi is good and the hostel is very, very clean. You get 2 pillows and breakfast food is available free all day!
    England, Female, 25-30
  • 9.7


    18 Jul 2019
    The best hostel I stayed in in my three month trip round South East Asia on nearly every count. Ryan and Ivy are two of the nicest people you will meet; nothing is too much trouble and they go that little bit extra as well. E.g., they were quick to warn me when the hostel was filling up in case I needed to extend and offered me a better bed when it became free all without me asking. Free cereal, free towels, Netflix, two computers, two pillows of different hardness(!!). Amazing.
    England, Male, 25-30
  • 9.1


    27 Jul 2019
    A great stay. The guys are the most helpful and lovely hosts, who go out of their way to help you. Slightly on the more expensive side but would definitely stay here again because of the welcome. I made some nice budds! The socialising space isn't the biggest though, if that's a priority for you.
    Wales, Female, 25-30
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  • Free Breakfast
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Towels Included
  • Air Conditioning
  • Common Room
  • Cooker
  • Dryer
  • Elevator
  • Fridge/Freezer
  • Hair Dryers
  • Hot Showers
  • Iron / Ironing Board
  • Parking
  • Reading Light
  • Security Lockers
  • Self-Catering Facilities
  • Utensils
  • Washing Machine
  • Housekeeping
  • Laundry Facilities
  • Reception (limited hours)
  • Tours/Travel Desk
Food & Drink
  • Tea & Coffee Making Facilities
  • Board Games
  • DVD's


  • 2019

    1st, Country Winners Malaysia

  • 2018

    1st, New to Hostelworld

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