Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


Family Home Chiang Mai ( SHA+Certified )

Book more than 4 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Fantastic Cleanliness
Read all reviews

Property Description

Our dormitories shared bunk-bed dormitories, With either air-conditioning and fan, each bed is equipped with wall power outlets for all your electronic needs, a locker, and a personal bedside light. Our beds are comfy and private and the bathrooms are clean and of western standard. Wi-Fi access is fast and powerful for your in bed browsing!
Though we are not a party hostel, our focus is on enhancing the social aspect of travel, and each night we have group activities in order to create a family-like vibe. We have a common area with a bar for guests to get together and chat about their days, or to start out the night! There is a blackboard in this common area for new friends to chat and connect as well as plan adventures together!

All of our staff speak very good English and have a great knowledge of Chiang Mai as well as Thailand as a whole!

We look forward to having you stay!
Safe and happy travels...

******Property Policy and Conditions:******
1. Check-in Time: from 14:00 to 22:00.
2. Check-out Time: until 11:00 am.
- Extension requests should be made before 08:00 and depends on room availability.
3. Payment: Cash (THB) only upon arrival.
4. Cancellation Policy: Up to 3 days advance notice before the arrival date is required.
5. Age Restriction: The minimum age to check in is 18 years old.
6. Reception Hours: from 08:00 to 22:00.
7. Visitors:
(7.1) Outside guests should leave the property before 22:00.
(7.2) No outside guests allowed in the dorms.
8. Breakfast is not included
9. All guests should respect personal space and neighbors (loud talking & personal items) after 22.00
10. Non-smoking. (Outside communal smoking area only)
11. Keep clean communal area.

Other Services
1. Tour Information and Recommendation Service;
- 100% satisfied guarantee.
- Fast and confirmed Tour reservation.
- Pick up/ Drop off straight from our front door.
2. Transportations Arrangement Service;
- Taxi (Red truck) and Tuk Tuk arrangement.
- Car/Motorbike/Scooter Rental Service.
3. Laundry Service View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 9.9

  • Security 9.9

  • Location 9.7

  • Staff 10.0

  • Atmosphere 9.8

  • Cleanliness 9.9

  • Facilities 9.7

Latest Reviews

  • 10.0


    23 Sep 2022
    Great staff
    Netherlands, Male, 18-24
  • 10.0


    17 Sep 2022
    My favourite hostel in Thailand!! It’s in a great location and the rooms are so nice. The best part is the owner Joe is one of the kindest people ever and every night he organises outings for everyone in the hostel to go together. Thank you for a great stay! If you are going to Chiang Mai you should definitely stay here!!
    England, Female, 18-24
  • 10.0


    08 Sep 2022
    Joe is great!! So helpful and so friendly! We loved how there was social nights out, it gave us a lot of opportunity to meet other travellers! Location is great, it’s quiet for sleeping at night ! Really recommend!!
    Ireland, Female, 18-24
  • 10.0


    06 Sep 2022
    Joe, Ling and the whole family is just amazing!! The best attention you can get for sure, always making sure you feel like home and ready to help with whatever you need. Loved the hostel environment, the beds where super comfy and the location is perfect!! Would love to come back one day!
    Colombia, Female, 25-30
  • 10.0


    05 Sep 2022
    This is a fantastic place, I slept like a baby, I met wonderful people, went to amazing places recommended by Joe who is very friendly, helpful and knows how to make you feel like at home. Super recommended place if you are a solo traveler.
    Colombia, Female, 25-30
  • 10.0


    03 Sep 2022
    The best hostel! Joe is so amazing at making sure you enjoy yourself and helps with any questions. Rooms are clean and comfortable with AC. Very sociable as activities are arranged and close to the centre.
    Scotland, Female, 18-24
  • 10.0


    03 Sep 2022
    Lovely place to stay and Joe is a top legend, rooms are a nice vibe and air conditioned. Highly recommend!
    England, Male, 18-24
  • 10.0


    02 Sep 2022
    Amazing little family hostel. The atmosphere was very social and fun. Joe was amazing and so friendly, making sure everyone had the best time. I was having a few chilled days in a hotel. Wish I was able to stay longer! Will definitely return to this hostel, when I come back to Thailand. Added bonus that they have a playstation, so if you enjoy Fifa then you’re in luck!
    England, Female, 31-40
  • 10.0


    30 Aug 2022
    Family home is such a lovely place with a friendly atmosphere, it’s very easy to meet travellers there and the host set up nights all together. Our room was big, with a small fridge, it was clean daily and a bottle of water was given everyday. The host, Josh, is a kind, funny, friendly and available person that makes your stay happier. We miss family home and we wish to return one day! Federico & Olivia
    Italy, Couple, 25-30
  • 10.0


    25 Aug 2022
    Realy nice stay and Joe was amazing
    Germany, Couple, 25-30
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  • Free City Maps
  • Free Internet Access
  • Free Parking
  • Free WiFi
  • Towels Included
  • Adaptors
  • Air Conditioning
  • Bicycle Parking
  • Book Exchange
  • Breakfast Not Included
  • Cable TV
  • Card Phones
  • Ceiling Fan
  • Common Room
  • Hair Dryers
  • Hot Showers
  • Hot Tub
  • Iron / Ironing Board
  • Meeting Rooms
  • Microwave
  • Outdoor Terrace
  • Reading Light
  • Safe Deposit Box
  • Bicycle Hire
  • Housekeeping
  • Late check-out
  • Luggage Storage
  • Reception (limited hours)
  • Tours/Travel Desk
  • Board Games
  • Games Room