Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


Family Home Chiang Mai ( SHA+Certified )

Book more than 4 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Fantastic Cleanliness
Read all reviews

Property Description

Our dormitories shared bunk-bed dormitories, With either air-conditioning and fan, each bed is equipped with wall power outlets for all your electronic needs, a locker, and a personal bedside light. Our beds are comfy and private and the bathrooms are clean and of western standard. Wi-Fi access is fast and powerful for your in bed browsing!
Though we are not a party hostel, our focus is on enhancing the social aspect of travel, and each night we have group activities in order to create a family-like vibe. We have a common area with a bar for guests to get together and chat about their days, or to start out the night! There is a blackboard in this common area for new friends to chat and connect as well as plan adventures together!

All of our staff speak very good English and have a great knowledge of Chiang Mai as well as Thailand as a whole!

We look forward to having you stay!
Safe and happy travels...

******Property Policy and Conditions:******
1. Check-in Time: from 14:00 to 22:00.
2. Check-out Time: until 12:00 noon.
- Extension requests should be made before 08:00 and depends on room availability.
3. Payment: Cash (THB) only upon arrival.
4. Cancellation Policy: Up to 3 days advance notice before the arrival date is required.
5. Age Restriction: The minimum age to check in is 18 years old.
6. Reception Hours: from 07:00 to 22:00.
7. Visitors:
(7.1) Outside guests should leave the property before 22:00.
(7.2) No outside guests allowed in the dorms.
8. Breakfast is not included
9. All guests should respect personal space and neighbors (loud talking & personal items) after 22.00
10. Non-smoking. (Outside communal smoking area only)
11. Keep clean communal area.

Other Services
1. Tour Information and Recommendation Service;
- 100% satisfied guarantee.
- Fast and confirmed Tour reservation.
- Pick up/ Drop off straight from our front door.
2. Transportations Arrangement Service;
- Taxi (Red truck) and Tuk Tuk arrangement.
- Car/Motorbike/Scooter Rental Service.
3. Laundry Service View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 9.8

  • Security 9.9

  • Location 9.7

  • Staff 10.0

  • Atmosphere 9.7

  • Cleanliness 9.8

  • Facilities 9.6

Latest Reviews

  • 10.0


    19 May 2022
    Stayed in a private room for 3 nights (with private washroom). The place was nice, clean, very comfortable. Good value, great location as it was only 5-10 minutes away from old town and the daily market by the South Gate. Joe was an amazing host, he is so kind and really went above and beyond to help us have a good stay, including booking day trips for us and helping us arrange a private cab when needed. The atmosphere is very relaxed but fun at this hostel. Would definitely stay here again.
    Canada, Male, 25-30
  • 10.0


    14 May 2022
    Family home Changmai is my favourite hostel in all my backpacking adventures. Joe and his family are beautiful people who are so kind, welcoming and helpful. Joe goes out of his way for everyone and treats you like family. We were greeted on our first night to a barbeque where we met some lovely travellers who became our friends. The vibe is relaxed and social, we went out most nights and Joe took us to his favourite local places. It isn't a party hostel which I enjoyed.
    Australia, Female, 25-30
  • 10.0


    09 May 2022
    We had the best stay here in Chiang Mai. Joe was super friendly and has created an incredibly welcoming environment both for people to come and relax, and for those who would like a party. His recommendations of where to eat and go for the evenings were great. Joe was amazing for helping organise our activities while we were in Chiang Mai, as well as advise on how to get to our next towns. We came back for an extra night on our way South. Thanks Joe for a great stay!
    England, Female, 18-24
  • 10.0


    06 May 2022
    As all the other comments say joe is a legend. Organised a barbecue, got us cheaper cabs, helped with a visa extension and took us to play football with him etc. But on top of that the hostel is really clean, has comfortable beds and great facilities. Fantastic place to stay
    England, Male, 18-24
  • 10.0


    06 May 2022
    We booked with this hostel because of all the positive reviews about Joe, and let me confirm that all the reviews are true! Joe is extremely kind, compassionate, and genuinely cares about everyone’s time in Chiang Mai. On our first night, Joe and his wife had a huge barbecue for everyone. The food was amazing and he invited his family and friends as well. Then he took us all out to the bars and he showed us all his favourite spots. We really enjoyed our time in Chiang Mai - thank you Joe!
    Canada, Female, 18-24
  • 10.0


    06 May 2022
    Joe was a fantastic guy, helped us book our day trips and cheaper cabs, also took us out to a bar and had a free barbecue for the whole hostel. Sociable but also chilled hostel and the best place to stay in changmai. Clean and comfortable beds in the dorms. Loved it and joe!
    England, Female, 18-24
  • 10.0


    05 May 2022
    Our stay at Family Home was among the best during our time in Thailand!! Joe is so helpful, gives you great suggestions on spots in the area (many we wouldn’t have know about without him!) and organises great social nights that leave for bars by about 10 so if you want to be social but still have a good sleep you get the chance to! Everything was super clean and comfortable. Family Home well deserves its high ratings.
    Canada, Female, 25-30
  • 10.0


    24 Apr 2022
    Love love love this hostel. This is actually my second time staying here (first time in 2019). Joe really cares for his guests and makes sure you’re well taken care of during your stay (booking your trips, laundry, finding a motorbike, etc.). The accommodation really feels like a family home, and Joe makes sure the washrooms and rooms are well supplied. The location is very walkable to many sites and is surrounded by small cheap restaurants with delicious local food.
    Canada, Couple, 25-30
  • 10.0


    15 Apr 2022
    Joe is the best host ever! Very helpful and friendly This hostel really felt like home Very laid back and relaxed atmosphere
    Netherlands, Female, 25-30
  • 9.7


    12 May 2022
    Joe is a legend, this hostel is more chill and relaxing which is a nice break from the business of Chiang Mai. It's still close to the main square of the old town so you're not far at all. The suprise of there being a ps4, fifa 22, and joe ready to play was so welcome after the long ride back from pai. Stay here if you want to chill and have a good nights sleep.
    England, Male, 18-24
Read all reviews


  • Free City Maps
  • Free Internet Access
  • Free Parking
  • Free WiFi
  • Towels Included
  • Adaptors
  • Air Conditioning
  • Bicycle Parking
  • Book Exchange
  • Breakfast Not Included
  • Cable TV
  • Card Phones
  • Ceiling Fan
  • Common Room
  • Hair Dryers
  • Hot Showers
  • Hot Tub
  • Iron / Ironing Board
  • Meeting Rooms
  • Microwave
  • Outdoor Terrace
  • Reading Light
  • Safe Deposit Box
  • Bicycle Hire
  • Housekeeping
  • Late check-out
  • Luggage Storage
  • Reception (limited hours)
  • Tours/Travel Desk
  • Board Games
  • Games Room