Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


Family Home Chiang Mai

Book more than 7 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Fantastic Cleanliness
Read all reviews

Property Description

Our dormitories shared bunk-bed dormitories, With either air-conditioning and fan, each bed is equipped with wall power outlets for all your electronic needs, a locker, and a personal bedside light. Our beds are comfy and private and the bathrooms are clean and of western standard. Wi-Fi access is fast and powerful for your in bed browsing!
Though we are not a party hostel, our focus is on enhancing the social aspect of travel, and each night we have group activities in order to create a family-like vibe. We have a common area with a bar for guests to get together and chat about their days, or to start out the night! There is a blackboard in this common area for new friends to chat and connect as well as plan adventures together!

All of our staff speak very good English and have a great knowledge of Chiang Mai as well as Thailand as a whole!

We look forward to having you stay!
Safe and happy travels...

******Property Policy and Conditions:******
1. Check-in Time: from 14:00 to 22:00.
2. Check-out Time: until 12:00 noon.
- Extension requests should be made before 08:00 and depends on room availability.
3. Payment: Cash (THB) only upon arrival.
4. Cancellation Policy: Up to 3 days advance notice before the arrival date is required.
5. Age Restriction: The minimum age to check in is 18 years old.
6. Reception Hours: from 07:00 to 22:00.
7. Visitors:
(1) Outside guests should leave the property before 22:00.
(2) Absolutely no outside guests allowed in the dorms.
8. Self-served breakfast is from 07:30 to 10:00.
9. All guests should respect personal space (loud talking & personal items).
10. Respect your neighbors after 22:00.
11. No smoking.
- Outside communal smoking area only.
12. Keep clean communal area.


1. Tour Information and Recommendation Service;
- 100% satisfied guarantee.
- Fast and confirmed Tour reservation.
- Pick up/ Drop off straight from our front door.
2. Transportations Arrangement Service;
- Taxi (Red truck) and Tuk Tuk arrangement.
- Car/Motorbike/Scooter Rental Service.
3. Laundry Service; View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 9.6

  • Security 9.8

  • Location 9.5

  • Staff 9.9

  • Atmosphere 9.5

  • Cleanliness 9.5

  • Facilities 9.2

Latest Reviews

  • 10.0


    16 Oct 2019
    The Istanbul of hostels! If Carlsberg made hostels they'd probably be the 2nd best to this one! Joe lives up to previous reviews and my stay at Family Home was just what I needed. Joe goes above and beyond to get people to know each other and have a good time. Breakfast is great! Fifa and a beer great! Dorm room and facilities great! 10/10 bro, keep up the fantastic work!
    England, Male, 31-40
  • 10.0


    14 Oct 2019
    Fantastic experience, not far from the centre of Chiang Mai so there’s plenty to do. The owner Joe is great, invited us to bars he enjoyed and to his birthday BBQ. Able to book trips through him and he shows you places you might want to go once you’ve arrived.
    England, Male, 18-24
  • 10.0


    02 Oct 2019
    Great place, nice people and a very well served area. Joe is a very nice guy, very helpful, he's much more than a host. The name "Family Hope" it really is a well deserved one. I recommend and definitely I will come back.
    Romania, Male, 31-40
  • 10.0


    23 Sep 2019
    Amazing place. We slept there one night. Owner Joe, a lovely man and gives a spoonful feel. He helped us a lot on everything we needed . The place is located close to the south of the old town and you can walk almost anywhere on foot. The rooms were very nice and clean.
    Israel, Male, 18-24
  • 10.0


    22 Sep 2019
    I had a really good time there, Joe was really helpful and nice. The room was very clean, and the bathroom as well, good location I can walk to the night market, that is the best market in Asia. I love my stay over there, thanks for everything Joe
    Colombia, Female, 25-30
  • 10.0


    10 Sep 2019
    Joe is a killer queen
    Australia, Female, 18-24
  • 10.0


    05 Sep 2019
    Wonderful amazing place! Joe the manager is the best, so nice and welcoming. He gave us a lot of great tips for what to do. We booked two nights at first and extended twice, each time for two more nights. For the last night there weren’t enough beds in the dorms (we were 3 and there was only 1), so Joe let two of us stay in a private room with no extra charge. I think that Joe himself, and his very nice worker, is a reason to choose family home. It’s also perfectly clean. Thank you Joe!
    Israel, Female, 18-24
  • 9.4


    12 Sep 2019
    The man, the myth, the legend, Joe! What an awesome guy. He will introduce you to everyone, help you book all your trips, recommend the best rental companies day trips and restaurants. Eye who helps him out is also so friendly they both take you out to bars for food show you the local hangouts. There whenever you need them, couldn’t do enough for you. The hostel is in an easy place to use as a base to go everywhere. The beds are comfy, fully curtained off and come with two lock boxes. -cameron
    England, Male, 18-24
  • 9.4


    02 Sep 2019
    Really enjoyed my time at Family Home Chiang Mai! A big part of the vibes of this place is how personable and involved Joe is in the day-to-day happenings of everything. When you get up in the morning it’s like having a friend help plan your day. Free breakfast, chill atmosphere and our bar night was a tonne of fun too.
    Australia, Female, 25-30
  • 9.1


    12 Oct 2019
    Very comfortable double room and a very friendly and helpful owner! The place doesnt have a bar but you can buy beers from the shop the opposite side of the street and have in the hostel on the porch. Chiang Mai is a great place with lots to do which Joe the owner was very helpful with booking. Would definitely stay again!
    England, Couple, 25-30
Read all reviews


  • Free Breakfast
  • Free City Maps
  • Free Internet Access
  • Free Parking
  • Free WiFi
  • Towels Included
  • Adaptors
  • Air Conditioning
  • Bicycle Parking
  • Book Exchange
  • Cable TV
  • Card Phones
  • Ceiling Fan
  • Common Room
  • Hair Dryers
  • Hot Showers
  • Hot Tub
  • Iron / Ironing Board
  • Meeting Rooms
  • Microwave
  • Outdoor Terrace
  • Reading Light
  • Safe Deposit Box
  • Bicycle Hire
  • Housekeeping
  • Late check-out
  • Luggage Storage
  • Reception (limited hours)
  • Tours/Travel Desk
Food & Drink
  • Cafe
  • Meals Available
  • Mini-Supermarket
  • Tea & Coffee Making Facilities
  • Board Games
  • Games Room