Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


Family Home Chiang Mai

Book more than 14 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Fantastic Cleanliness
Read all reviews

Property Description

Our dormitories shared bunk-bed dormitories, With either air-conditioning and fan, each bed is equipped with wall power outlets for all your electronic needs, a locker, and a personal bedside light. Our beds are comfy and private and the bathrooms are clean and of western standard. Wi-Fi access is fast and powerful for your in bed browsing!
Though we are not a party hostel, our focus is on enhancing the social aspect of travel, and each night we have group activities in order to create a family-like vibe. We have a common area with a bar for guests to get together and chat about their days, or to start out the night! There is a blackboard in this common area for new friends to chat and connect as well as plan adventures together!

All of our staff speak very good English and have a great knowledge of Chiang Mai as well as Thailand as a whole!

We look forward to having you stay!
Safe and happy travels...

******Property Policy and Conditions:******
1. Check-in Time: from 14:00 to 22:00.
2. Check-out Time: until 12:00 noon.
- Extension requests should be made before 08:00 and depends on room availability.
3. Payment: Cash (THB) only upon arrival.
4. Cancellation Policy: Up to 3 days advance notice before the arrival date is required.
5. Age Restriction: The minimum age to check in is 18 years old.
6. Reception Hours: from 07:00 to 22:00.
7. Visitors:
(1) Outside guests should leave the property before 22:00.
(2) Absolutely no outside guests allowed in the dorms.
8. Self-served breakfast is from 07:30 to 11:00.
9. All guests should respect personal space (loud talking & personal items).
10. Respect your neighbors after 22:00.
11. No smoking.
- Outside communal smoking area only.
12. Keep clean communal area.


1. Tour Information and Recommendation Service;
- 100% satisfied guarantee.
- Fast and confirmed Tour reservation.
- Pick up/ Drop off straight from our front door.
2. Transportations Arrangement Service;
- Taxi (Red truck) and Tuk Tuk arrangement.
- Car/Motorbike/Scooter Rental Service.
3. Laundry Service; View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 9.7

  • Security 9.7

  • Location 9.6

  • Staff 9.9

  • Atmosphere 9.5

  • Cleanliness 9.5

  • Facilities 9.3

Latest Reviews

  • 10.0


    10 Sep 2019
    Joe is a killer queen
    Australia, Female, 18-24
  • 10.0


    05 Sep 2019
    Wonderful amazing place! Joe the manager is the best, so nice and welcoming. He gave us a lot of great tips for what to do. We booked two nights at first and extended twice, each time for two more nights. For the last night there weren’t enough beds in the dorms (we were 3 and there was only 1), so Joe let two of us stay in a private room with no extra charge. I think that Joe himself, and his very nice worker, is a reason to choose family home. It’s also perfectly clean. Thank you Joe!
    Israel, Female, 18-24
  • 10.0


    01 Sep 2019
    Joe was amazing! I extended my trip by one night and he was so thoughtful.
    USA, Female, 25-30
  • 10.0


    01 Sep 2019
    Very nice hostel, where Joe helps you with anything you need! It is the perfect place to stay if you want to enjoy the sights around Chiang Mai and enjoy the city in the evening!
    Netherlands, Male, 25-30
  • 10.0


    22 Aug 2019
    Was perfect. Joe was amazing and helpful. Near all the things I could want. I met a lot of people and as a solo traveler it was amazing. Everyday the room was cleaned. I would definitely come back next time I’ll be in chiang Mai.
    Israel, Female, 18-24
  • 10.0


    20 Aug 2019
    Family Home is now my favorite guest house in Chiang Mai! While it's not a party hostel, it's super social and easy to meet people. The owner, Joe, is the best. He keeps note of what everyone is doing or wants to do, so that it's easy to arrange a group excursion. From watching Muay Thai fights to grabbing drinks at a local bar, almost every night, Joe arranged something fun for those looking for something to do. To add the location is perfect, and the guesthouse is clean and secure. Highly rec!
    USA, Male, 31-40
  • 9.7


    28 Aug 2019
    The owners are super nice and very helpful. When our elephant tour taxi was late he called and double checked for us without us asking.
    USA, Female, 25-30
  • 9.4


    02 Sep 2019
    Really enjoyed my time at Family Home Chiang Mai! A big part of the vibes of this place is how personable and involved Joe is in the day-to-day happenings of everything. When you get up in the morning it’s like having a friend help plan your day. Free breakfast, chill atmosphere and our bar night was a tonne of fun too.
    Australia, Female, 25-30
  • 9.4


    23 Aug 2019
    Room was fantastic - came with a lock box and great AC. Every day we were given two big water bottles which really helped start our morning! Breakfast was meh and there wasnt a huge social aspect but that's just me nitpicking, our stay was nothing but amazing, highly recommend.
    Canada, Couple, 18-24
  • 8.9


    18 Aug 2019
    We stayed in a private ensuite room. The room was really clean with daily housekeeping, it had a safe and a hairdryer provided in the room. Aircon was appreciated. Breakfast was simple but free so can’t be complaining! It is a very sociable hostel and we met some lovely people. Joe is an amazing host, he is so helpful and great to chat to. His wife and children are also lovely! Highly recommend staying here.
    England, Couple, 18-24
Read all reviews


  • Free Breakfast
  • Free City Maps
  • Free Internet Access
  • Free Parking
  • Free WiFi
  • Towels Included
  • Adaptors
  • Air Conditioning
  • Bicycle Parking
  • Book Exchange
  • Cable TV
  • Card Phones
  • Ceiling Fan
  • Common Room
  • Hair Dryers
  • Hot Showers
  • Hot Tub
  • Iron / Ironing Board
  • Meeting Rooms
  • Microwave
  • Outdoor Terrace
  • Reading Light
  • Safe Deposit Box
  • Bicycle Hire
  • Housekeeping
  • Late check-out
  • Luggage Storage
  • Reception (limited hours)
  • Tours/Travel Desk
Food & Drink
  • Cafe
  • Meals Available
  • Mini-Supermarket
  • Tea & Coffee Making Facilities
  • Board Games
  • Games Room