Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 3 weeks prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

21 day before check in due

The following group types are not accepted by this hostel: Junior / Primary School If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


Fauna Luxury Hostel

Book more than 7 days in advance for Free Cancellation.
  • Great Location
  • Superb Staff
  • Fantastic Cleanliness
Read all reviews

Property Description

Every single person yearns for something – this can take place in the open, or sometimes within your mind – all of us desire meaningful connections. Join us in the restructuring of the world of Hostels as we combine luxury and accessible pricing to ensure you “a champagne lifestyle on a lemonade budget”. This idea started from a Boutique hotel that offered a luxury level of service through the different amenities, minimalistic designs and breathtaking mountainous views.
“Everybody needs a space; there is always a better place”.

Now it is structured as an innovative Hostel experience where we offer guests a personalized Pod where you can decide when you want to connect with the outside or not, En Suite bathrooms and the entire social interaction that you crave.
This is not a Hostel, this is a Lifestyle, and this is – The Place to Be. We are Fauna!

Shuttle from the Airport to the Hostel at 9:30AM or 10:30PM, $9 per person
Shuttle from the Hostel to the Airport 8AM or 9:30PM, $9 per person

Fauna Luxury Hostel Policies & Conditions:

Cancellation policy: 48h before arrival if it's not a non-refundable reservation

Check in starting from 15:00.
Check out before 12:00.

Payment upon arrival by cash, credit cards, debit cards.
This property may pre-authorise your card before arrival.

Taxes not included - occupancy tax 13.00 % per person per night.
Breakfast included.


24 hour reception.
No curfew.
Non smoking. View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 9.4

  • Security 9.6

  • Location 7.9

  • Staff 9.1

  • Atmosphere 8.7

  • Cleanliness 9.4

  • Facilities 9.3

Latest Reviews

  • 10.0


    03 Jun 2019
    This hostel was more like a hotel! Fantastic value for money we will certainly be coming to stay again when we are in San Jose
    Australia, Male, 25-30
  • 10.0


    19 May 2019
    Would stay, DID stay again. This is what a hostel should be.
    USA, Female, 31-40
  • 10.0


    18 May 2019
    Great place! The staff and other guests were friendly. The lockers were huge & fit my entire suitcase, which took some stress out of where to store my belongings. The room had an awesome balcony. The atmosphere was chill. The pool and common areas were extremely nice. The rooftop view of San Jose is breathtaking. Would definitely stay here again & recommend.
    USA, Female, 25-30
  • 9.1


    16 Jun 2019
    This is a super nice hostel, and felt like a hotel. It is a good place to stay if you are just arriving to San Jose and plan to transit elsewhere. The bed is comfortable, had a curtain, light and electrical outlet. The lockers are large enough for all of your stuff, which was great. The staff were friendly and able to tell me how to bus to Manuel Antonio, a much cheaper option than shuttling.
    USA, Female, 25-30
  • 9.1


    17 May 2019
    This hostel is more like a hotel than a hostel. The only issue we had was with noisy guests after the curfew time which is set at midnight. The doors are not sound proof and the rooms all surround the social courtyard so it can get a little noisy at night. The breakfast was good, omelette or pancakes, and was included in the price. You can pay for additional items if you want. The staff were helpful although we did get mixed messages re the laundry.
    England, Couple, 25-30
  • 9.1


    13 May 2019
    Great hostel, you do feel like in a hotel. There is even a jacuzzi in the bathroom!
    Spain, Female, 25-30
  • 9.1


    13 May 2019
    Nice hostel! Not in San Jose, but easy to take the public bus in. The dorms are spacious and you get a locker, beds were nice and clean. Breakfast was nice, pool area looked nice, we didn't get a chance to go in though. The guy that checked us in was funny :) the showers I think could be cleaner, there was a fair amount of hair/lint on the shower floor in the one I used.
    Canada, Couple, 25-30
  • 8.9


    21 May 2019
    Was a great stay here . Beautiful hostel that is more like a hotel . Front staff at reception are super super helpful with answering questions and giving information . Rooms are big and beds were really cool and private. Would highly recommend and come back to stay !
    Australia, Female, 25-30
  • 8.6


    16 May 2019
    Great hostel, equipment is more like a hotel. Beds are super comfortable and bathroom is very spacious and luxurious. Wasn't so happy about the staff. The last day, I asked if it's possible to do a late check out, of course in return of some extra payment. They told me the whole hostel was fully booked, there was not a single bed available. On the website and other booking there was plenty of beds available to book that night though.
    Switzerland, Female, 25-30
  • 5.7


    31 May 2019
    Small swimming pool and hot tub not working. Far from the city centre, better for the airport Cockroaches
    England, Male, 25-30
Read all reviews


  • Free Breakfast
  • Free Internet Access
  • Free Parking
  • Free WiFi
  • Linen Included
  • Towels Included
  • Adaptors
  • Air Conditioning
  • Book Exchange
  • Card Phones
  • Cots Available
  • Elevator
  • Fitness Centre
  • Hair Dryers
  • Hot Showers
  • Hot Tub
  • Iron / Ironing Board
  • Key Card Access
  • Microwave
  • Outdoor Swimming Pool
  • Outdoor Terrace
  • Parking
  • Reading Light
  • Sauna
  • Security Lockers
  • Swimming Pool
  • 24 Hour Reception
  • 24 Hour Security
  • Airport Transfers
  • Housekeeping
  • Internet Access
  • Late check-out
  • Laundry Facilities
  • Luggage Storage
  • Reception (limited hours)
  • Tours/Travel Desk
Food & Drink
  • Bar
  • Cafe
  • Meals Available
  • Restaurant
  • Tea & Coffee Making Facilities
  • Board Games
  • Games Room
  • Pool Table
  • Wi-Fi