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Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.

  • In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

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Fenghuang Hemu House (Phoenix Hong Bridge)

Book more than 7 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Fantastic Cleanliness
Read all reviews

Property Description

Fenghuang Hemu House (Phoenix Hong Bridge) is located inside the old city, a short walk to the river and all main attractions.

Our English-speaking staff will show you the map of city and give you useful information about what to do here. Also, we can book attraction tickets and bus tickets to other cities for you without any extra charge. All of our staff members are willing to make you have a pleasant stay with us!

Please feel free to enjoy our free WiFi as well. Look forward to see you here.

***Property Policies & Conditions:
1. Cancellation policy: At least 3 days advance notice for free cancellation.
2. Check in from 14:00 to 23:30.
3. Check out before 12:00 noon.
4. Payment upon arrival by cash, Wechat and Alipay.
5. 6% tax will be charged if you need invoice.
6. Breakfast is 20RMB/person.
7. No Smoking in whole hostel.
8. Reception working hours 07:30-23:30. View House Rules

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Reviews & Ratings

  • Value For Money 9.2

  • Security 8.8

  • Location 9.6

  • Staff 10.0

  • Atmosphere 8.0

  • Cleanliness 9.6

  • Facilities 8.0


Latest Reviews

  • 10.0

    Superb

    23 Sep 2019
    Excellent hostel - I'd stay again if I come back! Right in the heart of the old town, everything is walkable. The facility was clean. Veronica was extremely helpful with restaurant tips, booking shuttles, ideas, and just making everything work!
    USA, Male, 41+
  • 8.0

    Fabulous

    24 Oct 2019
    The staff & two dogs is what made this place great! She gave us some candy to help with motion sickness for our bus the day we left. She gave us an umbrella to borrow on a rainy day, and booked our bus to Guilin. The walls are thin, so if you get a room next to the busy street, ask if you can be moved as it consistently noisy. Wifi wasn’t great. **there are two locations on google maps and maps me for this hostel. The correct location is next to the park. So follow the hostel directions.**
    Canada, Couple, 18-24
  • 7.7

    Very Good

    03 Nov 2019
    No common room but very helpful staff. Hostel no where near Google Map/MapsMe location.
    Scotland, Male, 41+
Read all reviews

Facilities

Free
  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Towels Included
General
  • Adaptors
  • Air Conditioning
  • Book Exchange
  • Breakfast Not Included
  • Cable TV
  • Common Room
  • Cooker
  • Fridge/Freezer
  • Hair Dryers
  • Hot Showers
  • Jobs Board
  • Microwave
Services
  • 24 Hour Security
  • Airport Transfers
  • Express check-in / out
  • Housekeeping
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
  • Reception (limited hours)
  • Tours/Travel Desk
Food & Drink
  • Meals Available
  • Restaurant
  • Tea & Coffee Making Facilities
Entertainment
  • Wi-Fi


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