Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 4 weeks prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy



Additional Terms and Conditions


Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


Fenham Hostel Express

Book more than 2 days in advance for Free Cancellation.
  • Wonderful Location
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Property Description

Fenham Hostel Express is a contemporary hotel, modern close from Newcastle city centre.

Fenham Hostel Express St. James’ park is 1.5 miles away and Metro Radio Arena is 1.3 miles away from this centrally located property, and the A1 is a 5-minute drive away. The Metro centre, housing a number of shops, bars, restaurants and a cinema, is 3 miles away and the Quayside, home to a variety of trendy bars, is just 2 miles away. St James’ Park, the ground of Newcastle United Football Club is a 6-minute drive from the property and the famous Angel of the North is an 8-minute journey by car.

Every room is provided with its own flat-screen TV, unlimited free WiFi as well as tea and coffee making facilities.All guests have access to free, street parking as well as the hotel's other facilities at any time, day or night and the hotel's 24-hour receptionist will be happy to offer assistance.We speak your language!

Fenham Hostel Express Policies & Conditions:

Cancellation policy: 24 hours before arrival.

Check in from 11:00 to 23:00 .
Check out before 11:00 .

Payment upon arrival by cash, credit cards, debit cards.
This property may pre-authorise your card before arrival.

Taxes included.
Breakfast included.

No curfew.
Non smoking.
Age Restriction: 18+ years only.
The maximum period of stay is of 14 days. View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 6.8

  • Security 5.2

  • Location 8.0

  • Staff 5.2

  • Atmosphere 5.6

  • Cleanliness 3.6

  • Facilities 4.8

Latest Reviews

  • 9.4


    21 Aug 2021
    For my needs, this was a pleasure and I thank the staff and other guests for very friendly lodging and conversation! Looking forward to future stays!
    USA, Female, 31-40
  • 8.6


    10 Apr 2021
    Good location and good to stay for couples of days.
    Bulgaria, Male, 25-30
  • 8.0


    23 Nov 2019
    Beds were super low..i hit my hit several time and im not that tall at all. No lockers for my luggage, no reception present, showers were cramp. But the good side were, it was cheap, free snacks, excellent cleanliness and good hot/cold showers.
    Philippines, Male, 31-40
  • 6.6


    21 Nov 2019
    The showers were hot, the beds were nice, and the rooms were clean. Was let down by the distance of the hostel from the city centre and by the amount of noise from the shop below.
    England, Male, 31-40
  • 3.4


    20 Aug 2021
    When I arrived there was nobody working at reception and after an hour wait with failed phone calls, I had to go somewhere else
    England, Male, 18-24
  • 3.1


    13 Aug 2021
    There was no one there upon arrival at the check-in time and the phone number provided, both on the website and the one stuck to the door of the hostel, didn't work. When I returned later to sleep, there was still no one to answer the door. A resident later came and called the owner who couldn't be bothered to come and check me in but I was let in at least. My bed was not made, with no sheets, the toilet door did not shut, and the other tenants kept me up all night so I left.
    England, Male, 31-40
  • 2.6


    28 Jul 2020
    I had a terrible experience in this hostel. The cleanliness is nonexistent and we don’t feel safe (non lockers, even the room door can’t be closed). The breakfast is actually a few items left on the room (the bread was in a advanced stage of mold and the fridge for cold items was unplugged). In addition, the manager wake us up in the night to pay for the stay. At this moment, I asked him for the bread and he told me that no one from the staff came in the room for weeks. Bad experience!
    France, Male, 18-24
  • 2.6


    21 Dec 2019
    Paid an £80 deposit and left the room exactly the way we left it. Got scammed for £80 on top of the original price.
    Ireland, Male, 25-30
  • 2.0


    16 Feb 2020
    My stay at the Fenham hostel was terrible. They advertise free breakfast which is a lie, no breakfast or food is supplied during stay. Security of belongings is not guaranteed which resulted in a constant fear of having them lost or stolen. Staff are said to be there 24/7, however during my stay I only saw staff on check in time and once or twice during each of the other days. The facilities are very unclean and unsanitary. There were people knocking on our door begging for food and money.
    Australia, Male, 18-24
  • 2.0


    04 Dec 2019
    Didn’t stay there as I couldn’t get in, couldn’t contact them either. Arrived at 5.30 not 2hrs after may scheduled time of arrival and place was dark and locked up like Fort Knox. Was super far from city center and in the dodgiest part of Newcastle.
    Australia, Male, 31-40
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  • Free Breakfast
  • Free City Maps
  • Free WiFi
  • Linen Included
  • Adaptors
  • Card Phones
  • Cooker
  • Fridge/Freezer
  • Hair Dryers
  • Hot Showers
  • Iron / Ironing Board
  • Parking
  • Late check-out
  • Reception (limited hours)
  • Towels for hire
Food & Drink
  • Tea & Coffee Making Facilities