Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 4 weeks prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy



Additional Terms and Conditions


Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


Fenham Hostel Express

Book more than 2 days in advance for Free Cancellation.
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Property Description

Fenham Hostel Express is a contemporary hotel, modern close from Newcastle city centre.

Fenham Hostel Express St. James’ park is 1.5 miles away and Metro Radio Arena is 1.3 miles away from this centrally located property, and the A1 is a 5-minute drive away. The Metro centre, housing a number of shops, bars, restaurants and a cinema, is 3 miles away and the Quayside, home to a variety of trendy bars, is just 2 miles away. St James’ Park, the ground of Newcastle United Football Club is a 6-minute drive from the property and the famous Angel of the North is an 8-minute journey by car.

Every room is provided with its own flat-screen TV, unlimited free WiFi as well as tea and coffee making facilities.All guests have access to free, street parking as well as the hotel's other facilities at any time, day or night and the hotel's 24-hour receptionist will be happy to offer assistance.We speak your language!

Fenham Hostel Express Policies & Conditions:

Cancellation policy: 24 hours before arrival.

Check in from 11:00 to 23:00 .
Check out before 11:00 .

Payment upon arrival by cash, credit cards, debit cards.
This property may pre-authorise your card before arrival.

Taxes included.
Breakfast included.

No curfew.
Non smoking.
Age Restriction: 18+ years only.
The maximum period of stay is of 14 days. View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 4.0

  • Security 4.0

  • Location 4.4

  • Staff 3.6

  • Atmosphere 3.1

  • Cleanliness 3.6

  • Facilities 4.0

Latest Reviews

  • 6.9


    17 Sep 2021
    Stay was average. Pros: Beds were comfortable Fridge in room was great for storing beers Staff were really friendly and helpful Shop for alcohol literally 5 metres away Free parking along street & basically every street around hostel Cons: Door to our room never properly shut so anyone could walk in Shortage of hand soap and toilet paper every day Reception closes at 7pm, not great if you're in traffic Quite a walk away from the centre, but good taxi service was recommended by staff
    England, Female, 25-30
  • 6.0


    22 Apr 2022
    The stay was fitting for our group, students who were going on a bender in newcastle, however we had to pay our £20 deposit (pp) all on one card which still hasn’t been returned and it’s been well over a week since checking out, i’ve sent 4 emails which 1 was replied too saying it would be returned £220 in total as there was 11 of us, but this has yet to be returned which has put a damper on our stay as it wasn’t exactly the hilton but we got what we paid for minus the deposit.
    Scotland, Female, 18-24
  • 4.0


    15 Jul 2022
    Never felt that unsafe in a hostel. There was no one in the house. They had a reception, but no receptionist. The person who cleanse (and was very nice) let me in after calling the hostel. The doorbell apparently was out of order. I got a creepy message to leave the money under the pillow when I leave.
    Germany, Female, 18-24
  • 4.0


    26 Sep 2021
    Worst hostel I've ever been. Fridge inside the room making noise all night. Kitchen inside the room making it smelly. No facilities to cook apart from a microwave. No cutlery or dishes to go into the microwave. No sink to wash the dishes. Breakfast: expired cookies. No staff at the hostel apart from weekend, only coming to assist on call. Some bathrooms not clean.
    Portugal, Female, 31-40
  • 4.0


    21 Sep 2021
    The biggest problem was that the host wasn’t there when we arrived. Thankfully, I did have a working phone and was able to look up his number and call. He wasn’t anywhere nearby at the time and my fiancée and I had to wait for 30 minutes for him to arrive. The neighborhood was pretty sketchy, and a decent walk from public transportation, so by the time he got there we were already fed up with the place. Thankfully, the host gave us a refund and we went and booked somewhere else.
    USA, Couple, 25-30
  • 3.4


    30 Oct 2021
    Hostel was cheap and a good location, but both toilets were not lockable, doors were hanging off hinges/wouldn't close. Room was very smelly, thought it might have been the general guests (staying in a large shared room) but on closer inspection it was the bedding also. Hostel smelt of smoke. Didn't feel comfortable staying here, went somewhere else
    Wales, Female, 25-30
  • 3.1


    09 Oct 2021
    3 days before arriving to the Hostel I received an email saying that it was a cashless hotel. It repeated several times that I need to pay by card. I arrive to the hotel which was in a very dodgy and horrible area of the city and the manager at reception tells me they only accept CASH!. The rooms were untidy and there wasnt any air ventilation, and the beds were very uncomfortable. All the hostel seemed badly kept. At 8am I tried to let the guy at reception I was leaving but he was sleeping.
    Italy, Male, 31-40
  • 2.3


    09 Apr 2022
    I couldn't even get in. No-one answered the bell or the phone. It looked awful and dodgy. Terrifying to be honest.
    Italy, Female, 31-40
  • 2.0


    07 May 2022
    This hostel is bloody dreadful. The heating was on full whack all night and it’s the middle of may?? It was unbearably hot. The shared bathroom lock didn’t work and I was walked in on while taking a dump! We were told we had to check out before 11am so we were up and ready in time for that, just to find that the place was derelict, no staff in the building at all, how were we supposed to check out and more importantly, WHO WAS GIVING US OUR £60 DEPOSIT BACK?The whole thing was so sketch close it
    England, Male, 18-24
  • 2.0


    05 Nov 2021
    This property should not have a licence to operate
    Australia, Male, 41+
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  • Free Breakfast
  • Free City Maps
  • Free WiFi
  • Linen Included
  • Adaptors
  • Card Phones
  • Cooker
  • Fridge/Freezer
  • Hair Dryers
  • Hot Showers
  • Iron / Ironing Board
  • Parking
  • Late check-out
  • Reception (limited hours)
  • Towels for hire
Food & Drink
  • Tea & Coffee Making Facilities