Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Junior / Primary School If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 14 days in advance for Free Cancellation.
  • Perfect Location
  • Marvellous Staff
  • Awesome Cleanliness
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Property Description

Art, fun, a football table and a 60' tv that you won't need because Guadalajara is awesome. Additionally, air conditioner and private bathrooms in every dorm. Centered in the heart of downtown Guadalajara, Fénix Beds Hostel is located within the city's most emblematic Hotel, El Hotel Fénix, but holds its own concept, an original approach to the guest attention and very comfortable rooms. And we offer so much more: bar/cantina hopping, bazaars, concerts and we also house an artist-in-residence program.

Centered in the heart of downtown Guadalajara, Fénix Beds Hostel is located within the city's most emblematic Hotel, El Hotel Fénix. We are only two blocks away from the Cathedral and less than a 20 minute walk away from most of Guadalajara’s cultural, commercial, nightlife, hipsterish and historical places. We’re also a ten minute drive away from one of Guadalajara’s biggest bus stations, La Antigua Central Camionera.

All of our dorm rooms have their own private bathroom (we also have several public bathrooms) and air conditioning. We have mixed and female dormitories, both with 4 or 6 beds. The female zone is in a different floor and its well guarded. Each of our rooms is intervened by an artist from our artist-in-residence program.

Fenix Beds Policies and Conditions:

Cancellation policy: 24h before arrival.

Check in from 15:00 .
Check out before 13:00 .

Payment upon arrival by cash, credit cards, debit cards.
This property might pre-authorize your credit card.

Taxes not included - 19.00%
Breakfast included.


The reception service is open 24 hours per day.
No curfew.
Non smoking. View House Rules

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Reviews & Ratings

  • Value For Money 8.3

  • Security 9.5

  • Location 9.5

  • Staff 8.8

  • Atmosphere 8.3

  • Cleanliness 7.3

  • Facilities 8.5

Latest Reviews

  • 10.0


    08 Jan 2020
    It´s busy enough to not be boring and quiet enough to have a good night sleep, spacious lockers, clean, centric, great wall decoration and clean kitchen, my favorite part was the interaction and service the staff offer. I will deffinetlystay there again
    Honduras, Female, 41+
  • 10.0


    28 Feb 2019
    The breakfast is really good and the neighbourhood is nice. The staff is friendly and helpful. It was agreat and fun hostel, especially for such a reasonable price.
    Mexico, Female, 41+
  • 9.7


    19 Apr 2019
    Was planning to stay for one night but ended staying another. Would really recommend since it is downtown
    Mexico, Male, 25-30
  • 9.4


    07 Sep 2019
    Me and my two friends booked 3 beds in a 4 bed shared room, but as it was low season we had the whole room for ourselves, and it had a shower and a toilet inside! although they didn't clean it properly by the time we arrived there (1 am) as there were some garbage in the toilet room and even pee in the loo. The room was great decorated and with A/C!!! it was a bit confusing at the beginning as you entered into an hotel, but then they explain to you that the hostel is in the 3rd floor
    Mexico, Female, 25-30
  • 9.1


    30 Mar 2019
    Stop looking and book now!! Great hostel! I was met at the entrance by the kindest hotel bellman. I don’t think the location could be any better. The staff were not only helpful but very amicable! I made friends before I even checked in. Breakfast was of very nice quality. The shower drained slowly :/, though the water was hot! WiFi works great! Beds are clean and comfortable.
    USA, Female, 25-30
  • 8.0


    22 Jun 2019
    Nice hostel, well kept, I believe is an off section of the hotel which means every room although shared came with it's own bathroom and shower as well as shared toilets and showers in the common area. Very central hostel, will definitely stay again
    El Salvador, Male, 31-40
  • 8.0


    27 Mar 2019
    I arrived at 1 AM and nobody was at the reception, I wasn't aware the receptionist from the hotel below was in charge of the hostel as well, so I kept ringing the bell for 30 mins and nobody answered so I finally went down to ask and she told me she was in charge.
    Mexico, Male, 25-30
  • 6.6


    05 Oct 2019
    Location great! Enter into a hotel which the staff weren’t very helpful on my arrival and I kept having to go back and forth! Room was really big, clean sheets, big lockers that will fit a large suitcase or backpack. Water in the sink came out brown and the bath was covered in black mould!! If you need toilets and showers I’d use the communal ones!! Very quiet not that many people there. Hostel receptionist was helpful and had a lovely dog
    England, Female, 18-24
  • 6.3


    30 Apr 2019
    The beds were clean but the rest of the room had not been cleaned evidenced by the trash left behind. It was a hot room. The air conditioning unit was not working; its fan alternately was quiet and rattled. Maintenance brought in a floor unit that relieved some of the discomfort. There is a wide, long hallway outside the rooms. It would be wonderful to see a small table and couple of chairs along the balcony railing, outside each unit.
    USA, Female, 41+
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  • Free Breakfast
  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Air Conditioning
  • Cable TV
  • Common Room
  • Cooker
  • Dryer
  • Elevator
  • Fridge/Freezer
  • Hot Showers
  • Microwave
  • Reading Light
  • Security Lockers
  • Self-Catering Facilities
  • Towels Not Included
  • Utensils
  • Washing Machine
  • 24 Hour Reception
  • 24 Hour Security
  • Housekeeping
  • Internet Access
  • Late check-out
  • Laundry Facilities
  • Luggage Storage
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Bar
  • Restaurant
  • Vending Machines
  • Foosball
  • Wi-Fi