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Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.

  • In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

Cancellations made 48 hours prior to the date of your arrival will be charged 1 night .

If you do not show up as per the reservation or cancel within 48 hours, then there will be no refund given.
Hervey Bay Flashpackers management reserves the right to amend or cancel reservations without notice.

Additional Terms and Conditions

HERVEY BAY FLASHPACKERS TERMS & CONDITIONS
Cancellations made 48 hours prior to the date of your arrival will be charged 1 night .

If you do not show up as per the reservation or cancel within 48 hours, then there will be no refund given.
Hervey Bay Flashpackers management reserves the right to amend or cancel reservations without notice.
Government Photo Identification is required upon check in (Passport, Drivers Licence).
Check in time is 2pm.
Arrivals prior to this time can access common facilities until the room is ready.
Late check ins between 11pm and 7am will incur a fee. No refund for early check outs.
Special conditions apply for reservations between the 15th Dec to 15th Jan. Rates are subject to change due to active specials, peak/off peak seasons and special events. Please see specials tab.
Checkout is 10am.
A late fee applies for departures after the stipulated time.
Luggage store is available.
We will attempt to accommodate date-changes but cannot guarantee bed availability.
Extensions are also subject to availability.
If extensions require you to move beds a $10 cleaning fee may apply.
We are a non smoking facility.
Smoking inside the building will result in a cancellation of your booking,
No refund will be given.
Smoking area is provided outside of the building.
We reserve the right to refuse entry to any person deemed by our staff as being disruptive to other guests and or staff.
Guests who are being disruptive will be asked to leave the premises.
Any incidental damages caused during your stay will be charged to the credit card given at the time of the booking.given at the time of the booking.

The following group types are not accepted by this hostel: Stag/Hen/Bachelor Party If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

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Flashpackers Hervey Bay

Book more than 3 days in advance for Free Cancellation.
  • Great Location
  • Marvellous Staff
  • Excellent Cleanliness
Read all reviews

Property Description

Flashpackers Hervey Bay is your top choice for a great time.
We are only a 4 minute walk to our pristine local beach, and only a boat-ride away the beautiful beaches Fraser Island, So we will understand when you want to extend your stay!

Not only do we offer an FREE bus pickup and dropoff 7am-11am and 2pm-10pm plus the standards you expect in a FLASHpackers like free unlimited WiFi , a resort pool , sandy volley ball court, indoor cinema, huge well equipped kitchen with FREE daily breakfast and amazing hot showers but we ALSO offer FREE DAILY activities including:
Monday: Wine and cheese
Tuesday: Popcorn Night
Wednesday: Ice Cream Party
Thursday: Popcorn Night
Friday: Sausage Sizzle
Sunday: Pancake breakfast
Also FREE car parking available :)

We pride ourselves on our exceptional customer service and love to go the extra mile to make all our guests feel welcomed and at home here.
Our amazing staff at our tour desk can advise and book all of your local Fraser Island trips and Whale Watching Tours!

General Policy
HERVEY BAY FLASHPACKERS TERMS & CONDITIONS Cancellations made 48h prior to the date of your arrival will be charged 1 night .

If you do not show up as per the reservation or cancel within 48 hours, then there will be no refund given. Hervey Bay Flashpackers management reserves the right to amend or cancel reservations without notice.
Government Photo Identification is required upon check in (Passport, Drivers Licence).
Check in time is 2pm.
Arrivals prior to this time can access common facilities until the room is ready.
Late check ins between 11pm and 7am will incur a fee. No refund for early check outs.
Special conditions apply for reservations between the 15th Dec to 15th Jan. Rates are subject to change due to active specials, peak/off peak seasons and special events. Please see specials tab.
Checkout is 10am.
A late fee applies for departures after the stipulated time.
Luggage store is available.
We will attempt to accommodate date-changes but cannot guarantee bed availability.
Extensions are also subject to availability.
If extensions require you to move beds a $10 cleaning fee may apply.
We are a non smoking facility.
Smoking inside the building will result in a cancellation of your booking,
No refund will be given.
Smoking area is provided outside of the building.
We reserve the right to refuse entry to any person deemed by our staff as being disruptive to other guests and or staff.
Guests who are being disruptive will be asked to leave the premises.
Any incidental damages caused during your stay will be charged to the credit card given at the time of the booking.given at the time of the booking. View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 8.5

  • Security 8.2

  • Location 7.8

  • Staff 8.4

  • Atmosphere 7.8

  • Cleanliness 8.5

  • Facilities 8.6


Latest Reviews

  • 10.0

    Superb

    12 Aug 2020
    I was doing the east coast with my boyfriend and this Hostel was one of the best! Beautiful hostel, clean, organised and with good rules to have a great experience without problems. The staff was nice and helpful. I recommend hundred percent!!
    Argentina, Couple, 25-30
  • 10.0

    Superb

    08 Aug 2020
    Great place to stay! Will definitely be back 😊
    Australia, Female, 31-40
  • 9.7

    Superb

    06 Sep 2020
    Extremely clean hostel, one of the cleanest we have stayed in. Lovely staff from the moment we checked in. Sad we only had enough to stay one night. We struggled to get a taxi and the hostel kindly offered and dropped us into town which was super lovely. Hostel was pretty quiet not sure if that’s because of covid or because we stayed on a Sunday night, but would deffo stay again. Highly recommend.
    England, Couple, 25-30
  • 9.7

    Superb

    11 Jul 2020
    Honestly one of the best hostels where I've stayed! Unfortunately only for one night because I had to leave. They offer breakfast and a shuttle service to the bus stations so that you can catch the greyhound/premier motor bus. I've never seen a kitchen that well equipped and everything was so clean! Thanks for your hospitality guys.
    Germany, Female, 18-24
  • 9.7

    Superb

    18 Jun 2020
    The owners of this hostel were super lovely and accommodating! The hostel had a really family vibe and on one night the owners even cooked everyone a bunch of food which was so lovely! Security was great as we had our own lockable room. No lockers in room though if you are solo travelling and sharing a room with others. 3 minute walk to the beach. Would highly recommend!
    Australia, Female, 18-24
  • 9.4

    Superb

    26 Aug 2020
    Great location would stay again!
    Australia, Female, 18-24
  • 9.4

    Superb

    17 Aug 2020
    It’s a really nice hostel! But same Problem as everywhere in Australia, short beds for tall people and bad mattresses! Apart from that, highly recommended
    Argentina, Male, 18-24
  • 9.4

    Superb

    12 Aug 2020
    Good hostel, friendly front of house staff. Good sized kitchen and dining area. Lounge with tv was great. Rooms were quite small with 3 bunk beds in the room (not much social distancing space), the rooms at the back are quite dark due to the fence. Ensuite was nice and a good shower! I just stopped over for the night :) Easy 5 minute walk to the beach/Esplanade
    England, Female, 25-30
  • 8.6

    Fabulous

    17 Jul 2020
    Nice little hostel for a few chilled days. Staff were all lovely and really helpful, picked us up from and dropped us to the bus station for free.
    England, Female, 25-30
  • 6.0

    Good

    24 Aug 2020
    Extremely rude owners which gave a bad vibe throughout the hostel. I asked for an extra blanket as there were spare in the room and I was told I’m not allowed and they even took them away. I got told I needed to move rooms and was given a key for the new room so I moved my stuff over and went out and when I got back my stuff had been moved by them near the door as they have decided to move me again. This was not acceptable and happened to several others who lost jewellery. Go to dolphins!
    England, Female, 31-40
Read all reviews

Facilities

Free
  • Free Breakfast
  • Free City Maps
  • Free Internet Access
  • Free Parking
  • Free WiFi
  • Linen Included
General
  • Air Conditioning
  • BBQ
  • Bicycle Parking
  • Book Exchange
  • Common Room
  • Dryer
  • Fridge/Freezer
  • Hot Showers
  • Iron / Ironing Board
  • Microwave
  • Outdoor Swimming Pool
  • Outdoor Terrace
  • Parking
  • Reading Light
  • Self-Catering Facilities
  • Swimming Pool
  • Utensils
  • Washing Machine
  • Wheelchair Friendly
Services
  • Bicycle Hire
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
  • Reception (limited hours)
  • Shuttle Bus
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Tea & Coffee Making Facilities
  • Vending Machines
Entertainment
  • Board Games
  • Pool Table
  • Wi-Fi


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