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Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.

  • In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

Cancellations made 48 hours prior to the date of your arrival will be charged 1 night .

If you do not show up as per the reservation or cancel within 48 hours, then there will be no refund given.
Hervey Bay Flashpackers management reserves the right to amend or cancel reservations without notice.

Additional Terms and Conditions

HERVEY BAY FLASHPACKERS TERMS & CONDITIONS
Cancellations made 48 hours prior to the date of your arrival will be charged 1 night .

If you do not show up as per the reservation or cancel within 48 hours, then there will be no refund given.
Hervey Bay Flashpackers management reserves the right to amend or cancel reservations without notice.
Government Photo Identification is required upon check in (Passport, Drivers Licence).
Check in time is 2pm.
Arrivals prior to this time can access common facilities until the room is ready.
Late check ins between 11pm and 7am will incur a fee. No refund for early check outs.
Special conditions apply for reservations between the 15th Dec to 15th Jan. Rates are subject to change due to active specials, peak/off peak seasons and special events. Please see specials tab.
Checkout is 10am.
A late fee applies for departures after the stipulated time.
Luggage store is available.
We will attempt to accommodate date-changes but cannot guarantee bed availability.
Extensions are also subject to availability.
If extensions require you to move beds a $10 cleaning fee may apply.
We are a non smoking facility.
Smoking inside the building will result in a cancellation of your booking,
No refund will be given.
Smoking area is provided outside of the building.
We reserve the right to refuse entry to any person deemed by our staff as being disruptive to other guests and or staff.
Guests who are being disruptive will be asked to leave the premises.
Any incidental damages caused during your stay will be charged to the credit card given at the time of the booking.given at the time of the booking.

The following group types are not accepted by this hostel: Stag/Hen/Bachelor Party If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

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Flashpackers Hervey Bay

Book more than 14 days in advance for Free Cancellation.
  • Great Location
  • Marvellous Staff
  • Excellent Cleanliness
Read all reviews

Property Description

Flashpackers Hervey Bay is your top choice for a great time.
We are only a 4 minute walk to our pristine local beach, and only a boat-ride away the beautiful beaches Fraser Island, So we will understand when you want to extend your stay!

Not only do we offer an FREE bus pickup and dropoff 7am-11am and 2pm-10pm plus the standards you expect in a FLASHpackers like free unlimited WiFi , a resort pool , sandy volley ball court, indoor cinema, huge well equipped kitchen with FREE daily breakfast and amazing hot showers but we ALSO offer FREE DAILY activities including:
Monday: Wine and cheese
Tuesday: Popcorn Night
Wednesday: Ice Cream Party
Thursday: The Aussie 'Tim Tam Slam' Experience
Friday: Sausage Sizzle
Sunday: Pancake breakfast
Also FREE car parking available :)

We pride ourselves on our exceptional customer service and love to go the extra mile to make all our guests feel welcomed and at home here.
Our amazing staff at our tour desk can advise and book all of your local Fraser Island trips and Whale Watching Tours!

General Policy
HERVEY BAY FLASHPACKERS TERMS & CONDITIONS Cancellations made 48h prior to the date of your arrival will be charged 1 night .

If you do not show up as per the reservation or cancel within 48 hours, then there will be no refund given. Hervey Bay Flashpackers management reserves the right to amend or cancel reservations without notice.
Government Photo Identification is required upon check in (Passport, Drivers Licence).
Check in time is 2pm.
Arrivals prior to this time can access common facilities until the room is ready.
Late check ins between 11pm and 7am will incur a fee. No refund for early check outs.
Special conditions apply for reservations between the 15th Dec to 15th Jan. Rates are subject to change due to active specials, peak/off peak seasons and special events. Please see specials tab.
Checkout is 10am.
A late fee applies for departures after the stipulated time.
Luggage store is available.
We will attempt to accommodate date-changes but cannot guarantee bed availability.
Extensions are also subject to availability.
If extensions require you to move beds a $10 cleaning fee may apply.
We are a non smoking facility.
Smoking inside the building will result in a cancellation of your booking,
No refund will be given.
Smoking area is provided outside of the building.
We reserve the right to refuse entry to any person deemed by our staff as being disruptive to other guests and or staff.
Guests who are being disruptive will be asked to leave the premises.
Any incidental damages caused during your stay will be charged to the credit card given at the time of the booking.given at the time of the booking. View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 8.4

  • Security 8.1

  • Location 7.5

  • Staff 8.3

  • Atmosphere 7.7

  • Cleanliness 8.4

  • Facilities 8.4


Latest Reviews

  • 10.0

    Superb

    02 Feb 2020
    Always love staying at Flashpackers, friendly staff that get you involved in nightly activities. The staff from Fiji are even keen to get you involved in some Fijian culture with their music and food. Big kitchen with everything you need (and even bigger fridge) clean rooms and super close to the beach! Would recommend this hostel anytime of year with the marina close by trips to Fraser Island and whale watching (in winter) the staff help you book and know all the best tours. - Sarah
    England, Female, 18-24
  • 9.7

    Superb

    19 Jan 2020
    Really awesome hostel. Such chilled vibes, everywhere was clean and spacious, and the staff were so kind and helpful! Loved the pool, loved the shower, nothing to complain about :) thank you for an awesome experience Flashpackers!
    Australia, Couple, 18-24
  • 9.1

    Superb

    09 Mar 2020
    Really clean hostel, good for a few relaxed days
    England, Couple, 18-24
  • 8.6

    Fabulous

    17 Feb 2020
    A family run hostel. I met some great people, however the AC is turned off all day in the rooms and only comes on at night, and in our room is wasn’t very strong. I did like the en-suite bathroom. We did have a water problem the first night, but it was quickly resolved. The hangout/kitchen area is huge but does NOT have AC. And the doors are all open for air and the flies were really annoying, BUT there is a pool and it’s down the street from a beach, I did enjoy my time and would come back.
    USA, Female, 25-30
  • 8.6

    Fabulous

    02 Feb 2020
    Our stay was fantastic however we stored our luggage overnight and came back to it soaking wet the next day. Found out something had broken and water leaked all over my luggage, that should’ve been put into storage but instead was sitting in a cooler. They offered to dry the clothes for me however I was there to grab my things and go as I had a bus to catch. Wasn’t properly reconciled, had to do approx $40 worth of laundry as a result of this.
    Canada, Female, 25-30
  • 8.6

    Fabulous

    17 Jan 2020
    Very clean hostel ran by a sweet family. Really happy with our stay- it was comfortable and enjoyable. The hostel is close to the beach and local restaurants. The hostel has a nice pool and communal area, as well as a free shuttle bus.
    England, Mixed Group, 25-30
  • 8.3

    Fabulous

    02 Mar 2020
    The overall facility is very nice. The kitchen and living area is very nice. However, they had been letting an Aussie man stay there for over three weeks and he was taking over the place. He totally ruined the vibe. But the family who run the hostel are quite lovely.
    Canada, All Female Group, 18-24
  • 8.0

    Fabulous

    17 Mar 2020
    Very nice hostel, friendly feel. No lockers in room
    England, Female, 25-30
  • 7.7

    Very Good

    13 Mar 2020
    Not a bad hostel, not many people staying there at the time. Only half of the hobs worked. There were kids running around the hostel. Great facilities but I think they were used by the family who ran it quite a lot (for example, using the cinema room).
    England, Male, 25-30
  • 7.1

    Very Good

    12 Feb 2020
    Fully average hotel - certainly not “flash”!!!
    England, Female, 25-30
Read all reviews

Facilities

Free
  • Free Breakfast
  • Free City Maps
  • Free Internet Access
  • Free Parking
  • Free WiFi
  • Linen Included
General
  • BBQ
  • Bicycle Parking
  • Book Exchange
  • Common Room
  • Dryer
  • Fridge/Freezer
  • Hot Showers
  • Iron / Ironing Board
  • Microwave
  • Outdoor Swimming Pool
  • Outdoor Terrace
  • Parking
  • Reading Light
  • Self-Catering Facilities
  • Swimming Pool
  • Utensils
  • Washing Machine
  • Wheelchair Friendly
Services
  • Bicycle Hire
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
  • Reception (limited hours)
  • Shuttle Bus
  • Tours/Travel Desk
Food & Drink
  • Tea & Coffee Making Facilities
  • Vending Machines
Entertainment
  • Board Games
  • DVD's
  • Pool Table
  • Wi-Fi


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