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Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.

  • In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

Cancellations made 48 hours prior to the date of your arrival will be charged 1 night .

If you do not show up as per the reservation or cancel within 48 hours, then there will be no refund given.
Hervey Bay Flashpackers management reserves the right to amend or cancel reservations without notice.

Additional Terms and Conditions

HERVEY BAY FLASHPACKERS TERMS & CONDITIONS
Cancellations made 48 hours prior to the date of your arrival will be charged 1 night .

If you do not show up as per the reservation or cancel within 48 hours, then there will be no refund given.
Hervey Bay Flashpackers management reserves the right to amend or cancel reservations without notice.
Government Photo Identification is required upon check in (Passport, Drivers Licence).
Check in time is 2pm.
Arrivals prior to this time can access common facilities until the room is ready.
Late check ins between 11pm and 7am will incur a fee. No refund for early check outs.
Special conditions apply for reservations between the 15th Dec to 15th Jan. Rates are subject to change due to active specials, peak/off peak seasons and special events. Please see specials tab.
Checkout is 10am.
A late fee applies for departures after the stipulated time.
Luggage store is available.
We will attempt to accommodate date-changes but cannot guarantee bed availability.
Extensions are also subject to availability.
If extensions require you to move beds a $10 cleaning fee may apply.
We are a non smoking facility.
Smoking inside the building will result in a cancellation of your booking,
No refund will be given.
Smoking area is provided outside of the building.
We reserve the right to refuse entry to any person deemed by our staff as being disruptive to other guests and or staff.
Guests who are being disruptive will be asked to leave the premises.
Any incidental damages caused during your stay will be charged to the credit card given at the time of the booking.given at the time of the booking.

The following group types are not accepted by this hostel: Stag/Hen/Bachelor Party If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

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Flashpackers Hervey Bay

Book more than 7 days in advance for Free Cancellation.
  • Great Location
  • Marvellous Staff
  • Excellent Cleanliness
Read all reviews

Property Description

Flashpackers Hervey Bay is your top choice for a great time.
We are only a 4 minute walk to our pristine local beach, and only a boat-ride away the beautiful beaches Fraser Island, So we will understand when you want to extend your stay!

Not only do we offer an FREE bus pickup and dropoff 7am-11am and 2pm-10pm plus the standards you expect in a FLASHpackers like free unlimited WiFi , a resort pool , sandy volley ball court, indoor cinema, huge well equipped kitchen with FREE daily breakfast and amazing hot showers but we ALSO offer FREE DAILY activities including:
Monday: Wine and cheese
Tuesday: Popcorn Night
Wednesday: Ice Cream Party
Thursday: The Aussie 'Tim Tam Slam' Experience
Friday: Sausage Sizzle
Sunday: Pancake breakfast
Also FREE car parking available :)

We pride ourselves on our exceptional customer service and love to go the extra mile to make all our guests feel welcomed and at home here.
Our amazing staff at our tour desk can advise and book all of your local Fraser Island trips and Whale Watching Tours!

General Policy
HERVEY BAY FLASHPACKERS TERMS & CONDITIONS Cancellations made 48h prior to the date of your arrival will be charged 1 night .

If you do not show up as per the reservation or cancel within 48 hours, then there will be no refund given. Hervey Bay Flashpackers management reserves the right to amend or cancel reservations without notice.
Government Photo Identification is required upon check in (Passport, Drivers Licence).
Check in time is 2pm.
Arrivals prior to this time can access common facilities until the room is ready.
Late check ins between 11pm and 7am will incur a fee. No refund for early check outs.
Special conditions apply for reservations between the 15th Dec to 15th Jan. Rates are subject to change due to active specials, peak/off peak seasons and special events. Please see specials tab.
Checkout is 10am.
A late fee applies for departures after the stipulated time.
Luggage store is available.
We will attempt to accommodate date-changes but cannot guarantee bed availability.
Extensions are also subject to availability.
If extensions require you to move beds a $10 cleaning fee may apply.
We are a non smoking facility.
Smoking inside the building will result in a cancellation of your booking,
No refund will be given.
Smoking area is provided outside of the building.
We reserve the right to refuse entry to any person deemed by our staff as being disruptive to other guests and or staff.
Guests who are being disruptive will be asked to leave the premises.
Any incidental damages caused during your stay will be charged to the credit card given at the time of the booking.given at the time of the booking. View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 8.7

  • Security 8.7

  • Location 7.9

  • Staff 8.8

  • Atmosphere 8.5

  • Cleanliness 8.7

  • Facilities 8.6


Latest Reviews

  • 10.0

    Superb

    14 Sep 2019
    Great service location friendly staff. High standard of cleanliness and able to check in early. 😊😊
    New Zealand, Female, 41+
  • 10.0

    Superb

    02 Sep 2019
    Bathroom was really clean. 🙂
    New Zealand, Male, 25-30
  • 9.1

    Superb

    30 Aug 2019
    Staff were friendly. Free pick up/ drop off. Free hot dog on the night of arrival. Clean rooms, but very squeaky beds. Kept us awake most of the night whenever someone turned.
    Wales, All Female Group, 25-30
  • 9.1

    Superb

    26 Aug 2019
    Great hostel to stay at for a few days. Lovely people, they have free stuff on some nights (lile wine and cheese night). It's quiet and a short walk to the beach. The grocery store is kinda a long way but there's some restaurants nearby. The staff is very friendly and helpful, they offer a shuttle bus service from and to the greyhound stop.
    Switzerland, Female, 18-24
  • 8.9

    Fabulous

    22 Oct 2019
    This was a good base to go on a Fraser Island tour from, the cool dingos tour picks you up from the hostel. The staff were really helpful especially Steve, free breakfast was good and free shuttle bus to the greyhound bus stop! Rooms were clean and our bathroom/shower was great in our private room with en-suite.
    England, Female, 18-24
  • 7.7

    Very Good

    04 Nov 2019
    Shuttle bus pick up and drop off from the bus station is great. My 4 bed en suite room was very spacious and clean. The kitchen is well equipped and there's plenty of storage space for food. The hostel is quiet but there's free food/activity each night. Only issue is that there were a lot of flies in the kitchen.
    England, Female, 18-24
  • 6.9

    Good

    11 Oct 2019
    Early check in was nice, facilities are OK, nice but broken down. Our bed had boards missing from underneath making a giant crater and there was garbage under the bed from the last people and empty shampoo bottles in the shower so clearly wasn't cleaned very well... Common room and kitchen closes at 945 really sucks.
    Canada, Couple, 18-24
  • 6.0

    Good

    29 Sep 2019
    Nothing special about this hostel. It's situated next to where some family lives which was kind of strange because it was like they shared the land? Also it's not near literally anything so when I arrived at 7pm without food I couldnt go out to get any which meant I either had to get delivery or pay $5 for one of their frozen meals which was not ideal but fine. Found a spider in my room and there is no door to where the sink is which means if you get up early and need to use it, it's not quiet.
    USA, Female, 25-30
  • 6.0

    Good

    19 Sep 2019
    +Kitchen well equipped, even 2 ovens! Really cold filtered water Great WiFi Really close to the beach -No veggie option for free bbq So many big flies in the kitchen(daytime) and a lot of small ones in the shower(which had good pressure but was moldy...) 2-4 ppl cleaning the room in the morning being super loud Tried calling a few times for free pickup with no answer(talked to several ppl with pickup problems!) I’d still say it’s a nice place for 1-2nights (not as good as FP Noosa)
    Sweden, Female, 25-30
  • 4.6

    Rating

    07 Oct 2019
    Booked a 7 bed dorm and was told that we had to be split despite us specifically choosing the venue to avoid that situation. Beds are very outdated and some mattresses are very badly damaged. Toilets and showers the best bit of the rooms by far. There's an Aircon only allowed past 9pm rule, which seems a bit extreme and the rooms turn into a sweat box
    England, All Male Group, 25-30
Read all reviews

Facilities

Free
  • Free Breakfast
  • Free City Maps
  • Free Internet Access
  • Free Parking
  • Free WiFi
  • Linen Included
General
  • BBQ
  • Bicycle Parking
  • Book Exchange
  • Common Room
  • Dryer
  • Fridge/Freezer
  • Hot Showers
  • Iron / Ironing Board
  • Microwave
  • Outdoor Swimming Pool
  • Outdoor Terrace
  • Parking
  • Reading Light
  • Self-Catering Facilities
  • Swimming Pool
  • Utensils
  • Washing Machine
  • Wheelchair Friendly
Services
  • Bicycle Hire
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
  • Reception (limited hours)
  • Shuttle Bus
  • Tours/Travel Desk
Food & Drink
  • Tea & Coffee Making Facilities
  • Vending Machines
Entertainment
  • Board Games
  • DVD's
  • Pool Table
  • Wi-Fi


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