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Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.

  • In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

Cancellations made 48 hours prior to the date of your arrival will be charged 1 night .

If you do not show up as per the reservation or cancel within 48 hours, then there will be no refund given.
Hervey Bay Flashpackers management reserves the right to amend or cancel reservations without notice.

Additional Terms and Conditions

HERVEY BAY FLASHPACKERS TERMS & CONDITIONS
Cancellations made 48 hours prior to the date of your arrival will be charged 1 night .

If you do not show up as per the reservation or cancel within 48 hours, then there will be no refund given.
Hervey Bay Flashpackers management reserves the right to amend or cancel reservations without notice.
Government Photo Identification is required upon check in (Passport, Drivers Licence).
Check in time is 2pm.
Arrivals prior to this time can access common facilities until the room is ready.
Late check ins between 11pm and 7am will incur a fee. No refund for early check outs.
Special conditions apply for reservations between the 15th Dec to 15th Jan. Rates are subject to change due to active specials, peak/off peak seasons and special events. Please see specials tab.
Checkout is 10am.
A late fee applies for departures after the stipulated time.
Luggage store is available.
We will attempt to accommodate date-changes but cannot guarantee bed availability.
Extensions are also subject to availability.
If extensions require you to move beds a $10 cleaning fee may apply.
We are a non smoking facility.
Smoking inside the building will result in a cancellation of your booking,
No refund will be given.
Smoking area is provided outside of the building.
We reserve the right to refuse entry to any person deemed by our staff as being disruptive to other guests and or staff.
Guests who are being disruptive will be asked to leave the premises.
Any incidental damages caused during your stay will be charged to the credit card given at the time of the booking.given at the time of the booking.

The following group types are not accepted by this hostel: Stag/Hen/Bachelor Party If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

1/17

Flashpackers Hervey Bay

Book more than 3 days in advance for Free Cancellation.
7.8
  • Great Location
  • Marvellous Staff
  • Excellent Cleanliness
Read all reviews

Property Description

Flashpackers Hervey Bay is your top choice for a great time.
We are only a 4 minute walk to our pristine local beach, and only a boat-ride away the beautiful beaches Fraser Island, So we will understand when you want to extend your stay!

Not only do we offer an FREE bus pickup and dropoff 7am-11am and 2pm-10pm plus the standards you expect in a FLASHpackers like free unlimited WiFi , a resort pool , sandy volley ball court, indoor cinema, huge well equipped kitchen with FREE daily breakfast and amazing hot showers but we ALSO offer FREE DAILY activities including:
Monday: Wine and cheese
Tuesday: Popcorn Night
Wednesday: Ice Cream Party
Thursday: Popcorn Night
Friday: Sausage Sizzle
Sunday: Pancake breakfast
Also FREE car parking available :)

We pride ourselves on our exceptional customer service and love to go the extra mile to make all our guests feel welcomed and at home here.
Our amazing staff at our tour desk can advise and book all of your local Fraser Island trips and Whale Watching Tours!

General Policy
HERVEY BAY FLASHPACKERS TERMS & CONDITIONS Cancellations made 48h prior to the date of your arrival will be charged 1 night .

If you do not show up as per the reservation or cancel within 48 hours, then there will be no refund given. Hervey Bay Flashpackers management reserves the right to amend or cancel reservations without notice.
Government Photo Identification is required upon check in (Passport, Drivers Licence).
Check in time is 2pm.
Arrivals prior to this time can access common facilities until the room is ready.
Late check ins between 11pm and 7am will incur a fee. No refund for early check outs.
Special conditions apply for reservations between the 15th Dec to 15th Jan. Rates are subject to change due to active specials, peak/off peak seasons and special events. Please see specials tab.
Checkout is 10am.
A late fee applies for departures after the stipulated time.
Luggage store is available.
We will attempt to accommodate date-changes but cannot guarantee bed availability.
Extensions are also subject to availability.
If extensions require you to move beds a $10 cleaning fee may apply.
We are a non smoking facility.
Smoking inside the building will result in a cancellation of your booking,
No refund will be given.
Smoking area is provided outside of the building.
We reserve the right to refuse entry to any person deemed by our staff as being disruptive to other guests and or staff.
Guests who are being disruptive will be asked to leave the premises.
Any incidental damages caused during your stay will be charged to the credit card given at the time of the booking.given at the time of the booking. View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 8.1

  • Security 7.8

  • Location 7.5

  • Staff 8.1

  • Atmosphere 6.9

  • Cleanliness 8.1

  • Facilities 8.3


Latest Reviews

  • 10.0

    Superb

    13 Aug 2022
    Tucked all boxes. Great value
    Australia, Female, 41+
  • 10.0

    Superb

    20 Jul 2022
    What a place. Locally run, clean, value for money. Location is ok, but free shuttle service from the greyhound stop and to the supermarket makes it perfect. And what a legend Nathan is
    England, Male, 31-40
  • 10.0

    Superb

    08 Jul 2022
    Loved my stay, great staff, facilities would come again!
    England, Female, 18-24
  • 9.7

    Superb

    24 Jun 2022
    Great spot, super clean and really friendly staff
    Wales, Female, 18-24
  • 8.0

    Fabulous

    14 Sep 2022
    The staff were fantastic and went above and beyond to help with anything and anyone. The social events in the evening were really good fun. There was some confusion over whether they were running a shuttle to greyhound or not. This was resolved though.
    England, Female, 18-24
  • 8.0

    Fabulous

    05 Sep 2022
    Stayed in a 8 bed mixed dorm. Staff were lovely and picked us up from the Greyhound Bus. Good atmosphere and lots of hobs in the kitchen. Plenty of things to do in hostel, from planned evenings to pool tables. No lockers or light/plugs at bedside though
    Scotland, Female, 18-24
  • 6.6

    Good

    13 Jun 2022
    It was alright, room was clean and so was toilet but there were groups of people maybe on a tour?? So kitchen area was regularly busy and hard to meet people at all Also Hervey Bay is a retirement location so only hop over to Fraser don’t stick about here
    England, Female, 18-24
  • 5.7

    Rating

    21 Sep 2022
    Not a bad place to stay, I don’t think Hervey Bay has much to offer in general for younger backpackers bar Fraser Island convenience. The hostel itself was okay room generally quite clean and kitchen was okay and clean and the sausage sizzle was a nice touch. However, the clientele was quite old and hostile and definitely not a backpacking atmosphere. Staff were rarely on reception and not very helpful. Location is also very inconvenient for the greyhound bus stop- have to get a taxi costs like $15 as the t
    Northern Ireland, Male, 18-24
  • 5.1

    Rating

    05 Sep 2022
    We had a great time in the flashpackers hostel. We had some issues with the people in our room, which have been fixed quite quickly if the flashpackers staff. There was a shuttle bus from the bus station to the hostel, as well they had a good offer for free breakfast and some optional activities like free dinner or bike hire. We didn’t feel pretty comfortable because there were not many backpackers and more elderly people.
    Germany, Female, 18-24
  • 3.1

    Rating

    12 Sep 2022
    We didn’t enjoy our stay and wouldn’t recommend this hostel. Most of the staff was not friendly at all. They forgot to give us bed sheets and when we asked for them, they seemed very annoyed. The rooms are very dark and the beds were old and uncomfortable. Overall there was a slightly sketchy vibe to the whole place. The kitchen was messy. However, they do offer to give you a lift to the greyhound bus stop which was very helpful because there weren’t any busses running early in the morning.
    Germany, Female, 18-24
Read all reviews

Facilities

Free
  • Free Breakfast
  • Free City Maps
  • Free Internet Access
  • Free Parking
  • Free WiFi
  • Linen Included
General
  • Air Conditioning
  • BBQ
  • Bicycle Parking
  • Book Exchange
  • Common Room
  • Dryer
  • Fridge/Freezer
  • Hot Showers
  • Iron / Ironing Board
  • Microwave
  • Outdoor Swimming Pool
  • Outdoor Terrace
  • Parking
  • Reading Light
  • Self-Catering Facilities
  • Swimming Pool
  • Utensils
  • Washing Machine
  • Wheelchair Friendly
Services
  • Bicycle Hire
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
  • Reception (limited hours)
  • Shuttle Bus
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Tea & Coffee Making Facilities
  • Vending Machines
Entertainment
  • Board Games
  • Pool Table
  • Wi-Fi


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