Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 7 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Excellent Cleanliness
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Property Description

Flipside Hostel is a Kiwi owned and operated hostel in Hanoi and as New Zealanders, we love a bit of adventure!

We have over 8 years of experience in the backpacker/adventure industry in South East Asia. In this time, we have grown to understand that what makes a country so memorable is to have a real mix of nightlife, culture and of course ADVENTURE!

It doesn’t matter if you’re looking for a cheap, comfortable, clean dorm bed for you and your friends to rest your weary heads, or if you’re looking for a private room for a slice of peace and luxury that we all need from time to time - we have you covered! And they all come with a yummy free breakfast!

On our top level we have a brilliant view of the Hanoi skyline from our awesome rooftop bar. Enjoy the coldest beer in Vietnam and rock out to some banging tunes while you overlook a beautiful sunset and get ready to party the night away with a bunch of like minded travelers before departing on our free nightly pub crawl!

***Property Policies and Conditions***
1).2 days advance notice for free cancellation.
2).Our check out time is before 11am and check in time is after 1pm.
3).We accept cash payment only upon arrival.

At FlipSide Hostel we have check in reception 24 hours a day, 24 hour security and a helpful travel desk open from 6am-10pm.
motorbike parking is available right around the corner from the hostel.
As we have a variety of private rooms and dorms, we can cater for most types of travelers. As long as you're willing to have a good time, come join us! View House Rules

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Reviews & Ratings

  • Value For Money 9.0

  • Security 9.0

  • Location 9.6

  • Staff 9.4

  • Atmosphere 9.1

  • Cleanliness 8.7

  • Facilities 8.5

Latest Reviews

  • 10.0


    15 Oct 2019
    Great hostel in the middle of old town. Dec and the lovely staff made our stay so comfortable. Would highly recommend any of the tours they run!
    Australia, Male, 25-30
  • 10.0


    16 Sep 2019
    Best hostel in Hanoi hands down. The rooms are great and the showers are powerful and hot. Rooftop bar is perfect for that free breakfast every morning or that free beer every evening 😉 True North is the best tour you can do for the Ha Giang loop, and if you get Jack as your guide you will undoubtedly have an awesome time. The staff are amazing , always willing to go out of their way to help you. I will miss this place and it's people for sure. 💕 F x
    England, Mixed Group, 18-24
  • 10.0


    09 Sep 2019
    I rode the Hai Giang loop with True North and it was the best tour I have ever done. The constant views and landscapes has guaranteed me atleast a month of Instagram content. The stop on the first night was elevated by the mud treatments we all received aswell as many a fine Thuoc Lao. Jack was an excellent guide who helped all the guests and always guaranteed a fantastic experience.His knowledge about the sites was second to none.The end suprise blew us all away and I will remember it forever.
    Australia, Male, 18-24
  • 9.7


    01 Oct 2019
    We had a great stay on both Flipside Hostels (Saigon and Hanoi). Staff are super warm, friendly and helpful. Our room was really big and clean. Free welcome drinks and free breakfast are a big plus. Location is perfect.
    Philippines, Couple, 31-40
  • 9.7


    25 Sep 2019
    Staff were friendly and very helpful. I arrived in Hanoi early in the morning and left in the afternoon the next day, so was actually checked out for most of the time, but staff made it easy to storage my luggage, and they actually have a secure luggage area! Staff also gave recommendations on where to go, what to eat, etc. It does get a bit loud from the bar, but the pub crawl leaves by 11, so the noise doesn’t last for long.
    USA, Female, 25-30
  • 9.4


    10 Oct 2019
    Stayed one night before doing the True North tour which I could not recommend highly enough! Brooks was a great tour guide and very helpful as were Declan and Jack with anything else I needed help with.
    Australia, Male, 25-30
  • 9.4


    21 Sep 2019
    Breakfast was not good, wish ac was 24 hrs but overall it was a great place to stay.
    USA, Female, 25-30
  • 8.9


    15 Sep 2019
    Enjoyed 2 nights stay here, very clean and comfortable bunks with great lockaway storage for each person. Bathroom was boiling hot, not very clean and not stocked with toilet roll regularly. Bar area was very cosy and cool. Free beakfast was great. Staff are friendly, helpful, down to earth & cool.
    England, Couple, 25-30
  • 8.6


    05 Sep 2019
    Nice helpful staff in good location. Two huge issues for me. First, theres no air conditioning during the daytime (IN HANOI!!), so expect to melt if you don’t leave your room. Second, the building is 6 floors tall and only accessibly by the skinniest and most awkward staircase in existence. Good luck carrying your suitcase up 5 floors if you’re unlucky. Make sure you ask to use their elevator for supplies to make your life easier.
    Canada, Male, 18-24
  • 8.3


    20 Oct 2019
    Nice location
    Israel, Couple, 25-30
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  • Free Breakfast
  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Towels Included
  • Adaptors
  • Air Conditioning
  • BBQ
  • Bicycle Parking
  • Book Exchange
  • Cable TV
  • Card Phones
  • Ceiling Fan
  • Common Room
  • Hair Dryers
  • Hair Dryers For Hire
  • Hot Showers
  • Jobs Board
  • Key Card Access
  • Meeting Rooms
  • Outdoor Terrace
  • Parking
  • Reading Light
  • Safe Deposit Box
  • Security Lockers
  • Self-Catering Facilities
  • Wheelchair Friendly
  • 24 Hour Reception
  • 24 Hour Security
  • Airport Transfers
  • ATM
  • Bicycle Hire
  • Currency Exchange
  • Housekeeping
  • Internet Access
  • Late check-out
  • Laundry Facilities
  • Luggage Storage
  • Postal Service
  • Reception (limited hours)
  • Shuttle Bus
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Bar
  • Cafe
  • Meals Available
  • Mini-Supermarket
  • Restaurant
  • Tea & Coffee Making Facilities
  • Board Games
  • DVD's
  • Foosball
  • Games Room
  • Nightclub
  • PlayStation
  • Pool Table
  • Wi-Fi
  • Wii