Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 7 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Awesome Cleanliness
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Property Description

Flipside Hostel is a Kiwi owned and operated hostel in Hanoi and as New Zealanders, we love a bit of adventure!

We have over 8 years of experience in the backpacker/adventure industry in South East Asia. In this time, we have grown to understand that what makes a country so memorable is to have a real mix of nightlife, culture and of course ADVENTURE!

It doesn’t matter if you’re looking for a cheap, comfortable, clean dorm bed for you and your friends to rest your weary heads, or if you’re looking for a private room for a slice of peace and luxury that we all need from time to time - we have you covered! And they all come with a yummy free breakfast!

On our top level we have a brilliant view of the Hanoi skyline from our awesome rooftop bar. Enjoy the coldest beer in Vietnam and rock out to some banging tunes while you overlook a beautiful sunset and get ready to party the night away with a bunch of like minded travelers before departing on our free nightly pub crawl!

***Property Policies and Conditions***
1).2 days advance notice for free cancellation.
2).Our check out time is before 11am and check in time is after 1pm.
3).We accept cash payment only upon arrival.

At FlipSide Hostel we have check in reception 24 hours a day, 24 hour security and a helpful travel desk open from 6am-10pm.
motorbike parking is available right around the corner from the hostel.
As we have a variety of private rooms and dorms, we can cater for most types of travelers. As long as you're willing to have a good time, come join us! View House Rules

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Reviews & Ratings

  • Value For Money 8.4

  • Security 8.7

  • Location 9.2

  • Staff 9.1

  • Atmosphere 8.8

  • Cleanliness 7.6

  • Facilities 8.2

Latest Reviews

  • 10.0


    28 Apr 2019
    One of the best hostels I’ve stayed in! I did the true north trip via this hostel and then ended up staying for 5 days after. The staff Chantelle, Luke and Georgia are always on board to help with any questions you have! Would recommend it for anyone staying in Hanoi
    England, Male, 18-24
  • 9.7


    14 May 2019
    Was a good hostel, very easy to meet people. Although we traveled in the off season there wasn’t much of an atmosphere. The staff is very helpful and fun! Location is peak, right in the old quarter. Would definitely stay here again!
    USA, Female, 25-30
  • 9.7


    10 May 2019
    Room was big, beds comfortable, air con&shower good.Rooftop bar was good&breakfast decent.WiFi was fast&staff welcoming. Downsides were that we had a big “window” in our room but was pitch black outside as there was a wall.It was noisy till gone 11, we were on the 2nd floor&heard the bar on the 6th floor.There was no noise curfew which was frustrating.Had people shouting&screaming coming down stairs from the bar or coming in from nights out. Some tried getting into our room on multiple occasions
    England, Couple, 18-24
  • 9.4


    20 May 2019
    Staff is great!! Free beer to meet fellow travelers! Met so many wonderful people here - definitely coming back!
    Germany, Female, 18-24
  • 8.6


    09 May 2019
    Our stay here was alright, the dorms are a good size with lockers underneath. The description says towels were included however we had to put a deposit down if you wanted one. The 4th floor only has 1 bathroom for the floor which isn't convenient. The cleaning staff burst into our room early every morning switching on the big light loudly talking and leaving the door wide open as they leave. Staff were very friendly and welcoming
    Scotland, Mixed Group, 18-24
  • 8.0


    12 May 2019
    Great hostel, however very quiet!
    England, Couple, 18-24
  • 8.0


    12 May 2019
    Great hostel, amazing staff! Breakfast was Hotel quality. Only issue, we found bed bugs on the curtains on the dorm room beds. That being said, Staff immediately moved us and the other girl who was in that dorm with us to another floor, no questions asked.
    Canada, Couple, 25-30
  • 7.4

    Very Good

    01 Jun 2019
    Good location although the hostel wasn’t overally clean. Cool rooftop bar
    Australia, Female, 25-30
  • 7.1

    Very Good

    07 Jun 2019
    Staff were very nice and accommodating. The True North tour was incredible. Did find the hostel pretty lacking in atmosphere, but the staff really tried to get people excited so you can always hang out with them. Facilities were decent.
    Canada, Female, 18-24
  • 4.9


    26 May 2019
    No atmosphere at all even if they really tried hard to create a fake one. They turned off the cooler during the day without a comment. They advertised prices but the bar where you should get the discount didn’t know anything about it. Staff was however friendly.
    Germany, Male, 18-24
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  • Free Breakfast
  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Towels Included
  • Adaptors
  • Air Conditioning
  • BBQ
  • Bicycle Parking
  • Book Exchange
  • Cable TV
  • Card Phones
  • Ceiling Fan
  • Common Room
  • Hair Dryers
  • Hair Dryers For Hire
  • Hot Showers
  • Jobs Board
  • Key Card Access
  • Meeting Rooms
  • Outdoor Terrace
  • Parking
  • Reading Light
  • Safe Deposit Box
  • Security Lockers
  • Self-Catering Facilities
  • Wheelchair Friendly
  • 24 Hour Reception
  • 24 Hour Security
  • Airport Transfers
  • ATM
  • Bicycle Hire
  • Currency Exchange
  • Housekeeping
  • Internet Access
  • Late check-out
  • Laundry Facilities
  • Luggage Storage
  • Postal Service
  • Reception (limited hours)
  • Shuttle Bus
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Bar
  • Cafe
  • Meals Available
  • Mini-Supermarket
  • Restaurant
  • Tea & Coffee Making Facilities
  • Board Games
  • DVD's
  • Foosball
  • Games Room
  • Nightclub
  • PlayStation
  • Pool Table
  • Wi-Fi
  • Wii