Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 7 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Awesome Cleanliness
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Property Description

Flipside Hostel is a Kiwi owned and operated hostel in Hanoi and as New Zealanders, we love a bit of adventure!

We have over 8 years of experience in the backpacker/adventure industry in South East Asia. In this time, we have grown to understand that what makes a country so memorable is to have a real mix of nightlife, culture and of course ADVENTURE!

It doesn’t matter if you’re looking for a cheap, comfortable, clean dorm bed for you and your friends to rest your weary heads, or if you’re looking for a private room for a slice of peace and luxury that we all need from time to time - we have you covered! And they all come with a yummy free breakfast!

On our top level we have a brilliant view of the Hanoi skyline from our awesome rooftop bar. Enjoy the coldest beer in Vietnam and rock out to some banging tunes while you overlook a beautiful sunset and get ready to party the night away with a bunch of like minded travelers before departing on our free nightly pub crawl!

***Property Policies and Conditions***
1).2 days advance notice for free cancellation.
2).Our check out time is before 11am and check in time is after 1pm.
3).We accept cash payment only upon arrival.

At FlipSide Hostel we have check in reception 24 hours a day, 24 hour security and a helpful travel desk open from 6am-10pm.
motorbike parking is available right around the corner from the hostel.
As we have a variety of private rooms and dorms, we can cater for most types of travelers. As long as you're willing to have a good time, come join us! View House Rules

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Reviews & Ratings

  • Value For Money 8.5

  • Security 8.6

  • Location 9.2

  • Staff 9.1

  • Atmosphere 8.6

  • Cleanliness 7.4

  • Facilities 8.0

Latest Reviews

  • 10.0


    03 Apr 2019
    Very sociable atmosphere, beds are large and clean and the staff are so friendly and helpful!
    England, Female, 18-24
  • 10.0


    02 Mar 2019
    Really awesome hostel. The staff is super friendly, knowledgeable, and helpful! It’s a very social hostel so it’s really great for solo travelers. Prime location as well! Free breakfast, and free beer for an hour a day. Definitely stay if you get a chance!
    USA, Female, 18-24
  • 10.0


    28 Feb 2019
    Loved staying here. Was the perfect balance of super clean, and also sociable. I met lots of really cool people at this hostel, due to the well-laid out common areas and free beers at 4 pm (everyday). The staff was super helpful in recommending excursions, fun things to do in the city, and great places to eat. Would definitely recommend!
    USA, Female, 25-30
  • 9.7


    08 Mar 2019
    Flipside was one of the best hostels I've stayed at in a long while. The location was ideal, the atmosphere was great, and the staff were friendly and helpful. I'd happily stay there again.
    USA, Male, 31-40
  • 9.4


    14 Mar 2019
    Great hostel, everyone friendly and great place to meet people and get pissed! Hahah
    England, Couple, 18-24
  • 9.1


    17 Mar 2019
    We had the superior double bed room which was quite nice. Cool and big balcony. You can hear music from the rooftop bar but they always stop it before midnight. They organise Sth every night so it’s easy to mingle. The atmosphere when we stayed was good not incredible though.
    Austria, Male, 25-30
  • 8.9


    14 Mar 2019
    Upon arrival we had a room upgrade which was great. Our room was spacious and had a hot shower with everything that we needed. The staff were really friendly and there was free beer/events every night. The hostel is in a really good location for exploring Hanoi. The cleanliness was average compared to other hostels we had been to and the decor was a bit dated, however this wasn’t an issue for us. My only real negative was that the WiFi was terrible. You could only get it in the lobby.
    England, Female, 25-30
  • 8.6


    13 Apr 2019
    This hostel saved our trip to Hanoi! The staff are super nice and helped us to decide on which halong bay trip to choose from (castaways well worth it). The one downside was the shower which didn't work and the head of it was broken! Apart from that, it was lovely and we would definitely reccomend.
    England, Female, 18-24
  • 8.3


    26 Feb 2019
    Me and my friend stayed two nights here, and the beds were good and the staff was really nice! But two of ur roomies found themselves a price for the night, so hard to sleep haha! But otherwise good hostel
    Norway, Female, 18-24
  • 6.0


    09 Mar 2019
    The shared bathroom was so gross because the water heater was leaking water over the toilet (as well as the toilet occupier). The toilet paper holder was always damp and collected drips of water so the toilet paper came out wet. Also, the floor drain was clogged so taking a shower had to be done in 5 minute increments. The cleaning staff would sometimes clean the room before check out time (while we were sleeping) and slam the room door (while we were sleeping).
    USA, Female, 18-24
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  • Free Breakfast
  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Towels Included
  • Adaptors
  • Air Conditioning
  • BBQ
  • Bicycle Parking
  • Book Exchange
  • Cable TV
  • Card Phones
  • Ceiling Fan
  • Common Room
  • Hair Dryers
  • Hair Dryers For Hire
  • Hot Showers
  • Jobs Board
  • Key Card Access
  • Meeting Rooms
  • Outdoor Terrace
  • Parking
  • Reading Light
  • Safe Deposit Box
  • Security Lockers
  • Self-Catering Facilities
  • Wheelchair Friendly
  • 24 Hour Reception
  • 24 Hour Security
  • Airport Transfers
  • ATM
  • Bicycle Hire
  • Currency Exchange
  • Housekeeping
  • Internet Access
  • Late check-out
  • Laundry Facilities
  • Luggage Storage
  • Postal Service
  • Reception (limited hours)
  • Shuttle Bus
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Bar
  • Cafe
  • Meals Available
  • Mini-Supermarket
  • Restaurant
  • Tea & Coffee Making Facilities
  • Board Games
  • DVD's
  • Foosball
  • Games Room
  • Nightclub
  • PlayStation
  • Pool Table
  • Wi-Fi
  • Wii