Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 3 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Excellent Cleanliness
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Property Description

Flipside Hostel is a Kiwi owned and operated hostel in Hanoi and as New Zealanders, we love a bit of adventure!

We have over 8 years of experience in the backpacker/adventure industry in South East Asia. In this time, we have grown to understand that what makes a country so memorable is to have a real mix of nightlife, culture and of course ADVENTURE!

It doesn’t matter if you’re looking for a cheap, comfortable, clean dorm bed for you and your friends to rest your weary heads, or if you’re looking for a private room for a slice of peace and luxury that we all need from time to time - we have you covered! And they all come with a yummy free breakfast!

On our top level we have a brilliant view of the Hanoi skyline from our awesome rooftop bar. Enjoy the coldest beer in Vietnam and rock out to some banging tunes while you overlook a beautiful sunset and get ready to party the night away with a bunch of like minded travelers before departing on our free nightly pub crawl!

***Property Policies and Conditions***
1).2 days advance notice for free cancellation.
2).Our check out time is before 11am and check in time is after 1pm.
3).We accept cash payment only upon arrival.

At FlipSide Hostel we have check in reception 24 hours a day, 24 hour security and a helpful travel desk open from 6am-10pm.
motorbike parking is available right around the corner from the hostel.
As we have a variety of private rooms and dorms, we can cater for most types of travelers. As long as you're willing to have a good time, come join us! View House Rules

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Reviews & Ratings

  • Value For Money 8.7

  • Security 8.7

  • Location 9.5

  • Staff 9.2

  • Atmosphere 9.0

  • Cleanliness 8.3

  • Facilities 8.3

Latest Reviews

  • 10.0


    11 Aug 2019
    Fab hostel with great facilities. Rooms are huge and comfy beds. Staff were super helpful and the breakfast is brilliant, nice balance between chill and party! Can’t recommend enough
    England, Female, 18-24
  • 10.0


    03 Aug 2019
    Lovely staff, good location, great stay!
    England, Couple, 25-30
  • 9.7


    02 Aug 2019
    Amazing staff who have the best advise and are willing to help! Nice private rooms! Fun atmosphere! Would stay there again in a heartbeat.
    Australia, Female, 25-30
  • 9.7


    23 Jul 2019
    Truthful friendliness and cares! Mr. Bin is a talented receptionist/manager who spontaneously figures out any help the guests are in need of. He helped me out with an unforeseen visa problem, and successfully arranged sapa transportation in the last minute on weekends. Met some great travellers and hang out in fun. They turn on AC almost all day long in the rooms. Upper bed was quite hard to climb up and down to me. Otherwise, great hostel, and willing to stay again.
    South Korea, Male, 25-30
  • 9.4


    12 Aug 2019
    This was a great hostel to stay in, lots of opportunities for socialising and always events going on. We had problems with a scammer on the way to the hostel and staff were fantastic at helping us sort it out - thank you!! Staff were also really helpful whilst we were there giving us lots of advice and ideas for what to do. See you in HCM, Flipside!
    England, All Female Group, 18-24
  • 9.4


    30 Jul 2019
    We stayed in a private double room which was very spacious and had a modern en-suite bathroom. The staff were very helpful with advice and booking tours etc. Very near to cafes, bars and everything you need. Great roof top bar and overall facilities. Conveniently located. We were recommend to stay here and we were not dissappointed. Flipside are certainly one of the better hostels.
    England, Male, 25-30
  • 9.1


    29 Jul 2019
    Very good, chilled place to stay, great rooftop bar and staff make it more welcoming. Location is ideal for seeing everything and walking the town.
    Scotland, Male, 31-40
  • 8.9


    08 Aug 2019
    Decent hostel in central Hanoi, helpful staff and really comfy beds. A friend and I slept in the female dorm a few times and it was dead quiet (which was great for us cause we love an early night ha) but there was people about in the bar in the evenings if you wanted to be sociable. Would recommend as a base in Hanoi!
    England, Female, 25-30
  • 8.0


    28 Jul 2019
    The hostel overall was a great choice. The staff were amazing and the breakfast was reasonably priced. It was off season and therefore there was no real vibe to speak about and I was alone in my 8 bed dormitory most of the time.
    South Africa, Female, 25-30
  • 6.9


    10 Aug 2019
    Wi-Fi great, Rooftop bar great and conducive to meeting people, free beer at 5 great, but that is where it ends. Have stayed here twice now and both times staff are super slow to responding to anything and need multiple prompts for assistance (all english speaking) Cleaning staff are extremely rude and are in the dorms at 10am (check out is 11) and demanding that you checkout so they can change the sheets when they see fit Any room next to the food lift is incredibly noisy.
    Australia, Couple, 25-30
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  • Free Breakfast
  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Towels Included
  • Adaptors
  • Air Conditioning
  • BBQ
  • Bicycle Parking
  • Book Exchange
  • Cable TV
  • Card Phones
  • Ceiling Fan
  • Common Room
  • Hair Dryers
  • Hair Dryers For Hire
  • Hot Showers
  • Jobs Board
  • Key Card Access
  • Meeting Rooms
  • Outdoor Terrace
  • Parking
  • Reading Light
  • Safe Deposit Box
  • Security Lockers
  • Self-Catering Facilities
  • Wheelchair Friendly
  • 24 Hour Reception
  • 24 Hour Security
  • Airport Transfers
  • ATM
  • Bicycle Hire
  • Currency Exchange
  • Housekeeping
  • Internet Access
  • Late check-out
  • Laundry Facilities
  • Luggage Storage
  • Postal Service
  • Reception (limited hours)
  • Shuttle Bus
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Bar
  • Cafe
  • Meals Available
  • Mini-Supermarket
  • Restaurant
  • Tea & Coffee Making Facilities
  • Board Games
  • DVD's
  • Foosball
  • Games Room
  • Nightclub
  • PlayStation
  • Pool Table
  • Wi-Fi
  • Wii