Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 7 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Excellent Cleanliness
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Property Description

Flipside Hostel is a Kiwi owned and operated hostel in Hanoi and as New Zealanders, we love a bit of adventure!

We have over 8 years of experience in the backpacker/adventure industry in South East Asia. In this time, we have grown to understand that what makes a country so memorable is to have a real mix of nightlife, culture and of course ADVENTURE!

It doesn’t matter if you’re looking for a cheap, comfortable, clean dorm bed for you and your friends to rest your weary heads, or if you’re looking for a private room for a slice of peace and luxury that we all need from time to time - we have you covered! And they all come with a yummy free breakfast!

On our top level we have a brilliant view of the Hanoi skyline from our awesome rooftop bar. Enjoy the coldest beer in Vietnam and rock out to some banging tunes while you overlook a beautiful sunset and get ready to party the night away with a bunch of like minded travelers before departing on our free nightly pub crawl!

***Property Policies and Conditions***
1).2 days advance notice for free cancellation.
2).Our check out time is before 11am and check in time is after 1pm.
3).We accept cash payment only upon arrival.

At FlipSide Hostel we have check in reception 24 hours a day, 24 hour security and a helpful travel desk open from 6am-10pm.
motorbike parking is available right around the corner from the hostel.
As we have a variety of private rooms and dorms, we can cater for most types of travelers. As long as you're willing to have a good time, come join us! View House Rules

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Reviews & Ratings

  • Value For Money 8.9

  • Security 9.3

  • Location 9.7

  • Staff 9.3

  • Atmosphere 8.9

  • Cleanliness 8.8

  • Facilities 8.6

Latest Reviews

  • 10.0


    08 Jan 2020
    We stayed in the suite room, and it was so amazingly awesome. The bed is actually made of stone, installed onto the structure of the building! The bathroom was very clean and modern, with these stylish slate tiles. The bathtub outside was also fun! Oh and there are social events I think every night at the rooftop bar, which is really nice so you get to meet new people and make friends. There is even a pretty decent free breakfast! Location is ideal! Overall, excellent experience.
    Australia, Couple, 25-30
  • 10.0


    06 Jan 2020
    Dorm was nice and clean,will stay again
    Vietnam, Male, 18-24
  • 10.0


    06 Jan 2020
    Nice hostel,all the staff was awesome
    Vietnam, Male, 18-24
  • 10.0


    26 Dec 2019
    Great views and good amenities
    USA, Male, 25-30
  • 9.4


    10 Jan 2020
    Great overall Hostel, one of our favourites on this trip. Great staff & a good vibe for meeting new people whether you want to party or take it easy. We also did the True North tour (Ha Giang) which was the highlight of our Vietnam trip. Brooks was an unreal guide and did a brilliant job of managing 20 people for 4 days - without a single issue! Highly recommend this tour regardless of your ‘riding ability’, see it for yourself as the pictures do NOT do it justice!
    Australia, Male, 25-30
  • 9.4


    02 Jan 2020
    Amazing location and great value for money, staff were so helpful and friendly, gave us loads of advice on which things to do whilst in Hanoi. Breakfast was included which was good, showers were cold (which might have been temporary) but other than that would definitely recommend!
    England, Male, 25-30
  • 9.1


    30 Dec 2019
    Great location, facilities, price, atmosphere etc. We had a large clean private room, and were upgraded to a 3-person with no extra charge. Only issue was a bathroom smell, which was likely caused by previous guests flushing toilet roll.
    Wales, Couple, 25-30
  • 8.9


    31 Dec 2019
    Staff were great, beds were clean, met some really great people here too. Rooftop bars nice too. Although the room smelt of sewage from time to time and I couldn’t lock my belongings up because there was a padlock stuck on my locker. Would not buy food there either. Everything was very expensive. Spent as much on breakfast as the price of the room
    Australia, Male, 18-24
  • 8.6


    12 Jan 2020
    Cool place to stay with decent beds. Bathroom in our room clearly had some plumbing issues but otherwise a fun place to stay with loads going on and attracts lots of cool people to meet. Kitchen staff also make a lottttt of noise early on in the morning which is frustrating but otherwise a fine place to stay!
    New Zealand, Female, 18-24
  • 8.6


    23 Dec 2019
    Great place to stay if you want high quality facilities, informative and excellent staff (who are willing to book day trips for you) and in an ideal location to explore the sights and sounds of Hanoi. One of the best private rooms I've stayed in worldwide and free breakfast every morning is an added bonus.
    England, Male, 25-30
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  • Free Breakfast
  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Towels Included
  • Adaptors
  • Air Conditioning
  • BBQ
  • Bicycle Parking
  • Book Exchange
  • Cable TV
  • Card Phones
  • Ceiling Fan
  • Common Room
  • Hair Dryers
  • Hair Dryers For Hire
  • Hot Showers
  • Jobs Board
  • Key Card Access
  • Meeting Rooms
  • Outdoor Terrace
  • Parking
  • Reading Light
  • Safe Deposit Box
  • Security Lockers
  • Self-Catering Facilities
  • Wheelchair Friendly
  • 24 Hour Reception
  • 24 Hour Security
  • Airport Transfers
  • ATM
  • Bicycle Hire
  • Currency Exchange
  • Housekeeping
  • Internet Access
  • Late check-out
  • Laundry Facilities
  • Luggage Storage
  • Postal Service
  • Reception (limited hours)
  • Shuttle Bus
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Bar
  • Cafe
  • Meals Available
  • Mini-Supermarket
  • Restaurant
  • Tea & Coffee Making Facilities
  • Board Games
  • DVD's
  • Foosball
  • Games Room
  • Nightclub
  • PlayStation
  • Pool Table
  • Wi-Fi
  • Wii