Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 3 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Excellent Cleanliness
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Property Description

Flipside Hostel is a Kiwi owned and operated hostel in Hanoi and as New Zealanders, we love a bit of adventure!

We have over 8 years of experience in the backpacker/adventure industry in South East Asia. In this time, we have grown to understand that what makes a country so memorable is to have a real mix of nightlife, culture and of course ADVENTURE!

It doesn’t matter if you’re looking for a cheap, comfortable, clean dorm bed for you and your friends to rest your weary heads, or if you’re looking for a private room for a slice of peace and luxury that we all need from time to time - we have you covered! And they all come with a yummy free breakfast!

On our top level we have a brilliant view of the Hanoi skyline from our awesome rooftop bar. Enjoy the coldest beer in Vietnam and rock out to some banging tunes while you overlook a beautiful sunset and get ready to party the night away with a bunch of like minded travelers before departing on our free nightly pub crawl!

***Property Policies and Conditions***
1).2 days advance notice for free cancellation.
2).Our check out time is before 11am and check in time is after 1pm.
3).We accept cash payment only upon arrival.

At FlipSide Hostel we have check in reception 24 hours a day, 24 hour security and a helpful travel desk open from 6am-10pm.
motorbike parking is available right around the corner from the hostel.
As we have a variety of private rooms and dorms, we can cater for most types of travelers. As long as you're willing to have a good time, come join us! View House Rules

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Reviews & Ratings

  • Value For Money 8.3

  • Security 9.4

  • Location 9.7

  • Staff 9.3

  • Atmosphere 9.2

  • Cleanliness 8.6

  • Facilities 8.6

Latest Reviews

  • 10.0


    23 Feb 2020
    Here is the best hostel in Hanoi I've ever stayed. The staffs are so helpful and active - Linh is the sweetest when helping me with all information about food, tour and flights as well, the dorm room is quite comfy! I got one night free when I booked open bus tickets with HCM Flipside OG which didn't expect! Do not miss True North tour. Must do it!! Super amazing!
    Vietnam, Female, 25-30
  • 10.0


    22 Feb 2020
    See you guys in May...!
    Vietnam, Female, 25-30
  • 10.0


    22 Feb 2020
    Mr.Bin,he is a legend....
    USA, Male, 25-30
  • 10.0


    22 Feb 2020
    Very nice hostel
    England, Female, 25-30
  • 10.0


    10 Feb 2020
    Had the best time at flipside. The whole team is super helpful and know everything about the area. They even helped me plan my whole trip north to south, couldn't ask for a better stay. The true north trip was by far the best thing I've ever done and would totally do I again in a heart beat!
    New Zealand, Female, 25-30
  • 10.0


    10 Feb 2020
    True North tour Ha Giang Loop! This was the best thing I did in Vietnam! The hostel itself is great, comfy dorm bed, very sociable and clean. An awesome rooftop bar that's easy to meet fellow travelers, especially if you're a solo backpacker like myself. The view is great and the burger was a nice break from the street food near the hostel. The best thing about this hostel is the staff. They planned my whole trip through Vietnam free of charge. So many good recommendations! I'll be back!
    New Zealand, Male, 31-40
  • 8.9


    08 Mar 2020
    Great spot. Staff were on point, bar/ breakfast was great, and it’s in a prime location. i sprung for a private room and the balcony was incredible.
    Canada, Male, 31-40
  • 8.6


    11 Mar 2020
    Staff here are brilliant and always happy to help. Andy one of the members of staff was great and friendly enjoyed his company
    Wales, Couple, 25-30
  • 8.6


    28 Jan 2020
    When we arrived at the hostel we were greeted with a beer which is a fab start to any hostel stay, the Rooftop bar was nice and the breakfast was good too. The only downfall was the bathroom wasn't the cleanest and was shared between two big dorms.
    England, Female, 18-24
  • 7.1

    Very Good

    05 Feb 2020
    I stayed in a private room in this hostel with my boyfriend on a mixed business/vacation trip. Our room smelt HORRIBLE the whole time, like sewage. The decorations in the room were very nice/modern. The free breakfast is nothing amazing, but it’s decent. The staff were nice, but when we began looking for day trips they seemed to be pursuing only their own and somewhat rude when we didn’t go on their #1 choice. The morning we left for the day trip they straight up said the other trip was better
    USA, Female, 18-24
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  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Adaptors
  • Air Conditioning
  • BBQ
  • Bicycle Parking
  • Book Exchange
  • Cable TV
  • Card Phones
  • Ceiling Fan
  • Common Room
  • Hair Dryers
  • Hair Dryers For Hire
  • Hot Showers
  • Jobs Board
  • Key Card Access
  • Meeting Rooms
  • Outdoor Terrace
  • Parking
  • Reading Light
  • Safe Deposit Box
  • Security Lockers
  • Self-Catering Facilities
  • Wheelchair Friendly
  • 24 Hour Reception
  • 24 Hour Security
  • Airport Transfers
  • ATM
  • Bicycle Hire
  • Currency Exchange
  • Housekeeping
  • Internet Access
  • Late check-out
  • Laundry Facilities
  • Luggage Storage
  • Postal Service
  • Reception (limited hours)
  • Shuttle Bus
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Bar
  • Cafe
  • Meals Available
  • Mini-Supermarket
  • Restaurant
  • Tea & Coffee Making Facilities
  • Board Games
  • DVD's
  • Foosball
  • Games Room
  • Nightclub
  • PlayStation
  • Pool Table
  • Wi-Fi
  • Wii