Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 4 days in advance for Free Cancellation.
  • Perfect Location
  • Marvellous Staff
  • Excellent Cleanliness
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Property Description

The bed and Breakfast Franz House is located right next to the Arno river in the storical center of Florence.
The B&B is furnished in a simple but welcoming way.

The rooms are big and clear. All the rooms have tv, heating.
We have single, double, triple and quad room, ensuite and with share facilities.
Is not allowed to use the kitchen.
Included in the price there is a LIGHT breakfast in your room : instant cappuccino,tea, jam, juice, golden rusks.
FULL Breakfast is served in the breakfast room from 8.30 a.m until 10 : croissant,coffe, cappuccino,sandwich, eggs, juice ,yogurt (Eu 4.00)

There is an internet point for our guests. (free)
Very important!!
Payment only cash on arrival
Following the italian law we are required to see a valid identification document upon check-in.
For citizens of the e.u. : passport or identity card.
For citizens outside the e.u : we can only accept a passport.
If you can not provide a valid document on arrival you will be unable to check-in.
Please note that from the 01/07/11 a new 'tourist tax' ordered by the Florence council wll be put into place. The tax of city is 2 per night per person is compulsory for all guests of Franz House
Check in : from 1.30 p.m. to 8.00 p.m.
Check out: before 10.30 a.m.
Arrival after check in time can be extra charged View House Rules

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Reviews & Ratings

  • Value For Money 6.0

  • Security 6.0

  • Location 10.0

  • Staff 8.0

  • Atmosphere 6.0

  • Cleanliness 8.0

  • Facilities 6.0

Latest Reviews

  • 10.0


    02 Mar 2019
    Excellent experience.
    USA, Male, 31-40
  • 9.7


    11 Jun 2019
    Really nice hostel staff, room looked over the river perfect location
    England, Couple, 18-24
  • 9.7


    24 Mar 2019
    Wonderful room, lovely host, and excellent location.
    USA, Male, 31-40
  • 9.4


    27 Aug 2019
    Franz House was clean, quiet and comfortable. The owner was helpful and friendly.
    USA, Female, 25-30
  • 9.4


    01 Jul 2019
    The location is very central, very convenient. Our room was ready for us and our host even brought extra sheets for us when we needed. We were able to use the refrigerator and the kitchen, which was also very convenient. Everyone was friendly and hosted us great.
    USA, Female, 41+
  • 9.1


    05 Jun 2019
    Paolo was a gracious, welcoming, and accommodating host. Location was phenomenal within walking distance of most tourist attractions. Small, quiet, place.
    USA, Male, 25-30
  • 8.9


    25 Aug 2019
    Paolo’s kingdom at the very heart of Florence is an ultimate place for the foreign traveler. You can easily tell from the way he greets you; a nice conversation that is a good appetizer to your visit in Florence. His place is perfectly located and well maintained. A shared house, where 6 rooms neighbor. The place is very clean, that also refers to the two shared bathrooms. The place is well equipped; that is: great a/c, some furniture, towels, soap etc.
    Israel, Male, 31-40
  • 8.3


    16 Apr 2019
    This is such a cute place to stay! Perfect location and our room looked over the river. There was construction going on outside which was loud and the walls are pretty thin and people above us were loud, but other than that the place is great! I wouldn't really call it a bed and breakfast because you get a breakfast voucher to a pub down the street. We never used that, just went to a little cafe for breakfasts. Paulo is great!!
    USA, Female, 18-24
  • 5.1


    09 May 2019
    This property shouldn’t even be on this site anymore. The owner double booked our room the last night and promised he would find us a different place nearby. The place he found was over a mile away in the opposite direction of the city center and the train station. We had to carry our luggage all the way there and then to the train station our last morning. He still made us pay for the third night! No offers to get us transportation, nothing. The facilities are okay, but I would NEVER stay here!
    USA, Female, 18-24
  • 4.3


    19 May 2019
    This place is basically 5 rooms. Very simple. If told I didn’t know the kitchen was off limits to renters. Photos lie about this place-my room was smaller then my college dorm room! I did not receive the owners email till after I had the person from the bookstore call and felt the owners was unreasonably obtuse, almost rude. I’ll say the location is good but not quiet I’ll stay somewhere else next time.
    USA, Male, 41+
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  • Free Breakfast
  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Air Conditioning
  • Cots Available
  • Elevator
  • Hair Dryers
  • Towels Not Included
  • Fax Service
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
Food & Drink
  • Café
  • Tea & Coffee Making Facilities