Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


Freedom Hostels Cairns

Book more than 7 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Fantastic Cleanliness
Read all reviews

Property Description

Our luxe hostel has been freshly refurbished (June 2019) and offers traditional dorm style accommodation and modern hotel rooms. Get free breakfast, free ultra fast WiFi and friendly local advice.

Freedom Hostel is located on the main strip of Cairns, giving you easy access to the local bars and cafés. If you feel like going for a swim, we’re a 2 min walk from Esplanade Lagoon and the marina where the snorkelling and diving trips depart to the Great Barrier Reef. Most day trips and tours pick up within 100m from the hostel.

• Newly refurbished
• FREE Luggage storage
• FREE Breakfast
• FREE ultra fast WiFi
• FREE Gym access
• Fully equipped communal kitchen and dining area
• 24-hour laundry facilities
• 24-hour reception
• Nightly entertainment and events
• Onsite travel desk

Our private and dorm rooms are more than just a place to rest your head. They’re your home away from home and our rooms have everything you need to chill out after a long day, hang out with friends, or plan your next adventure!

Freedom Hostel Policies & Conditions

-Cancellation policy: 24h before arrival. In case of a late cancellation or No Show, you will be charged the first night of your stay.
-Check in from 13:00.
-Check out at 10:00. Guests must check-out by 10am on their day of departure. Luggage storage is available.
-Freedom accepts cash, EFTPOS, VISA, MasterCard and American Express. This property may pre-authorize your card before arrival.
-Accommodation must be paid in full at or prior to check-in.
-Taxes included.
-Breakfast included.


-24 hour reception
-No curfew
-Age restriction: Persons under the age of 18 are not permitted to stay at Freedom Hostels. Guests staying in dormitory rooms must be aged between 18-35.
-If you have made a reservation for more than one person in a dormitory room, we cannot guarantee that you will be allocated beds in the same room. Please ensure that you make a request at time of your booking and we will do our very best to accommodate your group in one room.
-All guests are required to present valid photo identification upon checking-in. Freedom Hostels will only accept a valid international Passport. Guests without valid photo ID will not be permitted to check-in
-Freedom Hostels Cairns only has stair access into the property. The property is currently unable to support accessibility requirements of mobility impaired persons.
-Noise; We ask that you respect other guests by limiting the amount of noise after 10.00pm.
-Room Keys are to be shown to gain access to hostel after 10pm. Strictly no visitors are permitted after this time. Loss of room key incurs an AU$20.00 charge.
-No animals are allowed in the Hostel with the exception of guide dogs.
-Management reserves all rights to refuse accommodation View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 9.4

  • Security 9.6

  • Location 10.0

  • Staff 9.5

  • Atmosphere 9.1

  • Cleanliness 9.2

  • Facilities 9.4

Latest Reviews

  • 10.0


    09 Jan 2020
    Very clean, very pleasant with very good breakfast 😊
    Hungary, Male, 25-30
  • 10.0


    18 Dec 2019
    As central as it gets, modern building and comfortable rooms with AC, lockers and plus individual lights and sockets, large kitchen and common rooms, friendly staff and a balanced atmosphere amongst guests. One of the best hostels I've ever stayed in, near perfect!
    Portugal, Male, 25-30
  • 10.0


    11 Dec 2019
    Best hostel!!!!
    Germany, Female, 18-24
  • 10.0


    05 Dec 2019
    The best hostel I’ve ever been!
    Germany, Female, 18-24
  • 10.0


    28 Nov 2019
    This is by far the best hostel I’ve stayed at in Australia. Free towel, very good and spacious rooms with big lockers, big kitchen with all the stuff in it you need. Breakfast is great and free gym! Location is also perfect.
    Netherlands, Male, 18-24
  • 10.0


    20 Nov 2019
    Fantastic Hostel! Nice quiet nooks in the hallways to relax if you are not a party animal like myself. Was fairly quiet at night and very clean! Staff do an amazing job of keeping the kitchen clean and the breakfast was delish! Such friendly staff that really try to make you feel at home :) The shampoo and conditioner in the showers was a definite bonus. Cleanest bathrooms I have ever seen in a hostel! Would come back in a second!
    Canada, Female, 25-30
  • 10.0


    20 Nov 2019
    Amazing place to stay! All of the staff were super friendly and were happy to make recommendations even whilst they were off duty. The activities were all great and there was so much to do. The place was really clean and secure. Would recommend to anyone staying in Cairns!
    England, Female, 25-30
  • 9.7


    01 Dec 2019
    I’ve stayed in several hostels and Freedom was the cleanest and brightest one I’ve been at. Front desk was very nice and professional, kitchen was amazingly stocked, bathrooms were spacious and pretty clean, and the bedrooms were light and bright with ample space + comfy beds. The location is so central to all of Cairns and I could walk everywhere. I didn’t partake in any events (too busy) but they seemed fun. Also had meal vouchers for around town. Would 100% stay here again if back in cairns.
    USA, Female, 25-30
  • 8.6


    17 Dec 2019
    Evening activities offered and a really mellow location. Clean rooms and towels provided! They also offered really nice blankets upon request! A quieter hostel with a nice porch but since it's in a mall, some rooms only have sky lights (still plenty of light). Showers weren't the best I've seen but not a deal breaker. A nice place to spend a night or two if you're out and about and they had great air conditioning.
    USA, Female, 18-24
  • 6.9


    15 Nov 2019
    The location is fabulous. Fast internet. Half of the staff were great. The other half were doing the minimal amount of work possible. My main complaint about this place is that it is not clean. It is filthy 24/7. Poop always in the toilets, showers always filthy. “Housekeeping” is a joke! They come in, spray air freshener in the air, and walk out. NOT okay. Don’t believe what you see in the photos on their website. That is not what you will get.
    USA, Female, 25-30
Read all reviews


  • Free Breakfast
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Towels Included
  • Air Conditioning
  • BBQ
  • Ceiling Fan
  • Common Room
  • Dryer
  • Fridge/Freezer
  • Hair Dryers
  • Hot Showers
  • Iron / Ironing Board
  • Microwave
  • Outdoor Terrace
  • Reading Light
  • Security Lockers
  • Self-Catering Facilities
  • Utensils
  • Washing Machine
  • 24 Hour Reception
  • 24 Hour Security
  • Housekeeping
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
  • Tours/Travel Desk
Food & Drink
  • Mini-Supermarket
  • Tea & Coffee Making Facilities
  • Wi-Fi