Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 2 days in advance for Free Cancellation.
  • Perfect Location
  • Marvellous Staff
  • Excellent Cleanliness
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Property Description

Our luxe hostel has been freshly refurbished (June 2019) and offers traditional dorm style accommodation and modern hotel rooms. free ultra fast WiFi and friendly local advice.

Freedom Hostel is located on the main strip of Cairns, giving you easy access to the local bars and cafés. If you feel like going for a swim, we’re a 2 min walk from Esplanade Lagoon and the marina where the snorkelling and diving trips depart to the Great Barrier Reef. Most day trips and tours pick up within 100m from the hostel.

• Newly refurbished
• FREE Luggage storage
• FREE ultra fast WiFi
• Fully equipped communal kitchen and dining area
• 24-hour laundry facilities
• 24-hour reception
• Nightly entertainment and events
• Onsite travel desk

Our private and dorm rooms are more than just a place to rest your head. They’re your home away from home and our rooms have everything you need to chill out after a long day, hang out with friends, or plan your next adventure!

Freedom Hostel Policies & Conditions

-Cancellation policy: 24h before arrival. In case of a late cancellation or No Show, you will be charged the first night of your stay.
-Check in from 13:00.
-Check out at 10:00. Guests must check-out by 10am on their day of departure. Luggage storage is available.
-Freedom accepts cash, EFTPOS, VISA, MasterCard. This property may pre-authorize your card before arrival.
-Accommodation must be paid in full at or prior to check-in.
-Taxes included.


- Reception 9am - 5pm and on call 5pm - 9pm Monday to Friday. On call reception on Saturday and Sundays
-No curfew
-Age restriction: Persons under the age of 18 are not permitted to stay at Freedom Hostels. Guests staying in dormitory rooms must be aged between 18-35.
-If you have made a reservation for more than one person in a dormitory room, we cannot guarantee that you will be allocated beds in the same room. Please ensure that you make a request at time of your booking and we will do our very best to accommodate your group in one room.
-All guests are required to present valid photo identification upon checking-in. Freedom Hostels will only accept a valid international Passport. Guests without valid photo ID will not be permitted to check-in
-Freedom Hostels Cairns only has stair access into the property. The property is currently unable to support accessibility requirements of mobility impaired persons.
-Noise; We ask that you respect other guests by limiting the amount of noise after 10.00pm.
-Room Keys are to be shown to gain access to hostel after 10pm. Strictly no visitors are permitted after this time. Loss of room key incurs an AU$20.00 charge.
-No animals are allowed in the Hostel with the exception of guide dogs.
-Management reserves all rights to refuse accommodation View House Rules

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Reviews & Ratings

  • Value For Money 8.7

  • Security 9.4

  • Location 9.7

  • Staff 8.5

  • Atmosphere 7.8

  • Cleanliness 8.3

  • Facilities 8.4

Latest Reviews

  • 10.0


    12 Feb 2020
    Excellent location downtown close to everything. Helpful staff. Clean and newer hostel. Accommodating with early check in. Very helpful with tour info and bookings!
    Canada, Female, 25-30
  • 10.0


    07 Feb 2020
    Wonderful place. Staff is amazing and helpful. Location absolutely cant be beat. There is always something happening on the patio and around town. 5 min walk to lots of events around town. And 10 mins to snorkeling. Perfect!
    USA, Couple, 18-24
  • 10.0


    28 Jan 2020
    Easily the best hostel I have stayed at. The gym they offer is amazing - easily the best gym I've been to after 6+ years consistent lifting. Very clean, great location and fun.
    Spain, Male, 18-24
  • 9.7


    21 Jan 2020
    Great hostel in walking distance to the main marina/sights. They also offer excursions etc. Beds are comfortable, kitchen is great!
    Ireland, Couple, 25-30
  • 9.4


    25 Mar 2020
    Having good time so far even if in lockdown period !
    Italy, Female, 41+
  • 9.4


    31 Jan 2020
    Great hostel - clean rooms but bathrooms were not so clean. There is free gym access and use of hairdryers/straighteners. We were there for a free BBQ night which was fab - they also catered for vegans and veggies with a yum veggie burger. Free breakfast was nice and they had free rice and pasta for anyone to use which was a nice touch. Location was good!
    England, Couple, 18-24
  • 8.9


    23 Feb 2020
    If you don't like all the noise and loud drunk people at night, then Freedom is the perfect hostel to stay. If you like to party, you can have pre drinks in the hostel with your own alcohol and then go out to Gilligan's (which is a walk of not even 5 minutes). Freedom is a nice and quiet hostel to sleep after a night out.
    Netherlands, Male, 18-24
  • 8.3


    10 Mar 2020
    Great location, really close to reef tours, night market, bar strip and greyhound stop. Bathrooms are clean. Free breakfast is a plus. Not much atmosphere, not much going on in the hostel.
    England, Female, 25-30
  • 8.3


    25 Jan 2020
    The hostel is in a great location, near to the coach park. Annoyingly, there were not enough keys to go around our 8-bed dorm, so couples had to share and some people just had to knock! The roof windows leaked during heavy rain which made one bed in our room unusable! The bathrooms were a decent size but cleanliness could be improved. Slimy floors and debris scattered under seating etc. Often out of hand tissues (I hate communal hand towels, yuck!) Communal area nice and activities on often.
    England, Couple, 25-30
  • 6.3


    03 Feb 2020
    Fantastic location in the middle of Cairns and conveniently right next to a Woolie’s, but unfortunately I didn’t enjoy my stay because the communal areas (the kitchen, shared bathroom) were grimey. There were no paper towels/ clean rags in the kitchen and the kitchen was not well equipped. Showers and bathrooms never had paper towels and felt really dirty, which made me uncomfortable. Though this may be standard at hostels, Freedom is priced as a nicer hostel so it was definitely a letdown.
    USA, Female, 25-30
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  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Towels Included
  • Air Conditioning
  • BBQ
  • Ceiling Fan
  • Common Room
  • Dryer
  • Flexible NRR
  • Fridge/Freezer
  • Hair Dryers
  • Hot Showers
  • Iron / Ironing Board
  • Microwave
  • Outdoor Terrace
  • Reading Light
  • Security Lockers
  • Self-Catering Facilities
  • Utensils
  • Washing Machine
  • 24 Hour Reception
  • 24 Hour Security
  • Housekeeping
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
  • Tours/Travel Desk
Food & Drink
  • Mini-Supermarket
  • Tea & Coffee Making Facilities
  • Wi-Fi