Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

We typically do a sliding scale on cancellation for groups, and this is what it would look like:

From Contract Signature to 120 days prior to arrival date- 10% of ALL estimated room and tax will be forfeited ($XX).

From 120 days to 60 days prior to arrival date- 30% of ALL estimated room and tax will be forfeited ($XX).

From 59 days to 31 days prior to arrival date- 50% of ALL estimated room and tax will be forfeited ($XX).

From 30 days to first day of arrival- 100% of ALL estimated room and tax will be forfeited ($XX).

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


Freehand Los Angeles

Book more than 3 days in advance for Free Cancellation.
  • Perfect Location
  • Marvellous Staff
  • Fantastic Cleanliness
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We love this Hostel!

It gets our thumbs up for consistently high guest reviews.

Property Description

Created for a new generation of travelers, Freehand Los Angeles is truly one of a kind hotel located in Downtown L.A., with spacious suites, hotel rooms and premium shared rooms thoughtfully designed by Roman & Williams. The property also features a rooftop pool and bar, a full-service restaurant, a lobby bar, fitness center and retail shop.

Freehand Los Angeles is housed in the iconic Commercial Exchange building in L.A.’s vibrant Downtown neighborhood. The property is walking distance to unique attractions, restaurants, bars and nightlife, offering both shared and private rooms designed by acclaimed design firm, Roman & Williams.

•226 brand new private and shared rooms designed by Roman & Williams
•Guest Rooms feature large windows and city views
•Walking Distance to Metro station, fashion and financial districts, LA Live, and the best bars and nightlife in Downtown LA
•Rooftop Pool & Bar with 360 degree views of Downtown L.A
•Full service restaurant offering an eclectic menu reflecting the flavors of multicultural Los Angeles
•Rooftop Pool Deck with city views, home to the Broken Shaker bar
•24 hr Fitness Center
•Free Wi-Fi
•$5-$25 USD + taxes per night Facility Fee, varies by room type

Freehand Los Angeles Policies & Conditions:

Cancellation policy: 48 hours before arrival.

Check in from 15:00 to 23:00 .
Check out before 12:00 .

Payment upon arrival by credit cards, debit cards.
This property may pre-authorise your card before arrival.

Taxes not included - occupancy tax 15.70 % per person per night
$5-$25 USD + taxes per night Facility Fee, varies by room type

24 hour Reception.
Guests must be at least 18 years of age to book a room.
Minors must be accompanied by a parent or guardian and booked in a private room.
No curfew.
Pet friendly. (King rooms only)
Non smoking.
Locks for lockers are not provided. View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 8.7

  • Security 9.1

  • Location 9.5

  • Staff 8.6

  • Atmosphere 8.9

  • Cleanliness 9.6

  • Facilities 9.1

Latest Reviews

  • 10.0


    24 Jun 2020
    Wow. This is one of the nicest hostels I've stayed in. Great rooms with tasteful wood bunks, fantastic tiled showers, beautiful space in general, and a very friendly and helpful staff. Right in the heart of DTLA, and it even has a beautiful rooftop pool!
    USA, Male, 41+
  • 9.7


    27 Aug 2020
    It’s expensive, of course, but well worth it! Thanks to the host for squeezing me in on the rooftop.
    USA, Female, 25-30
  • 9.7


    24 Jul 2020
    Was only there for one night but great location and from staying in a private room it was very clean!
    USA, Male, 25-30
  • 9.7


    17 Jul 2020
    I was in a co-ed 4 bedroom hostel, due to COVID it was only 2 people per room so that may impact my experience. having another person in the room didn’t annoy me and at no point did I feel in danger for myself or my property, in fact it was enjoyable. I’m an 18 year old male. definitely worth the price, that said (in the hostel rooms) don’t expect a fridge or TV or much privacy besides the bathroom (had no lock).
    USA, Male, 18-24
  • 9.1


    31 Jul 2020
    The hostel was great and the staff did a great job of answering my questions. The roof was amazing at night (also make sure you make a reservation for pool time or dine-in a few days before you arrive because it’s reservation only since COVID-19). The only thing I didn’t like was that there was no activities, but that has to do with COVID-19 more than anything so I’ll have to come back next year when hopefully things get back to normal.
    USA, Male, 18-24
  • 9.1


    12 Mar 2020
    Stayed here with my girlfriend, staff when I arrived and left was accommodating, polite, and conversational. Left during COVID surge, but I never had any problems here. Freehand is super lively during the evenings which is awesome. Only slight disappointment was that the rooftop wasn't open at this time in Spring! Would definitely stay here again in the future.
    USA, Male, 18-24
  • 8.6


    26 May 2020
    I stayed one night. It was very expensive for a dorm stay ($50). However, with that, you do get access to a small basement gym, a very nice lounge area, and the dorms are decorated quite well - feeling more like an expensive home than a hostel. The staff was very helpful and accomodating to me. It was very quiet and I couldn't access the pool because of Covid. The building is quite nice. The bathrooms are nice as well.
    USA, Male, 31-40
  • 7.7

    Very Good

    12 Oct 2020
    I had a not so good experience with my roomies which is in fact not the hostel’s fault. However, they knew in advance that thre was a local guest doing drugs in the dorm and that would talk to himself the whole night and they didn’t ban him!! There was also a crazy lady yelling at 3 am in the night down the hall. Book, but definitely not the shared dorm or the floors nearby!
    Venezuela, Male, 25-30
  • 7.7

    Very Good

    26 Sep 2020
    COVID-19 hit this business very very hard. I asked for some water they said no COVID-19. I brought my lunch to eat in the huge empty lobby they said no COVID-19. The staff is the worst part about this hostel they have zero empathy. Very nice clean and well maintained hostel.
    USA, Male, 31-40
  • 6.6


    07 Sep 2020
    The place was nice and clean overall. The staff was nice But I was not comfortable for the following reasons so I checked out early: • AC did not work well in the room. • parking overnight fee was expensive ($30) since you have to find nearby parking structures. • there are many transients walking around this area • one guy parked his blanket a few feet away from the front of the hostel and was smoking his glass pipe. • not recommended for single female travelers.
    USA, Female, 41+
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  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Towels Included
  • Air Conditioning
  • Bicycle Parking
  • Breakfast Not Included
  • Common Room
  • Dryer
  • Elevator
  • Fitness Centre
  • Follows Covid-19 sanitation guidance
  • Hair Dryers
  • Hot Showers
  • Key Card Access
  • Meeting Rooms
  • Outdoor Swimming Pool
  • Outdoor Terrace
  • Parking
  • Reading Light
  • Security Lockers
  • Swimming Pool
  • Utensils
  • Washing Machine
  • Wheelchair Friendly
  • 24 Hour Reception
  • 24 Hour Security
  • Airport Transfers
  • ATM
  • Express check-in / out
  • Housekeeping
  • Internet Access
  • Luggage Storage
  • Tours/Travel Desk
Food & Drink
  • Bar
  • Cafe
  • Meals Available
  • Restaurant
  • Nightclub
  • Wi-Fi


  • 2019

    5th, Worldwide Extra Large Hostel

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