Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

We typically do a sliding scale on cancellation for groups, and this is what it would look like:

From Contract Signature to 120 days prior to arrival date- 10% of ALL estimated room and tax will be forfeited ($XX).

From 120 days to 60 days prior to arrival date- 30% of ALL estimated room and tax will be forfeited ($XX).

From 59 days to 31 days prior to arrival date- 50% of ALL estimated room and tax will be forfeited ($XX).

From 30 days to first day of arrival- 100% of ALL estimated room and tax will be forfeited ($XX).

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


Freehand Los Angeles

Book more than 3 days in advance for Free Cancellation.
  • Wonderful Location
  • Marvellous Staff
  • Excellent Cleanliness
Read all reviews
We love this Hostel!

It gets our thumbs up for consistently high guest reviews.

Property Description

Created for a new generation of travelers, Freehand Los Angeles is truly one of a kind hotel located in Downtown L.A., with spacious suites, hotel rooms and premium shared rooms thoughtfully designed by Roman & Williams. The property also features a rooftop pool and bar, a full-service restaurant, a lobby bar, fitness center and retail shop.

Freehand Los Angeles is housed in the iconic Commercial Exchange building in L.A.’s vibrant Downtown neighborhood. The property is walking distance to unique attractions, restaurants, bars and nightlife, offering both shared and private rooms designed by acclaimed design firm, Roman & Williams.

•226 brand new private and shared rooms designed by Roman & Williams
•Guest Rooms feature large windows and city views
•Walking Distance to Metro station, fashion and financial districts, LA Live, and the best bars and nightlife in Downtown LA
•Rooftop Pool & Bar with 360 degree views of Downtown L.A
•Full service restaurant offering an eclectic menu reflecting the flavors of multicultural Los Angeles
•Rooftop Pool Deck with city views, home to the Broken Shaker bar
•24 hr Fitness Center
•Free Wi-Fi
•$5-$25 USD + taxes per night Facility Fee, varies by room type

Freehand Los Angeles Policies & Conditions:

Cancellation policy: 48 hours before arrival.

Check in from 15:00 to 23:00 .
Check out before 12:00 .

Payment upon arrival by credit cards, debit cards.
This property may pre-authorise your card before arrival.
Upon check we require a deposit $50 for our hostel rooms and a deposit of $150 for our private rooms. The deposit would need to be on a valid debit or credit card.

Taxes not included - occupancy tax 15.70 % per person per night
$5-$25 USD + taxes per night Facility Fee, varies by room type

24 hour Reception.
Guests must be at least 18 years of age to book a room.
Minors must be accompanied by a parent or guardian and booked in a private room.
No curfew.
Pet friendly. (King rooms only)
Non smoking.
Locks for lockers are not provided. View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 7.6

  • Security 8.6

  • Location 8.8

  • Staff 8.4

  • Atmosphere 8.1

  • Cleanliness 8.7

  • Facilities 8.3

Latest Reviews

  • 10.0


    24 Nov 2021
    I’m a Muslim Hijabi and this was my first time staying in a hostel so I didn’t know what to expect. It was very hotel like, we had 4 beds in our Female only room, plenty of privacy and our own shared bathroom per room. I would definitely stay here again, I felt extra safe, they have extra large wooden lockers for your stuff. Each person gets one pillow, sheet, light blanket and towel. You’ll need your own shampoo/etc. Upper bunk makes awkward noises but other than that I would give it 5 stars!
    USA, Female, 31-40
  • 10.0


    21 Oct 2021
    Great place to stay! It was very clean
    USA, Female, 25-30
  • 9.7


    26 Oct 2021
    This is one of the finest hostels I've seen in the US. It's 1950s elegance meets 2020s tech, the rooms themselves are solid and were obviously purpose built. As of today it's all typical COVID restriction cr*p, but even so the common area is perfect for getting work done or just having your coffee & danish from next door. DO CHECK OUT THE ROOFTOP if only for the view, or stay for the good vibes & drinks. As a hostel this may seem up there in price, but compared to hotels it's a Ramen dinner.
    USA, Male, 41+
  • 9.4


    29 Nov 2021
    The lobby is amazing. Rally nice to work or spend the evening in an awesome athmosphere. Just didn't liked that additional fees are not fully transparent at time of booking
    Germany, Male, 18-24
  • 8.9


    25 Nov 2021
    Amazing place, very clean, very friendly staff, a great location, love it!
    Egypt, Male, 25-30
  • 8.9


    19 Nov 2021
    As a frequent traveller, I stay in 'cheap' hostels, to more 'stylish' quality hostels. Freehand is a lovely place to add to the mix that adds some sense of lux, BUT all of the hidden fees, high taxes etc., are not cool just to share a nice small room with three others for $70. per night! Should really consider lowering this high pricing... then perhaps more people would use the bar/café/restaurant more frequently. Rooftop wasn't open, which was why I booked, yet was charged a hidden fee still.
    USA, Male, 41+
  • 8.9


    24 Oct 2021
    Good experience with the hostel in general but I was charged an extra $52 just because I booked it from the website.
    France, Male, 25-30
  • 8.3


    19 Nov 2021
    Easily is the best when viewed from a value received/cost angle. If you are planning to walk the city the full day and just go to sleep to the hostel at nice rooms (can be small) this is the right place. Has a coffee and a bar - could save a night.
    Colombia, Male, 25-30
  • 7.7

    Very Good

    07 Oct 2021
    There were no WIFI while I was there and the customer service is not answering my complain at all!! Except from this nice hostel, nice facilities, the rooftop terrace is amazing at day and night! Location is good as well! But quite pricy but I mean it’s LA
    Germany, Female, 18-24
  • 6.6


    19 Nov 2021
    It's definitely a great location in the middle of downtown but what it misses the most is a hostel vibe. Ultimately, it's a hotel selling dorm rooms. You don't get most of the common space and opportunity to talk to fellow travelers. One recommendation is to work on cleaning the rooms more often. The dorm rooms are already small and crammed up. If we don't clean up regularly it can be really depressing.
    India, Male, 25-30
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  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Towels Included
  • Air Conditioning
  • Breakfast Not Included
  • Common Room
  • Dryer
  • Elevator
  • Fitness Centre
  • Follows Covid-19 sanitation guidance
  • Hair Dryers
  • Hot Showers
  • Key Card Access
  • Meeting Rooms
  • Outdoor Swimming Pool
  • Outdoor Terrace
  • Reading Light
  • Security Lockers
  • Swimming Pool
  • Utensils
  • Wheelchair Friendly
  • 24 Hour Reception
  • 24 Hour Security
  • Airport Transfers
  • Express check-in / out
  • Housekeeping
  • Internet Access
  • Luggage Storage
  • Tours/Travel Desk
Food & Drink
  • Bar
  • Cafe
  • Meals Available
  • Restaurant
  • Nightclub
  • Wi-Fi


  • 2019

    5th, Worldwide Extra Large Hostel

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