Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

We typically do a sliding scale on cancellation for groups, and this is what it would look like:

From Contract Signature to 120 days prior to arrival date- 10% of ALL estimated room and tax will be forfeited ($XX).

From 120 days to 60 days prior to arrival date- 30% of ALL estimated room and tax will be forfeited ($XX).

From 59 days to 31 days prior to arrival date- 50% of ALL estimated room and tax will be forfeited ($XX).

From 30 days to first day of arrival- 100% of ALL estimated room and tax will be forfeited ($XX).

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


Freehand Los Angeles

Book more than 7 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Fantastic Cleanliness
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We love this Hostel!

It gets our thumbs up for consistently high guest reviews.

Property Description

Created for a new generation of travelers, Freehand Los Angeles is truly one of a kind hotel located in Downtown L.A., with spacious suites, hotel rooms and premium shared rooms thoughtfully designed by Roman & Williams. The property also features a rooftop pool and bar, a full-service restaurant, a lobby bar, fitness center and retail shop.

Freehand Los Angeles is housed in the iconic Commercial Exchange building in L.A.’s vibrant Downtown neighborhood. The property is walking distance to unique attractions, restaurants, bars and nightlife, offering both shared and private rooms designed by acclaimed design firm, Roman & Williams.

•226 brand new private and shared rooms designed by Roman & Williams
•Guest Rooms feature large windows and city views
•Walking Distance to Metro station, fashion and financial districts, LA Live, and the best bars and nightlife in Downtown LA
•Rooftop Pool & Bar with 360 degree views of Downtown L.A
•Full service restaurant offering an eclectic menu reflecting the flavors of multicultural Los Angeles
•Rooftop Pool Deck with city views, home to the Broken Shaker bar
•24 hr Fitness Center
•Free Wi-Fi
•$5-$25 USD + taxes per night Facility Fee, varies by room type

Freehand Los Angeles Policies & Conditions:

Cancellation policy: 48 hours before arrival.

Check in from 15:00 to 23:00 .
Check out before 12:00 .

Payment upon arrival by credit cards, debit cards.
This property may pre-authorise your card before arrival.

Taxes not included - occupancy tax 15.70 % per person per night
$5-$25 USD + taxes per night Facility Fee, varies by room type

24 hour Reception.
Guests must be at least 18 years of age to book a room.
Minors must be accompanied by a parent or guardian and booked in a private room.
No curfew.
Pet friendly. (King rooms only)
Non smoking.
Locks for lockers are not provided. View House Rules


From the rooftop terrace of the Commercial Exchange Building, make the most of Freehand Los Angeles' downtown location with 360° views of the streets below. Boost your energy levels for a day on your feet discovering the city's highlights by tucking into our free breakfast – or feel the rush of endorphins by starting your day with a visit to the fitness centre! Later, join us for a drink at the bar or a dip in the pool before dinner at one of our restaurants, The Exchange or Café Integral.


We're only a 30-minute drive from LAX Airport and can organise hotel transfers to get you here – just let us know when your flight gets in. You'll find Freehand in an area packed with eclectic restaurants, trendy bars with colourful cocktails and plenty of shops to browse. We have a multilingual tours and activities concierge on hand to make booking day trips out of downtown a little easier. We're four blocks from the nearest metro station so whizzing around the city's no problem.

Rooms and Dorms

Our contemporary rooms (designed by interior stylists Roman & Williams), have something for every kind of traveller. Cedar bunks in the shared dorms have privacy partitions, as well as personal power sockets, reading lights and clothes hooks (beds will be made up with enticing fresh linen for when you arrive!). Rooms with en-suite bathrooms and female-only dorms are available too, as are studios and loft suites with city views and trendy TV dens.

Extras and activities

Swing by Rudolph's Bar for happy hour and a cocktail to go alongside the live entertainment and DJs. Our relaxed common spaces are great hang-out zones after a day of navigating LA with our free city maps, and we've got kitchen facilities where you can knock up your own version of Californian cuisine if you're after a quiet night in. Super-fast free Wi-Fi is available throughout the hostel, so you can Snapchat from wherever you're sitting.

View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 8.6

  • Security 9.5

  • Location 9.2

  • Staff 9.0

  • Atmosphere 9.1

  • Cleanliness 9.4

  • Facilities 9.1

Latest Reviews

  • 10.0


    10 Jan 2020
    Well, overall I was satisfied staying in this hostel. The location is perfect because it’s so close to bus stop and the metro station is just less than 10 minutes walking. To visit Staples Center is just 15 minutes approximately. The place is clean and safe. Perhaps the key card from room at the 13th floor must be fixed because sometimes it’s blipping red when it’s tapped on the door. Very nice and not really expensive in downtown LA!
    Indonesia, Male, 18-24
  • 10.0


    10 Jan 2020
    Very nice bedrooms. Very clean. Excellent food at the rooftop bar. Within walking distance or a $6 Lyft ride from anywhere I needed to go.
    USA, Male, 18-24
  • 10.0


    06 Jan 2020
    Only stayed for 1 night in between cities but I would have liked to stay longer !
    Singapore, Female, 25-30
  • 9.1


    14 Feb 2020
    Great rooftop bar and downstairs area. Could be difficult to meet people of you're travelling alone given how large the place is but really enjoyed my stay
    Australia, Male, 25-30
  • 9.1


    26 Dec 2019
    I absolutely loved staying at freehand the facilities were great and I felt safe and comforts me as a solo traveller. The only think I found issue with was the laddders on the bunk beds. They definitely need to be reconsidered as I found it really hard to get up and down to my bed. I would definitely recommend staying here to people I know.
    Australia, Female, 18-24
  • 8.9


    15 Jan 2020
    Good hostel, however it technology was not robust requiring continual renewing wi fi and the door lock did not operate properly requiring numerous trip to the front desk to reactivate entry card. The housekeeping staff did not take the trash daily. Moreover, the lighting every where was so dim it was difficult to navigate the hallways and room. It was well located near the public transport nexus. The rooms were comfortable.
    USA, Female, 41+
  • 8.6


    31 Dec 2019
    The place is amazing. It just needs a kitchen.
    USA, Male, 25-30
  • 7.7

    Very Good

    07 Jan 2020
    Rooms look nice. I consider bed comfortable and it had little privacy shade. Bathroom didn’t have locks in toilet nor shower and only little space to put any items down. Metro station was with in walking distance which is very handy.
    Finland, Female, 31-40
  • 7.1

    Very Good

    04 Jan 2020
    Hidden fees
    USA, Male, 25-30
  • 6.9


    06 Jan 2020
    Very much more a hotel, very expensive
    Australia, Female, 18-24
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  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Towels Included
  • Air Conditioning
  • Bicycle Parking
  • Breakfast Not Included
  • Common Room
  • Dryer
  • Elevator
  • Fitness Centre
  • Hair Dryers
  • Hot Showers
  • Key Card Access
  • Meeting Rooms
  • Outdoor Swimming Pool
  • Outdoor Terrace
  • Parking
  • Reading Light
  • Security Lockers
  • Swimming Pool
  • Utensils
  • Washing Machine
  • Wheelchair Friendly
  • 24 Hour Reception
  • 24 Hour Security
  • Airport Transfers
  • ATM
  • Express check-in / out
  • Housekeeping
  • Internet Access
  • Luggage Storage
  • Tours/Travel Desk
Food & Drink
  • Bar
  • Cafe
  • Meals Available
  • Restaurant
  • Nightclub
  • Wi-Fi


  • 2019

    5th, Worldwide Extra Large Hostel

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