Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

We typically do a sliding scale on cancellation for groups, and this is what it would look like:

From Contract Signature to 120 days prior to arrival date- 10% of ALL estimated room and tax will be forfeited ($XX).

From 120 days to 60 days prior to arrival date- 30% of ALL estimated room and tax will be forfeited ($XX).

From 59 days to 31 days prior to arrival date- 50% of ALL estimated room and tax will be forfeited ($XX).

From 30 days to first day of arrival- 100% of ALL estimated room and tax will be forfeited ($XX).

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


Freehand Los Angeles

Book more than 3 days in advance for Free Cancellation.
  • Perfect Location
  • Marvellous Staff
  • Excellent Cleanliness
Read all reviews
We love this Hostel!

It gets our thumbs up for consistently high guest reviews.

Property Description

Created for a new generation of travelers, Freehand Los Angeles is truly one of a kind hotel located in Downtown L.A., with spacious suites, hotel rooms and premium shared rooms thoughtfully designed by Roman & Williams. The property also features a rooftop pool and bar, a full-service restaurant, a lobby bar, fitness center and retail shop.

Freehand Los Angeles is housed in the iconic Commercial Exchange building in L.A.’s vibrant Downtown neighborhood. The property is walking distance to unique attractions, restaurants, bars and nightlife, offering both shared and private rooms designed by acclaimed design firm, Roman & Williams.

•226 brand new private and shared rooms designed by Roman & Williams
•Guest Rooms feature large windows and city views
•Walking Distance to Metro station, fashion and financial districts, LA Live, and the best bars and nightlife in Downtown LA
•Rooftop Pool & Bar with 360 degree views of Downtown L.A
•Full service restaurant offering an eclectic menu reflecting the flavors of multicultural Los Angeles
•Rooftop Pool Deck with city views, home to the Broken Shaker bar
•24 hr Fitness Center
•Free Wi-Fi
•$5-$25 USD + taxes per night Facility Fee, varies by room type

Freehand Los Angeles Policies & Conditions:

Cancellation policy: 48 hours before arrival.

Check in from 15:00 to 23:00 .
Check out before 12:00 .

Payment upon arrival by credit cards, debit cards.
This property may pre-authorise your card before arrival.
Upon check we require a deposit $50 for our hostel rooms and a deposit of $150 for our private rooms. The deposit would need to be on a valid debit or credit card.

Taxes not included - occupancy tax 15.70 % per person per night
$5-$25 USD + taxes per night Facility Fee, varies by room type

24 hour Reception.
Guests must be at least 18 years of age to book a room.
Minors must be accompanied by a parent or guardian and booked in a private room.
No curfew.
Pet friendly. (King rooms only)
Non smoking.
Locks for lockers are not provided. View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 7.7

  • Security 8.8

  • Location 9.0

  • Staff 8.4

  • Atmosphere 8.2

  • Cleanliness 8.8

  • Facilities 8.3

Latest Reviews

  • 10.0


    25 Dec 2021
    Perfect place. Very neat lobby luxurious setting, amazing rooftop pool and bistro bar.
    USA, Male, 25-30
  • 10.0


    18 Dec 2021
    Looking for an amazing & clean hostel?... Stay here! The staff are extremely friendly & professional. The restaurant is amazing... Both the food & drinks are DELISH!!! The rooms are kept EXTREMELY CLEAN!!!... And if you'd like fresh blankets, extra blankets, extra pillows, an extra cleaning of your room throughout the day or whatever they are extremely accommodating and will go to the ends of the earth to make sure you are extremely happy with them and their hostel!!! I highly recommend them!
    USA, Female, 31-40
  • 9.7


    02 Jan 2022
    Me and my friend stayed for 5 days here. Originally we were supposed to stay in 8bed mixed dorm, but the front desk guy gave up 4 bed room instead. A nice surprise after a long flight. The room was nice and the atmosphere was perfect for our stay. The location to the metro was nice as well. Would 100% recommend staying here.
    Japan, Male, 25-30
  • 9.4


    25 Dec 2021
    Nice hostel in downtown LA with a hotel vibe (fancy hotel facilities/decor but no social vibe). WiFi fast enough to remote work with a big enough lobby to sit all day.
    USA, Male, 25-30
  • 9.4


    29 Nov 2021
    The lobby is amazing. Rally nice to work or spend the evening in an awesome athmosphere. Just didn't liked that additional fees are not fully transparent at time of booking
    Germany, Male, 18-24
  • 8.9


    15 Dec 2021
    Freehand seems like a great spot even though I didn't have the best stay myself. I hadn't slept in a dorm-style room in a while, and all the noise and people nearby without masks was rather uncomfortable for me. I bet it could be great for the right person at the right time though.
    USA, Male, 18-24
  • 6.9


    11 Jan 2022
    I had a private room and it was nice and clean inside but was right next to the elevator and was super noisy. I had the worst location in the place and did not get much sleep. Building was an amazing design and other than that was a good experience. Personally liked how they included a Bluetooth speaker though mine didn't work in my room. The rain shower was amazing great water pressure and comfortable bed. I honestly would stay here again but must avoid any room next to elevator.
    USA, Male, 31-40
  • 6.9


    29 Dec 2021
    The place was good but I was put with an over medicated or under medicated individual. One room mate left and I stayed behind and was called fat, faggot and other words. I understand bi polar or craziness and when I said I was going to leave he calmed down and we talked and he apologized. No laundry service is not good. It was raining and my sweater shoes and everything else is wet so in a few days we will see what happens to the clothing. I feel it was a little expensive ..
    USA, Male, 31-40
  • 4.0


    26 Nov 2021
    The room I stayed it was super dirty it was a shared room with the worst people ever I hate it I have to leave early due to security
    Mexico, All Female Group, 25-30
  • 2.9


    09 Dec 2021
    It’s not an hostel but an hotel for fancy people! No kitchen and no microwave, boiler, coffee… no free public space neither. the rooftop not free access: you need to pay to go there… the room was so dirty and when asking the reception to clean it, they said there was a planning, so I stayed with the floor with food on it and the bathroom smelling pre. The brand image is for backpacking people but nothing is about « sharing », every basic thing I asked they didn’t have 😢
    France, Female, 18-24
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  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Towels Included
  • Air Conditioning
  • Breakfast Not Included
  • Common Room
  • Dryer
  • Elevator
  • Fitness Centre
  • Follows Covid-19 sanitation guidance
  • Hair Dryers
  • Hot Showers
  • Key Card Access
  • Meeting Rooms
  • Outdoor Swimming Pool
  • Outdoor Terrace
  • Reading Light
  • Security Lockers
  • Swimming Pool
  • Utensils
  • Wheelchair Friendly
  • 24 Hour Reception
  • 24 Hour Security
  • Airport Transfers
  • Express check-in / out
  • Housekeeping
  • Internet Access
  • Luggage Storage
  • Tours/Travel Desk
Food & Drink
  • Bar
  • Cafe
  • Meals Available
  • Restaurant
  • Nightclub
  • Wi-Fi


  • 2019

    5th, Worldwide Extra Large Hostel

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