Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

We typically do a sliding scale on cancellation for groups, and this is what it would look like:

From Contract Signature to 120 days prior to arrival date- 10% of ALL estimated room and tax will be forfeited ($XX).

From 120 days to 60 days prior to arrival date- 30% of ALL estimated room and tax will be forfeited ($XX).

From 59 days to 31 days prior to arrival date- 50% of ALL estimated room and tax will be forfeited ($XX).

From 30 days to first day of arrival- 100% of ALL estimated room and tax will be forfeited ($XX).

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


Freehand Los Angeles

Book more than 3 days in advance for Free Cancellation.
  • Wonderful Location
  • Marvellous Staff
  • Excellent Cleanliness
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We love this Hostel!

It gets our thumbs up for consistently high guest reviews.

Property Description

Created for a new generation of travelers, Freehand Los Angeles is truly one of a kind hotel located in Downtown L.A., with spacious suites, hotel rooms and premium shared rooms thoughtfully designed by Roman & Williams. The property also features a rooftop pool and bar, a full-service restaurant, a lobby bar, fitness center and retail shop.

Freehand Los Angeles is housed in the iconic Commercial Exchange building in L.A.’s vibrant Downtown neighborhood. The property is walking distance to unique attractions, restaurants, bars and nightlife, offering both shared and private rooms designed by acclaimed design firm, Roman & Williams.

•226 brand new private and shared rooms designed by Roman & Williams
•Guest Rooms feature large windows and city views
•Walking Distance to Metro station, fashion and financial districts, LA Live, and the best bars and nightlife in Downtown LA
•Rooftop Pool & Bar with 360 degree views of Downtown L.A
•Full service restaurant offering an eclectic menu reflecting the flavors of multicultural Los Angeles
•Rooftop Pool Deck with city views, home to the Broken Shaker bar
•24 hr Fitness Center
•Free Wi-Fi
•$5-$25 USD + taxes per night Facility Fee, varies by room type

Freehand Los Angeles Policies & Conditions:

Cancellation policy: 48 hours before arrival.

Check in from 15:00 to 23:00 .
Check out before 12:00 .

Payment upon arrival by credit cards, debit cards.
This property may pre-authorise your card before arrival.
Upon check we require a deposit $50 for our hostel rooms and a deposit of $150 for our private rooms. The deposit would need to be on a valid debit or credit card.

Taxes not included - occupancy tax 15.70 % per person per night
$5-$25 USD + taxes per night Facility Fee, varies by room type

24 hour Reception.
Guests must be at least 18 years of age to book a room.
Minors must be accompanied by a parent or guardian and booked in a private room.
No curfew.
Pet friendly. (King rooms only)
Non smoking.
Locks for lockers are not provided. View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 7.5

  • Security 8.3

  • Location 8.6

  • Staff 8.2

  • Atmosphere 7.9

  • Cleanliness 8.5

  • Facilities 8.0

Latest Reviews

  • 10.0


    04 Oct 2021
    I cannot say enough how awesome an experience it was to say here for the first time! From my room rate all the way to the service. Top notch and highly recommend!
    USA, Male, 31-40
  • 10.0


    01 Oct 2021
    Very 👍👏Nice
    USA, Female, 31-40
  • 9.7


    12 Sep 2021
    Great experience overall! The staff at the bar were sometimes pushy but other than that enjoyed my stay!
    Canada, Female, 25-30
  • 9.1


    08 Sep 2021
    I booked a 4 bed mixed. PROS 1. Rooftop SWIMMING POOL/Bar Area (14th floor) 2. CLEANLINESS of rooms 3. STAFF - great CONS 1. PARKING (expensive) - if you bring a car, there's "overnight" parking for $25 (for 24 hours). The hostel's PARKING, valet only, is $49 a day. 2. MORE GUESTS per Room - I book mixed rooms to interact with my roommates. I believe they should group rooms & guests together based on room type chosen. 3. Arrange more group activities for hotel guests
    USA, Male, 31-40
  • 8.3


    27 Sep 2021
    For a hostel it can be a bit pricey but you are also in downtown LA, which is accessible. I stayed in the 4 bed female room and it was really nice, comfy beds, AC, big windows, cool view and big lockers. From the 8th floor and up, you actually get a view of downtown, from the 7th floor and below you get to see the mural from the next building. The elevators get busy as well, it was a good stay overall.
    USA, Female, 25-30
  • 8.0


    11 Sep 2021
    Good stay in the private rooms and we really enjoyed going to the top and enjoying the pool all day!
    USA, Couple, 18-24
  • 7.7

    Very Good

    15 Aug 2021
    Nice hostel, in the center of downtown LA, no kitchen, there is a lobby but doesn't really work like a public space in a normal hostel to meet people. it has a nice rooftop pool with a bar which is LA prices, not very solo traveler friendly.
    Argentina, Male, 25-30
  • 4.9


    11 Aug 2021
    It was a medium stay for me.
    USA, Male, 25-30
  • 4.0


    06 Aug 2021
    Terrible hostel, there are no public areas for people to gather and meet each other. Very old and depressing building, the neighborhood is very sketchy and full of homeless people. I don’t recommend
    USA, Male, 31-40
  • 3.1


    23 Aug 2021
    Extra fee not told before hand, charged more than said. had a sweater stolen & waiter told me my card was blocked & it wasn't!!! Once they get paid, that's all they care about, terrible, inattentive staff. long wait to get anything done. Never stay again.
    American Samoa, Female, 31-40
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  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Towels Included
  • Air Conditioning
  • Breakfast Not Included
  • Common Room
  • Dryer
  • Elevator
  • Fitness Centre
  • Follows Covid-19 sanitation guidance
  • Hair Dryers
  • Hot Showers
  • Key Card Access
  • Meeting Rooms
  • Outdoor Swimming Pool
  • Outdoor Terrace
  • Reading Light
  • Security Lockers
  • Swimming Pool
  • Utensils
  • Wheelchair Friendly
  • 24 Hour Reception
  • 24 Hour Security
  • Airport Transfers
  • Express check-in / out
  • Housekeeping
  • Internet Access
  • Luggage Storage
  • Tours/Travel Desk
Food & Drink
  • Bar
  • Cafe
  • Meals Available
  • Restaurant
  • Nightclub
  • Wi-Fi


  • 2019

    5th, Worldwide Extra Large Hostel

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