Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 1 week prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Junior / Primary School, High / Secondary School, Business Trip, Stag/Hen/Bachelor Party, Sports Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 2 days in advance for Free Cancellation.
  • Wonderful Location
  • Helpful Staff
  • Awesome Cleanliness
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Property Description

Welcome to Gael's! We are conveniently located in the heart of La Condesa, one of Mexico City's fashionable neighborhoods, with its classy nightlife, designer boutiques and beautiful parks creating a cosmopolitan vibe attracting the likes of artists, students and travelers.

We offer super fast Wifi, a free tasty breakfast, 24 hour front desk, all day running hot water. Gael is built on the experience, so come leave a mark and let us leave a mark in you.

GAEL is located in the Condesa neighborhood, within walking distance of some of the city's finest eateries and bars, as well as many of Mexico City's liveliest nightspots.

La Roma, Chapultepec, Zona Rosa, Polanco and El Centro are pretty close to La Condesa.
Local Art galleries, Bookstores, and Cafés are an absolute must.
Beautiful Parque Mexico is just a stroll away.

The rooms are built to give you maximum privacy during your stay: Walls that separate you from the next bed and a curtain to avoid room lighting, create your own private space in a shared room. Power outlets and light available.

GAEL Policies and Conditions:

Cancellation policy: 24h before arrival.

IN: 14:00.
OUT: before 12:00 .

Payment upon arrival by cash, credit cards, debit cards.
This property might pre-authorize your credit card.

Taxes included.
Breakfast included.


The reception service is open 24 hours per day.
No curfew.
Only 18+ View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 6.7

  • Security 6.7

  • Location 8.3

  • Staff 6.0

  • Atmosphere 5.7

  • Cleanliness 7.3

  • Facilities 6.0

Latest Reviews

  • 10.0


    16 Jan 2020
    First, did a lot of research on the safest and most interesting places to stay and Condesa was the clear winner!. GAEL itself is very well managed and maintained by its incredible staff team! Staff were so helpful in answering my logistics questions to really enjoy the city Mexico! (Getting to the hostel, setting up my SIM card and uber) etc. Also just really awesome people! Facilities were comfy and clean! Bedrooms quiet if you needed to sleep too! All praise + Zero complaints! Thank you!!!
    Canada, Female, 31-40
  • 10.0


    27 Dec 2019
    A great hostel in a lovely part of the city. The staff are amazing. The rooftop is a lovely place to other travellers and chill out.. Will be coming back to this place when whenever I am in Mexico City.
    India, Male, 25-30
  • 9.1


    16 Jan 2020
    Stuff is lovely, super friendly, helping and cool. Rooftop is sweet! Location is awesome. Traditional breakfast is delicious.
    Switzerland, Male, 25-30
  • 7.1

    Very Good

    01 Nov 2019
    Gael was okay. Good location - Condesa is a really cool area. Beds were fine although mine didn't have the curtain that some have mentioned in reviews. Staff were lovely but didn't know much about Mexico City! The rooftop is cool but there's not much in the way of other common areas. Met lots of fun people which made my stay fun!
    England, Male, 25-30
  • 6.9


    23 Nov 2019
    Wasn’t really my style. Staff was nice and the place had a good location just wasn’t a very social spot. No bar or anything really to get you involved with anyone else there.
    USA, Male, 25-30
  • 5.7


    02 Nov 2019
    I was underwhelmed by this hostel for several reasons: In general, the hostel needs an update. The room we stayed in (near the kitchen) was very cramped. Also, there was constant noise from people entering the kitchen. Although the beds were made, the room wasn't clean. We rented the entire room, yet there was garbage on top of and in the lockers from previous guests. The kitchen wasn't very clean. To take a shower we had to go up the stairs to the second floor...and so much more
    Colombia, Male, 31-40
  • 5.4


    16 Dec 2019
    Strangely, this hostel was well reviewed online. It looks like some strategic good photos are working well at getting people to stay but when you arrive you realise it’s dirtier, noisier and more cramped than the pictures suggest. No space whatsoever and not as clean as it could be. The door to the room I was in was glass and wouldn’t close properly
    Ireland, Male, 25-30
  • 4.9


    03 Feb 2020
    The atmosphere was not welcoming, the staff (except for two) were not really friendly or helpful. The bunk beds were super squeeky and shook everytime you moved a bit. My room had no windows. Breakfast which was provided was so disappointing I couldn't eat there. On the first day breakfast was shredded cheese and tortillas and some rice porridge. I left the hostel before my reservation ended.
    England, Female, 18-24
  • 4.9


    02 Feb 2020
    Worst hostel experience I've had! Staff are unfriendly, unhelpful and moody. No towels or hair dryers-- and often no toilet paper or soap. No secure way to store your things unless you bring a lock for a tiny locker. Beds so rickety they shake when your bunk mate turns over. No natural communal place to eat so hard to make friends. I switched to another hostel (co-roma) that was only a little more money and it was 10 times better.
    Canada, Female, 25-30
  • 2.0


    30 Mar 2020
    I paid for everything in advance, then COVID19 made my flights cancel, I told them before the trip and they didn't want to gave me my money back, instead they told me I'd be able to use it when I could travel to Mexico, now they don't answer anywhere so I pay for something I didn't get, total cheat Pagué todo por adelantado, cuando llegó el covid19 no quisieron reembolsarme el pago, me dijeron que podría usarlo cuando pueda viajar a México pero ahora no contestan por ningún medio, fui estafada
    Argentina, Female, 25-30
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  • Free Breakfast
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • BBQ
  • Bicycle Parking
  • Book Exchange
  • Cable TV
  • Common Room
  • Fridge/Freezer
  • Hot Showers
  • Iron / Ironing Board
  • Key Card Access
  • Microwave
  • Outdoor Terrace
  • Reading Light
  • Safe Deposit Box
  • Security Lockers
  • Self-Catering Facilities
  • Towels Not Included
  • Utensils
  • 24 Hour Reception
  • 24 Hour Security
  • Airport Transfers
  • Express check-in / out
  • Housekeeping
  • Internet Access
  • Luggage Storage
  • Towels for hire
Food & Drink
  • Cafe
  • Tea & Coffee Making Facilities
  • Vending Machines
  • Board Games
  • Wi-Fi