Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 7 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Fantastic Cleanliness
Read all reviews

Property Description

Welcome to our family hostel „The Gastello Inn“. Our hostel is more than just a place to sleep, you have a tasty free breakfast, a super relaxing chill area with a pool and much more to explore!

Experience a home far away, which is only minutes away from the world famous ruins and the exotic Caribbean beach.

Some fast/fun facts:
- The Mayan ruins are only minutes away
- Every day changing home cooked breakfast
- We are just 25 min to the buzzing downtown area
- Mabel is our super lazy cat, who is never disturbed by anything and always hungry
- There is always a laugh around every corner as life is too short to not laugh

As mentioned above, the Gastello Inn is located in front of the entrance of the Mayan ruins. This has the advantage to be the first to see the ruins in the morning before the crowds arrive.

We have plenty to do and see around the hostel, we have jungle cenotes, a beautiful protected beach and the other Mayan ruins. Everything is easily reached by public transportation, by rented bike or comfortable by taxi.
What makes us different to the other hostels around? We are a family with strong values and loud laughs, we opened the hostel because we wanted to get to know different cultures and share things in common. We have plenty of space to relax in our hammocks, swim in our pool or to cook in the common kitchen.

What we have to offer:
- Free delicious breakfast and coffee
- Great chill-out area with hammocks, swings and a work-out area
- Air-conditioned dorm and private rooms
- Free water refills
- A fully equipped kitchen and lovely common area
- Bike rentals (only 100 Peso)
- Secure parking space

A few details on distance:
By bike:
3 min to the ruin
6 min to the beach
12 min to downtown

By foot:
12 min to the ruins
22 min to the beach
25 min to downtown

Experience it yourself and come and stay with us. We are waiting for you and cannot wait to meet you!

Gastello Inn Tulum terms and conditions:

Cancellation policy: 72h before arrival.
Check in from 15:00 to 22:00 .
Check out before 11:00 .

Payment upon arrival by cash, credit cards, debit cards.
This property may pre-authorise your card before arrival.

Taxes not included - 19.00%
Breakfast included.

Reception hour from 08:00 to 22:00. Check in possible after 22:00, just write us an email to let us know.
No curfew.
Non smoking.
Age restriction: 18+ years only for check in View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 9.6

  • Security 9.4

  • Location 9.0

  • Staff 10.0

  • Atmosphere 9.5

  • Cleanliness 9.6

  • Facilities 9.4

Latest Reviews

  • 10.0


    17 Jan 2020
    I absolutely loved this place. The staff are amazing, not only are they welcoming but they make you feel like family. Breakfast is delicious and the menu changes daily. It’s a chill atmosphere with hammocks, pool, and a swing available. They allow you the full use of the kitchen and provide water. Downtown is about a 20 min walk. But beach access and Tulum ruins are about a 10 min walk. If I’m ever in Tulum again I will be staying there. Absolutely great Place and people !
    USA, Female, 25-30
  • 10.0


    07 Jan 2020
    Hospitality was out of this world we arrived super late yet they still made accommodations for us the breakfast is amazing people are friendly and fanlike atmosphere looking forward to staying there again the owners went above and beyond for us
    USA, Male, 25-30
  • 10.0


    15 Dec 2019
    We had a wonderful stay with the owner, staff and his family. Having stayed there 2 years ago, we were delighted to see how the place has improved so much. The whole family takes part in running the place, the grandparents to the lovely volunteers who cooked us the most delicious breakfast every morning. Thank you very much to everyone
    England, Female, 41+
  • 10.0


    14 Dec 2019
    Encantado con el sitio y con todos los trabajadores del Hostel. Un ambiente bastante agradable. Seguramente vuelva!
    Spain, Male, 25-30
  • 10.0


    04 Dec 2019
    Unbelievable place, so welcoming the family are so nice and always there to help with everything and anything ! Kitchen is unreal pool was beautiful a very good stay for me only downside is the noise from the cars at night other than that highly recommend if you want to be out of town in a very friendly environment
    Australia, Male, 25-30
  • 10.0


    28 Oct 2019
    STRONGLY RECOMMEND!! Diego and his family was sooo nice with us, we felt part of thé family. Also the place is beautiful, many places to hang out in the pool or in the hamacs. Also, the breakfast is delicious; well prepared every morning (usually pancakes OR omelette/nice sandwich). The hostel is 15 min. walk from the tulum ruins and the beach, and you can take a collectivo or rent bikes to go to the city. Finally, ask Diego for cenotes tour, it worth it ! Thank you for your love Gastello xxx
    Canada, Couple, 25-30
  • 9.7


    09 Nov 2019
    The owners are very polite and kind.
    Mexico, Male, 25-30
  • 9.4


    11 Oct 2019
    Diego and his family are the nicest people in the world. Abuela makes delicious breakfast and the place is really nice! Close to the beach and close to the center! Loved it!
    Denmark, Mixed Group, 18-24
  • 9.1


    05 Dec 2019
    Cute family run hostel with breakfast made by la abuelito; perfect location to the ruins, however getting to Tulum center takes a colectivo or bike which can be rented on site. Everybody super helpful; room was next to the main road, a bit noisy; but there are more rooms around the backyard (with pool and hammocks) that are way quieter.
    Germany, Female, 31-40
  • 9.1


    21 Nov 2019
    Wonderful, friendly staff who are welcoming and very helpful. Excellent home cooked breakfast every morning with two options available. Excellent location, easy walk to Mayan ruins and the beach and an easy bike ride into town (cheap bike rental available at the hostel). Really nice communal area with a pool and hammocks. Be aware of mosquitoes, repellent doesn’t always work. Highly recommend.
    Australia, Female, 18-24
Read all reviews


  • Free Breakfast
  • Free Internet Access
  • Free Parking
  • Free WiFi
  • Linen Included
  • Air Conditioning
  • BBQ
  • Bicycle Parking
  • Common Room
  • Cooker
  • Fridge/Freezer
  • Hot Showers
  • Microwave
  • Outdoor Swimming Pool
  • Outdoor Terrace
  • Parking
  • Security Lockers
  • Self-Catering Facilities
  • Swimming Pool
  • Bicycle Hire
  • Housekeeping
  • Internet Access
  • Luggage Storage
  • Reception (limited hours)
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Cafe
  • Wi-Fi