Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 7 days in advance for Free Cancellation.
  • Wonderful Location
  • Superb Staff
  • Fantastic Cleanliness
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Property Description

Gastello Inn is located in front of the entrance of ruins Mayas, the mayor attraction of Tulum, also in this area you will find cenotes and a beautiful beach protected by the reservation, and also it is easy to find any transportation Option because you can reach the bus stop in a few steps, to go to any Cenote, or theme park, or Any beach in the Riviera Maya. It includes the breakfast, and also the guest is count with the use the common kitchen, dining area, swimming pool and relax area with hammocks.

Gastello Inn is 10 minutes away from the Tulum downtown riding a bicycle, and 5 minutes by car.
7 minutes away from the beach riding a bicycle. And you can rent a bicycle for 120 MXN per day with us.
Tulum is small city, so you will be able to know it on a bicycle.

We have private and shared rooms all with bathroom inside. All rooms have air conditioning and hot water shower. The rooms are very good clean by the maid everyday with no charge to the guest.
We have wifi free, and also we have tours offered at reception with charge depending on you selection.

Gastello Inn Tulum terms and conditions:

Cancellation policy: 72h before arrival.

Check in from 15:00 to 22:00 .
Check out before 11:00 .

Payment upon arrival by cash, credit cards, debit cards.
This property may pre-authorise your card before arrival.

Taxes not included - 19.00%
Breakfast included.

Reception hour from 08:00 to 22:00.
No curfew.
Non smoking.
Age restriction: 18+ years only for check in
The maximum period of stay is of 14 days. View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 9.5

  • Security 9.5

  • Location 8.2

  • Staff 9.7

  • Atmosphere 9.2

  • Cleanliness 9.6

  • Facilities 9.5

Latest Reviews

  • 10.0


    24 Jul 2019
    Upon arrival we realised we had made a mistake on our booking, Diago rectified it straight away with no problem at all. We stayed here for 3 nights, Diego and his family couldn’t do enough for you! The breakfast was amazing with 2 different choices daily, the rooms were clean and the showers were good. Amazing hostel, would deffo stay here again if we come back to Tulum!
    England, Couple, 18-24
  • 9.7


    07 Jul 2019
    I had the most amazing time there, the staff are really nice and helpful, the place is gorgeous and clean, and the breakfast is amazing. Definitely recommended.
    Iran, Female, 18-24
  • 9.7


    06 Jul 2019
    It was a great hostel, really nicely decorated with a pool and free breakfast included. The beds were big and the rooms were really spacious. Diego made our stay so great and was so helpful with everything!
    England, Female, 18-24
  • 9.4


    11 Oct 2019
    Diego and his family are the nicest people in the world. Abuela makes delicious breakfast and the place is really nice! Close to the beach and close to the center! Loved it!
    Denmark, Mixed Group, 18-24
  • 9.4


    22 Aug 2019
    Such a cute hostel and right across the street from the ruins and the beach. Diego and his family are the sweetest people, I couldn’t thank them enough for their hospitality. Breakfast is amazing. Rooms are clean. WiFi is super strong and across the entire property. Super relaxed, calm, and lovely place.
    Germany, Female, 18-24
  • 9.4


    28 Jun 2019
    Gastello Inn is a lovely family run hostel. The hostel itself was beautiful, with a pool and hammocks besides it. The 4 man dorm was basic, but lived up to the price. The A/C, although a bit noisy worked perfectly. Breakfast is included and is amazing, first morning we got ham omelette and the second cinnamon pancakes with fruit. The highlight of the stay was the staff. They were so lovely and made us feel so welcome, as well as helping us out with any information.
    England, Couple, 18-24
  • 9.4


    26 Jun 2019
    We loved our stay at Gastello Inn! Diego and his parents (and the kitten) were very welcoming and helpful, by the time we left it felt like saying goodbye to family. The breakfasts were very delicious and there was strong WiFi. The hostel was quite quiet when we were there but I think that was due to it being off season. The hostel was a bit far from downtown, a 15 minute bike ride, but it was right next to the ruins and beach. We would definitely recommend staying here.
    USA, Mixed Group, 18-24
  • 9.1


    02 Sep 2019
    Everyone there was so helpful. And very patient with my pidgin Spanish. It’s been over 30 years since I’ve been in a hostel setting & then I was doing the bigger rooms, so I was a little put off by how close the bathroom door (and sink) were to one of the beds, but the fact that there was a bathroom *in* the room made up for it. It was too hot for me to explore but I’m thinking about coming back for Xmas. If I do, I’d definitely stay here again.
    USA, Female, 41+
  • 9.1


    25 Jul 2019
    We stayed here for one night to see the ruins in tulum and the beach next to them. Perfect location for this. Diego and his family are so kind and helpful, they made us so welcome. We managed to get a shuttle bus into tulum Centro for 20 pesos so if you don’t mind doing this it’s great. The hostel is so relaxed and the breakfast was excellent !
    England, Female, 18-24
  • 8.9


    25 Jun 2019
    Super friendly and helpful staff. Especially the Cenote Tour they recomended was great. The hostel itself is a bit far from the center but easy to get to with a biked or a collective taxi. The (free) breakfast was the best we had while travelling around!
    Finland, Female, 18-24
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  • Free Breakfast
  • Free Internet Access
  • Free WiFi
  • Air Conditioning
  • BBQ
  • Bicycle Parking
  • Cooker
  • Dishwasher
  • Fridge/Freezer
  • Hot Showers
  • Microwave
  • Outdoor Swimming Pool
  • Security Lockers
  • Self-Catering Facilities
  • Swimming Pool
  • Bicycle Hire
  • Housekeeping
  • Internet Access
  • Reception (limited hours)
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Cafe
  • Wi-Fi