Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 4 days in advance for Free Cancellation.
  • Wonderful Location
  • Superb Staff
  • Fantastic Cleanliness
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Property Description

The service of Breakfast is unavailable at this time because of COVID-19 prevention.

Welcome to our family hostel „The Gastello Inn“. Our hostel is more than just a place to sleep, a super relaxing chill area with a pool and much more to explore!

Experience a home far away, which is only minutes away from the world famous ruins and the exotic Caribbean beach.

Some fast/fun facts:
- The Mayan ruins are only minutes away
- Every day changing home cooked breakfast (not available due to COVID-19)
- We are just 25 min to the buzzing downtown area
- Mabel is our super lazy cat, who is never disturbed by anything and always hungry
- There is always a laugh around every corner as life is too short to not laugh

As mentioned above, the Gastello Inn is located in front of the entrance of the Mayan ruins. This has the advantage to be the first to see the ruins in the morning before the crowds arrive.

We have plenty to do and see around the hostel, we have jungle cenotes, a beautiful protected beach and the other Mayan ruins. Everything is easily reached by public transportation, by rented bike or comfortable by taxi.
What makes us different to the other hostels around? We are a family with strong values and loud laughs, we opened the hostel because we wanted to get to know different cultures and share things in common. We have plenty of space to relax in our hammocks, swim in our pool or to cook in the common kitchen.

What we have to offer:
- Free delicious breakfast and coffee (Not available due to COVID-19 prevention)
- Great chill-out area with hammocks, swings and a work-out area
- Air-conditioned dorm and private rooms from (8 pm to 8 am)
- Free water refills
- A fully equipped kitchen and lovely common area (Not available due to COVID-19 prevention)
- Bike rentals (only 120 Peso)
- Secure parking space

A few details on distance:
By bike:
3 min to the ruin
6 min to the beach
12 min to downtown

By foot:
12 min to the ruins
22 min to the beach
25 min to downtown

Experience it yourself and come and stay with us. We are waiting for you and cannot wait to meet you!

Gastello Inn Tulum terms and conditions:

Cancellation policy: 72h before arrival.
Check in from 15:00 to 20:00 .
Check out before 11:00 .

Payment upon arrival by cash, credit cards, debit cards.
This property may pre-authorise your card before arrival.

Taxes not included - 19.00%
Breakfast included (not available due to COVID-19).

Reception hour from 08:00 to 22:00. Check in possible after 22:00, just write us an email to let us know.
No curfew.
Non smoking.
Age restriction: 18+ years only for check in View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 8.6

  • Security 9.0

  • Location 8.0

  • Staff 9.6

  • Atmosphere 8.6

  • Cleanliness 9.0

  • Facilities 8.0

Latest Reviews

  • 10.0


    29 Dec 2020
    Nice place. Clean. Close enough to beach and tulum Centro. Bikes for rent. Cool hammock area to chill out and recover from festivities
    USA, Male, 25-30
  • 10.0


    10 Nov 2020
    Excellent hostel! Incredibly clean, comfortable. Wonderful owners. 5 minute walk from Mayan ruins. Easy access to all the fun, but away from all the party noise.
    USA, All Female Group, 25-30
  • 10.0


    08 Mar 2020
    Great location between the beach and the town. Friendly and welcoming staff. Very good breakfast.
    Canada, Male, 41+
  • 9.7


    05 Mar 2021
    Great Place, Needed a place to spend the night, but would have stayed longer.
    Iran, Male, 31-40
  • 9.4


    27 Dec 2020
    Great place to stay! The owner and his family are very friendly and accomodating. Room was cleaned spotless every day. The inn is directly accross from the tulum ruins, with a few shops and restaurants close by. 40 minute walk or 5 minute taxi/collectivo from tulum centro. Loved the free bike rentals! My only complaint is that the window curtains are transparent and the room does not get completely dark even at night. Would absolutely stay again
    Canada, Mixed Group, 25-30
  • 9.1


    28 Feb 2020
    I had a good stay. Friendly staff.
    Canada, Male, 25-30
  • 9.1


    24 Feb 2020
    I booked this at the recommendation of another traveler and ended up extending my stay! It's quiet and close to the ruins, which is what I wanted. The hammocks are super comfy, and the rotating breakfast menu is awesome. Very clean, although the dorm bathroom could use an update. The staff were friendly, and I loved the cenote tour I booked through them. A great place to relax, it is easy to get to town with a bicycle or colectivo, and there is an excellent local restaurant just down the road.
    Canada, Female, 18-24
  • 7.7

    Very Good

    27 Feb 2020
    if you're in Tulum SOLELY for the ruins, you will love this location. You can get there in 15 minutes by foot. Same with the beaches surrounding the ruins area. However if you're in Tulum for downtown and to have a great selection of restaurants and bars, this is not ideal as you'll have to take a bus or taxi to get there. Also, the hostel itself is no frills, which means not even towels in the rooms. And the AC only available at night. Staff was very friendly.
    Canada, Male, 31-40
  • 7.1

    Very Good

    29 Feb 2020
    For us Gastello was just too far from town. It was down a long high way and you really needed bikes or the collectivo to get there. If you want to stay out of town its nice. The staff were helpful and friendly and the chill out spaces wa very relaxed. You really need to either go to town or cook yourself as there are no real options for food nearby
    England, Couple, 25-30
  • 3.1


    23 Sep 2020
    The hotel manager was nice and gave us the money back because he understood that the place was not clean and there was noises of construction. Anyway I don’t understand why did you charge me a commission for this terrible experience?????
    Israel, Female, 18-24
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  • Free Internet Access
  • Free Parking
  • Free WiFi
  • Linen Included
  • Air Conditioning
  • BBQ
  • Bicycle Parking
  • Breakfast Not Included
  • Common Room
  • Fridge/Freezer
  • Hot Showers
  • Microwave
  • Outdoor Swimming Pool
  • Outdoor Terrace
  • Parking
  • Security Lockers
  • Swimming Pool
  • Bicycle Hire
  • Housekeeping
  • Internet Access
  • Luggage Storage
  • Reception (limited hours)
  • Tours/Travel Desk
  • Towels for hire
  • Wi-Fi