Things to Note
Hostel Terms & Conditions:
Rules check-in and check-out
Required at check-in: passport, credit card (if needed) and cash deposit for incidental charges. There is a certain set of rules, you will read and sign at the time of registration. you need to know and follow.
The name on the reservation must match with the name specified in the passport. In case of discrepancy, the reservation will be cancelled without return of the paid amount of the reservation.
Special requests cannot be guaranteed, only by written request, day previously contact by e-mail in advance to make arrangements.
Service check-in or check-out during non-working hours (from 21:00 pm-7:00 am) extra pay according to the following tariffs:
Check-in: 14:00 pm - 21:00 pm
Late check-in 21:00 pm - 00:00 am $25
Early check-in 07:00 am - 14:00 pm $5 per hour
Check-in after 00:00 am (is not possible)
Check-out: 07:00 am - 11:00 am
Late check-out 11:00 am - 13:00 pm $5 per hour
DayPass (5 hours) 11:00 am - 16:00 pm $15
DayPass (10 hours) 11:00 am - 22:00 pm $20
Early check-out 00:00 am - 07:00 am $25
Rules of payment
Payment upon arrival by cash (NO credit cards), currency in US Dollars. If you would like to pay in Dominican Peso or Euros, payment will be calculated with the hostel exchange rate.
Please note that the reservation price is specified in dollars or euros is indicative only, booking amount may vary depending on the rate of the local currency, the Dominican peso, at the rate of GAVA hostel on the day of payment.
Amount paid for the service is not returnable.
Keys are issued during check-in, a guarantee Deposit for the safety of the hostel property and compliance with all internal rules of the hostel. Deposit is take away in case of any violation of the rules and damages to hostel property.
If the amount of damages to hostel property more Deposit, you will need to add the necessary amount. Deposit is refundable at the time of departure, at the return of property and the observance of the rules.
Note: repeated violation of the following rules, after notification of violation, the Deposit will be charged.
• Linen and towels change to fresh every 4 days after arrival (on request). Service on request change of linen or towels separately before this time, for an additional fee of $10;
• After cooking kitchen and dishes should be cleaned;
• Be considerate of other guests! Keep noise to a minimum between 10:00 pm - 07:00 am.
• It is forbidden to put your feet on the sofa and on the coffee table in the lobby;
• Do not dry clothes and towels in the room, use special drying
• It is forbidden to eat, drinking and save food in the room;
It is forbidden to put: money, bags, shoes on a dinning table.
To use sprays in the room Is strictly prohibited
Rules that you need to follow
Note: In case of any violation of this rules or any destruction deposit is taken.
• Hostel not are allowed visitors.
• Don’t bring hostel towels to the beach, which were given specifically for use after shower. For the beach you can rent a special big towel;
• Smoking is strictly forbidden on entire property for this purpose there are special places.
• Possession of weapons and drugs
The responsibility of GAVA Hostel
The property cannot accept any responsibility for loss or damage to luggage or personal belongings.
The hostel reserves the right of admission for children under 10 years old, only in private room.
Cancellation policy: 7 days before arrival.
Cancelled, modified or in case of no-show, 100 percent of the total price of the reservation will be charged. Notice of cancellation must be given, please inform us of a cancellation so we may give another guest an opportunity to request accommodation.
--- Please note high season cancellation policy exceptions apply ---
High season cancellation policy:
Festive season (31 September- 13 December), Christmas vacation (14 December- 15 January), Carnival in the Dominican Republic (January 16 — March 01), Easter (02 March - 23 May), (11 August- 28 August) Festival Merengue. During Festive season, Merry Christmas, Carnival, Easter and Festival Merengue cancellations less than 14 days prior to your arrival will incur a charge of 100% to the amount of your booking.
If the name of the customer specified in the booking and the name of the cardholder are not identical, in case of no-show or cancellation for a period less than that specified in the rules of reservation the GAVA hostel may withdraw cash and this operation cannot be contested. The client and cardholder gives full consent to the reservation!
Payment upon arrival by cash (NO credit cards), currency in US dollars. If you would like to pay in Dominican Peso or Euros, payment will be calculated with the hostel exchange rate.
We will give you fresh linens, towel and keys, as a guarantee the deposit: dorm 20 US$; private 40 US$. Deposit is refundable at the time of departure, at the return of property and the observance of the rules.
The hostel cannot accept any responsibility for loss or damage to luggage or personal belongings.
Be considerate to other guests and our neighbours; keep noise to a minimum between 11.00 pm and 07.00 am; this includes playing music, streaming videos, and the like, please wear headphones during these hours.
Hostel not allows visitors. The hostel reserves the right of admission for children under 10 years old. Children not allowed on dormitories, only in private rooms.
Guests are required to show a photo identification and credit card upon check-in.