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Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.

  • In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 4 weeks prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

Cancellation Penalty
- From confirmation: 25% of the stay to be charged
- 30 days out: 90% of the stay to be charged
- 7 days out: 100% of the full stay to be charged

Deposit Due of total booking value
- Upon confirmation: 25%
- 30 Days out: 75%

The following group types are not accepted by this hostel: Junior / Primary School If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Additional Info:

Any inquiry not fitting above criteria, please do not hesitate to contact our team at groups.geham@staygenerator.com.

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

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Generator Hamburg

Book more than 7 days in advance for Free Cancellation.
  • Perfect Location
  • Marvellous Staff
  • Excellent Cleanliness
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Property Description

All guests under 18 need to book a private room at Generator Hamburg. And you will need to have written permission from a parent or a guardian

St. Georg is one of the coolest and most central areas in Hamburg and this is where you will find Generator.

It’s right next to the central train station in the city center. On the doorstep are great attractions such as Deichtorhallen, Landungsbruecken, Harbour City as well as the historical Speicherstadt or the famous Reeperbahn.

When you have seen and done it all head back to Generator and soak up the atmosphere. It’s a destination in its own and a great place to socialise and reflect on your experiences of the day.

Head to the bar and chill out areas to get yourself a well deserved drink or. We’ve also great beds for sleepy heads and of course you’ll be enjoying Hamburg life in the most stylish and authentic surroundings.

Choose from a great selection of rooms private and shared rooms like Single- , Twin- and Double rooms as well as Quads, six & eight bed dormitories. All of our rooms are en-suite. Our dorm beds even come with innovative mod cons like power socket, USB ports and your own LED light for late night reading. Fast and free Wi-Fi is all yours too.

To get the most out of your stay join our free daily English walking tours. We’ll see you there soon.

Breakfast not included.
International breakfast available upon request: €7.50
Monday to Friday from 7 am to 10 am
Saturday and Sunday from 7 am to 10 am

In case of no show or late cancellation, the total amount of the full booking will be charged unless the property is informed of late arrival by the guest.
Please note that for free cancellation bookings, all credit cards provided at time of booking may be charged 7 hours prior to arrival.

Bookings for 10 beds for 2 nights or more are considered group bookings. Group Terms & Conditions will apply (please contact the hostel for additional information) View House Rules

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Reviews & Ratings

  • Value For Money 8.1

  • Security 8.8

  • Location 9.2

  • Staff 8.4

  • Atmosphere 7.7

  • Cleanliness 8.3

  • Facilities 7.6


Latest Reviews

  • 9.7

    Superb

    06 Oct 2019
    Smart Hostel designed for your needs with no extra charges, great location, friendly staff, positive vibe, very clean very suitable room size and bathroom with exceptional value for money. Highly recommended.
    Egypt, Male, 31-40
  • 9.4

    Superb

    30 Sep 2019
    corporate hostel, you don't come here really to make friends. It's more like a hotel, everyone just is in their own world. Breakfast is good, though, and not too expensive. Hours are odd. Checkout is earlier than I'm used to (10 am), but it's good
    USA, Female, 25-30
  • 8.9

    Fabulous

    27 Sep 2019
    It’s the first time in a mixed room for me and it was a little weird but bearable. Clean and neat. the place is the best located i have found in a city so far. Right outside the main station. You don’t even need google maps to find it. It’s under your nose at the exit. Makes the trip quick to the airport and walking distance from most things you need to see. Easy travel.
    Spain, Female, 31-40
  • 8.6

    Fabulous

    29 Sep 2019
    Staff is really friendly and helpfull. Hostel is nice and large so you have lots of space to hang around and still meet people
    Netherlands, Female, 18-24
  • 7.7

    Very Good

    03 Oct 2019
    As you’d expect from a commercial hostel, hotel like but not a true backpackers. Good if you’re passing through but difficult for a solo traveller.
    Australia, Male, 25-30
  • 7.7

    Very Good

    28 Sep 2019
    Excellent location but no real atmosphere at the hostel. I think they can do a bit more to engage people and get them involved. It's close to the central station so you can hear some interesting people at night so possibly looking into extra security may be an option. Also there's only one working elevator so staying on the 7th floor was a bit of a treat.
    Canada, Male, 25-30
  • 7.4

    Very Good

    13 Oct 2019
    Large hostel chain which lacks the social atmosphere hostels typically have, however, the location was central and rooms were clean and comfortable.
    Australia, Female, 18-24
  • 7.1

    Very Good

    13 Oct 2019
    Good location and viewing. But the double room has too small barth room which one person hardly to move. And the bed is two single bed, little badly!! Anyway, I enjoied the travling and hostel nice service!
    China, Female, 25-30
  • 6.0

    Good

    02 Oct 2019
    Rooms are decently sized, under bed storage is roomy. Bathrooms are tiny and smell, but there are regular full sized bathrooms in the hallway. I liked the key card security, a lot of larger hostels seem to lack security these days. Across the street from the central train station which was very convenient.
    USA, Female, 25-30
  • 4.9

    Rating

    03 Oct 2019
    The location is very central but, the people around the area give out a daunting feeling. The hostel appeared understaffed, the breakfast was not satisfactory for the amount they charged. The atmosphere was fine I met some nice people. The major caveat of this place is the lack of bathrooms and Toilets. The dorms itself have really small toilets probably half of the size of DIXI toilets. There is one normal size common bathroom on every floor which seemed to be always occupied.
    Germany, Male, 18-24
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Facilities

Free
  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
General
  • Bicycle Parking
  • Breakfast Not Included
  • Common Room
  • Elevator
  • Hair Dryers For Hire
  • Hot Showers
  • Key Card Access
  • Outdoor Terrace
  • Reading Light
  • Security Lockers
  • Washing Machine
  • Wheelchair Friendly
Services
  • 24 Hour Reception
  • 24 Hour Security
  • ATM
  • Bicycle Hire
  • Housekeeping
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
Food & Drink
  • Bar
  • Cafe
  • Meals Available
  • Vending Machines


Awards

Nominations

  • 2015

    Worldwide Extra Large Hostel

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