Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 4 weeks prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

Cancellation Penalty
- From confirmation: 25% of the stay to be charged
- 30 days out: 90% of the stay to be charged
- 7 days out: 100% of the full stay to be charged

Deposit Due of total booking value
- Upon confirmation: 25%
- 30 Days out: 75%

The following group types are not accepted by this hostel: Junior / Primary School If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Additional Info:

Any inquiry not fitting above criteria, please do not hesitate to contact our team at

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


Generator Hamburg

Book more than 7 days in advance for Free Cancellation.
  • Perfect Location
  • Marvellous Staff
  • Excellent Cleanliness
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Property Description

All guests under 18 need to book a private room at Generator Hamburg. And you will need to have written permission from a parent or a guardian

St. Georg is one of the coolest and most central areas in Hamburg and this is where you will find Generator.

It’s right next to the central train station in the city center. On the doorstep are great attractions such as Deichtorhallen, Landungsbruecken, Harbour City as well as the historical Speicherstadt or the famous Reeperbahn.

When you have seen and done it all head back to Generator and soak up the atmosphere. It’s a destination in its own and a great place to socialise and reflect on your experiences of the day.

Head to the bar and chill out areas to get yourself a well deserved drink or. We’ve also great beds for sleepy heads and of course you’ll be enjoying Hamburg life in the most stylish and authentic surroundings.

Choose from a great selection of rooms private and shared rooms like Single- , Twin- and Double rooms as well as Quads, six & eight bed dormitories. All of our rooms are en-suite. Our dorm beds even come with innovative mod cons like power socket, USB ports and your own LED light for late night reading. Fast and free Wi-Fi is all yours too.

To get the most out of your stay join our free daily English walking tours. We’ll see you there soon.

Breakfast not included.
International breakfast available upon request: €7.50
Monday to Friday from 7 am to 10 am
Saturday and Sunday from 7 am to 10 am

In case of no show or late cancellation, the total amount of the full booking will be charged unless the property is informed of late arrival by the guest.
Please note that for free cancellation bookings, all credit cards provided at time of booking may be charged 7 hours prior to arrival.

Bookings for 10 beds for 2 nights or more are considered group bookings. Group Terms & Conditions will apply (please contact the hostel for additional information) View House Rules

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Reviews & Ratings

  • Value For Money 8.1

  • Security 8.8

  • Location 9.1

  • Staff 8.3

  • Atmosphere 7.7

  • Cleanliness 8.3

  • Facilities 7.5

Latest Reviews

  • 10.0


    10 Aug 2019
    This is really a great hostel right next to the main train station. The only thing I can find to complain about is that the laundry is not coin operated: I had to wait for hours to do my laundry because for some reason they did not have tokens on hand. The breakfast is somewhat overpriced at 7.90 euros unless you're trying to eat breakfast and lunch combined.
    USA, Male, 41+
  • 9.4


    04 Aug 2019
    Really nice place, well-located, great value for money. My only complaint is the laundry room, there are only two washing machines and two dryers for all the 7 floors, and the dryers weren't working properly.
    Brazil, Male, 25-30
  • 8.9


    10 Aug 2019
    Generator was perfect for what I needed, a place next to the train station! Not the most sociable hostel I’ve ever been to but I wasn’t staying here to be particularly sociable! Comfy bed with a nice bit of privacy. The guy at the check in desk (I wish I could remember his name!) was really helpful, and pointed me in the direction of some really great currywurst.
    England, Male, 18-24
  • 8.9


    10 Aug 2019
    I stayed in the dorm for 6. Had plenty of space. The big industrial fan in the room was a lifesaver. The common area in the hostel is quite comfortable
    Poland, Male, 25-30
  • 8.9


    06 Aug 2019
    A massive hostel, situated a stone throw away distance from central station. Staff is good and rooms are reasonably good. The place has no common kitchen and the interaction with fellow travellers is relatively limited.
    India, Male, 31-40
  • 8.3


    07 Aug 2019
    Everything positive except toilets are really small in the rooms, hard to use the sink. Also, why do they provide winter beddings in the summer? It is impossible to sleep in the rooms with it.
    Spain, Male, 25-30
  • 7.7

    Very Good

    04 Aug 2019
    Generator hostel is more a 2-3 star hotel than hostel. If you are looking for a hostel type vibe I would recommend elsewhere. It is centrally located allowing easy access around Hamburg. The rooms are clean, but in the summer months only have a small fan to provide cooling and air circulation. The beds are super comfy and offer power outlets above your head. Downside is the shower which is more a cubicle that anything and doesn't ventilate well. Luggage room which isn't locked is a CON.
    Australia, Male, 18-24
  • 7.4

    Very Good

    11 Aug 2019
    Huge hostel but atmosphere wasn't really one of interaction. Everyone kept themselves to themselves which wasn't so fun. Receptionists weren't particularly interested in good service either - they seemed overworked though. Hostel was pretty clean and had extra toilet/showers though
    England, Male, 25-30
  • 7.4

    Very Good

    04 Aug 2019
    Pros: lamp and socket by each bed, wifi works in the room, tidy, central location. Cons: the smallest bathroom i've ever seen, shady people just outside the hostel, breakfast etc services really expensive
    Finland, Female, 25-30
  • 2.6


    05 Aug 2019
    It was too bad, terrible!! Theprice is too much for such owful Hostel. The rooms are too small and airless for 6. It was very Hard to sleep. In the room there was only one Ventilator, that didnt solve the Problem. When we asked for the second one, they didnt Provide it. The Stuff speak badly german. We wanted to speak with the Manager, but they 5 Times said, they didnt know where He was Only in the middle of the second Day they gave Our money back and we went to nice Hostel.
    Russia, Female, 18-24
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  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Bicycle Parking
  • Breakfast Not Included
  • Common Room
  • Elevator
  • Hair Dryers For Hire
  • Hot Showers
  • Key Card Access
  • Outdoor Terrace
  • Reading Light
  • Security Lockers
  • Washing Machine
  • Wheelchair Friendly
  • 24 Hour Reception
  • 24 Hour Security
  • ATM
  • Bicycle Hire
  • Housekeeping
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
Food & Drink
  • Bar
  • Cafe
  • Meals Available
  • Vending Machines



  • 2015

    Worldwide Extra Large Hostel

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