Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 4 weeks prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

Cancellation Penalty
- From confirmation: 25% of the stay to be charged
- 30 days out: 90% of the stay to be charged
- 7 days out: 100% of the full stay to be charged

Deposit Due of total booking value
- Upon confirmation: 25%
- 30 Days out: 75%

The following group types are not accepted by this hostel: Junior / Primary School If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Additional Info:

Any inquiry not fitting above criteria, please do not hesitate to contact our team at

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


Generator Hamburg

Book more than 2 days in advance for Free Cancellation.
  • Perfect Location
  • Marvellous Staff
  • Excellent Cleanliness
Read all reviews

Property Description

Generator Hamburg is a design hotel-hostel located in the city centre, next to the Hauptbahnhof. Guests can choose from shared dorms to private rooms, offering something for everyone. Complete with 24-hour reception, free wifi, bikes available for hire and a popular bar, Generator is a fun and affordable choice in Hamburg.

All guests under 18 need to book a private room at Generator Hamburg. And you will need to have written permission from a parent or a guardian

St. Georg is one of the coolest and most central areas in Hamburg and this is where you will find Generator.

It’s right next to the central train station in the city center. On the doorstep are great attractions such as Deichtorhallen, Landungsbruecken, Harbour City as well as the historical Speicherstadt or the famous Reeperbahn.

When you have seen and done it all head back to Generator and soak up the atmosphere. It’s a destination in its own and a great place to socialise and reflect on your experiences of the day.

Head to the bar and chill out areas to get yourself a well deserved drink or. We’ve also great beds for sleepy heads and of course you’ll be enjoying Hamburg life in the most stylish and authentic surroundings.

Choose from a great selection of rooms private and shared rooms like Single- , Twin- and Double rooms as well as Quads, six & eight bed dormitories. All of our rooms are en-suite. Our dorm beds even come with innovative mod cons like power socket, USB ports and your own LED light for late night reading. Fast and free Wi-Fi is all yours too.

To get the most out of your stay join our free daily English walking tours. We’ll see you there soon.

Breakfast not included.
International breakfast available upon request: €5.50
Monday to Friday from 7 am to 10 am
Saturday and Sunday from 7 am to 10 am

In case of no show or late cancellation, the total amount of the full booking will be charged unless the property is informed of late arrival by the guest.
Please note that for free cancellation bookings, all credit cards provided at time of booking may be charged 7 hours prior to arrival.

Bookings for 10 beds for 2 nights or more are considered group bookings. Group Terms & Conditions will apply (please contact the hostel for additional information)

Due to Covid-19 and local rules we are only able to accommodate maximum of 4 people in a room View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 8.5

  • Security 9.0

  • Location 9.0

  • Staff 8.4

  • Atmosphere 7.7

  • Cleanliness 8.5

  • Facilities 7.6

Latest Reviews

  • 9.4


    30 Aug 2021
    Definitely will be back, the staff were excellent and friendly and very helpful especially Maikan the sweedish lady, many thanks to them, The bar didn't operate but they sent me around the corner to Charlie Chaplin bar,late bar and great fun, but stay outside if like me you are non smoker, The Generator is located perfectly beside the main railway station and 25mns by S bahn1to the airport, lots of restaurants and Chinese was great value with big portions, overall I was very impressed ,back soon
    Ireland, Male, 41+
  • 9.1


    26 Aug 2021
    Overall had a great stay @ Generator. Clean and organised. The only thing, bathrooms in the rooms are really small.
    Switzerland, Female, 31-40
  • 9.1


    20 Aug 2021
    Clean and nice accomodation! This hostel is huge! Good for one or two days on a city trip! The only thing is that the bathroom facilities are extremely small and require some acrobatics during the night in order not to make too much noise. When checking in, a long queue might make you wait for up until half an hour.
    Germany, Male, 18-24
  • 9.1


    19 Aug 2021
    I have been there for almost 7 days it was really good and the staff are amazing and very helpful the area there not that good as long you go by the central station but it closes for everything and the prices very good for any pocket
    Israel, Male, 18-24
  • 8.6


    29 Aug 2021
    Perhaps this hostel is not located at Hamburgs most central spot, but its value for money is absolutely great and if your just staying for a couple of nights as I did, then you'll be 3 minutes away from the train and bus main station. Rooms are spacious, bunkbeds are clean and you have a shower and a toilet inside the room which I found quite nice. Definitely recommend it.
    Spain, Male, 18-24
  • 7.7

    Very Good

    28 Aug 2021
    The hostel is super well located, next to the bus/train station and around many restaurants. In an overall, it was a good experience. Nevertheless, there was no kitchen and the local bar/restaurant was too expensive. The Staff was nice and friendly.
    Brazil, Female, 25-30
  • 7.4

    Very Good

    19 Aug 2021
    It's hard so say anything that hasn't been said before. Anyway, if you're after a strategic location (all stations at the doorstep), with plenty of shops and restaurants, look no further. Super tiny bathrooms (use one on the hallway instead), the atmosphere was like in a morgue. On the plus side, breakfast was kind of a fair deal, also quite clean facilities. Area itself is not the most pleasant one, super sketchy dudes hang around on the square in front of the hostel, causing havoc 24/7.
    Slovenia, Male, 31-40
  • 7.1

    Very Good

    30 Aug 2021
    I've stayed at a few Generators and this is the least impressive. It's not bad, but it's also not great. My room had no soap dispenser in either the toilet or shower areas, and both were incredibly cramped. There's also zero atmosphere and it's mostly teenage German kids on field trips. I would only stay here again because of the incredibly convenient location.
    Canada, Male, 31-40
  • 6.9


    03 Sep 2021
    The hostel is nice. I would say the only problem is the area which can be a bit shady at night. However, if you walk a couple of blocks you will arrive to a really posh area or to a really cool area with bars, depending on where you go.
    Argentina, Male, 25-30
  • 5.7


    28 Aug 2021
    Location is awesome. But no atmosphere. Staff seemed like robots and took forever to check in. Seems like a hotel for school trips. Only made one friend there. It’s very clean though and safe inside. Homeless sit outside 24/7 so rather off putting
    England, Male, 25-30
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  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Bicycle Parking
  • Breakfast Not Included
  • Common Room
  • Elevator
  • Follows Covid-19 sanitation guidance
  • Hair Dryers For Hire
  • Hot Showers
  • Key Card Access
  • Outdoor Terrace
  • Reading Light
  • Security Lockers
  • Washing Machine
  • Wheelchair Friendly
  • 24 Hour Reception
  • 24 Hour Security
  • ATM
  • Bicycle Hire
  • Housekeeping
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
  • Reception (limited hours)
Food & Drink
  • Bar
  • Cafe
  • Meals Available
  • Vending Machines
  • Board Games
  • Games Room
  • Wi-Fi



  • 2015

    Worldwide Extra Large Hostel

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