Hostelworld.com

Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.

  • In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 4 weeks prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

Cancellation Penalty
- From confirmation: 25% of the stay to be charged
- 30 Days out: 90% of the stay to be charged
- 7 Days out: 100% of the stay to be charged

Deposit Due of the total booking value
- Upon confirmation: 25%
- 30 Days out: 75%

Additional Terms and Conditions

Reservations for 10 people or more will be considered group bookings. Special group terms and conditions will apply (please contact our team for more information)

The following group types are not accepted by this hostel: Junior / Primary School If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Additional Info:

Any inquiry not fitted above criteria, please do not hesitate to contact our team at groups.gelon@staygenerator.com.

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 7 days in advance for Free Cancellation.
7.8
  • Wonderful Location
  • Brilliant Staff
  • Awesome Cleanliness
Read all reviews

Hostelworld says

Hostelworld guests have said Generator Hostel London is a clean, secure, 'well-organised hostel with good and professional staff'. We like their 'lively and atmospheric' bar, which travellers tell us is 'a great place to hang out a bit and have a beer while meeting nice people from around the globe'. Our users say this hostel is 'only three minutes' walk to Russell [Square] Underground Station, six minutes to King's Cross Station [and] three minutes to buses'.

Property Description

Generator London was the very first Generator and you'll find it in the area of Russell Square in the heart of the West End.

It's the ideal spot to enjoy London from, everything you need to see is minutes away by tube. You'll never run out of things to do in the UK's capital. You just have to decide where to start and we can help you with that. When you have seen and done it all for the day head back to Generator and unwind.

It's a destination in its own right and a great place to socialise and reflect on your experiences of the day. Head to the bar and chill out areas to get yourself a well deserved drink or two. It's lively, friendly and un-missable. We've also got great beds for sleepy heads and of course you'll be enjoying London life in the most authentic surroundings.

Choose from a great selection of rooms, from Dorms, to Quads, to Private rooms with innovative mod cons. Fast and free Wi-Fi is all yours too. To get the most out of your stay visit the travel shop and our city experts will help you devise an itinerary that will take you to all the hidden treasures this dynamic city has to offer. You'll have to stay longer to fit it all in but you'll not need convincing of that. We'll see you there soon.

Important points:

Central location Situated close to Russell Square
Complimentary Wi-Fi in public areas & guest bedrooms
Travel Desk
Luggage Store
Laundry Room
Games Room
Bar & Chill Out Areas
Nightly Events & Entertainment
Dining facilities for breakfast, lunch, dinner and all day snacks
Female Dormitories
Dormitories for 4, 6 & 8
Group bookings

FREE WI-FI
Stay connected. Free for all!

THE BAR
Order a classic cocktail. Open from 5pm-2am with fun and games every night.

THE LOUNGE & CAFE
Open everyday

BREAKFAST

Breakfast not included.
International breakfast available upon request: £8.50 if booked online.
Daily from 7 am to 11 am

DINNER.
Delicious meals available between 5-9pm every evening. A dish of the day will also be available together with the bar snack menu.

SNACKS
Vending machines available for night owls to satisfy the midnight munchies.

ROOMS TO AMAZE
A wide selection of contemporary Privates, Twins, Triples & Dorms, with crisp white linen all available at great rates. Towels included complimentary in Twin rooms only.

BATHROOMS
Shared showers on every floor.

LAUNDRY
Open 24 hours a day where you can wash, dry and iron for a small fee.

24 HOUR RECEPTION
No need to worry about arriving late or early. The Generator Reception is open 24 hours a day with a duty manager who's always around to help.

LUGGAGE STORE
Secure luggage room is available so you can sightsee without dragging your bag with you.

GREAT STAFF
All our staff are multi lingual and on hand to help you with whatever info you need.

TRAVEL SHOP
Purchase tickets, tours and a whole lot more including phone and postal service. We will help you make the most of your stay. Undecided? Take advantage of our complimentary guided walking tour available daily.

Unfortunately guests under the age of 18 are not allowed to stay in the dorms .

We look forward to giving you a warm welcome to The Generator in the near future. View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 7.4

  • Security 8.3

  • Location 8.9

  • Staff 7.9

  • Atmosphere 7.9

  • Cleanliness 7.2

  • Facilities 7.2


Latest Reviews

  • 9.4

    Superb

    20 Dec 2019
    Unfortunately there's no kitchen. Would be perfect if it had a kitchen.
    Brazil, Mixed Group, 41+
  • 8.0

    Fabulous

    17 Dec 2019
    It will be ideal if the price in the cafeteria is lower or the same as the local cafeteria and if there is more variety on the menu for Asia food such as rice and noodle other than burger or pizza.
    Malaysia, Female, 41+
  • 7.4

    Very Good

    05 Jan 2020
    The facilities were great and so close to Euston station which was very handy. I had a beer at the bar too which had a lovely atmosphere, I paid £49 for one night and my room was amazing, very clean and modern and comfortable double bed. Aside from that, I had an issue with security. The doors do not lock from the inside which is understandable in a hostel but my door would keep opening when a gust of wind would by, I found it hard to sleep so I had to block my door with chairs.
    England, Female, 18-24
  • 7.4

    Very Good

    18 Dec 2019
    I would stay again despite a couple minor issues.. Considering it’s location in central London, the value for money is good. I was happy that the room I was in was far enough away that you couldn’t hear the music from the bar area, but Can’t speak for other rooms. The room had a damp stale/musty smell that was quite strong, but other than that no issues with cleanliness. Security could be better, literally anyone could walk in at anytime, only time you need a key card is to enter the rooms.
    Canada, Couple, 25-30
  • 6.9

    Good

    17 Jan 2020
    A nice looking hostel upon entry, but they charge over-the-top for everything. Food/drinks vending machine is costly. They also want you to pay £4 for a towel...a deposit scheme of £4 deposit and £1 rental, like many hostels do around the world, would be a better idea thus reducing waste. Not every floor of the 6 floors have showers...nightmare!. There isn’t even a mirror in every dorm! It’s not an horrendous hostel...I was just expecting more convenience for a hostel in the U.K. at that price.
    England, Male, 31-40
  • 6.3

    Good

    29 Dec 2019
    Overall ok hostel, perfect if you just need a bed to sleep in and a shower! Was really expensive which was frustrating as I am trying to travel on a budget- but this is likely to be because I stayed over New Years. Have to pay for luggage storage. Would be great if they had a kitchen but nice bar food anyway. Stayed in a 12 person dorm and was smelly, uncomfortable at times with a weird guy but overall ok. Bar downstairs open until 3 which I didn’t visit but seemed to have a good atmosphere!
    Australia, Female, 18-24
  • 6.0

    Good

    14 Jan 2020
    So disappointed. The staff had no respect for the guests and were constantly yelling outside the dorms at 6am. I was ignored at the front desk for 15 minutes and 4 people were served before me. They don’t provide towels so I brought my own, which got stolen from my bed. The showers have no place to store your clothes so you have to do a balancing act the whole time to make your stuff not get soaked. All the rooms echo and the bar has music playing very loudly until quite late.
    Australia, Female, 18-24
  • 6.0

    Good

    28 Dec 2019
    While the staff at the Generator were clearly hardworking and well meaning, reception was constantly busy and perhaps understaffed, leading to some simple errors. When I arrived, there were no towels left for hire, my dorm room access card didn’t work, and the girl I met beside me found her room to be still dirty! The bathrooms are also much in need of an upgrade. However, location and the bar made up for some of these issues, and I could walk to some great places around beautiful London.
    Australia, Female, 25-30
  • 5.1

    Rating

    06 Jan 2020
    Bathrooms were not clean at all, ended up avoiding the showers after the first time using them. Rooms were small, but nice since there was a sink in the room and the space was fairly clean. Overnight staff were not particularly helpful when trying to get to the airport the next morning, and not giving enough information on location or amenities. The hostel could have been nice if it was kept cleaner and more friendly. I've stayed at 3 other Generators and this is the only one I wouldnt return to
    USA, Female, 18-24
  • 4.6

    Rating

    06 Jan 2020
    The rooms were extremely small to the point that packing your bag on the floor gets in the way of everyone. The bathrooms were not close to the rooms so you have to trek at night to use them. Showers were also so small that the clothes you would hang to wear after would get soaked. The staff was also not overly friendly, I felt like a bother asking them anything.
    Canada, Female, 25-30
Read all reviews

Facilities

Free
  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
General
  • Breakfast Not Included
  • Card Phones
  • Common Room
  • Elevator
  • Hot Showers
  • Key Card Access
  • Meeting Rooms
  • Safe Deposit Box
  • Security Lockers
  • Towels Not Included
  • Washing Machine
  • Wheelchair Friendly
Services
  • 24 Hour Reception
  • 24 Hour Security
  • Airport Transfers
  • ATM
  • Bicycle Hire
  • Express check-in / out
  • Internet Access
  • Late check-out
  • Laundry Facilities
  • Luggage Storage
  • Shuttle Bus
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Bar
  • Cafe
  • Meals Available
  • Restaurant
  • Vending Machines
Entertainment
  • Board Games
  • Foosball
  • Games Room
  • Nightclub
  • Pool Table
  • Wi-Fi


Awards

Nominations

  • 2015

    Worldwide Extra Large Hostel

View all Award Winners

Generator London says

Hostelworld guests have said Generator Hostel London is a clean, secure, 'well-organised hostel with good and professional staff'. We like their 'lively and atmospheric' bar, which travellers tell us is 'a great place to hang out a bit and have a beer while meeting nice people from around the globe'. Our users say this hostel is 'only three minutes' walk to Russell [Square] Underground Station, six minutes to King's Cross Station [and] three minutes to buses'.

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