Hostelworld.com

Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.

  • In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 4 weeks prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

Cancellation Penalty
- From confirmation: 25% of the stay to be charged
- 30 Days out: 90% of the stay to be charged
- 7 Days out: 100% of the stay to be charged

Deposit Due of the total booking value
- Upon confirmation: 25%
- 30 Days out: 75%

Additional Terms and Conditions

Reservations for 10 people or more will be considered group bookings. Special group terms and conditions will apply (please contact our team for more information)

The following group types are not accepted by this hostel: Junior / Primary School If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Additional Info:

Any inquiry not fitted above criteria, please do not hesitate to contact our team at groups.gelon@staygenerator.com.

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 14 days in advance for Free Cancellation.
7.9
  • Wonderful Location
  • Marvellous Staff
  • Awesome Cleanliness
Read all reviews

Hostelworld says

Hostelworld guests have said Generator Hostel London is a clean, secure, 'well-organised hostel with good and professional staff'. We like their 'lively and atmospheric' bar, which travellers tell us is 'a great place to hang out a bit and have a beer while meeting nice people from around the globe'. Our users say this hostel is 'only three minutes' walk to Russell [Square] Underground Station, six minutes to King's Cross Station [and] three minutes to buses'.

Property Description

Generator London was the very first Generator and you'll find it in the area of Russell Square in the heart of the West End.

It's the ideal spot to enjoy London from, everything you need to see is minutes away by tube. You'll never run out of things to do in the UK's capital. You just have to decide where to start and we can help you with that. When you have seen and done it all for the day head back to Generator and unwind.

It's a destination in its own right and a great place to socialise and reflect on your experiences of the day. Head to the bar and chill out areas to get yourself a well deserved drink or two. It's lively, friendly and un-missable. We've also got great beds for sleepy heads and of course you'll be enjoying London life in the most authentic surroundings.

Choose from a great selection of rooms, from Dorms, to Quads, to Private rooms with innovative mod cons. Fast and free Wi-Fi is all yours too. To get the most out of your stay visit the travel shop and our city experts will help you devise an itinerary that will take you to all the hidden treasures this dynamic city has to offer. You'll have to stay longer to fit it all in but you'll not need convincing of that. We'll see you there soon.

Important points:

Central location Situated close to Russell Square
Complimentary Wi-Fi in public areas & guest bedrooms
Travel Desk
Luggage Store
Laundry Room
Games Room
Bar & Chill Out Areas
Nightly Events & Entertainment
Dining facilities for breakfast, lunch, dinner and all day snacks
Female Dormitories
Dormitories for 4, 6 & 8
Group bookings

FREE WI-FI
Stay connected. Free for all!

THE BAR
Order a classic cocktail. Open from 5pm-2am with fun and games every night.

THE LOUNGE & CAFE
Open everyday

BREAKFAST

Breakfast not included.
International breakfast available upon request: £8.50 if booked online.
Daily from 7 am to 11 am

DINNER.
Delicious meals available between 5-9pm every evening. A dish of the day will also be available together with the bar snack menu.

SNACKS
Vending machines available for night owls to satisfy the midnight munchies.

ROOMS TO AMAZE
A wide selection of contemporary Privates, Twins, Triples & Dorms, with crisp white linen all available at great rates. Towels included complimentary in Twin rooms only.

BATHROOMS
Shared showers on every floor.

LAUNDRY
Open 24 hours a day where you can wash, dry and iron for a small fee.

24 HOUR RECEPTION
No need to worry about arriving late or early. The Generator Reception is open 24 hours a day with a duty manager who's always around to help.

LUGGAGE STORE
Secure luggage room is available so you can sightsee without dragging your bag with you.

GREAT STAFF
All our staff are multi lingual and on hand to help you with whatever info you need.

TRAVEL SHOP
Purchase tickets, tours and a whole lot more including phone and postal service. We will help you make the most of your stay. Undecided? Take advantage of our complimentary guided walking tour available daily.

Unfortunately guests under the age of 18 are not allowed to stay in the dorms .

We look forward to giving you a warm welcome to The Generator in the near future. View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 7.6

  • Security 8.5

  • Location 8.9

  • Staff 8.1

  • Atmosphere 7.9

  • Cleanliness 7.3

  • Facilities 7.3


Latest Reviews

  • 8.9

    Fabulous

    14 Jul 2020
    A very reasonably priced hostel for its location- only 11 minutes walk from Kings Cross Station, but still in a safe area. It was very easy to visit all my favourite places in London. Only negative was that you had to pay extra to have a lock on your locker, it wasn't included in the bill like the website makes it sound. The facilities and social spaces were limited/restricted as I visited in the early stages of coming out of lock down (July 2020), so I can't really comment on these.
    England, Female, 18-24
  • 8.0

    Fabulous

    30 Jul 2020
    Definitely a great hostel to stay at if you're travelling to London. It's about 20 minutes by foot to places like Oxford street, Leicester square, Trafalgar square, Picadilly circus... I have to admit I was kinda worried travelling to London August 2020 since this was ma first trip after the pandemic and I didn't know what it'd be like. The hostel's great and takes social distancing quite serious, nearly all of the attractions, like London Eye, the Tower are open...so nothing to worry about.
    Germany, Male, 18-24
  • 8.0

    Fabulous

    20 Jul 2020
    Great location and comfortable beds. Bathrooms need to be cleaned more regularly. However all and all I would recommend this hostel.
    New Zealand, Male, 31-40
  • 8.0

    Fabulous

    14 Apr 2020
    Generator London is usually a highly recommended hostel with a filling breakfast, bar area open until 3am with live satellite sports channels, plenty of dorms on 6 floors with a lift. During lockdown it is quiet, the breakfast and bar area is closed, the staff reduced, lift not functioning and very few guests.
    Wales, Female, 41+
  • 7.7

    Very Good

    24 Jul 2020
    Overall good but one thing I don't like about generator is there is no slipper for guest ,as a guest use the share bathroom how he will manage with that ,and I saw many people uses the bathroom with bare foot which is not safe . So please provide the slipper on rooms. Thanks
    India, Male, 25-30
  • 7.1

    Very Good

    27 Jul 2020
    Very close to train stations and the line to Heathrow Airport so great location... took a twin room to avoid mixing with ppl bcz of covid... small but it was good value for money. Toilets need more frequent cleaning. The guy on call in the reception that night was very friendly... I appreciated having an important document printed for free.
    Algeria, Female, 25-30
  • 6.9

    Good

    16 Jul 2020
    The stay went without problems, the lock is not rental like some places, so bring your own as you don't get rental money back. The front desk sells all the necessities from body care, food and hygiene. Even though it was pandemic time, the locations near the hostel were slowly opening and you could find places open till 2 am. The staff was reduced so the cleanliness was not the best. Most facilities like social area and bar were closed but due to open next week. Overall it was ok considering...
    Estonia, Male, 31-40
  • 6.6

    Good

    18 Jul 2020
    Bathroom need regular checks and rubbish bins in the rooms need to be emptied every day
    England, Male, 41+
  • 4.3

    Rating

    06 Aug 2020
    Sincerely disappointing for the extortionate price paid. They said it had a king size bed and it was just two single beds pushed together. No toiletries whatsoever provided, despite the description saying toiletries will be provided. No hairdryer despite the description saying one would be provided. Rotting packet of food left in the corner of the floor. Overall, a disgraceful room at an exorbitantly overpriced rate. You couldn’t even open the windows properly. False advertising galore.
    England, Male, 25-30
  • 3.1

    Rating

    31 Jul 2020
    I stayed years ago in this hostel and it was alright. This time it definitely wasn’t. First we got the wrong room (twin instead of a double room), then the lights in the floor weren’t working (electricity was switch off because of the previous lockdown I guess). The room was a total mess. The bed wasn’t clean. The fan was dirty. When turning it on, dusk was coming out of it. The bathroom had mould. We immediately looked in the middle of the night for a new accommodation...
    Germany, Couple, 25-30
Read all reviews

Facilities

Free
  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
General
  • Breakfast Not Included
  • Card Phones
  • Common Room
  • Elevator
  • FLEXIBLENRR
  • Hot Showers
  • Key Card Access
  • Meeting Rooms
  • Safe Deposit Box
  • Security Lockers
  • Towels Not Included
  • Washing Machine
  • Wheelchair Friendly
Services
  • 24 Hour Reception
  • 24 Hour Security
  • Airport Transfers
  • ATM
  • Bicycle Hire
  • Express check-in / out
  • Internet Access
  • Late check-out
  • Laundry Facilities
  • Luggage Storage
  • Shuttle Bus
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Bar
  • Cafe
  • Meals Available
  • Restaurant
  • Vending Machines
Entertainment
  • Board Games
  • Foosball
  • Games Room
  • Nightclub
  • Pool Table
  • Wi-Fi


Awards

Nominations

  • 2015

    Worldwide Extra Large Hostel

View all Award Winners

Generator London says

Hostelworld guests have said Generator Hostel London is a clean, secure, 'well-organised hostel with good and professional staff'. We like their 'lively and atmospheric' bar, which travellers tell us is 'a great place to hang out a bit and have a beer while meeting nice people from around the globe'. Our users say this hostel is 'only three minutes' walk to Russell [Square] Underground Station, six minutes to King's Cross Station [and] three minutes to buses'.

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