Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 4 weeks prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

Cancellation Penalty
- From confirmation: 25% of the stay to be charged
- 30 Days out: 90% of the stay to be charged
- 7 Days out: 100% of the stay to be charged

Deposit Due of the total booking value
- Upon confirmation: 25%
- 30 Days out: 75%

Additional Terms and Conditions

Reservations for 10 people or more will be considered group bookings. Special group terms and conditions will apply (please contact our team for more information)

The following group types are not accepted by this hostel: Junior / Primary School If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Additional Info:

Any inquiry not fitted above criteria, please do not hesitate to contact our team at

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 2 days in advance for Free Cancellation.
  • Wonderful Location
  • Marvellous Staff
  • Awesome Cleanliness
Read all reviews

Hostelworld says

Hostelworld guests have said Generator Hostel London is a clean, secure, 'well-organised hostel with good and professional staff'. We like their 'lively and atmospheric' bar, which travellers tell us is 'a great place to hang out a bit and have a beer while meeting nice people from around the globe'. Our users say this hostel is 'only three minutes' walk to Russell [Square] Underground Station, six minutes to King's Cross Station [and] three minutes to buses'.

Property Description

Generator London was the very first Generator and you'll find it in the area of Russell Square in the heart of the West End.

It's the ideal spot to enjoy London from, everything you need to see is minutes away by tube. You'll never run out of things to do in the UK's capital. You just have to decide where to start and we can help you with that. When you have seen and done it all for the day head back to Generator and unwind.

It's a destination in its own right and a great place to socialise and reflect on your experiences of the day. Head to the bar and chill out areas to get yourself a well deserved drink or two. It's lively, friendly and un-missable. We've also got great beds for sleepy heads and of course you'll be enjoying London life in the most authentic surroundings.

Choose from a great selection of rooms, from Dorms, to Quads, to Private rooms with innovative mod cons. Fast and free Wi-Fi is all yours too. To get the most out of your stay visit the travel shop and our city experts will help you devise an itinerary that will take you to all the hidden treasures this dynamic city has to offer. You'll have to stay longer to fit it all in but you'll not need convincing of that. We'll see you there soon.

Important points:

Central location Situated close to Russell Square
Complimentary Wi-Fi in public areas & guest bedrooms
Travel Desk
Luggage Store
Laundry Room
Games Room
Bar & Chill Out Areas
Nightly Events & Entertainment
Dining facilities for breakfast, lunch, dinner and all day snacks
Female Dormitories
Dormitories for 4, 6 & 8
Group bookings

Stay connected. Free for all!

Order a classic cocktail. Open from 5pm-2am with fun and games every night.

Open everyday


Breakfast not included.
International breakfast available upon request: £8.50 if booked online.
Daily from 7 am to 11 am

Delicious meals available between 5-9pm every evening. A dish of the day will also be available together with the bar snack menu.

Vending machines available for night owls to satisfy the midnight munchies.

A wide selection of contemporary Privates, Twins, Triples & Dorms, with crisp white linen all available at great rates. Towels included complimentary in Twin rooms only.

Shared showers on every floor.

Open 24 hours a day where you can wash, dry and iron for a small fee.

No need to worry about arriving late or early. The Generator Reception is open 24 hours a day with a duty manager who's always around to help.

Secure luggage room is available so you can sightsee without dragging your bag with you.

All our staff are multi lingual and on hand to help you with whatever info you need.

Purchase tickets, tours and a whole lot more including phone and postal service. We will help you make the most of your stay. Undecided? Take advantage of our complimentary guided walking tour available daily.

Unfortunately guests under the age of 18 are not allowed to stay in the dorms .

We look forward to giving you a warm welcome to The Generator in the near future. View House Rules

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Reviews & Ratings

  • Value For Money 7.7

  • Security 8.4

  • Location 8.8

  • Staff 8.3

  • Atmosphere 7.7

  • Cleanliness 7.4

  • Facilities 7.2

Latest Reviews

  • 10.0


    25 Sep 2020
    I enjoyed the alternative layout and 'funky' designs of the 'studio' feel. I would have loved some dancing but understand given the climate of the times we cannot dance anymore. Loved the stay, have me back again. Teresa Walsh
    British Virgin Islands, Female, 41+
  • 10.0


    20 Aug 2020
    Unexpectedly comfortable and extremely suitable especially for a student.
    India, Female, 18-24
  • 9.4


    15 Sep 2020
    booked one day to check if corona made arrangements weird - turned out was good ! extended 2 weeks, i booked also through the website just in front of staff but did not be inform of booking in person can enjoy 3 days in 2:( so i paid £20 ish more for a total 15 pounds. but arrangement was ok, paid 12 female dorm end up only 4 dormmates in a 4 bunk bed room, staying in 0 floor is also a good choice as next to shower ! spacious ! stayed a handful london dorm this one is best !
    Hong Kong China, Female, 25-30
  • 7.4

    Very Good

    13 Sep 2020
    Could be better
    England, Male, 31-40
  • 6.9


    10 Sep 2020
    The location is great. The women’s bathroom had a strange smell and was not conveniently located. The staff was friendly. Overall, it’s okay.
    USA, Female, 25-30
  • 6.6


    12 Oct 2020
    Get rid of the bar clear out a couple of the small rooms and put hotpods in them. After that.. ask me for
    USA, Male, 31-40
  • 5.7


    04 Aug 2020
    I've stayed here before the virus and it wasn't too bad mainly because of the atmosphere in the bar. With fewer people the problems were more obvious. Mainly maintenance and cleaning. The place is filthy and falling apart. Carpet stains. Random bad smells as you walk through the hostel. Almost everything is broken and patched up. Toilets constantly blocked. Showers aren't cleaned properly - generally slimy. There was rubbish in one shower cubicle for several days. Serious work needed.
    Wales, Male, 25-30
  • 5.4


    30 Nov 2020
    Bathroom was filthy and toilets with full of cr*p, the the luggage compartments underneath the bed had the padlock hinges broken off so it wasn't possible to lock them. The property was very difficult to access with luggage so I wouldn't recommend it for anybody travelling onwards or with a suitcase. Overall, I have stayed in a number of hostels for a few years now, and this was possibly the worst one I've ever stayed in.
    England, Female, 18-24
  • 4.6


    18 Nov 2020
    It is not eco-friendly. There is no recycling. The bathroom closest to my room is disgusting. I showered two floors higher in a clean space. There is nowhere sane to read in the hostel. The common areas are dark and there is not adequate lighting. I am miserable here. I can't respect that this hostel was built this way. One would expect the people are here to work and network and need a sane space to do so. It is not clean enough. .
    USA, Female, 18-24
  • 4.3


    06 Aug 2020
    Sincerely disappointing for the extortionate price paid. They said it had a king size bed and it was just two single beds pushed together. No toiletries whatsoever provided, despite the description saying toiletries will be provided. No hairdryer despite the description saying one would be provided. Rotting packet of food left in the corner of the floor. Overall, a disgraceful room at an exorbitantly overpriced rate. You couldn’t even open the windows properly. False advertising galore.
    England, Male, 25-30
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  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Breakfast Not Included
  • Card Phones
  • Common Room
  • Elevator
  • Flexible NRR
  • Follows Covid-19 sanitation guidance
  • Hot Showers
  • Key Card Access
  • Meeting Rooms
  • Safe Deposit Box
  • Security Lockers
  • Towels Not Included
  • Washing Machine
  • Wheelchair Friendly
  • 24 Hour Reception
  • 24 Hour Security
  • Airport Transfers
  • ATM
  • Bicycle Hire
  • Express check-in / out
  • Internet Access
  • Late check-out
  • Laundry Facilities
  • Luggage Storage
  • Shuttle Bus
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Bar
  • Cafe
  • Meals Available
  • Restaurant
  • Vending Machines
  • Board Games
  • Foosball
  • Games Room
  • Nightclub
  • Pool Table
  • Wi-Fi



  • 2015

    Worldwide Extra Large Hostel

View all Award Winners

Generator London says

Hostelworld guests have said Generator Hostel London is a clean, secure, 'well-organised hostel with good and professional staff'. We like their 'lively and atmospheric' bar, which travellers tell us is 'a great place to hang out a bit and have a beer while meeting nice people from around the globe'. Our users say this hostel is 'only three minutes' walk to Russell [Square] Underground Station, six minutes to King's Cross Station [and] three minutes to buses'.