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Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.

  • In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 4 weeks prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

Cancellation Penalty
- From confirmation: 25% of the stay to be charged
- 30 Days out: 90% of the stay to be charged
- 7 Days out: 100% of the stay to be charged

Deposit Due of the total booking value
- Upon confirmation: 25%
- 30 Days out: 75%

Additional Terms and Conditions

Reservations for 10 people or more will be considered group bookings. Special group terms and conditions will apply (please contact our team for more information)

The following group types are not accepted by this hostel: Junior / Primary School If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Additional Info:

Any inquiry not fitted above criteria, please do not hesitate to contact our team at groups.gelon@staygenerator.com.

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 2 days in advance for Free Cancellation.
7.9
  • Wonderful Location
  • Marvellous Staff
  • Awesome Cleanliness
Read all reviews

Hostelworld says

Hostelworld guests have said Generator Hostel London is a clean, secure, 'well-organised hostel with good and professional staff'. We like their 'lively and atmospheric' bar, which travellers tell us is 'a great place to hang out a bit and have a beer while meeting nice people from around the globe'. Our users say this hostel is 'only three minutes' walk to Russell [Square] Underground Station, six minutes to King's Cross Station [and] three minutes to buses'.

Property Description

Generator London is a design hotel-hostel located in Russell Square in the heart of central London, a short stroll to Covent Garden, Regents Park and trendy King's Cross. Guests can choose from shared dorms to private rooms, offering something for everyone. Complete with 24-hour reception, free wifi, cafe and bar Generator is a fun and affordable choice in London.

Generator London was the very first Generator and you'll find it in the area of Russell Square in the heart of the West End.

It's the ideal spot to enjoy London from, everything you need to see is minutes away by tube. You'll never run out of things to do in the UK's capital. You just have to decide where to start and we can help you with that. When you have seen and done it all for the day head back to Generator and unwind.

It's a destination in its own right and a great place to socialise and reflect on your experiences of the day. Head to the bar and chill out areas to get yourself a well deserved drink or two. It's lively, friendly and un-missable. We've also got great beds for sleepy heads and of course you'll be enjoying London life in the most authentic surroundings.

Choose from a great selection of rooms, from Dorms, to Quads, to Private rooms with innovative mod cons. Fast and free Wi-Fi is all yours too. To get the most out of your stay visit the travel shop and our city experts will help you devise an itinerary that will take you to all the hidden treasures this dynamic city has to offer. You'll have to stay longer to fit it all in but you'll not need convincing of that. We'll see you there soon.

Important points:

Central location Situated close to Russell Square
Complimentary Wi-Fi in public areas & guest bedrooms
Travel Desk
Luggage Store
Laundry Room
Games Room
Bar & Chill Out Areas
Nightly Events & Entertainment
Dining facilities for breakfast, lunch, dinner and all day snacks
Female Dormitories
Dormitories for 4, 6 & 8
Group bookings

FREE WI-FI
Stay connected. Free for all!

THE BAR
Order a classic cocktail. Open from 5pm-2am with fun and games every night.

THE LOUNGE & CAFE
Open everyday

BREAKFAST

Breakfast not included.
International breakfast available upon request: £6 if booked online.
Daily from 7 am to 11 am

DINNER.
Delicious meals available between 5-9pm every evening. A dish of the day will also be available together with the bar snack menu.

SNACKS
Vending machines available for night owls to satisfy the midnight munchies.

ROOMS TO AMAZE
A wide selection of contemporary Privates, Twins, Triples & Dorms, with crisp white linen all available at great rates. Towels included complimentary in Twin rooms only.

BATHROOMS
Shared showers on every floor.

LAUNDRY
Open 24 hours a day where you can wash, dry and iron for a small fee.

24 HOUR RECEPTION
No need to worry about arriving late or early. The Generator Reception is open 24 hours a day with a duty manager who's always around to help.

LUGGAGE STORE
Secure luggage room is available so you can sightsee without dragging your bag with you.

PETS
We would welcome a dog on property but only when staying in a private room/dorm, and subject to a £5 fee per dog per night.

GREAT STAFF
All our staff are multi lingual and on hand to help you with whatever info you need.

TRAVEL SHOP
Purchase tickets, tours and a whole lot more including phone and postal service. We will help you make the most of your stay. Undecided? Take advantage of our complimentary guided walking tour available daily.

Unfortunately guests under the age of 18 are not allowed to stay in the dorms .

We look forward to giving you a warm welcome to The Generator in the near future. View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 7.9

  • Security 8.4

  • Location 8.9

  • Staff 8.4

  • Atmosphere 7.4

  • Cleanliness 7.4

  • Facilities 7.1


Latest Reviews

  • 10.0

    Superb

    27 Dec 2021
    Best hostel in London. Not the cheapest but worth the extra. Nice atmosphere and staff
    England, Male, 31-40
  • 10.0

    Superb

    11 Dec 2021
    Staff was super friendly and accommodating. Bar had a fun atmosphere. Everything felt clean and safe. Great location as well to just hop on the tube. 10/10 would recommend.
    USA, Female, 25-30
  • 9.7

    Superb

    10 Dec 2021
    Our room was very nice and the staff was also very helpful with all of the questions we had
    Iceland, All Female Group, 18-24
  • 8.0

    Fabulous

    23 Nov 2021
    I’ve stayed here before and wasn’t disappointed but this time I can’t say the same, it was a tiny room for 4 people and it was ok for 1 night but I can’t imagine staying here with a big suitcase. The beds are great as usual but the main downside was that I had to walk through 4 different sets of doors to get to the nearest toilet.
    Australia, Female, 25-30
  • 8.0

    Fabulous

    20 Nov 2021
    Great location, very close to Kings Cross station and lots of cute places around to grab a coffee. Staff were nice and accommodating. Rooms & facilities were fairly clean and beds were comfortable enough! Would stay here again
    Canada, Female, 25-30
  • 7.7

    Very Good

    11 Dec 2021
    Could have been a few more loos Keycard was deactivated before 10 am meaning we had to keep door ajar when going to the toilet before room check out (by 10) Rooms clean and tidy
    England, Male, 41+
  • 6.3

    Good

    06 Jan 2022
    The location and sleeping situation was perfectly fine. I found the showers to be far from my room and broken so they sprayed water all over the stall. The cafe had very few options and the food was only okay, especially for the high price. No outside food or drinks were allowed but the rules were very sporadically enforced and, when they were enforced, it was in a very rude way. The only public place was in the cafe which was not comfortable for hanging out. The staff kept to themselves.
    USA, Female, 18-24
  • 5.7

    Rating

    31 Dec 2021
    overall felt a bit cultish and woke, receptionist seemed to take an instant dislike to me and punish me by placing me in a room with some kind of schizophrenic who never left the room and laughed constantly like a hyena - hostel seems to have a lot of odd people who live there full-time. part of the hostel was rented out for a private party so not all facilities available. really a shame because this used to be one of the best hostels in london, stayed here many times before but won't be again
    England, Male, 31-40
  • 4.0

    Rating

    14 Dec 2021
    Rooms are not clean and bathrooms too . There is no proper kitchen . Not that good experience I had
    India, Male, 25-30
  • 2.6

    Rating

    17 Dec 2021
    Hi Worst hostel
    India, Male, 25-30
Read all reviews

Facilities

Free
  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
General
  • Bicycle Parking
  • Breakfast Not Included
  • Card Phones
  • Common Room
  • Elevator
  • Flexible NRR
  • Follows Covid-19 sanitation guidance
  • Hot Showers
  • Key Card Access
  • Meeting Rooms
  • Reading Light
  • Safe Deposit Box
  • Security Lockers
  • Towels Not Included
  • Washing Machine
  • Wheelchair Friendly
Services
  • 24 Hour Reception
  • 24 Hour Security
  • Airport Transfers
  • ATM
  • Bicycle Hire
  • Express check-in / out
  • Housekeeping
  • Internet Access
  • Late check-out
  • Laundry Facilities
  • Luggage Storage
  • Reception (limited hours)
  • Shuttle Bus
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Bar
  • Cafe
  • Meals Available
  • Restaurant
  • Vending Machines
Entertainment
  • Board Games
  • Foosball
  • Games Room
  • Nightclub
  • Pool Table
  • Wi-Fi


Awards

Nominations

  • 2015

    Worldwide Extra Large Hostel

View all Award Winners

Generator London says

Hostelworld guests have said Generator Hostel London is a clean, secure, 'well-organised hostel with good and professional staff'. We like their 'lively and atmospheric' bar, which travellers tell us is 'a great place to hang out a bit and have a beer while meeting nice people from around the globe'. Our users say this hostel is 'only three minutes' walk to Russell [Square] Underground Station, six minutes to King's Cross Station [and] three minutes to buses'.

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