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Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.

  • In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 4 weeks prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

Cancellation Penalty
- From confirmation: 25% of the stay to be charged
- 30 Days out: 90% of the stay to be charged
- 7 Days out: 100% of the stay to be charged

Deposit Due of the total booking value
- Upon confirmation: 25%
- 30 Days out: 75%

Additional Terms and Conditions

Reservations for 10 people or more will be considered group bookings. Special group terms and conditions will apply (please contact our team for more information)

The following group types are not accepted by this hostel: Junior / Primary School If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Additional Info:

Any inquiry not fitted above criteria, please do not hesitate to contact our team at groups.gelon@staygenerator.com.

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 7 days in advance for Free Cancellation.
7.9
  • Wonderful Location
  • Brilliant Staff
  • Awesome Cleanliness
Read all reviews

Hostelworld says

Hostelworld guests have said Generator Hostel London is a clean, secure, 'well-organised hostel with good and professional staff'. We like their 'lively and atmospheric' bar, which travellers tell us is 'a great place to hang out a bit and have a beer while meeting nice people from around the globe'. Our users say this hostel is 'only three minutes' walk to Russell [Square] Underground Station, six minutes to King's Cross Station [and] three minutes to buses'.

Property Description

Generator London was the very first Generator and you'll find it in the area of Russell Square in the heart of the West End.

It's the ideal spot to enjoy London from, everything you need to see is minutes away by tube. You'll never run out of things to do in the UK's capital. You just have to decide where to start and we can help you with that. When you have seen and done it all for the day head back to Generator and unwind.

It's a destination in its own right and a great place to socialise and reflect on your experiences of the day. Head to the bar and chill out areas to get yourself a well deserved drink or two. It's lively, friendly and un-missable. We've also got great beds for sleepy heads and of course you'll be enjoying London life in the most authentic surroundings.

Choose from a great selection of rooms, from Dorms, to Quads, to Private rooms with innovative mod cons. Fast and free Wi-Fi is all yours too. To get the most out of your stay visit the travel shop and our city experts will help you devise an itinerary that will take you to all the hidden treasures this dynamic city has to offer. You'll have to stay longer to fit it all in but you'll not need convincing of that. We'll see you there soon.

Important points:

Central location Situated close to Russell Square
Complimentary Wi-Fi in public areas & guest bedrooms
Travel Desk
Luggage Store
Laundry Room
Games Room
Bar & Chill Out Areas
Nightly Events & Entertainment
Dining facilities for breakfast, lunch, dinner and all day snacks
Female Dormitories
Dormitories for 4, 6 & 8
Group bookings

FREE WI-FI
Stay connected. Free for all!

THE BAR
Order a classic cocktail. Open from 5pm-2am with fun and games every night.

THE LOUNGE & CAFE
Open everyday

BREAKFAST

Breakfast not included.
International breakfast available upon request: £7.50 if booked online and £9.50 on site.
Monday to Friday from 7 am to 10 am
Saturday and Sunday from 7 am to 12 pm

DINNER.
Delicious meals available between 5-9pm every evening. A dish of the day will also be available together with the bar snack menu.

SNACKS
Vending machines available for night owls to satisfy the midnight munchies.

ROOMS TO AMAZE
A wide selection of contemporary Privates, Twins, Triples & Dorms, with crisp white linen all available at great rates. Towels included complimentary in Twin rooms only.

BATHROOMS
Shared showers on every floor.

LAUNDRY
Open 24 hours a day where you can wash, dry and iron for a small fee.

24 HOUR RECEPTION
No need to worry about arriving late or early. The Generator Reception is open 24 hours a day with a duty manager who's always around to help.

LUGGAGE STORE
Secure luggage room is available so you can sightsee without dragging your bag with you.

GREAT STAFF
All our staff are multi lingual and on hand to help you with whatever info you need.

TRAVEL SHOP
Purchase tickets, tours and a whole lot more including phone and postal service. We will help you make the most of your stay. Undecided? Take advantage of our complimentary guided walking tour available daily.

Unfortunately guests under the age of 18 are not allowed to stay in the dorms .

We look forward to giving you a warm welcome to The Generator in the near future. View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 7.4

  • Security 8.4

  • Location 8.9

  • Staff 7.8

  • Atmosphere 7.8

  • Cleanliness 7.5

  • Facilities 7.1


Latest Reviews

  • 10.0

    Superb

    08 Oct 2019
    Awesome place!
    Honduras, Male, 31-40
  • 10.0

    Superb

    28 Sep 2019
    Fab as usual! Went with my 12 year old son, he loved the place, top security and really helpful staff. Clean, and a fab location. My second stay now and will continue to use this place when I visit London.
    England, Female, 31-40
  • 10.0

    Superb

    27 Sep 2019
    Great experience overall, young family (3 kids) would reccomend highly
    Ireland, Male, 31-40
  • 9.7

    Superb

    26 Sep 2019
    Awesome place to stay with mates if you’re going to London for a concert or a night out. Defo going back
    England, Male, 18-24
  • 9.4

    Superb

    30 Sep 2019
    Very good place, a great location, safe enviroment . The room was smaller than it looks in the webpage or photos, I really would like to have the room size available or at least a real room photo considerinf I stayed in a private room expecting the same room appear in the photo and was a smaller one. (the pic was from a bigger Room )
    Mexico, Mixed Group, 31-40
  • 9.1

    Superb

    09 Oct 2019
    The beds were comfy, the rooms were quite small but the storage for suitcases/bags was quite good underneath the beds so that helped. I stayed in a quad room. I was on level 5, on that level there’s 1 ladies bathroom for the entire floor. There were 5 toilets. 4 showers, 2 of them the shower heads were falling off so I had to squat the entire shower, it was a good workout, but that’s not exactly what I want from a shower. There were 3 sinks, only 1 of the taps worked, pretty inconvenient
    Australia, Female, 25-30
  • 8.6

    Fabulous

    10 Oct 2019
    The place is to big and by consequence to many young people getting in and out of rooms making to much noice. The place is great just to stay as a base.
    Mexico, Male, 31-40
  • 8.3

    Fabulous

    27 Sep 2019
    Large hostel with many locations over Europe. Well designed and maintained. Offered a reasonably priced bar, breakfast/lunch and cafe. Can hold many guests so bath/ shower rooms can get crowded but with understanding. Decent walking distance to most on the main tourist/ downtown sites
    USA, Male, 31-40
  • 7.7

    Very Good

    27 Sep 2019
    Anybody can enter the building. You get a keycard to enter the room. At one point my keycard stopped working so I had to go back to the front desk. The rooms aren't cleaned. I noticed trash in the windowsill that was at least a week old. It cost me 8 pounds to buy shower shoes and 4 pounds to rent a towel. A bit pricey in my opinion. In the evenings there is a guy giving tattoos. The location is not central enough. 25 min metro ride to get to central london.
    USA, Female, 18-24
  • 4.6

    Rating

    27 Sep 2019
    Cleanliness was disgusting! Had toilet water literally running into our room over my entire stay, most like sewerage as is stunk horribly. Was only address by putting a caution wet sign. Toilets in other areas barely flushed, in need of some maintenance. Roommates had chargers and cords stolen as well. No baggage room, such that you have to pay for lockers (fine whatever) but most of the big bag lockers were broken, such that very limited availability Reception staff helpful and friendly though.
    Australia, Male, 25-30
Read all reviews

Facilities

Free
  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
General
  • Breakfast Not Included
  • Cable TV
  • Card Phones
  • Common Room
  • Elevator
  • Hot Showers
  • Jobs Board
  • Key Card Access
  • Meeting Rooms
  • Safe Deposit Box
  • Security Lockers
  • Towels Not Included
  • Washing Machine
  • Wheelchair Friendly
Services
  • 24 Hour Reception
  • 24 Hour Security
  • Airport Transfers
  • ATM
  • Bicycle Hire
  • Express check-in / out
  • Internet Access
  • Late check-out
  • Laundry Facilities
  • Luggage Storage
  • Shuttle Bus
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Bar
  • Cafe
  • Meals Available
  • Mini-Supermarket
  • Restaurant
  • Tea & Coffee Making Facilities
  • Vending Machines
Entertainment
  • Foosball
  • Games Room
  • Nightclub
  • Pool Table
  • Wi-Fi


Awards

Nominations

  • 2015

    Worldwide Extra Large Hostel

View all Award Winners

Generator London says

Hostelworld guests have said Generator Hostel London is a clean, secure, 'well-organised hostel with good and professional staff'. We like their 'lively and atmospheric' bar, which travellers tell us is 'a great place to hang out a bit and have a beer while meeting nice people from around the globe'. Our users say this hostel is 'only three minutes' walk to Russell [Square] Underground Station, six minutes to King's Cross Station [and] three minutes to buses'.

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